Lumia 1020 :: Camera Didn't Work Properly So Used Recovery Tool To Revert Back To Windows 8.1

Jul 26, 2015

My phone is a Nokia 1020. I installed the Windows 10 preview. I found that the camera didn't work properly so I used the recovery tool to revert back to Windows 8.1. Now my phone thinks it is a Nokia 909 instead of a 1020.

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Lumia 1520 :: Windows Device Recovery Tool Won't Work On Phone

Dec 20, 2015

This is strange. I'm running the latest Technical Preview of W10M on my Lumia 1520, and have decided I want to revert to WP8.1.

I believe the way to do this is to use the Windows Device Recovery Tool, currently at V3.1.5.

The WDRT installs just fine. When I run it and plug in my phone, it correctly identifies it as a Lumia 1520, and my phone correctly asks permission to let its USB port be used (which I OK, of course).

WDRT says "Please select device to continue" and I click on the picture of the Lumia 1520. At that point it goes to the "Reading device information" page and just sits there forever, showing the spinning circle and "Please wait".

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Lumia 1020 :: Nokia Software Recovery Tool Doesn't Recognize Device

Aug 8, 2014

I tried resetting my phone back to 8.0 so I could have the Cyan firmware installed on my 1020 along with 8.1 Update 1, however the program won't recognise the device:

The Software Updater for Retail says the exact same thing too.

How to rectify this? Or if not, any ETA on when the Cyan update can be expected to be available for Dev Preview users? I have a 930 as my daily driver now but, as an amateur photographer and filmmaker the 1020 is still a highly useful device for me.

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Lumia 1020 :: Can't Revert Back To 8.1 From 10 Preview

May 14, 2015

I've downloaded the windows recovery toolkit. It'll let me download the firmware (1.6gb roughly) but then it tells me that it can't find my phone after it finishes the download.

I made the mistake of putting the tech preview on my main driver and my battery is dying ridiculously fast (among other instabilities)...

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Lumia 1020 :: How To Revert Back To Original Photos

Jan 19, 2015

Used a File app to make up some photo albums for tt and Le Mans classic and in doing so I have lost the ability to open up photo with Nokia camera beta and look at info or even revert back to original photo if the photo has been zoomed. How to get original photos back.

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Lumia 950 XL :: Software Recovery Tool

Dec 3, 2015

I have multiple times a day complete crashes requiring manual reboots on my 950 XL. I tried a full reset without using a backup and that mildly worked. I was now trying to use the Windows Device Recovery Tool 3.1.4. It recognizes the phone but says "Package not available for this device." I got it from microsoft's website and it has firmware version.

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Lumia 950 XL :: Should Be Able To Use Device Recovery Tool On Phone

Nov 26, 2015

After setting up my Lumia 950 XL I decided to reset it. Apparently when I added my work account, the settings mandated BitLocker be turned on. So now when I try to start the phone it goes to a BitLocker screen and won't go past. I saw online that I should be able to use the Windows Device Recovery Tool to fix this but I get a message saying the package isn't available yet for it.

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Lumia 1020 :: Windows Phone 10 - Camera Not Working

Apr 15, 2015

I have recently updated to the latest version of Windows Phone 10. The camera suddenly stopped working. It either shows a black screen (in photo mode) or 4 small squares of the same image (in Video Mode).

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Nokia :: N97 Didn't Work Properly After Update To 2.1 - Charging Light Did Not Work Get Black Screen

Aug 18, 2010

I updated my N97, and after that my phone did not work properly, the old version was 2.0 and the new is 2.1, the charging light did not work and i get black screen when i turn my phone on.

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Lumia 1520 :: Software Recovery Tool - Checksum Error

Jul 25, 2014

I'm trying to roll back my Lumia 1520 DP via Nokia Software Recovery Tool.

The tool fails downloading the firmware file (.ffu) due to checksum error. It will retry and get stuck again at 100%.

The log looks like this:

I have also tried using NSU with other RM-937 product codes and they all fail...

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Lumia 1520 :: Recovery Tool - Erase SD Card Option

Aug 23, 2015

I'm on the latest W10 TP, and want to go back to 8.1. Will using the recovery tool erase all my photos from the SD card? I have almost 30gb of photos and when I try to back them up to my PC (via copy paste) it never works. It just freezes up.

edit: my photos are now copying over to my PC. I guess it just took a while calculating all that data? I'd still like to know if the recovery tool erases the SD card though.

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Lumia 1520 :: How To Install Denim Using Nokia Recovery Tool

Mar 9, 2015

like my title states how would I install denim using the recovery tool? I tried looking on here for a step by step and I'm surprised there is no manual or instructions on how to do this.. is it difficult? is it as easy as pressing a button and let it do it's thing? I would need the HK variant of Denim.

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Lumia 1520 :: Used Recovery Tool To Do A Reset All Games Lost?

Jul 23, 2014

I recently downgraded from 8.1 DP to 8.0, to make sure that I could upgrade to Cyan.

I had gotten a lot of games through Nokias promotion, Civ, MC4 etc. Is there any way to get them back, or would I have to pay for all of them?

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Lumia 1020 :: Camera Turns On When Plug In Charger And Camera Button Doesn't Work

Mar 7, 2015

I have a Nokia Lumia 1020. When I plug in my phone to charge it turns on my camera. And the camera button which is the last button on the left doesn't turn on my camera. What's wrong or how to fix it...

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Lumia 1320 :: Nokia Software Recovery Tool Not Reading Device

Jul 22, 2014

I've problem after downgrading my lumia 1320 from wp 8.1 dp to wp.8.0

The downgrade went successfully but Nokia Software Recovery tool doesn't read my phone anymore... I am running windows 8.1 as in the picture ....

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BB Pearl :: Messenger Didn't Work Properly?

Jul 15, 2012

Recently I had update my device (Pearl 8100) from OS 4.2 to 4.5. I also upgrade my BBM to 5.0 something. At first, it works properly and after a few days, it seems didn't works. The problem is such as i can't use or enter BBM from the shortcut. Then there is a message written about file error or something.

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Lumia 1020 :: MPA Tool - Deleting All The Dummy Files At Once

Mar 8, 2014

I've recently (like earlier today) gotten ahold of MPAtool so I can get all my album art back into place.

First off, the app is awesome and if you don't currently use it, I'd highly recommend it.

ONLY problem is those "dummy files".

Every Youtube video I see on it instructs you to go to the "Music + Videos" icon, select "music", then while under "artists" you hit the # so you can bring up the alphabet of artists, from here you select the globe on the bottom right of the screen. Doing this then bring up the MPA tool dummy "artist" and you are under the "albums". Swipe left to go to songs. Hit the select icon on the bottom row so now you can easily "select all" and then delete them all at once.

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Lumia 950 :: Camera Button Doesn't Seem To Work Properly On Phone

Nov 28, 2015

I keep having issues with my camera button. I'm not sure if it's a hardware or software issue, but whenever I press the button to take a picture, I end up with a short 2-3 second video instead. The setting for "hold camera button" is disabled, not det to photo bursts or video. The camera icon on screen works fine, but having a dedicated camera button was a huge game changer for me.

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Xperia Ray :: When Connect With Windows Xp It Didn't Work

Jul 11, 2012

why always when i try to connect my xperia ray with windows xp it didn't work but when i connect it with another system like windows 7 it work smoothly isn't there any way to make it work on xp?

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Lumia 1020 :: OIS Doesn't Work During Manual Focus In Camera Mode

Apr 11, 2014

In Nokia Camera,

1) In Camera Mode:----

OIS works with Auto Focus
OIS works when we manually set focus to infinity

But OIS doesn't work when Focus is on Manual.

However In Video mode,

OIS works in all 3 cases, i.e. OIS works whether focus is Auto or to infinity or Focus is Manual.

Let us request Nokia to look into this matter and release an update to Nokia Camera app to fix this issue.

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Galaxy S6 :: Brightness Adjustment Tool On Bottom Of Back Camera?

Aug 27, 2015

My old s6 never had it, so does everyone else have it now too or is there something wrong with mines. I can't turn it off in the settings.

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Lumia 1020 :: Battery Didn't Appear To Charge - But Did Upon Reboot

Apr 19, 2014

So yesterday I spent a couple hours taking some photographs and came home to do some design work and I left the 1020 charged in. Yet as the day went on, the phone never charged, it continued to go down, even plugged in. I tried plugging in the camera extension but even with that it eventually discharged to 4% then stuck there, plugged in. When I'd unplug, I would get the critical battery warning. I tried rebooting twice, and finally on the 2nd reboot, the battery level went to 100%.

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Lumia 1020 :: Phone Is Not Unlocking Properly

Oct 30, 2013

I bought 2 Nokia Lumia 1020's (full price) at the Microsoft Store about a week ago and I have been struggling with At&t to get it unlocked (I want to use it in Tmobile's network and for study abroad). I'm a former At&t wireless customer and current Internet customer but that doesn't make it any easier to unlock the device. I've spoken with many representatives and they all have directed me to the att.com/deviceunlock website. However, the IMEI section always rejects our phone and says it can't be unlocked. I had a representative supposedly fill it out but never received an email response, and now I have been talking to the in store rep's to attempt to get it unlocked.

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Lumia 1020 :: Capacitive Buttons Not Lighting Up Properly

Dec 20, 2013

where the capacitive button LEDs seem to randomly turn on/off, or don't turn on in the dark, or seem to flicker for no apparent reason? We had the same issue with our 1020. It appears to be directly related to battery saver mode in settings. When we turn battery saver off, the LEDs seem to work perfectly. When battery saver is on, we experience all the above strange issues. We also have a 920, and battery saver mode does not affect the LEDs on the 920 at all, hence why we're hesitant to say with100% authority that this is the issue with the 1020.

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Lumia 1020 :: Why Can't Unlock Windows Phone 10

Apr 11, 2015

I installed Windowsphone 10 on my lumia 1020,but I can't unlock my phone. keyboard will not be shown, and i can't write my password.

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Lumia 1020 :: Why Won't Windows 10 Phone Turn Off

Apr 11, 2015

First it was that I can't unlock my phone there is not keyboard,latter my phone is off and i can't turn on,I try hard reset,soft reset nothing is happening.What to do?

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Lumia 1020 :: Why Not Able To Open PDF Files In Windows 10

May 18, 2015

After downloading the pdf files from internet/mail it shows in the file explorer, but when try to open it, the app pickup list only showing Project Spartan. Nothing else, no Adobe Reader nor PDF reader. I installed another PDF file reader app call Xodo, still no luck.

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Lumia 1020 :: How To Downgrade To Windows 8.0 After 8.1 Upgrade

Dec 1, 2014

I would like to go back to windows 8.0 because I have realised too many anomalies with 8.1 software, first I cannot customise the kid's corner anymore, my camera is also not good enough and I cannot use mobile data internet.

I would also like to find out if I can re-upgrade to windows 8.1. I am suspecting that it may not have installed correctly because there was power interruption during the upgrade process. My phone is Lumia 1020.

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Lumia 1020 :: Why Isn't Windows Phone Being Recognized By PC

Dec 26, 2014

I have a Lumia 1020 and like two months ago it just stopped being recognized by my pc for syncing it. I tried connecting it to a mac and another pc and it is not recognized. I reset my phone but that didn't work. I'm using the original cable but it does not work.

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Lumia 1020 :: Volume / Mute For Windows 8.1

Aug 22, 2014

Probably 60% of the time when I hit the volume down button the option to change the Ringer/Notifications and the Media/Apps volume comes up. I can then, of course, mute the volume on each of those or obviously adjust the volume. However, the other 40% of the time, only the volume for Media/Apps comes up, with no option for the Ringer.

I think this tends to happen when I'm in my car which is communicating with my phone via Bluetooth....could that have a connection to this issue? Also, is there an easier way to mute the phone quickly? Cortana does not seem to perform the mute feature.

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Lumia 1020 :: DNG Support In Windows Mobile 10?

Nov 20, 2015

I am using latest build 10586. Is there any chance to get DNG support back in Windows Mobile 10 for the Lumia 1020?

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