Lumia Icon :: Hard Reset On Phone Following DP 8.1 Install

Dec 2, 2014

Loaded DP 8.1 on my Nokia Icon last week. I like the expanded feature set, but it has become increasingly buggy (wifi/bluetooth issues, etc.). I want to do a hard reset, since I would prefer not to wipe all the data and/or inadvertently reset it to original factory specs if possible. I am particularly worried about losing music files/playlists on the device.

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Lumia 1320 :: Why Won't Phone Hard Reset Or Install Software Through WPRT

Jul 26, 2015

I am on the latest build of Windows 10 mobile. Had issues so tried a hard reset and it Failed phone just boots up. I cant even revert back to windows phone 8.1 it shows an error when using WPRT. To be noted Storage Manager Crashes as well as the messages app. New software wont install or write in the internal Memory. Whatsapp Messages Disappear after reboot. Uninstall whatsapp and its back after reboot. I'm stuck with what I have. New Data wont Write on internal memory.

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Lumia 950 XL :: Why Can't Hard Reset Phone

Feb 5, 2016

during windows update today my 950 XL turned off (full battery). When I started it again it goes through boot process and starts with rotating gears (I guess it is installing update) but 2 seconds after i get sad face icon.

I tried to hard reset it holding power and vol down keys but it is never reaching the "exclamation mark" point. It just loops... I installed recovery tool on my PC but it is not recognizing the phone. Restarted PC - the same situation.

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Lumia 1020 :: Unlocked Phone Hard Reset

Sep 7, 2014

My wife has a Nokia 1020 that was previously my daughters on the Vodaphone network.It has been unlocked and is now working fine on Virgin Mobile network.

There are apps all over the place and I would like to set up a new Windows live account for my wife while at the same time returning the phone to its original factory state.There is nothing on the phone that I need other than contacts which I stored earlier onto the SIM.

If I do a hard reset will the phone return to its previous Vodaphone set up?If so will I have to get the phone unlocked again to be able to use the Virgin Mobile network?

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Lumia 1520 :: How To Restore Phone From A Hard Reset

Mar 9, 2015

i see the back up in one drive but i only see the option to delete not restore

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Lumia 1020 :: Phone Won't Turn On (not Able To Soft / Hard Reset - NSRT Does Not Detect The Phone )

Aug 8, 2014

Yesterday, I went running with my Lumia 1020 listening to music and using the Runtastic app. The music stopped - I looked at the phone - it was turned off. I tried powering on, but to no avail. I should also mention that upon leaving, the battery was fully charged and this happened after some 20 minutes. When I came home, I immediately put the phone on the wall charger and expected it to power on after a while. I checked it after 3 hours and nothing, the phone was still stone-dead and what was even more worrying, completely cold - no heat-up from charging.

I tried connecting it to my PC - the computer didn't even recognize ANY device was connected to it. Just to be sure, I tried Nokia Software Recovery Tool, but sure enough, it was not able to detect the phone. The phone seems to be dead meat now, but when I put it on my desk wireless charging stand, the stand's indicator lights up, although the phone does nothing and stays that way.

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Lumia 1020 :: Phone Restarting 10 Times Per Day After Hard Reset

Mar 31, 2014

I've had my 1020 for a month, without a single restart-issue. The only thing that has not been working properly, is Bluetooth/wifi, which have been stuck until a reboot (most of the time after beeing bluetooth'ed to my car stereo). Anyway, I did a hard reset to see if that worked. I did not restore from backup, just to make sure i did not transfer any problems.

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Lumia 1020 :: Why Does Phone Do Reboot Loop From Hard Reset

Jul 24, 2015

Couple weeks ago I updated my phone to a windows 10 preview (I forgot the build number) and it installed fine. As expected there were some bugs, so I read online on how to fix them after restarting my phone and doing a soft reset, it didn't work. I then had to do a factory reset- or a hard reset. It then threw my phone into a perpetual state of spinning cogs and a never-ending battle that is so close to lost I can feel the defeat seeping in like a plague. I've connected it to my computer to do the NSRT but my phone only sees it as a power source. I've taken the battery out, brought it to the Microsoft store, and I've even tried to hack into it via computer. However the same problem shows every time:

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Lumia 1320 :: Why Has Phone Got Multi Colored Screen After Hard Reset

Dec 3, 2014

Why is my lumia 1320 get a multi colored paint like sreen after a hard reset.,?i flashed it many times but still the display is distorted.,what should i do?is it a hardware issue?my phone haven't fell at all..

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Nokia :: Cannot Install Any Apps / Tried Hard Reset

Jan 27, 2010

I'm experiencing some problems with my 5800xm... I can't install any application.
The install process goes as usual but when it should display the loading progress bar, the installer simply closes.

I tried soft reset, hard reset, reinstalled the firmware with ovi suite (i have v31.0.101) but still doesn't work.I even tried to install apps using pc suite... but same story.

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Nokia Lumia :: Hard Reset To Reset First Hotmail Account?

Jul 1, 2012

if i do a hard full reset will that reset eveything including the first hotmail live account i put in on the first day of activation because im not living in the same country anymore and want to start a new zune/marketplace account to buy apps i have no problem with hard reset IF It will work?

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Nokia :: 5800 Application Does Not Install After Hard Reset

Apr 13, 2010

After cleaning up my 5800 by:

- backup phone memory /c to /e
-*#7370#
- restore phone memory from /e to /c


Except for reorganizing my menus and reinstalling fring and opera mini everything was ok. But YBrowser was also missing and reinstalled that one but it pompted with "Certificate epired". Setting back the date resulted in "Cetrificate not yoe valid" How can I get around these terrible certificate check?

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Xseries :: Nokia X7-00 Cannot Install Application After Hard Reset

Apr 26, 2012

i just hard reset my nokia x7. The ovi store was gone so i download it but after it finish downloaded, The phone can not install the ovi store. I try to download an anti virus,it happen again,the phone can not install it..

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Nokia Nseries :: N8 Won't Install Any New Software After Hard Reset

Oct 26, 2011

After some intermittent problems, I did a hard reset on my N8, and updated the phone software with the updates as suggested by the SW update app. After this, I can not install any new software on the phone, not even the support files for Nokia Suite.

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Lumia Icon :: Phone Keeps Dying During Reset Stuck In Loop

Jul 11, 2015

I updated to windows 10 mobile and proceeded to do a hard reset, well my icon died during the reset and is now in an infinite loop where it charges enough to turn on then tries to do the reset before dying and starting the cycle over again.

Is there any way to stop my icon from turning on while charging? Or any other way to fix this? I'm really not trying to have to switch back to my 822.

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Lumia 950 :: Hard Reset With SD Card

Jan 19, 2016

will doing a hard reset with my SD card in the phone wipe all the data (pictures, videos, etc.) off of the SD card? If I take the SD card out of the phone and do a hard reset, then put the SD card back in, will the phone recognize all of the pictures and data on the card? Will it know that they've already been uploaded to OneDrive and not create duplicates?

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Nokia Lumia :: N710 Won't Hard Reset

Nov 9, 2012

Ive had my Nokia Lumia 710 for about a year or so now. I've never had any problems with it that weren't easily solved by a quick reboot, but a week ago my phone started freezing its screen and being glitchy..I ignored this after i fixed it by rebooting it a couple of times by taking the battery out, but soon after it turned off completely and wouldn't turn back on. I plugged it into the charger thinking the battery might have died because it was showing the "goodbye" screen before it would turn off. After plugging it into the charger, it would restart normally, showing the battery charging symbol which usually stays there for about 5 minutes until the lock screen comes on. Unfortunately, instead of the lock screen coming up after this period of time, the phone would vibrate and then begin charging again.

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Nokia Lumia :: Restore After Hard Reset?

Jul 2, 2012

My Lumia 800's battery went dead and for more than 2 hours the phone was stuck on the red battery picture! My friend performed a hard reset without myknowledge and I lost everything! I tried connectin my phone to Zune and it took it as a new phone I lost everything my contacts, msgs, apps and I can find a way to get them back!As far as I know I can restore the phone but I am not knowing how! The thing I care about the most r my contacts! Is there anyway that everything I had on y phone can be restored from the backups that the software would do everytime I would connect my phone? Or at least anyway that I can get back my contacts?

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Lumia 1520 :: Hard Reset After Sd Card

Sep 26, 2015

A couple of months back I lost a load of holiday photos because my sd card failed. Now with a new card I am having problems getting music to download onto the new card. The phone doesn't see all the files. It is a brand new good quality card.

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Lumia 950 :: Hard Reset In Order To Get Update

Dec 12, 2015

So frustrating that the 950 is not a top end phone. The problems with having to do a hard reset in order to get the update is a joke. I've done the hard reset and my update is just sitting at 0% it won't do anything and my phone is just now going slow. I expected a lot more from MS. The batter gets ridiculously hot, it drains way too quickly, and there are other glitches as well. This was marketed as a high end phone but thus far it is no where close.

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Lumia 1320 :: Not Able To Download App After Hard Reset

Feb 13, 2015

I am not able to download app after hard reset... like twitter, uc browser, bing sports, windows insider etc...

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Lumia 1020 :: Bootlooping After Hard Reset - How To Recover

Oct 30, 2015

So, I tried Windows 10 preview on my Lumia 1020. I decided to return to 8.1, so I downloaded the recovery tool and tried to reinstall 8.1. It couldn't reinstall it, so i wanted to restart the phone, but the screen wast working (actualy the time appeared as the phone was locked, but when i pressed the power button it went dark). Holding down the power button didn't worked at all, so I tried to hard reset it. Now the phone is looped, every time I try to turn it on it just start to load with the gears and it turns of or if connected to a power source restarts. How to get it back working?

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Lumia 1520 :: How To Recover App Installed On SD Card After Hard Reset

May 26, 2015

I previously saved the game 'Lost Echo' on my SD card. Yesterday I did a hard reset of my Lumia 1520 (without erasing my SD card) and after that, the game is no longer on my app list. When I go to the store to install it, it attempts to install a fresh copy of the game instead.

I plugged my phone to my PC and tried searching inside the SD card but found nothing. However, I can tell that the app is still inside the SD card as there is more than 1GB of 'other' files when I checked storage sense, which definitely must be the files for the app.

Is there a way to restore the app without doing a fresh installation? I really do not want to lose my game progress.

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Lumia 950 XL :: Text Messages Not Fully Restored After Hard Reset

Dec 27, 2015

I have a 950xl and following a hard reset yesterday, the only text messages that have been restored are for two of my contacts and even then not all of them.

Basically, only about thirty out of several thousand messages have been recovered!

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Lumia 1520 :: Hard Reset - Screen Rotation Is Slow

May 1, 2014

I have done a hard reset; the screen rotation is slow is it normal?

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Lumia 1020 :: After Hard Reset Glance Screen Shifted Under Display

Jan 19, 2014

After i did a hard reset to my lumia 1020 which is on lumia black. glance screen has shifted under display+ touch. and now i cant change my night mode clock color and glance has options off,peek,timed and always on. earlier before hard reset i had interval, peek and always on.

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HTC One M7 :: Why Can't Hard Reset Phone

Nov 12, 2014

My htc one(m7) started behaving strangely. It says htc sense has been stopped unfortunately ..... So I tried to reset it..... I pressed the power button +the volume down button and got the boot menu and when i choose the factory reset, it gets turned off then shows the logo of htc ... thats it and does not respond..... I have tried it several times and the result is same....

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Nokia N97 :: How To Hard Reset My Phone?

Jan 5, 2010

I need to know how to hard reset my phone,

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Lumia 1020 :: Failed Hard Reset - Restart And Go To Windows Boot Manager Screen

Oct 4, 2013

So I attempted to do a full wipe/hard reset on my Nokia 1020.. I thought it was working until it restarted and now goes to a WINDOWS BOOT MANAGER screen. Am I completely screwed now? I don't understand how I can't even force-reset the phone. This is really upsetting and I don't know what to do.

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Xperia Z5 :: How To Hard Reset Sony Phone

Oct 8, 2015

I bought a z5 compact few days ago, and now my fingerprint doesn't work. My password also doesn't match with the one that I've wrote. So, I was looking through internet, but couldn't find the solution. Also tried with PC Companion, but it doesn't allow me to do anything, without putting the password inside. I

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Eseries / Communicators :: E7 Phone Memory Full After Hard Reset?

Nov 28, 2011

Ever since I have bought Nokia E7 it had almost full phone memory. I've done many hard resets and after every one the situation is the same. With no applications instaled it had 35 MB of free phone memory. After I install Anna upgrades 1/2 and 2/2 it's memory is reduced to about 5 MB. When I look details in phone manager, it shows me that there is 410 MB of "other files". That is impossible since there are no files on the phone after hard reset. And I can't find those files anywere on the phone.

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