Lumia 1520 :: Windows Device Recovery Tool Won't Work On Phone
Dec 20, 2015
This is strange. I'm running the latest Technical Preview of W10M on my Lumia 1520, and have decided I want to revert to WP8.1.
I believe the way to do this is to use the Windows Device Recovery Tool, currently at V3.1.5.
The WDRT installs just fine. When I run it and plug in my phone, it correctly identifies it as a Lumia 1520, and my phone correctly asks permission to let its USB port be used (which I OK, of course).
WDRT says "Please select device to continue" and I click on the picture of the Lumia 1520. At that point it goes to the "Reading device information" page and just sits there forever, showing the spinning circle and "Please wait".
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Jul 26, 2015
My phone is a Nokia 1020. I installed the Windows 10 preview. I found that the camera didn't work properly so I used the recovery tool to revert back to Windows 8.1. Now my phone thinks it is a Nokia 909 instead of a 1020.
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Nov 26, 2015
After setting up my Lumia 950 XL I decided to reset it. Apparently when I added my work account, the settings mandated BitLocker be turned on. So now when I try to start the phone it goes to a BitLocker screen and won't go past. I saw online that I should be able to use the Windows Device Recovery Tool to fix this but I get a message saying the package isn't available yet for it.
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Jul 25, 2014
I'm trying to roll back my Lumia 1520 DP via Nokia Software Recovery Tool.
The tool fails downloading the firmware file (.ffu) due to checksum error. It will retry and get stuck again at 100%.
The log looks like this:
I have also tried using NSU with other RM-937 product codes and they all fail...
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Aug 23, 2015
I'm on the latest W10 TP, and want to go back to 8.1. Will using the recovery tool erase all my photos from the SD card? I have almost 30gb of photos and when I try to back them up to my PC (via copy paste) it never works. It just freezes up.
edit: my photos are now copying over to my PC. I guess it just took a while calculating all that data? I'd still like to know if the recovery tool erases the SD card though.
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Mar 9, 2015
like my title states how would I install denim using the recovery tool? I tried looking on here for a step by step and I'm surprised there is no manual or instructions on how to do this.. is it difficult? is it as easy as pressing a button and let it do it's thing? I would need the HK variant of Denim.
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Jul 23, 2014
I recently downgraded from 8.1 DP to 8.0, to make sure that I could upgrade to Cyan.
I had gotten a lot of games through Nokias promotion, Civ, MC4 etc. Is there any way to get them back, or would I have to pay for all of them?
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Jul 22, 2014
I've problem after downgrading my lumia 1320 from wp 8.1 dp to wp.8.0
The downgrade went successfully but Nokia Software Recovery tool doesn't read my phone anymore... I am running windows 8.1 as in the picture ....
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Aug 8, 2014
I tried resetting my phone back to 8.0 so I could have the Cyan firmware installed on my 1020 along with 8.1 Update 1, however the program won't recognise the device:
The Software Updater for Retail says the exact same thing too.
How to rectify this? Or if not, any ETA on when the Cyan update can be expected to be available for Dev Preview users? I have a 930 as my daily driver now but, as an amateur photographer and filmmaker the 1020 is still a highly useful device for me.
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Dec 3, 2015
I have multiple times a day complete crashes requiring manual reboots on my 950 XL. I tried a full reset without using a backup and that mildly worked. I was now trying to use the Windows Device Recovery Tool 3.1.4. It recognizes the phone but says "Package not available for this device." I got it from microsoft's website and it has firmware version.
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Oct 16, 2014
I received a Nokia 1520.3 that was swapped by Nokia service center yesterday. My old model was Nokia RM-938_Ita_Ita_905 which work fine expect white dots; the new model is Nokia RM-938_nam_canada_104.
The first thing I notice is that my new phone doesn't recognize the T-Mobile LTE, in the Setting, the maximum connection speed is only 3G which I used getting LTE. I also exchanged the SIM card in the T-Mobile store, still the same.
Another thing is, cannot update to Windows phone 8.1. I tried Hard reset, soft reset, use the Nokia Recovery Tool... still cannot get windows phone 8.1 update.
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Aug 7, 2014
I just received a Windows phone Lumia 1520 from work today.So far it's been a pleasant but eye opening experience. As most Android users I started using the phone expecting an inferior frustrating designed Windows phone but I have to admit I'm liking it
. The Hardware is beautiful and the OS seems fast and responsive the only thing I have to complain about is the app store but I have been able to find most apps I need or an alternative.
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Feb 1, 2016
My L1520 has 10.0.10586.63 OS build, but I would like to use Project Astoria on my phone. How to downgrade my OS build to the version I could use Project Astoria?
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Jan 15, 2016
Will the 1520 ever get Windows Hello or some other form of Facial recognition to unlock out phones? We don't have Biometrics hence the reason I ask.
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Apr 25, 2015
I downloaded the windows 8 app for desktop. nothing happened
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Jan 5, 2016
I upgraded my Nokia Lumia 1520 from windows 8.0 to windows 8.1 and I can not use the phone anymore because its permanently on flight mode and i can't connect to my mobile Network.
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Sep 29, 2014
After using the phone for playing a game or some other cpu intensive app the phone gets hot. I noticed the camera will not work until the phone has cooled off. Everything else works except the camera in this situation.
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Jan 16, 2015
So I installed the Lumia camera app. Pictures work but video does not. I uninstalled and went back to Lumia camerra classic. Video now no longer works in the classic app. But, video does work with the ms camera app.
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Dec 25, 2015
it's the way i synch my music (itunes) from my mac to my old windows phones - 920, 1020, 930. but windows phone app on osx (from microsoft) does not recognize my 950 on windows 10...
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Aug 12, 2014
Error after syncing music via Windows Phone for Desktop app? Why can't microsoft make it as easy as iTunes when syncing music.Out of 3000 songs only about 100 synced.
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Mar 24, 2015
I have a problem with Windows insider app when I click 🔎 get preview builds and to ➡Microsoft account it return to (get preview builds) I tried to reinstall it but it still the same,
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Aug 6, 2015
Since i upgraded my lumia 1520 to windows10, the wifi button is not working in action center. When i try to activate it from setting, the same problem and the message appears to say : Cant do this at the moment
See attachments....
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Nov 20, 2015
Im using the 1520 and 1-2 times a day I have to restart my phone and "scan" my SD card because I get the message that I removed the card. It actually quite frustrating because it takes about 15 minutes to actually scan the SD card not to mention that I have to wait to reboot the phone.
I basically put all my movies, apps, and pictures on the card...using a 64GB Transcend PRO. I dont think the card is corrupt because I literally got it about 2 months ago.
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Dec 1, 2015
I just updated my Lumia 1520 from WP 8.1 to Windows 10. My battery has been draining at a fast pace close to 10% for every 20 minutes. I have the latet windows build 10586 on my phone now. Is there any thing that could be done to solve tis issue. My battery back was just awesome under WP8.1.
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Apr 16, 2014
it is plugged in and charging and completely dead. just keeps fashing, tried to hold down volume and power .. vibrates then nothing
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Dec 7, 2014
Having recently activated my 1520, having upgraded from the Ativ S Neo, I did a restore from the device backup I have on Onedrive, and I just discovered in the about menu that my phone's name is actually Ativ S Neo. It seems to have named it after the backup. How can I straighten that out? I can't find any options to change it.
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Dec 25, 2014
I'm using win 8.1 n genuine USB cable.as soon as I copy files from mobile. It stops after some time
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Oct 14, 2015
I do have a Lumia 1520 also, come to my hands a few days ago. I really like the monster, a bit big, but you know that already. But, I have a problem with my Lumia, don't have motion data. I mean in settings doesn't appear the item motion data, and every app which needs this, they just don't work.
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Jun 6, 2015
I'm having trouble with my new Nokia Lumia 1520. My notifications for both Whatsapp and Viber dont work. They dont come up on my screen or in the notifications center, been trying for nearly 2 weeks now ! :(
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Nov 12, 2012
I'm trying to download my music but WP8 uses the Windows Phone App client in Windows 8. Wll, when I tried connecting my phone, it says "Your phone is having troubles" error message. The instruction says to power off the phone. But no luck. Tried searching MS community but nothing there (but I won't rule out I didn't search well. Also, I posted the same question there and waiting for a response.)
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Jul 25, 2014
I have a problem since last month. My camera doesn't work. When I open any of the apps that use the camera it just get black. Bought a new camera and still the same problem. Updated to 8.1 and still the same problem.
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