Lumia 1020 :: Why Does Phone Crash After The Denim OS
Jun 10, 2015
Before Denim my 1020 camera worked after Denim goes to open then back to previous screen. gone to MS, redo, reset, and recover tool all the same... NO CAMERA.
Microsoft fix your crap OS.... hundreds of $ in cost to me do to MS not testing the software. This issue has been going on for over 6 months now and still no fix. MS makes it the users issue where the mistake that the user made is downloading a MS OS!!!!
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Mar 29, 2015
After having received the Denim update, my Nokia 1020 cannot connect anymore with my windows PC; the PC does not 'see' my phone anymore. Tried to connect my phone with another PC, same problem.
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Oct 22, 2014
Already got the Denim update for the 1020? At first I thought my 1020 has the faux Denim update, but I have the live folders and apps corner per the update. When I bought the phone, I just updates incessantly without reading the descriptions.
Some webpages loads quite slow on the Denim update. I thought the update supposed to speed up mobile webpages? Mobile websites which uses a fancy navigation like joystiq.com loads quite slow and incomplete. Also, some pictures load slower than what I expected on desktop mode, and I'm using wi-fi for connection. Is it normal?
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Feb 6, 2015
I have the unlocked 1520 from Latin America. It came with Cyan out of the box and I installed preview for developers and updated. Trouble is, it doesn't say that I have Denim, yet I have the live app folders feature.
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Mar 1, 2015
It started with the windows phone app not responding to my phone. But when I looked into windows explorer, my Icon was there but it was empty. I have no access to the pictures on my phone. Neither can I copy any files into it. So Denim has done something to my phone's USB function. I switched computers already and its the same problem. I have hard reset my Icon already twice with the same result.
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Feb 14, 2015
It stopped working. Getting this error message. Anytime else? Resets of the phone and my surface won't work.
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Feb 26, 2015
How do I get my Lumia 1520 (AT&T Denim) out of a Restart Loop?
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Feb 20, 2015
This happens periodically. I can't connect to Internet even if LTE is displayed on my signal bar.
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Feb 27, 2015
As of this morning I have not been able to connect my AT&T 1520 Lumia to my wireless network. Last night I did the Denim upgrade via the same network. Android tablets and iPhones having no issues connecting. Have restarted the router, verified MAC Address. Deleted MAC from access control. Disabled all security (made it an open network) and it still will not connect.
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Mar 28, 2015
My Nokia Lumia 1320 installed with Win 8.1 and updated. Still the software is Cyan and cannot find Cortana.
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Feb 2, 2015
Can I upgrade while on DP? My phone is a factory unlocked variant from Italy. If not how can I do it?
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Mar 15, 2015
I purchased a used icon yesterday and downloaded Lumia camera. The app said I needed denim and maybe 20 min later I got a notification saying welcome to denim (no loading screen or spinning gears etc). I try Lumia camera again and it says I still need denim. Extras and info says I have denim and resets haven't solved the problem (simple power down and the volume power button combo).
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Mar 1, 2015
just updated to denim in my 1520..the camera is noticeably faster.but i can't find any settings for the HDR and rich capture..the much touted new features? is that enabled by default or if not where can i find the settings?
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Feb 17, 2015
I'm not sure if this is related more to Denim update or enabling "Hey Cortana" but now, when I press the power on button I see the top indicators show up immediately, then after about 10 seconds the rest of the main screen displays.. Subsequently, pressing power off/on will resume immediately, but after a few minutes the same behavior occurs again.
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Feb 16, 2015
I get an occasional flicker of my screen since the Denim update. Maybe once every 5 minutes of use on average.
It's a bug I guess, but I'm wondering if maybe it's because I have the brightness profile too low?
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Feb 17, 2015
I have a JBL Micro external speaker (small, round and colorful). On 8.0 it connected beautifully on BT with my Icon; with Denim, I can't seem to pair it. I have a Jabra BT earpiece that has worked before and after the upgrade to Denim, so I know BT is working.
I have no expertise in these matters other than knowing that I have a connection or I do not.
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Oct 15, 2013
I recently bought a Nokia 1020 and i suspect that there are something wrong with the camera. The quality of the photos that i take are, in my opinion, nowhere near the ones you can se in reviews and those released by Nokia.
To me it looks like it's only the middle part of every photo that is correctly focused. The edges are very blurry. I have no case on the phone, no dirt on the lens and i have tried to reset the camera and reboot, no difference.
I will attach some photos on which I think you can see it clearly. The images are very sharp in the middle but when you move towards the edges it quickly becomes blurry. Both pictures are taken in daylight with Nokia Pro Cam, all settings on auto.
The pictures are the high resolution version: FileSnack | Easy file sharing FileSnack | Easy file sharing.
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Jan 21, 2014
New to the Windows mobile phone... I use my Windows phone for business and do a lot of conference calls. With my iPhone I used to be able to put the phone number with three commas and then the passcode to the conference call in the meeting request (format = 555-555-5555,,,12121212#). By using this format my customers could just click the link in their iPhone and it would auto-dial the conference number along with the passcode so that they did not have to remember the passcode while driving.
Example: 555-555-5555,,,12121212#. (autohyperlink for iOS)
VS
555-555-5555 Passcode 12121212 then press # (caller can hyperlink the phone number but has to remember the passcode and dial it while driving...)
By using this format you could just click the number and it would dial the number pause then auto add the passcode and # to enter the conference call. I think Blackberry used to use a similar format to achieve the same thing.
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Aug 8, 2014
Yesterday, I went running with my Lumia 1020 listening to music and using the Runtastic app. The music stopped - I looked at the phone - it was turned off. I tried powering on, but to no avail. I should also mention that upon leaving, the battery was fully charged and this happened after some 20 minutes. When I came home, I immediately put the phone on the wall charger and expected it to power on after a while. I checked it after 3 hours and nothing, the phone was still stone-dead and what was even more worrying, completely cold - no heat-up from charging.
I tried connecting it to my PC - the computer didn't even recognize ANY device was connected to it. Just to be sure, I tried Nokia Software Recovery Tool, but sure enough, it was not able to detect the phone. The phone seems to be dead meat now, but when I put it on my desk wireless charging stand, the stand's indicator lights up, although the phone does nothing and stays that way.
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Feb 22, 2015
Having problems uploading videos to Facebook since Denim? I get Upload Failed every time..
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Jun 19, 2015
Lumia 1520 used to be flawless connecting to the paired Bluetooth in my car. Nothing has changed in the car. No updates or upgrades.
After the Denim update the phone will sometimes connect, and then after 1 or 2 successful connections, it will fail to connect although it still shows as paired. A reboot or re-pairing usually solves the issue and the cycle repeats.
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Mar 12, 2015
That's all, I dont have glance, I try "peek", "always show" and nothing.Double tap for wake the same problem.
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Jan 20, 2015
Just received the Long awaited denim update, with the flagship perks of course. But there something else im noticing. The capacitive keys at the bottom are much brighter than before denim. Now it maybe something in my eyes, or I just never noticed how bright they were...but I'm sure that before denim, the lights weren't that noticeable.
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Mar 9, 2015
like my title states how would I install denim using the recovery tool? I tried looking on here for a step by step and I'm surprised there is no manual or instructions on how to do this.. is it difficult? is it as easy as pressing a button and let it do it's thing? I would need the HK variant of Denim.
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Feb 27, 2015
Prior to Denim when I would receive a text message in the car it would play it through the Bluetooth like a phone call...... that no longer works and it was a very handy feature .
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Oct 2, 2014
Yesterday I updated my Lumia 1020 to Lumia Cyan. I've been using WP 8.1.1 with developer preview. Today I left my phone at home, I didn't use it and when I tried to pick it up I actually got scared, it was so extremely hot that I thought it will explode. After few seconds I got warning that battery is low but I know that it was around 70% when iI left it(I've left it only for 1 hour). I turned it off so it could cold before I charge it.
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Dec 18, 2015
nokia lumia 1020 has just gone dead no response from the phone tried hard and soft reset nothing happens tried plugging in a charger into charger port on the phone and still nothing before it went off the phone had half battery life in it and was expreincing phone freezing up and the phone slowed down and now wont come on at all i have had the battery replaced and still no joy the phone shop tried to flash the software and no connectivity with computer also the phone shop checked my old battery with another lumia 1020 and that worked so the issue wasnt the battery
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Mar 9, 2015
I have had Denim on my 1520 for a while now. (UK CV). Yesterday, I had extensive usage of the phone and it slipped into battery saver mode at 20% - an abnormal occurrence for me.
Anyway, when Battery Saver enabled, the backlight behind the Back-Start-Search keys went out. And I was using the phone in the dark, walking home.
Upon regaining power, the lights came back again.
I tweeted Lumia on the mysterious occurrence which definitely did not happen in Cyan. Their response today seemed to indicate a fixable software thing - soft reset, see what happens. I have yet to try that.
An easy way to see: Enable "Now until next charge" in Battery Saver. Doing this on mine immediately extinguishes the backlight on the capacitive keys.
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Mar 17, 2015
Having issue with their screen after updating to Denim on the L1520. I keep getting phantom swipes and key presses. Cortana comes up often and I have to turn off the screen and then turn it back on for the screen to actually work. I have tried hard resetting it...both from the Lumia Software Recovery Tool and from the phone itself. It still does the same thing.
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Feb 11, 2015
When I upgraded to DP 8.1, I developed a couple of problems that I had hoped Denim would resolve. For example, my camera button stopped working. Also, I lost the function to hold my finger on the screen to move the cursor around in text. So I can't edit messages very easily. I was hoping these were issues with the DP version and Denim would resolve the problems. But I loaded the upgrade this morning, and none of these issues are resolved. I still can't use the camera button. And I still get hold my finger on the screen to get a cursor.
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Aug 11, 2014
Just got my two new phones and Im wondering how to get the LTE on telus to activiate on my phones.
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