Lumia 1320 :: Nokia Software Recovery Tool Not Reading Device
Jul 22, 2014
I've problem after downgrading my lumia 1320 from wp 8.1 dp to wp.8.0
The downgrade went successfully but Nokia Software Recovery tool doesn't read my phone anymore... I am running windows 8.1 as in the picture ....
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Aug 8, 2014
I tried resetting my phone back to 8.0 so I could have the Cyan firmware installed on my 1020 along with 8.1 Update 1, however the program won't recognise the device:
The Software Updater for Retail says the exact same thing too.
How to rectify this? Or if not, any ETA on when the Cyan update can be expected to be available for Dev Preview users? I have a 930 as my daily driver now but, as an amateur photographer and filmmaker the 1020 is still a highly useful device for me.
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Nov 26, 2015
After setting up my Lumia 950 XL I decided to reset it. Apparently when I added my work account, the settings mandated BitLocker be turned on. So now when I try to start the phone it goes to a BitLocker screen and won't go past. I saw online that I should be able to use the Windows Device Recovery Tool to fix this but I get a message saying the package isn't available yet for it.
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Dec 20, 2015
This is strange. I'm running the latest Technical Preview of W10M on my Lumia 1520, and have decided I want to revert to WP8.1.
I believe the way to do this is to use the Windows Device Recovery Tool, currently at V3.1.5.
The WDRT installs just fine. When I run it and plug in my phone, it correctly identifies it as a Lumia 1520, and my phone correctly asks permission to let its USB port be used (which I OK, of course).
WDRT says "Please select device to continue" and I click on the picture of the Lumia 1520. At that point it goes to the "Reading device information" page and just sits there forever, showing the spinning circle and "Please wait".
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Mar 9, 2015
like my title states how would I install denim using the recovery tool? I tried looking on here for a step by step and I'm surprised there is no manual or instructions on how to do this.. is it difficult? is it as easy as pressing a button and let it do it's thing? I would need the HK variant of Denim.
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Dec 3, 2015
I have multiple times a day complete crashes requiring manual reboots on my 950 XL. I tried a full reset without using a backup and that mildly worked. I was now trying to use the Windows Device Recovery Tool 3.1.4. It recognizes the phone but says "Package not available for this device." I got it from microsoft's website and it has firmware version.
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Jul 25, 2014
I'm trying to roll back my Lumia 1520 DP via Nokia Software Recovery Tool.
The tool fails downloading the firmware file (.ffu) due to checksum error. It will retry and get stuck again at 100%.
The log looks like this:
I have also tried using NSU with other RM-937 product codes and they all fail...
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Aug 23, 2015
I'm on the latest W10 TP, and want to go back to 8.1. Will using the recovery tool erase all my photos from the SD card? I have almost 30gb of photos and when I try to back them up to my PC (via copy paste) it never works. It just freezes up.
edit: my photos are now copying over to my PC. I guess it just took a while calculating all that data? I'd still like to know if the recovery tool erases the SD card though.
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Jul 23, 2014
I recently downgraded from 8.1 DP to 8.0, to make sure that I could upgrade to Cyan.
I had gotten a lot of games through Nokias promotion, Civ, MC4 etc. Is there any way to get them back, or would I have to pay for all of them?
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Jul 26, 2015
My phone is a Nokia 1020. I installed the Windows 10 preview. I found that the camera didn't work properly so I used the recovery tool to revert back to Windows 8.1. Now my phone thinks it is a Nokia 909 instead of a 1020.
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May 20, 2014
I have facebook App installed on my lumia 1320, but my lumia 1320's calendar is not synchronized with facebook calendar. Hence I am not able to see Facebook calender's birthday on my lumia calendar.
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Oct 5, 2012
I'm at Mexico, i'm using a Lumia 710, and it has been working bad, it rebooted frequently and apps wouldn't load, so I did a hard reset to it. I've been using Nokia Reading to read some books for homework, and since I reseted my phone, it now says that the app isn't supported.
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Aug 31, 2012
I just received a second hand Nokia Lumia 800 from a friend. The problem is doesnt seem to read microsims (tried several other than my own). Is this something repairable? The phone is out of warranty.
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Sep 24, 2012
at least here in UK on Marketplae. Can now add RSS feeds or own ebooks.
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Jul 3, 2014
I have an Lumina Icon that is my work phone, and a 1320 which is my personal phone. If the 1320 has no signal and someone texts me, it gets routed thru to my work phone..... and vise versa.. I would like to keep work and personal stuff separate.
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Jun 3, 2014
How do I......??
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Aug 16, 2015
Nokia Phone 1320 is the Type Of Phone I Have. I Tried Swapchat Didn't Work I Tried 6Snap Didn't Work Is There Something Else Or Is It Not On This Phone Yet Or At All
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Jan 3, 2013
Is it possible to control the button backlights? It would be really nice to be able to turn them off. Ever try to read a Kindle book or watch videos in the dark? The buttons are really bright compared to the screen and they hurt my eyes. I could find any control in the settings. Any chance of adding that feature
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Dec 13, 2015
After installing 10.586.29 from windows insider, my nokia lumia 1320 doesn't booting and just showing up "Nokia" on screen and flashing several times then shutting down and again same thing.
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May 13, 2010
I've been trying without success to install the new firmware update. I've tried re-installing using the Nokia Software Updater, but kept getting Device Recovery errors and the phone turned off and lost its connection. After reading other posts, I did a soft reset on my phone then re-installed the firmware without anymore However, now the phone WON'T TURN ON AT ALL! When I press and hold the Power On/Off button on the top, it makes a buzzing sound, but the screen stays dark and doesn't turn on. Before you ask, the phone battery was fully charged. My 58000 is totally unusuable. How do I get it to power on?
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Mar 8, 2014
I've recently (like earlier today) gotten ahold of MPAtool so I can get all my album art back into place.
First off, the app is awesome and if you don't currently use it, I'd highly recommend it.
ONLY problem is those "dummy files".
Every Youtube video I see on it instructs you to go to the "Music + Videos" icon, select "music", then while under "artists" you hit the # so you can bring up the alphabet of artists, from here you select the globe on the bottom right of the screen. Doing this then bring up the MPA tool dummy "artist" and you are under the "albums". Swipe left to go to songs. Hit the select icon on the bottom row so now you can easily "select all" and then delete them all at once.
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Apr 14, 2014
Recently I have buyed Nokia Lumia 1320. When I go to network setting, it is showing me options os 2G and 3G only. I am not able to see 4G option.
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Dec 13, 2015
I did a hard reset and I cant find the games in my sd card
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Mar 28, 2015
My Nokia Lumia 1320 installed with Win 8.1 and updated. Still the software is Cyan and cannot find Cortana.
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Feb 6, 2014
Everytime I've fully charged my phone (thrice now), it takes many hours (around 6 - 8) for the phone to start registering a drop in battery %. This is despite me using the phone heavily before then (games, browsing etc).
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May 9, 2014
Taking SMS backup. so that I can take SMS out of my mobile and take print out.
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Oct 4, 2014
My camera in nokia lumia 1320 does not work. When i try to capture the photo the phone switches to home screen. what can i do for the camera to work again because i really need it
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Oct 8, 2014
I set the volume to 15 sometimes a bit higher but the next time I check its always at 13 or lower is this some kinda default for windows phone or a bug or something ?
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Jun 11, 2014
Got a new Lum 1320, but my zune app is not detecting my phone. My laptop is in win 8 and when i connect my phone it shows as windows phone in my computer, but Zone says - phone not connected. I ve restarted my phone with the laptop still on, no joy. I ve restarted laptop with phone on - no joy. This is the 1st laptop my phone was connected primarily. I need to update my phone to 8.1, what are my options ?
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Jan 12, 2015
I just upgraded from a Lumia 521 to a Lumia 1320 last week. I can't run Windows Phone 8.1 DP on my new 1320. Apparently it's something to do with Cricket Wireless. WP 8.1 DP will install, but then it's frequent crash/restart loops. On my Lumia 521, there was a setting to enable pushing store apps/updates from Windows Phone Store in IE 11 on my Windows 8.1 Pro x64 pc to my phone.
I can't remember where the setting was in Windows Phone 8.1 for enabling this. Also, on my Lumia 521 in the Lock Screen settings, I could set the time to never, 30 minutes, 15 minutes. 5 minutes, 3 minutes or 1 minute. On my Lumia 1320 the settings are only 1 minute, 3 minutes or 5 minutes. Is there a way to get the old settings for this back ? The 30 minutes or never is useful for updates or backups. The 5 minute crap stinks.
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Aug 5, 2014
yesterday ı got an update for my lumia 1320 but update bar not moving it is zero for the past 3 or 4 hours ? what can ı do ? ı cant use nokia software recovery becouse my pc is vista and vista doesnt support that program
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