BB :: Bold Touch 9900 Screen Goes Dim
Sep 6, 2011
I've had my bb for about 6 months now. A few days ago, i noticed that my screen started flickering whenever i used the trackpad to scroll through icons on the home screen.Later, I realised that it would suddenly go dim, i.e. the screen would still show the icons but so dim that the screen looks completely dark., at random intevals.Whenever I pressed the screen lock button at the top to blank it and then press it again to reactivate it, it would reactivate but again at a very dim setting.
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Oct 27, 2011
Just wondering if there is anyway to disable the touch screen on the new bold 9900?
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Dec 12, 2011
One of our users upgraded to the Blackberry Bold 9900 primarily because of the improved keyboard and weight. He is a longtime BB user most recently upgrading from an earlier Bold 9700 before that the 8800 series as well as earlier models. He does not like the touch screen and it is driving him crazy. I cannot find anything about turning it off. How can you disable the touch screen on it? I have seen posts on other sites requesting this, but have seen no solutions, other than adjusting the sensitivity.
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Nov 1, 2011
I am facing the same issue on my 5 day old 9900. The touch screen just stopped working on the 2nd day & it has come up since then. I have tried the following to correct the issue but, no success:
1. Cold Reboot (Pull battery when device is on)
2. Simple Reboot (Pull battery when device is OFF)
3. Remove battery then, SIM & SD Card, plug in battery then pull it again & put everything back in
None of these worked, my OS version is v7.0.0.261 Bundle 1346 Platform 5.0.0.464 Should I update my phone software? Each time I try to check for an upgrade it says you have the latest one.
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Feb 22, 2012
I have a Bold 9900. Suddenly, the touch functionality has gone from last evening.
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Nov 30, 2011
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
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May 10, 2010
I have tried every thing to make this darn screen work. I have pulled the battery and that works for maybe two days. I have tried back up the phone and that works for maybe two days then nothing. Is there a more permanent fix available? This is a relatively new phone (bought in april last year)
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Aug 28, 2012
My 9900 had a blinking light and would not start. my provider gave me the solution to force download the software, my phone works now but the touch screen does not, also I had backed up the phone and upon restore I did not get my apps restored. I had to download App World and when signing in it did not lead me to my previous apps or even the ones that were given free by RIM.
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Feb 11, 2012
Its easily calling numers if any thing hits my screen. One tap and its calling random people. How do i turn off the touch screen? anyone know, T-mobile is clueless
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Sep 28, 2012
How do you turn off the touch screen. It is so sensitive that it is constantly jumping me from place to place. .
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Mar 9, 2012
My touch screen is not working correctly. In the middle of a message it keeps jumping to the top of the screen and randomly jumping around and pressing buttons it shouldn't. I have tried restarting the phone a few times and still it persists. I have changed the sensitivity of the touch screen and yet it also continues.
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Oct 26, 2012
I recently upgrade phone, from 9780 to 9790.Behalf the battery duration that's really poor, I've big problem with touchscreen!In my search in this forum and others related with BB, I couldn't find anything that helps me with the annoying touchscreen.I simply want to disable my touchscreen! I don't want that functionality on my phone. And RIM doesn't have any other equipment similar to that without touchscreen.I know that exist some applications that permit to lock the screen during a call, but what I really want it's to disable the touchscreen.Is there an official or officious way to do that?
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Sep 20, 2012
when charging my 9790 touch screen, the screen randomly changes and makes its own selections if I touch a key. Any1 have this problem?
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Aug 28, 2012
Can you switch off the touch screen on the 9790?
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Sep 24, 2012
Dissappointed to find I can't disable the touch screen. I've had a Bold 9900 for just over a week now and it's starting to drive me crazy. On a call it went to loud speaker or hold phone function for whatever reason or call to somebody else at the same time or various other irritations. The worst thing is that I work in technical support and many people call me every day on Blackberry. So during the last week I deal with lots of unsatisfied and confused customers.Is there any possibility to turn off the touch screen in a call mode? Are there any other possibilities how to fix this problem?
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Jan 16, 2012
I have had the #9790 for about a month and the touchscreen is no longer functioning properly. This is not from any physical damage. I have done a battery pull and a full reload of the software with no improvement.
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May 1, 2012
Is it possible to turn off the touch screen on a blackberry 9790? Love the phone, Screen no good for fat fingers!
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Jun 13, 2012
Hi I have had the Bold for about 3 months and about 1 month ago the touchscreen stopped working, i looked online and saw the battery reset option (taking out the battery) it worked at first but then it happened again and again ect. So i then saw the alt+aA+del option this worked too temporarily so now i will take out the battery it will work for about five minutes and then you will not be able to use the touchscreen (everything else is fine)?
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Mar 22, 2012
ive only had this phone just over a month and its started just locking itself, i keep pressing unlock, sometimes i have to press it several times before it responds. it has spurts of constantly locking itself after i unlock it again, and then hours where it will be okay, and then suddenly start again!
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Feb 8, 2012
my blackberry bold 9900 randomly freeze and i have to reboot its before it works again and when i lock the phone it wont unlock and the screen stays black, then i have to reboot it to before it works again.sometimes when i have a message the LED blinks but the phone wont unlock .. so that means the phone is not off when i lock it and the screen stays black it is still on but it wont unlock with any key and the screen wont even come on.
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Feb 26, 2012
Brand new Bold 9900.... When I make a call, my screen goes black....I have tried hitting every button on the phone but I cannot get the screen to come back on until I hang up....I can't use speakerphone or do anything during a call.... oddly though, about 10% of the time this doesn't happen and the screen is usable and I can use speakerphone and do anything on my phone during a call....
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Oct 15, 2012
I screen locked my new 9900. Now the screen does not come back on at all? Is this a problem on the 9900?
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Jun 17, 2012
So I bought a blackberry 9900 on kijiji from someone. It was working fine, until one day the screen started flickering, and then just went all black... now it still turns on, everything turns on, and yet the screen does not... it remains black for the longest time till whenever it decides to show up itself. Please help me fix this? I was told it may be a software problem, but I don't think so as I have updated it to the latest OS version and its still giving me trouble.
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May 13, 2012
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
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Jun 21, 2011
My Bold 9780 screen keeps cracking with the slightest touch? How can I contact Blackberry as its under warranty?
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May 1, 2012
Its been just 2 months since the purchase and the touch screen has started acting up. It stops responding to touch and the phone has to be shut, battery taken out, phone restarted and then the touch screen starts responding. This happens atleast once a day and I'm getting fed up of this.
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Nov 17, 2011
I have BB 9900 bold. My operator is Turkcell from Turkey. My BB device is unlock by unknown reason. I using same operator and I know my devices supported my sim. I try to wipe , update version and reset factory but still my unlock screen doesn't t come for code entry.
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May 1, 2012
my bb9900 is not very old (DOP- 26/11/2011) and i handle it very carefully. but few days back its screen went black, suddenly, for few mins and then again it became normal. since then it happens daily and atleast for a few times everyday.
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Sep 20, 2012
My battery was going on my phone so I went and got the charger and on my return my phone had died. I plugged this in and gave it the 5 mins to charge up a bit. However when this had loaded and turned on - my screen was locked. I clicked the side button to unlock this which asked me to type my password in! It wont allow me to typeit in .... its like my phone doesnt pick up the buttons I am pressing. After turning this on and off several times whilst also taking the sim card out etc etc it still wont allow me to do get in my phone.
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Jul 5, 2012
whilst i am using the phone, suddenly the screen goes black, but i cant still see the screen is on. i can carry on using the phone by making a call, so i assume the phone still works normally. i have to wait a long time for my phone to be back to normal. i leave it for about 15 minutes, and it starts working but this happens again. this also happens when i make a call and the screen goes dark,and also when i lock it?BB BOLD 990, OS 7.1?
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Jul 18, 2012
my blackberry bold 9900 goes to a black screen all the time and i updated it to 7.1 it doesnt do it as much but still does! what should i do!!
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