Lumia 1020 :: Volume Doesn't Change

Jan 6, 2014

I noticed this glitch first on Christmas morning when I was using Pandora, the volume wouldn't change and I had to restart the phone to make it work again, then again two days after but using the music and video app. Now again as I type this, I have the developers preview updates along with gdr3 and Nokia black.

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Lumia 1020 :: Why Doesn't Phone Have Audio Or Volume Control

Mar 23, 2015

I have been having a serious issue with my Lumia 1020 there is no audio from the phone what so ever. I cant hear people when they ring and they cant hear me. The phone does not let me play music on it or play videos unless I go onto the internet and look at a youtube video but there is still no sound from it. Another issue is that when I go onto the camera app and select to take a video the phone closes its self out of the app. It does this same thing in other apps were I try to play any type of audio. There is no volume control because when the buttons are pressed a small gray strip across the top of the screen appears and goes away after a couple of seconds. Mechanically the buttons work as a have performed multiple master resets on the phone which involves using the volume down button.

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Lumia 1020 :: Why Does Volume Keeping Getting Turned Down

Sep 8, 2013

Why does my volume keeping setting itself to like 13 out of 30 all the time and I have not touched it? I turn it back up and next time I notice it is back down.

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Lumia 1020 :: Call Volume Too Low / Faint?

Aug 13, 2013

I find call volume fairly low even at 10/10, On speaker mode its phenomenal, but the earpiece seems a bit faint. I'm guessing this is normal because I heard another person complain about it around here but I wanted to get a larger sample size.

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Lumia 1020 :: Call Volume Getting Lower

Mar 24, 2014

I've noticed recently that my call volume has dropped pretty significantly. I now have to press my 1020 hard against my ear to hear people clearly.

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Lumia 1020 :: Volume / Mute For Windows 8.1

Aug 22, 2014

Probably 60% of the time when I hit the volume down button the option to change the Ringer/Notifications and the Media/Apps volume comes up. I can then, of course, mute the volume on each of those or obviously adjust the volume. However, the other 40% of the time, only the volume for Media/Apps comes up, with no option for the Ringer.

I think this tends to happen when I'm in my car which is communicating with my phone via Bluetooth....could that have a connection to this issue? Also, is there an easier way to mute the phone quickly? Cortana does not seem to perform the mute feature.

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Lumia 1020 :: Volume Getting Lower Over Time

Apr 1, 2014

It seems that the call volume on my Lumia 1020 is getting lower and lower... It was fine when I got it about 6 months ago, but it is getting so bad that it is hard to have conversations on it, unless I'm in a really really quiet place...

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Lumia 1020 :: Separate Volume For Ringtones And Notifications?

Feb 11, 2014

I hate being blasted with notifications when I'm jamming out lol. Will this ever be a feature for windows phone? Its damn annoying to have the music blasting and get a notification that will blow out ur eardrums -_-

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Lumia 1020 :: Alarm Volume Not Loud Enough On Nokia Phone

Aug 14, 2013

I convinced a colleague to buy a Nokia 1020 and she complains that the alarm volume is not loud enough. Would a different alarm app work?

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Lumia 1020 :: Volume Level Stuck - Fine After Restart

Mar 18, 2014

The volume on my 1020 has been getting stuck at whatever level I felt it on. For ex: when playing a song at level 10 then playing a YouTube video the volume will stay stuck at 10. Even after pressing the volume up and down does nothing. The only fix I found was restarting the phone but then it just happens again...

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Lumia 1020 :: No Ringer Volume Slider When Bluetooth Connected

Nov 20, 2014

I've just noticed on my Lumia 1020 that when I have a Bluetooth headset connected to it I don't have the option of adjusting the Ringer volume as the slider disappears. You can see in the screenshot that I only get the one slider for Bluetooth volume.

Is this normal? I found below a topic where someone thought it was normal..if I have the headset connected, but sitting on the desk beside me waiting for a phone call, and I want to adjust the ringer volume. I don't want to have it always in my ear when not on a phone call, and I would've thought the ringer volume for the phone should always be available? Volume/Mute for Windows 8.1

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Lumia 1020 :: Phones Volume Resets To 13 / 30 After A Couple Hours

Aug 5, 2013

I like to set my phones volume on 18/30. But it seems like every couple hours or so, the phone will reset it back to a default setting of 13/30.

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Lumia 1020 :: Speakerphone Volume Level When Dialing A Phone Number

Dec 15, 2013

I have ringer volume on 25. I work on AC's so it can be a little loud.Prob is that when I open up the phone function and start dialing a number, the keypad volume is at, like, the speakerphone volumeAnd ridiculously loud. Is this a glitch or normal? My keyboard button tap sounds are fine as far as volume, but the phone number key tone is just obnoxiously loud.

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Lumia 1020 :: Second Mic Doesn't Work

May 22, 2015

got my new 1020 yesterday and update it all the way to the Denim update. I'm not sure if it caused by that, but now I can't make Voice messages on WhatsApp or facebook massager or voice search..

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Lumia 1020 :: How To Change Glance Picture

Dec 19, 2013

I can't seem to find the settings anymore to change the pic that appears on the glance screen.

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Lumia 1020 :: How To Change Facebook Signature

Jan 4, 2014

In facebook app wen we upload something it show uploaded using windows phone. I want to change that to show uploaded via 1020 nokia lumia. Is there anyway to do it. In my earlier nokia it use to show uploaded via nokia 808 pureview.

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Lumia 1020 :: Why Does Rebooting Change Date And Time

Nov 30, 2014

I am an owner of a Nokia Lumia 1020 running on Cyan software update. Unfortunately, I've been facing many problems with a phone I loved, one of them is that whenever I reboot my phone the date and time are resetted. The phone starts with a different time and different date, and I have to organize them correctly again.

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Lumia 1020 :: Lockscreen Wallpaper Won't Change Since GDR3

Nov 2, 2013

I've noticed since the GDR3 update that i'm no longer able to update my lockscreen wallpaper photo. If I select Twitter, Facebook or Bing as the lock screen it changes over fine, but in Photo it always defaults that the Yellow Car photo no matter what photo I choose.

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Lumia 1020 :: Change Visual Voicemail Password

Jan 30, 2014

I feel like this should be obvious, but how the heck do I change the visual voicemail password after fat fingering it the first time?

Now the phone just sits there constantly saying 'can't connect to visual voicemail' but won't let me fix the password.

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Lumia 1020 :: Doesn't Seem To Focus On Close-up Objects

Apr 8, 2014

My new 1020 doesn't seem to focus on (especially) close-up objects ! Everytimes i tap on the subjects to focus (close-up / macro), the camera unable to lock the focus ! Is it normal for 1020 or manufacturing defect ?

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Lumia 1020 :: PC Doesn't See Nokia Phone With USB Cable?

Aug 8, 2014

My windows 8 laptop does not see my Nokia 1020 phone using usb. It will charge but can't see files. I don't see a setting for usb connectivity function.

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Lumia 1020 :: Macro Setting Doesn't Work

Oct 21, 2013

I dropped my phone from my car and now the macro setting doesn't work. and it doesn't autofocus. :( I have warranty except I did the gdr3 update. lol...

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Lumia 1020 :: Why Doesn't Phone Turn On Anymore

Aug 30, 2013

I decided to reboot my phone because the battery seemed to be running lower than normal, now there's no display at all and I don't know if it has broken. When it's plugged into the computer it is still recognized, but theres no display.

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Nokia Lumia :: Cannot Change Music Volume At All

Jan 7, 2013

I cannot change the music volume at all. If I try to change the volume with the buttons on the side of the phone as directed in the "how to" guide then nothing happens. The ringer volume changes, but the music does not.

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Lumia 1020 :: Update And Internet Screen Won't Change Size

Sep 16, 2014

I updated my phone to the 8.1 and now my photos on the internet are only showing half the size. I do not have the option to auto fit the photos to the screen and the fonts are to the smallest they can go.

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Lumia 1020 :: How To Remove / Change Copyright Metadata On Phone

Feb 7, 2014

How to remove or change the copyright metadata from the phone so I don't have to in lightroom? Right now the default is "Copyright 2012 Nokia Corporation" I want to change or remove it.

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Lumia 1020 :: Streaming Indicator Doesn't Show How Much Of Video Has Been Buffered

Oct 9, 2013

I've recently upgraded from a Lumia 800 to the 1020. One things I've noticed is that when I'm streaming video from YouTube, etc the 1020 doesn't show how much of the video has been buffered. The 800 used to show me with every app, whether is was browser videos or through MetroTube/Supertube. None of these show how much has been buffered on the 1020. Is this a WP8 bug?

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Lumia 1020 :: Caller ID Doesn't Match To Contacts And Just Shows Number

Feb 17, 2014

I loaded all my accounts and all my contacts are there but when someone calls the caller id doesnt match to my contacts and just shows the number, if I go to save that call to a contact, the number is already there..

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Lumia 1020 :: OIS Doesn't Work During Manual Focus In Camera Mode

Apr 11, 2014

In Nokia Camera,

1) In Camera Mode:----

OIS works with Auto Focus
OIS works when we manually set focus to infinity

But OIS doesn't work when Focus is on Manual.

However In Video mode,

OIS works in all 3 cases, i.e. OIS works whether focus is Auto or to infinity or Focus is Manual.

Let us request Nokia to look into this matter and release an update to Nokia Camera app to fix this issue.

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Lumia 1020 :: Change Photo Settings / Camera Lens Shutter Opens Twice

Aug 8, 2014

lumia 1020, I upgraded my Lumia 1020 to cyan.I change the photo setting from 16:9 to 4:3 (in Microsoft camera or Nokia camera), and then close the app.Reopen the camera app, the camera lens shutter opens twice (open and close immediately, and then reopen).

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Lumia 1020 :: How To Change / Delete Imported Facebook Avatar Photo On The Phone

Jan 6, 2016

My Facebook avatar / square on my phone went from the blue Facebook logo to suddenly importing and using the background picture I have on my FB page. I do not want that. I've delete that FB picture and replaced it with just "black" but still the phone is displaying that old background photo. I've pinned and unpinned and it's still there. I've turned the phone off and on. It's still there.

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