Lumia 1020 :: Volume / Mute For Windows 8.1

Aug 22, 2014

Probably 60% of the time when I hit the volume down button the option to change the Ringer/Notifications and the Media/Apps volume comes up. I can then, of course, mute the volume on each of those or obviously adjust the volume. However, the other 40% of the time, only the volume for Media/Apps comes up, with no option for the Ringer.

I think this tends to happen when I'm in my car which is communicating with my phone via Bluetooth....could that have a connection to this issue? Also, is there an easier way to mute the phone quickly? Cortana does not seem to perform the mute feature.

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Lumia 1020 :: Why Can't Unlock Windows Phone 10

Apr 11, 2015

I installed Windowsphone 10 on my lumia 1020,but I can't unlock my phone. keyboard will not be shown, and i can't write my password.

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Lumia 1020 :: Why Won't Windows 10 Phone Turn Off

Apr 11, 2015

First it was that I can't unlock my phone there is not keyboard,latter my phone is off and i can't turn on,I try hard reset,soft reset nothing is happening.What to do?

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Lumia 1020 :: Why Not Able To Open PDF Files In Windows 10

May 18, 2015

After downloading the pdf files from internet/mail it shows in the file explorer, but when try to open it, the app pickup list only showing Project Spartan. Nothing else, no Adobe Reader nor PDF reader. I installed another PDF file reader app call Xodo, still no luck.

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Lumia 1020 :: How To Downgrade To Windows 8.0 After 8.1 Upgrade

Dec 1, 2014

I would like to go back to windows 8.0 because I have realised too many anomalies with 8.1 software, first I cannot customise the kid's corner anymore, my camera is also not good enough and I cannot use mobile data internet.

I would also like to find out if I can re-upgrade to windows 8.1. I am suspecting that it may not have installed correctly because there was power interruption during the upgrade process. My phone is Lumia 1020.

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Lumia 1020 :: Why Isn't Windows Phone Being Recognized By PC

Dec 26, 2014

I have a Lumia 1020 and like two months ago it just stopped being recognized by my pc for syncing it. I tried connecting it to a mac and another pc and it is not recognized. I reset my phone but that didn't work. I'm using the original cable but it does not work.

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Lumia 1020 :: DNG Support In Windows Mobile 10?

Nov 20, 2015

I am using latest build 10586. Is there any chance to get DNG support back in Windows Mobile 10 for the Lumia 1020?

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Lumia 1020 :: Why Can't Phone Connect To PC With Windows 8 Via USB Cable

Jun 3, 2015

I can't connect my Lumia 1020 to my PC. When I cable it in, I see in device manager under "other device" that the phone is listed with a yellow point. I tried to uninstall it and the replug it in but this does not work. I followed the instructions at: support.microsoft.com/en-us/kb/2749484 but without success. My phone still won't be recognized.

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Lumia 1020 :: Contacts Search On Windows Phone 8.1

Jun 16, 2014

Contacts list shows the contacts, and when I type any letter to search for contacts, it shows no results.

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Lumia 1020 :: Blinking Windows (home) Button

Apr 16, 2014

Just got a brand new (straight from ATT fresh out of the box) Lumia 1020. Usually they come with a decent enough charge left in them to turn them on and go through setup etc.. however this one seemed totally dead so I figured the battery must have run out.

I plug it in to the wall using the charger that came with the phone and nothing happens, I switch over to plugging in via USB to my computer and the computer does recognize and install the drivers however the 1020 will not start.

I have noticed that the home (windows) button is blinking repeatedly and I assume that means its trying to charge however a few things

The windows button does not blink when plugged in to the wall socket, when plugged in via my USB hub the windows button blinks long slow blinks, when plugged directly in to my computers USB port the windows button blink short fast blinks.

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Lumia 1020 :: Windows Phone 10 - Camera Not Working

Apr 15, 2015

I have recently updated to the latest version of Windows Phone 10. The camera suddenly stopped working. It either shows a black screen (in photo mode) or 4 small squares of the same image (in Video Mode).

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Lumia 1020 :: Can A Windows Phone Have Multiple Users

Nov 5, 2014

just like we have on a windows pc.

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Lumia 1020 :: Video Editing On A Windows Phone

Jul 19, 2013

By now the entire globe is abuzz with Nokia's new hero phone and the amazing pictures it takes with that 41 megapixel, backside illuminated, 2nd generation image stabilized magic that only the finns could pull off so far. But what I am just as exited about is the video capability and the fact that Nokia's new Pro camera software allows you to trim video's quickly and easily! Nokia's pro camera app comes pre installed on the 1020 but will be available via update to other pureview Lumia's also.

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Lumia 1020 :: Windows 8 - Disabling Speech Command

Oct 5, 2013

Is there anyway to turn speech command off that prevent it from activating all together? If not, is there a way to get rid of that pop up screen every time it activates by accident?

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Lumia 1020 :: Windows Maps Not Working After Upgrading

Nov 5, 2015

I signed up for Windows Insider on my Lumia 1020 and the next day I was prompted to perform a system maintenance update. I went ahead and approved it and it ended up being the Windows 10 Mobile upgrade. The upgrade went smoothly. For some reason Windows Maps will not launch. This is also affecting the HERE app.

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Lumia 1020 :: Deleting Images Using Windows Phone App

Jan 17, 2014

How I delete images from the phone? I use the windows phone app on my Mac but it when I delete all the images via the app it still shows that there is still images on the phone even though my camera roll on the actual phone shows no images. It's still showing 7GB worth of images on the windows phone app when the phone is connected to the app. I even deleted all media content and it still shows it.

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Lumia 1020 :: How To Shoot 38 MPixel Raw Images In Windows

Apr 21, 2015

I bought a NOKIA 1020 yesterday. After I connected it to a wi-fi it did multiple updates and now the windows version is 8.10.14226.359.An update in the Store was stuck and in another thread the restore factory defaults option was proposed, and so I did a factory reset after all the OS updates had taken place.After that I also updated all applications in the Store.The problem is, that only one Camera application is installed on the phone and I cannot find the NOKIA camera app which allows the 38 MP raw images to be captured. I searched the Store for the NOKIA camera app, but nothing came up.The question is how can I shoot 38 MPixel raw images in windows version 8.10.14226.359.

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Lumia 1020 :: Transfer SMS Text From Phone To Windows

Oct 17, 2015

i want to backup my SMS on 1020 to my PC.

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Lumia 1020 :: Why Does Volume Keeping Getting Turned Down

Sep 8, 2013

Why does my volume keeping setting itself to like 13 out of 30 all the time and I have not touched it? I turn it back up and next time I notice it is back down.

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Lumia 1020 :: Call Volume Too Low / Faint?

Aug 13, 2013

I find call volume fairly low even at 10/10, On speaker mode its phenomenal, but the earpiece seems a bit faint. I'm guessing this is normal because I heard another person complain about it around here but I wanted to get a larger sample size.

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Lumia 1020 :: Volume Doesn't Change

Jan 6, 2014

I noticed this glitch first on Christmas morning when I was using Pandora, the volume wouldn't change and I had to restart the phone to make it work again, then again two days after but using the music and video app. Now again as I type this, I have the developers preview updates along with gdr3 and Nokia black.

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Lumia 1020 :: Call Volume Getting Lower

Mar 24, 2014

I've noticed recently that my call volume has dropped pretty significantly. I now have to press my 1020 hard against my ear to hear people clearly.

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Lumia 1020 :: Volume Getting Lower Over Time

Apr 1, 2014

It seems that the call volume on my Lumia 1020 is getting lower and lower... It was fine when I got it about 6 months ago, but it is getting so bad that it is hard to have conversations on it, unless I'm in a really really quiet place...

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Lumia 1020 :: MS Account Server Address With Windows Phone 10?

Oct 23, 2015

After doing the clean install and updating my Lumia 1020 to Windows 10, I accidentally messed up my server address for my Microsoft account. I thought it was my school email address and changed it to what my school's server should be. Now I'm having sync issues. Also, would this cause me not to be able to download music from Music+ app?

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Lumia 1020 :: Won't Sync Music Using Windows Media Player

Sep 13, 2013

After being a huge advocate for Windows Phone I'm just about done with it after moving from WP7.5 and Zune to WP8.I can't sync anything using Windows Media Player. I put stuff in the sync list and it looks like it syncs then I check the sync status and everything has "error" in the status and nothing has copied. Doesn't matter if it's songs I own or subscription - nothing syncs through media player. I think I did get it to sync to my wife's 620.

According to MSFT this will not let me sync Zune subscription which is another issue I have - and the biggest issue is that I can't sync playlists period. They show up with 0 songs when I sync using the Windows Phone App. But I was hoping using Media Player might solve that but it's not working.I'm using WIndows 7 on my PC. I'm a long time Zune user/promoter. Right now I can't get music on my phone in any reasonable fashion.

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Lumia 1020 :: Windows 8.1 Notifications / Alarm Sound Not Working

May 23, 2014

I've notice two bugs with this new update on my unlocked 1020 with tmobile:

1. I can no longer hear any notifications, or alarms.

When I navigate to settings>ringtones+notifications>and try to set my ringtone, I can't even get a preview of the sound. When i press the preview/play button, i get backed out into the settings menu again.

2. When I am typing a text and someone else texts me, I get backed out into the main menu/ metro pane menu.

Noticed these problems with OS version 8.10.12382.878

I tried a soft reset and a hard reset (factory), but it didn't work....

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Lumia 1020 :: Creating Playlists In Windows Explorer For Phone

Aug 26, 2013

Having owned several iPhones, iPods, and numerous mp3 players, I am still unable to create or edit a playlist in Windows Explorer on my Lumia 1020. I have more than 2000 songs on the phone and would like to be able to make several playlists the easy way. Inside the playlist folder I can find no way to make, edit or add songs to a playlist. I would hate to have to put all my music into iTunes again and then sync and transfer it to the phone. Likewise, I would hate to try to use Windows Media Player and sync and transfer that to the Windows 8 phone.

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Lumia 1020 :: Can't Seem To Be Able To Attach Phone To Pc Ever Since Updating To Latest Windows

Mar 25, 2015

I can't seem to be able to attach my phone to my pc ever since updating to the latest windows 10 build.

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Lumia 1020 :: How To Stop MSN/ Windows Live Messages Coming To Phone

Jan 24, 2014

How do I stop messages coming from my windows live account on my phone?

I am an xbox ambassador and everytime someone gets into Ambassador Chat im getting a message and Im sick of them lol.

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Lumia 1020 :: Why Not Able To Login To Windows Messenger App Since Facebook Update On Phone

Dec 15, 2014

New update for windows nokia lumia 1020 plus new facebook update doesn't allow me to type in login info for windows messenger app let alone click anything on the login screen. deleted majority of my contacts and is giving me old contact info....

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Lumia 1020 :: Can Have Separate Tiles For Different Email Accounts In Windows 10 On Phone

Aug 4, 2015

I have a lumis 1020, I have 3 email accounts, gmail, outlook and live. When i was on w8.1 i had 3 seperate tiles for email. now I have upgraded to w10, I only have one tile and have to manually switch accounts.

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