Lumia 1520 :: How To Install Denim Using Nokia Recovery Tool
Mar 9, 2015
like my title states how would I install denim using the recovery tool? I tried looking on here for a step by step and I'm surprised there is no manual or instructions on how to do this.. is it difficult? is it as easy as pressing a button and let it do it's thing? I would need the HK variant of Denim.
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Jul 25, 2014
I'm trying to roll back my Lumia 1520 DP via Nokia Software Recovery Tool.
The tool fails downloading the firmware file (.ffu) due to checksum error. It will retry and get stuck again at 100%.
The log looks like this:
I have also tried using NSU with other RM-937 product codes and they all fail...
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Aug 23, 2015
I'm on the latest W10 TP, and want to go back to 8.1. Will using the recovery tool erase all my photos from the SD card? I have almost 30gb of photos and when I try to back them up to my PC (via copy paste) it never works. It just freezes up.
edit: my photos are now copying over to my PC. I guess it just took a while calculating all that data? I'd still like to know if the recovery tool erases the SD card though.
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Jul 23, 2014
I recently downgraded from 8.1 DP to 8.0, to make sure that I could upgrade to Cyan.
I had gotten a lot of games through Nokias promotion, Civ, MC4 etc. Is there any way to get them back, or would I have to pay for all of them?
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Dec 20, 2015
This is strange. I'm running the latest Technical Preview of W10M on my Lumia 1520, and have decided I want to revert to WP8.1.
I believe the way to do this is to use the Windows Device Recovery Tool, currently at V3.1.5.
The WDRT installs just fine. When I run it and plug in my phone, it correctly identifies it as a Lumia 1520, and my phone correctly asks permission to let its USB port be used (which I OK, of course).
WDRT says "Please select device to continue" and I click on the picture of the Lumia 1520. At that point it goes to the "Reading device information" page and just sits there forever, showing the spinning circle and "Please wait".
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Jul 22, 2014
I've problem after downgrading my lumia 1320 from wp 8.1 dp to wp.8.0
The downgrade went successfully but Nokia Software Recovery tool doesn't read my phone anymore... I am running windows 8.1 as in the picture ....
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Aug 8, 2014
I tried resetting my phone back to 8.0 so I could have the Cyan firmware installed on my 1020 along with 8.1 Update 1, however the program won't recognise the device:
The Software Updater for Retail says the exact same thing too.
How to rectify this? Or if not, any ETA on when the Cyan update can be expected to be available for Dev Preview users? I have a 930 as my daily driver now but, as an amateur photographer and filmmaker the 1020 is still a highly useful device for me.
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Dec 3, 2015
I have multiple times a day complete crashes requiring manual reboots on my 950 XL. I tried a full reset without using a backup and that mildly worked. I was now trying to use the Windows Device Recovery Tool 3.1.4. It recognizes the phone but says "Package not available for this device." I got it from microsoft's website and it has firmware version.
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Feb 6, 2015
I have the unlocked 1520 from Latin America. It came with Cyan out of the box and I installed preview for developers and updated. Trouble is, it doesn't say that I have Denim, yet I have the live app folders feature.
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Nov 26, 2015
After setting up my Lumia 950 XL I decided to reset it. Apparently when I added my work account, the settings mandated BitLocker be turned on. So now when I try to start the phone it goes to a BitLocker screen and won't go past. I saw online that I should be able to use the Windows Device Recovery Tool to fix this but I get a message saying the package isn't available yet for it.
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Feb 2, 2015
Can I upgrade while on DP? My phone is a factory unlocked variant from Italy. If not how can I do it?
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Mar 1, 2015
just updated to denim in my 1520..the camera is noticeably faster.but i can't find any settings for the HDR and rich capture..the much touted new features? is that enabled by default or if not where can i find the settings?
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Feb 26, 2015
How do I get my Lumia 1520 (AT&T Denim) out of a Restart Loop?
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Jun 19, 2015
Lumia 1520 used to be flawless connecting to the paired Bluetooth in my car. Nothing has changed in the car. No updates or upgrades.
After the Denim update the phone will sometimes connect, and then after 1 or 2 successful connections, it will fail to connect although it still shows as paired. A reboot or re-pairing usually solves the issue and the cycle repeats.
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Mar 12, 2015
That's all, I dont have glance, I try "peek", "always show" and nothing.Double tap for wake the same problem.
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Jan 20, 2015
Just received the Long awaited denim update, with the flagship perks of course. But there something else im noticing. The capacitive keys at the bottom are much brighter than before denim. Now it maybe something in my eyes, or I just never noticed how bright they were...but I'm sure that before denim, the lights weren't that noticeable.
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Feb 27, 2015
Prior to Denim when I would receive a text message in the car it would play it through the Bluetooth like a phone call...... that no longer works and it was a very handy feature .
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Feb 27, 2015
As of this morning I have not been able to connect my AT&T 1520 Lumia to my wireless network. Last night I did the Denim upgrade via the same network. Android tablets and iPhones having no issues connecting. Have restarted the router, verified MAC Address. Deleted MAC from access control. Disabled all security (made it an open network) and it still will not connect.
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Mar 9, 2015
I have had Denim on my 1520 for a while now. (UK CV). Yesterday, I had extensive usage of the phone and it slipped into battery saver mode at 20% - an abnormal occurrence for me.
Anyway, when Battery Saver enabled, the backlight behind the Back-Start-Search keys went out. And I was using the phone in the dark, walking home.
Upon regaining power, the lights came back again.
I tweeted Lumia on the mysterious occurrence which definitely did not happen in Cyan. Their response today seemed to indicate a fixable software thing - soft reset, see what happens. I have yet to try that.
An easy way to see: Enable "Now until next charge" in Battery Saver. Doing this on mine immediately extinguishes the backlight on the capacitive keys.
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Mar 17, 2015
Having issue with their screen after updating to Denim on the L1520. I keep getting phantom swipes and key presses. Cortana comes up often and I have to turn off the screen and then turn it back on for the screen to actually work. I have tried hard resetting it...both from the Lumia Software Recovery Tool and from the phone itself. It still does the same thing.
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Mar 28, 2015
My Nokia Lumia 1320 installed with Win 8.1 and updated. Still the software is Cyan and cannot find Cortana.
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Mar 15, 2015
Just realized that my 1520 front facing camera isn't working after denim update.
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Jul 26, 2015
My phone is a Nokia 1020. I installed the Windows 10 preview. I found that the camera didn't work properly so I used the recovery tool to revert back to Windows 8.1. Now my phone thinks it is a Nokia 909 instead of a 1020.
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Feb 3, 2010
I am using the latest Ovi Suite (Hungarian ver.)Iha ve tried to install the Nokia_Configuration_Tool_5.0.exe, but it tells me that I have not installed the Nokia PC Suite and I have to install the NPC first. But how if it is there?
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Jan 10, 2015
Any time I try to download apps or update them they won't install and I get the same error message: "We're having trouble installing the app..." It says to try updating my phone but my phone is already updated. I don't know what to do. Someone suggested a factory reset and I did and I lost everything because I thought I had it backed up to my SD.
None of my pictures will show up either and when I take new ones they are pixelated and different colors.
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Dec 14, 2015
I am running Windows Phone 10 latest build on a Lumia 1520. Everything was working great except I had an issue with my bluetooth connection in the car so I decided to do a reset on the device to see if it would fix the problem. After the reset, the problem was fixed, however I have 7 apps that will just not install. I keep getting an error saying
"Application name needs to be installed on my internal hard drive. We'll override your settings only for this installation" (apps are installed on my SD Card). After I say OK, it will start downloading and then I get "Error, see details" and I get the same error message again. If I cancel the download, the next time I check for updates, these all come up again and I get the same error messages again.
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Jun 10, 2015
Before Denim my 1020 camera worked after Denim goes to open then back to previous screen. gone to MS, redo, reset, and recover tool all the same... NO CAMERA.
Microsoft fix your crap OS.... hundreds of $ in cost to me do to MS not testing the software. This issue has been going on for over 6 months now and still no fix. MS makes it the users issue where the mistake that the user made is downloading a MS OS!!!!
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Mar 29, 2015
After having received the Denim update, my Nokia 1020 cannot connect anymore with my windows PC; the PC does not 'see' my phone anymore. Tried to connect my phone with another PC, same problem.
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Mar 1, 2015
It started with the windows phone app not responding to my phone. But when I looked into windows explorer, my Icon was there but it was empty. I have no access to the pictures on my phone. Neither can I copy any files into it. So Denim has done something to my phone's USB function. I switched computers already and its the same problem. I have hard reset my Icon already twice with the same result.
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Feb 14, 2015
It stopped working. Getting this error message. Anytime else? Resets of the phone and my surface won't work.
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Mar 15, 2015
I purchased a used icon yesterday and downloaded Lumia camera. The app said I needed denim and maybe 20 min later I got a notification saying welcome to denim (no loading screen or spinning gears etc). I try Lumia camera again and it says I still need denim. Extras and info says I have denim and resets haven't solved the problem (simple power down and the volume power button combo).
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