Lumia 950 XL :: Why Can't Hard Reset Phone
Feb 5, 2016
during windows update today my 950 XL turned off (full battery). When I started it again it goes through boot process and starts with rotating gears (I guess it is installing update) but 2 seconds after i get sad face icon.
I tried to hard reset it holding power and vol down keys but it is never reaching the "exclamation mark" point. It just loops... I installed recovery tool on my PC but it is not recognizing the phone. Restarted PC - the same situation.
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Sep 7, 2014
My wife has a Nokia 1020 that was previously my daughters on the Vodaphone network.It has been unlocked and is now working fine on Virgin Mobile network.
There are apps all over the place and I would like to set up a new Windows live account for my wife while at the same time returning the phone to its original factory state.There is nothing on the phone that I need other than contacts which I stored earlier onto the SIM.
If I do a hard reset will the phone return to its previous Vodaphone set up?If so will I have to get the phone unlocked again to be able to use the Virgin Mobile network?
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Dec 2, 2014
Loaded DP 8.1 on my Nokia Icon last week. I like the expanded feature set, but it has become increasingly buggy (wifi/bluetooth issues, etc.). I want to do a hard reset, since I would prefer not to wipe all the data and/or inadvertently reset it to original factory specs if possible. I am particularly worried about losing music files/playlists on the device.
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Mar 9, 2015
i see the back up in one drive but i only see the option to delete not restore
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Aug 8, 2014
Yesterday, I went running with my Lumia 1020 listening to music and using the Runtastic app. The music stopped - I looked at the phone - it was turned off. I tried powering on, but to no avail. I should also mention that upon leaving, the battery was fully charged and this happened after some 20 minutes. When I came home, I immediately put the phone on the wall charger and expected it to power on after a while. I checked it after 3 hours and nothing, the phone was still stone-dead and what was even more worrying, completely cold - no heat-up from charging.
I tried connecting it to my PC - the computer didn't even recognize ANY device was connected to it. Just to be sure, I tried Nokia Software Recovery Tool, but sure enough, it was not able to detect the phone. The phone seems to be dead meat now, but when I put it on my desk wireless charging stand, the stand's indicator lights up, although the phone does nothing and stays that way.
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Mar 31, 2014
I've had my 1020 for a month, without a single restart-issue. The only thing that has not been working properly, is Bluetooth/wifi, which have been stuck until a reboot (most of the time after beeing bluetooth'ed to my car stereo). Anyway, I did a hard reset to see if that worked. I did not restore from backup, just to make sure i did not transfer any problems.
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Jul 24, 2015
Couple weeks ago I updated my phone to a windows 10 preview (I forgot the build number) and it installed fine. As expected there were some bugs, so I read online on how to fix them after restarting my phone and doing a soft reset, it didn't work. I then had to do a factory reset- or a hard reset. It then threw my phone into a perpetual state of spinning cogs and a never-ending battle that is so close to lost I can feel the defeat seeping in like a plague. I've connected it to my computer to do the NSRT but my phone only sees it as a power source. I've taken the battery out, brought it to the Microsoft store, and I've even tried to hack into it via computer. However the same problem shows every time:
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Dec 3, 2014
Why is my lumia 1320 get a multi colored paint like sreen after a hard reset.,?i flashed it many times but still the display is distorted.,what should i do?is it a hardware issue?my phone haven't fell at all..
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Jul 26, 2015
I am on the latest build of Windows 10 mobile. Had issues so tried a hard reset and it Failed phone just boots up. I cant even revert back to windows phone 8.1 it shows an error when using WPRT. To be noted Storage Manager Crashes as well as the messages app. New software wont install or write in the internal Memory. Whatsapp Messages Disappear after reboot. Uninstall whatsapp and its back after reboot. I'm stuck with what I have. New Data wont Write on internal memory.
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Jul 1, 2012
if i do a hard full reset will that reset eveything including the first hotmail live account i put in on the first day of activation because im not living in the same country anymore and want to start a new zune/marketplace account to buy apps i have no problem with hard reset IF It will work?
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Jan 19, 2016
will doing a hard reset with my SD card in the phone wipe all the data (pictures, videos, etc.) off of the SD card? If I take the SD card out of the phone and do a hard reset, then put the SD card back in, will the phone recognize all of the pictures and data on the card? Will it know that they've already been uploaded to OneDrive and not create duplicates?
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Nov 9, 2012
Ive had my Nokia Lumia 710 for about a year or so now. I've never had any problems with it that weren't easily solved by a quick reboot, but a week ago my phone started freezing its screen and being glitchy..I ignored this after i fixed it by rebooting it a couple of times by taking the battery out, but soon after it turned off completely and wouldn't turn back on. I plugged it into the charger thinking the battery might have died because it was showing the "goodbye" screen before it would turn off. After plugging it into the charger, it would restart normally, showing the battery charging symbol which usually stays there for about 5 minutes until the lock screen comes on. Unfortunately, instead of the lock screen coming up after this period of time, the phone would vibrate and then begin charging again.
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Jul 2, 2012
My Lumia 800's battery went dead and for more than 2 hours the phone was stuck on the red battery picture! My friend performed a hard reset without myknowledge and I lost everything! I tried connectin my phone to Zune and it took it as a new phone I lost everything my contacts, msgs, apps and I can find a way to get them back!As far as I know I can restore the phone but I am not knowing how! The thing I care about the most r my contacts! Is there anyway that everything I had on y phone can be restored from the backups that the software would do everytime I would connect my phone? Or at least anyway that I can get back my contacts?
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Sep 26, 2015
A couple of months back I lost a load of holiday photos because my sd card failed. Now with a new card I am having problems getting music to download onto the new card. The phone doesn't see all the files. It is a brand new good quality card.
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Dec 12, 2015
So frustrating that the 950 is not a top end phone. The problems with having to do a hard reset in order to get the update is a joke. I've done the hard reset and my update is just sitting at 0% it won't do anything and my phone is just now going slow. I expected a lot more from MS. The batter gets ridiculously hot, it drains way too quickly, and there are other glitches as well. This was marketed as a high end phone but thus far it is no where close.
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Feb 13, 2015
I am not able to download app after hard reset... like twitter, uc browser, bing sports, windows insider etc...
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Oct 30, 2015
So, I tried Windows 10 preview on my Lumia 1020. I decided to return to 8.1, so I downloaded the recovery tool and tried to reinstall 8.1. It couldn't reinstall it, so i wanted to restart the phone, but the screen wast working (actualy the time appeared as the phone was locked, but when i pressed the power button it went dark). Holding down the power button didn't worked at all, so I tried to hard reset it. Now the phone is looped, every time I try to turn it on it just start to load with the gears and it turns of or if connected to a power source restarts. How to get it back working?
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May 26, 2015
I previously saved the game 'Lost Echo' on my SD card. Yesterday I did a hard reset of my Lumia 1520 (without erasing my SD card) and after that, the game is no longer on my app list. When I go to the store to install it, it attempts to install a fresh copy of the game instead.
I plugged my phone to my PC and tried searching inside the SD card but found nothing. However, I can tell that the app is still inside the SD card as there is more than 1GB of 'other' files when I checked storage sense, which definitely must be the files for the app.
Is there a way to restore the app without doing a fresh installation? I really do not want to lose my game progress.
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Dec 27, 2015
I have a 950xl and following a hard reset yesterday, the only text messages that have been restored are for two of my contacts and even then not all of them.
Basically, only about thirty out of several thousand messages have been recovered!
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May 1, 2014
I have done a hard reset; the screen rotation is slow is it normal?
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Jan 19, 2014
After i did a hard reset to my lumia 1020 which is on lumia black. glance screen has shifted under display+ touch. and now i cant change my night mode clock color and glance has options off,peek,timed and always on. earlier before hard reset i had interval, peek and always on.
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Nov 12, 2014
My htc one(m7) started behaving strangely. It says htc sense has been stopped unfortunately ..... So I tried to reset it..... I pressed the power button +the volume down button and got the boot menu and when i choose the factory reset, it gets turned off then shows the logo of htc ... thats it and does not respond..... I have tried it several times and the result is same....
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Jan 5, 2010
I need to know how to hard reset my phone,
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Oct 4, 2013
So I attempted to do a full wipe/hard reset on my Nokia 1020.. I thought it was working until it restarted and now goes to a WINDOWS BOOT MANAGER screen. Am I completely screwed now? I don't understand how I can't even force-reset the phone. This is really upsetting and I don't know what to do.
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Oct 8, 2015
I bought a z5 compact few days ago, and now my fingerprint doesn't work. My password also doesn't match with the one that I've wrote. So, I was looking through internet, but couldn't find the solution. Also tried with PC Companion, but it doesn't allow me to do anything, without putting the password inside. I
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Nov 28, 2011
Ever since I have bought Nokia E7 it had almost full phone memory. I've done many hard resets and after every one the situation is the same. With no applications instaled it had 35 MB of free phone memory. After I install Anna upgrades 1/2 and 2/2 it's memory is reduced to about 5 MB. When I look details in phone manager, it shows me that there is 410 MB of "other files". That is impossible since there are no files on the phone after hard reset. And I can't find those files anywere on the phone.
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Dec 9, 2015
The screen on my Galaxy S6 is broken and I want to hard reset it....
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May 8, 2015
I upgraded my Z3 dual using PC companian and I am getting worst of worst battery life which lasts hardly 8 hours with a average 2 hours on screen by using only one sim....Don't recommend me to turn off my mobile data, live wallpaper etc etc...I don't need two days of back up as advertise, I only need atleast one day...
And my question is can I downgrade it to KitKat without rooting my phone??? When I used Sony Emma software to connect my phone with PC it showed that your phone is locked and to enable the functions you have to unlock your phone....
And the other doubt is how can I enter into recovery mode to hard reset my phone??? I tried with a lot of button combinations and all are resulted in normal boot up..And tell me any othere ways to regain my battery back up without downgrading if there is any ( even I don't think so )
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Jun 23, 2014
Is there any way to recover hard reset data from nexus 5 ?
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Jul 14, 2010
Just got a new iPhone 4 the other day. I was charging the phone and it fell, only a couple feet at most. There is a small crack in the back of the phone now, and it won't turn on anymore. My friend has a iPhone 4 as well and we swapped out the battery and the back housing (just to make sure that the crack didnt short anything out) but the symptoms persist.
I have it plugged into the wall charger now, tried doing a hard reset (holding home and power for some time) but nothing. This is very frustrating to think that the iPhone 4 is this fragile. Does anyone have any suggestions that I could try to get this device back up and running? Any help at all would be very appreciated.
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Jan 10, 2016
So my LG G4 randomly shut off and when I tried to turn it on that's what started to happen I tried hard reset many times no luck doesn't seem to have worked because the problem persists.
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