Lumia 1020 :: Windows Phone 10 - Camera Not Working
Apr 15, 2015
I have recently updated to the latest version of Windows Phone 10. The camera suddenly stopped working. It either shows a black screen (in photo mode) or 4 small squares of the same image (in Video Mode).
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Nov 5, 2015
I signed up for Windows Insider on my Lumia 1020 and the next day I was prompted to perform a system maintenance update. I went ahead and approved it and it ended up being the Windows 10 Mobile upgrade. The upgrade went smoothly. For some reason Windows Maps will not launch. This is also affecting the HERE app.
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May 23, 2014
I've notice two bugs with this new update on my unlocked 1020 with tmobile:
1. I can no longer hear any notifications, or alarms.
When I navigate to settings>ringtones+notifications>and try to set my ringtone, I can't even get a preview of the sound. When i press the preview/play button, i get backed out into the settings menu again.
2. When I am typing a text and someone else texts me, I get backed out into the main menu/ metro pane menu.
Noticed these problems with OS version 8.10.12382.878
I tried a soft reset and a hard reset (factory), but it didn't work....
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Jul 26, 2015
My phone is a Nokia 1020. I installed the Windows 10 preview. I found that the camera didn't work properly so I used the recovery tool to revert back to Windows 8.1. Now my phone thinks it is a Nokia 909 instead of a 1020.
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Apr 11, 2015
I installed Windowsphone 10 on my lumia 1020,but I can't unlock my phone. keyboard will not be shown, and i can't write my password.
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Apr 11, 2015
First it was that I can't unlock my phone there is not keyboard,latter my phone is off and i can't turn on,I try hard reset,soft reset nothing is happening.What to do?
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Dec 26, 2014
I have a Lumia 1020 and like two months ago it just stopped being recognized by my pc for syncing it. I tried connecting it to a mac and another pc and it is not recognized. I reset my phone but that didn't work. I'm using the original cable but it does not work.
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Jun 3, 2015
I can't connect my Lumia 1020 to my PC. When I cable it in, I see in device manager under "other device" that the phone is listed with a yellow point. I tried to uninstall it and the replug it in but this does not work. I followed the instructions at: support.microsoft.com/en-us/kb/2749484 but without success. My phone still won't be recognized.
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Jun 16, 2014
Contacts list shows the contacts, and when I type any letter to search for contacts, it shows no results.
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Nov 5, 2014
just like we have on a windows pc.
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Jul 19, 2013
By now the entire globe is abuzz with Nokia's new hero phone and the amazing pictures it takes with that 41 megapixel, backside illuminated, 2nd generation image stabilized magic that only the finns could pull off so far. But what I am just as exited about is the video capability and the fact that Nokia's new Pro camera software allows you to trim video's quickly and easily! Nokia's pro camera app comes pre installed on the 1020 but will be available via update to other pureview Lumia's also.
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Jan 17, 2014
How I delete images from the phone? I use the windows phone app on my Mac but it when I delete all the images via the app it still shows that there is still images on the phone even though my camera roll on the actual phone shows no images. It's still showing 7GB worth of images on the windows phone app when the phone is connected to the app. I even deleted all media content and it still shows it.
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Oct 17, 2015
i want to backup my SMS on 1020 to my PC.
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Jan 21, 2014
New to the Windows mobile phone... I use my Windows phone for business and do a lot of conference calls. With my iPhone I used to be able to put the phone number with three commas and then the passcode to the conference call in the meeting request (format = 555-555-5555,,,12121212#). By using this format my customers could just click the link in their iPhone and it would auto-dial the conference number along with the passcode so that they did not have to remember the passcode while driving.
Example: 555-555-5555,,,12121212#. (autohyperlink for iOS)
VS
555-555-5555 Passcode 12121212 then press # (caller can hyperlink the phone number but has to remember the passcode and dial it while driving...)
By using this format you could just click the number and it would dial the number pause then auto add the passcode and # to enter the conference call. I think Blackberry used to use a similar format to achieve the same thing.
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Oct 23, 2015
After doing the clean install and updating my Lumia 1020 to Windows 10, I accidentally messed up my server address for my Microsoft account. I thought it was my school email address and changed it to what my school's server should be. Now I'm having sync issues. Also, would this cause me not to be able to download music from Music+ app?
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Aug 26, 2013
Having owned several iPhones, iPods, and numerous mp3 players, I am still unable to create or edit a playlist in Windows Explorer on my Lumia 1020. I have more than 2000 songs on the phone and would like to be able to make several playlists the easy way. Inside the playlist folder I can find no way to make, edit or add songs to a playlist. I would hate to have to put all my music into iTunes again and then sync and transfer it to the phone. Likewise, I would hate to try to use Windows Media Player and sync and transfer that to the Windows 8 phone.
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Mar 25, 2015
I can't seem to be able to attach my phone to my pc ever since updating to the latest windows 10 build.
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Jan 24, 2014
How do I stop messages coming from my windows live account on my phone?
I am an xbox ambassador and everytime someone gets into Ambassador Chat im getting a message and Im sick of them lol.
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Dec 15, 2014
New update for windows nokia lumia 1020 plus new facebook update doesn't allow me to type in login info for windows messenger app let alone click anything on the login screen. deleted majority of my contacts and is giving me old contact info....
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Aug 4, 2015
I have a lumis 1020, I have 3 email accounts, gmail, outlook and live. When i was on w8.1 i had 3 seperate tiles for email. now I have upgraded to w10, I only have one tile and have to manually switch accounts.
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Aug 22, 2015
I feel the lumia camera has lost its zoom clarity to some point...
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Nov 27, 2013
I bought my 1020 and was working just fine, but after 20 days, the camera stopped working. This is what I did after it:
1) I tried a hard reset and it worked for a couple of hours
2) I tried a soft reset and it worked for 1 day
3) I noticed that when I changed the date to the past and turned it off, the camera strated working for some hours.
4) I don't have a warranty, because I bought in USA and here, in Brazil, they don't accept the warranty. Even so, I took it to the assistence. They updated the software and, after 1 day, it stopped working. AGAIN!!! They said to me that if it crashes again, probably it would be a hardware problem, but they don't know how to fix it, since 1020 is new in Brazil.
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Dec 14, 2014
My 1020 photos are appalling at the moment. They are just unfocused. Took photos of my daughter seeing Santa yesterday, no time to fiddle with settings. Ended up with awful out of focus shots, friends Iphone pics were fab. So fed up, I nearly missed the pics altogether because of the loading screen.
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Apr 15, 2015
Last night I charged my L1020 with the camera grip together as usual, but this morning I found my 1020 not booting(tried soft rest and it didn't respond, seems that the battery is 0%). Something odd is that when I plugged the wall charger in the camera grip, it didn't respond. When I pressed the battery button for 2 seconds, it flashed twice with 4 led on(the led flashes darker then usual, which is really odd).
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May 25, 2014
I've had my Nokia Lumia 1020 for about a year, I believe. Just recently (within the last week), it has started taking blurry pictures. No matter what I do, the pictures are blurry. The farther away from the object I am, the blurrier they get. I know how to use my camera well, I have reset the settings on the camera app, done a soft reset on the phone, cleaned the lens, everything, but the pictures are still blurry.
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Aug 9, 2014
Beginning this morning, my Lumia 1020 can no longer successfully launch the camera. Any attempt to launch the camera through the button on the side, or through various apps that use the camera result in the phone crashing to the start menu.
I was running Preview for Developers for several weeks before the issue popped up. I had the version just before the latest update. Updating to the newest version did not fix the issue.
I also tried soft reset multiple times, and did a hard reset when all else failed. Still no luck.
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Mar 5, 2015
There is a sound like a "chirp"of a bird during capturing images, the moment the shutter closes. This sound is apart from the "click"sound. And the chirp sounds again after capturing during reopening of the camera after capture.
I am thinking this will be a future squeak sound. but nothing affects the focusing on video and on photos.
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Sep 19, 2013
Any bluetooth remote for the 1020? What's the best video editing software/app to use?
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Apr 19, 2015
I am using a Lumia 1020 and it worked perfectly for almost 2 years until today... I installed time lapse studio excited to make time lapse videos... And then created a project from my files and deleted the picture file in the app and then found that it actually deleted every single photo in my camera roll and all other albums were also empty. Now have been trying for almost 4 hours to get Lumia camera to open but it crashes on launch. I tried many soft resets and re installed the app twice but no results.
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Jan 13, 2014
While taking a photo in a silent environment, I just noticed that the camera module of my Lumia 1020 (running the Black update) is making a weird 'fan'-like noise - akin to when your laptop in becoming warm. You can only hear it, if the the camera module is placed close to your ear. Is this normal,
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Jul 25, 2013
I got my 1020 last week (Disclaimer: AT&T employee in a corporate store). It's great, except that I have to have my phone PIN locked. With the addition of the Nokia camera software and it being the default, I have to unlock my phone before it goes into the camera. If I switch the button to the standard WP camera app, I can take photos while unlocked.
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