Lumia 1020 :: Nokia Phone Won't Turn On Or Charge - Reset Keys Don't Do Anything Either
May 30, 2014
I've tried charging my Nokia 1020 for 8 hours with no luck. After that I tried the 2 key and 3 key reset with no luck as well. I tried to plug it up to my computer but I got nothing there either. I am getting no indication that its charging and I'm starting to think I'm out of options. Is there anything else I can try? This just basically happened out of the blue, I turned it off and now it doesn't want to come back on at all...
Yesterday, I went running with my Lumia 1020 listening to music and using the Runtastic app. The music stopped - I looked at the phone - it was turned off. I tried powering on, but to no avail. I should also mention that upon leaving, the battery was fully charged and this happened after some 20 minutes. When I came home, I immediately put the phone on the wall charger and expected it to power on after a while. I checked it after 3 hours and nothing, the phone was still stone-dead and what was even more worrying, completely cold - no heat-up from charging.
I tried connecting it to my PC - the computer didn't even recognize ANY device was connected to it. Just to be sure, I tried Nokia Software Recovery Tool, but sure enough, it was not able to detect the phone. The phone seems to be dead meat now, but when I put it on my desk wireless charging stand, the stand's indicator lights up, although the phone does nothing and stays that way.
I have a Lumia 1020 for about 11 months now and today it stopped charging. If I try to turn on the phone, I can see the low battery indicator. Then the phone will proceed to turn off after a few seconds. I have tried a soft reset by holding down power and volume down at the same time. I can feel a small vibration after 6 seconds of doing this, but otherwise nothing happens. I have tried 2 different chargers, as well as connecting to the USB in the computer.
So i let my phone die out, then let it charge it showed the icon that it was charging. Eventually the nokia sign was showing but just froze there so i soft reset let it charge for a few hours and it still wont turn on.
I've had Xperia Z2 for almost two months now, today when I was at work I noticed that it was off, although it had more than 40% of battery still remaining. I tried turning it back on but as it didn't work I figured something was wrong with it.
I tried hard reset and it did vibrate three times, but it still wouldn't turn on. I thought something drained the battary and waited till I got home to charge it. Now that I am at home it doesn't even charge, none of the LED lights work, it won't connect to pc companion either and hard reset now does nothing (as in, it doesn't vibrate 3 times anymore).  I tried volume up/down+power button combination, hard reset, held the reset button for longer than 15 sec, I removed sd card and sim, nothing works the phone is just lifeless. I haven't dropped it or used it intensely, it never overheat or anything of that sort.
My wife has a Nokia 1020 that was previously my daughters on the Vodaphone network.It has been unlocked and is now working fine on Virgin Mobile network.
There are apps all over the place and I would like to set up a new Windows live account for my wife while at the same time returning the phone to its original factory state.There is nothing on the phone that I need other than contacts which I stored earlier onto the SIM.
If I do a hard reset will the phone return to its previous Vodaphone set up?If so will I have to get the phone unlocked again to be able to use the Virgin Mobile network?
Phone will not find updates 1020 after factory reset here is what I did.
1. Removed phone from windowsphone.com 2. Did a factory reset on phone 3. Told it to do a new phone from scratch not restore backup 4. Went through all the setup screens reconnected to MS account 5. Phone was reset up on windowsphone.com
I've had my 1020 for a month, without a single restart-issue. The only thing that has not been working properly, is Bluetooth/wifi, which have been stuck until a reboot (most of the time after beeing bluetooth'ed to my car stereo). Anyway, I did a hard reset to see if that worked. I did not restore from backup, just to make sure i did not transfer any problems.
Couple weeks ago I updated my phone to a windows 10 preview (I forgot the build number) and it installed fine. As expected there were some bugs, so I read online on how to fix them after restarting my phone and doing a soft reset, it didn't work. I then had to do a factory reset- or a hard reset. It then threw my phone into a perpetual state of spinning cogs and a never-ending battle that is so close to lost I can feel the defeat seeping in like a plague. I've connected it to my computer to do the NSRT but my phone only sees it as a power source. I've taken the battery out, brought it to the Microsoft store, and I've even tried to hack into it via computer. However the same problem shows every time:
I'm currently looking at trying out the Windows 10 Mobile preview, and much of what I've read says that system resets are needed to make it useable. If I perform one, does my phone remain carrier unlocked?
I have a Lumia 1020, currently unlocked, but it is an AT&T model. Just want to be safe before I do it.
First it was that I can't unlock my phone there is not keyboard,latter my phone is off and i can't turn on,I try hard reset,soft reset nothing is happening.What to do?
So I recently just replaced my Lumia 1020 with another 1020 because it wasn't able to make or receive phone calls. When it did, it connected to 2G and wouldn't switch back to LTE. I just got my new 1020 yesterday but now the keys on the screen won't like up unless I cover the sensor new the ear piece. I don't want to have to do that every time I use my phone and I'd rather not do a hard reset since my other phone is still resetting as I type this (going on 17 hours).
I decided to reboot my phone because the battery seemed to be running lower than normal, now there's no display at all and I don't know if it has broken. When it's plugged into the computer it is still recognized, but theres no display.
I must have checked a box for having a voice announce who is calling me on my 1020, and really don't want that. Where I would turn that off? I just had the recent software upgrade.
I am using Nokia Lumia 1020. It has been having a trouble auto connecting Flight Mode. I can not use my mobile as a result of that. It connecting automatically WIFI connection as well. I can not off both Flight Mode and WIFI manually as they connecting automatically.
Recently swapped from Android to the Lumia 920 so i know little or nothing about the OS.Issue: Phone battery dies over night, in the morning when i plug it into charge for 15-20 mins the phone does not turn on/ shows no battery indicator/ no signs of life.So i have to resort to doing a softreset everymorning in order for the phone to turn on. Originally i thought this was a faulty handset. However it might simply be a battery saver gimmick wherby the phone has to be charged for a longer period of time before it can turn on or show any sign of life, after being fully drained
Phone not waking up again after an overnight charge??, three times since I got the phone back in June, (but only once since the 8.1 update) the phone won't wake up after a charge and it takes holding the down volume and power button for about 10 seconds to get it to power up, but when it comes on it's reverted to the same date of May 23rd 2014....
So yesterday I spent a couple hours taking some photographs and came home to do some design work and I left the 1020 charged in. Yet as the day went on, the phone never charged, it continued to go down, even plugged in. I tried plugging in the camera extension but even with that it eventually discharged to 4% then stuck there, plugged in. When I'd unplug, I would get the critical battery warning. I tried rebooting twice, and finally on the 2nd reboot, the battery level went to 100%.
Had a friend text me a video in 3GP format, Windows says "Sorry, we can't play this file on your phone". Normal error or should I be able to play this type of file?
After update to wp 8.1 Prev my phone didn't recognized by my laptop (windows 7), Its been more than 9 months now. I thought its a bug in preview so I dont really care and use to move data by Remote device manager. Than I got the denim update....then wp 8.1 Update 2.... now windows 10 Technical Preview but my phone didn't recognized. Change many data cables and tried on 3 different laptops with different OS but not get luck. Than I took my laptop and all the data cables I have to the Mobile Phone Market I searched for Lumia 1020. And surprisingly I found 3 devices having update wp 8.1 not any developers preview or windows insider app. They all connected with my laptop instantly with my data cables. The 3 difference I found in my device and other devices are:
My Device:
Software: Windows 10 Mobile Technical Preview OS version: 10.012534.56 Firmware revision Number: 3051.50009.1451.1001
All other Devices:
Software: Windows Phone 8.1 Update OS version: 8.10.14219.341 Firmware revision Number: 3051.50009.1451.1002
I've checked every menu multiple times and can't find any way to stop the annoying "buzz" every time I press the 3 touch keys at the bottom.
I found the "touch" menu that says it should have these settings, but nothing in there about this. I did find a few old posts going back about a year for other WP phones having this "issue."
how I can do a full factory reset and be 100% sure it's done without the use of the screen?My 1020 screen is cracked and doesn't come on at all, there's no way to see what the phone is doing. I want to sell it on ebay for parts but need to ensure all of my data is scrubbed. Is there any way, or any tool, that I can use to connect the phone to my PC and do it that way? Maybe some kind of screen emulator?
My windows 8 laptop does not see my Nokia 1020 phone using usb. It will charge but can't see files. I don't see a setting for usb connectivity function.
I have managed to sinc my Nokia Lumia 1020 and factory car charger with my vehicle radio via Bluetooth and it works fine for phone calls. However, turn-by-turn audible directions do not function when Bluetooth sinc is enabled. Voice commands from the maps are totally silent in this mode. That said, turn-by-turn directions DO work when not connected to Bluetooth, but only then. I am guessing that it is a software issue having to do with the navigation application that I am using and that came standard on this phone, but I do not know that for sure.
I've tried literally everything. Multiple USBs and computers. Installing connectivity driver. Restart my phone and computers. When plugged in, the phone will only charge. There is no indication on the computer that a device has been connected (I checked Device Manager and it's nowhere to be found, not even under hidden items). When I plug it into my computer, it's the same as plugging it into a wall outlet. I've read tons of solutions online and tried them all. It makes me think that something has gone wrong with my phone. The issue isn't my computer's USB ports or even the USBs I've tried. It sounds like an issue with my phone. When I first purchased the phone, it was able to sync to the computer and I could transfer pictures from it.
Is there anyway to make it so my PC can detect my lumia 1020 so I can move files off/on my phone without the original USB?
The original USB is damaged and doesn't reliably connect/charge and I was wondering if there was anyway for another usb to connect my phone to my PC, or does it have to be the one that came with my phone?
My Iphone 4s is dead. I plug in it to the charger and the battery pops up on the screen, after a couple minutes it powers in but will not charge I ttmried to reset it and it powers off but will not power back up the battery pops back up..
About an hour ago my phone turned off unexpectedly and wouldn't turn on. I didn't really think much of it but I was a bit worried as the charge was on 96% so it couldn't have run out of charge, also i'd had this phone for almost 10 months and this hasn't happened before. It's currently been on charge for 30-40 minutes and I've reset it a few times but all that happens is the Apple logo comes up, then after 1-2 minutes it disappears and nothing else happens. It also keeps randomly resetting itself without me doing anything but all that happens is that it goes off, AGAIN.
