BB Bold :: 9900 - Unable To Unlock Screen?
Sep 20, 2012
My battery was going on my phone so I went and got the charger and on my return my phone had died. I plugged this in and gave it the 5 mins to charge up a bit. However when this had loaded and turned on - my screen was locked. I clicked the side button to unlock this which asked me to type my password in! It wont allow me to typeit in .... its like my phone doesnt pick up the buttons I am pressing. After turning this on and off several times whilst also taking the sim card out etc etc it still wont allow me to do get in my phone.
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Nov 9, 2012
unable to unlock to use USB when connected to PC. Need to know default password.
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Nov 17, 2011
I have BB 9900 bold. My operator is Turkcell from Turkey. My BB device is unlock by unknown reason. I using same operator and I know my devices supported my sim. I try to wipe , update version and reset factory but still my unlock screen doesn't t come for code entry.
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Aug 1, 2012
My bb don't recognize anymore the save screen password and instead to write this (*) it show letters and now i can't use it anymore because I did already 9 attempts and on the 10th it will erase all the info inside the mobile. I really don't know what to do!
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Aug 15, 2012
a few days ago i had to type '''blackberry'' (instead of the usual 4 digits pin code) then a password to unlock my old 9900.Problem is : i got this mobile for so long i cant find the psword. I would like to know if and how i can 'get rid of it'? The phone is not very important itself but i would like to recover all the pics and calendar and notes that are in it
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Aug 7, 2012
I bought a BB Bold 9900, supposedly unlocked, yet when I put in different SIM it connects to the network for a second and then it disconnects, yet it works fine on Rogers. Took it to the mall and was told it's corporate phone, it is unlocked but still works only on rogers.What can I do to unlock it now? I unlocked a few 9900 and I just buy code online, put in different SIM and it asks me for unlock code.
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Apr 19, 2012
Well I have had my blackberry bold 9900 since christmas last year, it has had a few problems which fixed them selves but now, for no reason atol can not log into my blackberry I'd
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Jul 18, 2012
While I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
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Feb 14, 2012
Iam using blackberry bold 9900 . Iam not able to login with blackberry id login its giving a message " unable to login to your blackberry ID account " . But i can login to my account through website but can not login through the phone.
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Apr 23, 2012
I received a Bold 9900 handset via RIM EPP program. It came with installed software version 7.0 Bundle 2395(v. 7.0.0.579, Platform 5.0.0.735). I am having trouble with using Appworld and among other things sudden resets to handset. Have tried couple of time to upgrade the handset to 7.1 software using both desktop manager as well as OTA mode, it always tells me you have latest build installed. if there is a way to update this handset as it is not working very well for me at present.
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Oct 30, 2011
The BlackBerry Bold 9900 is BlackBerry's best smartphone but it has no Skype. There is Skype for Verizon phones but it doesn't work on the bold 9900.Will Skype come out for 9900? Is There another way to download Skype?
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Dec 19, 2011
Every time i try to verify my BlackBerry ID on my Blackberry smartphone Bold 9900, i get a notice "Unable to log in to your BlackBerry ID account". I have reset my password, but the note still persists
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Mar 25, 2012
My Bold 9900 shows Blackerry Internet Service BIS as Not Connected. See pictureAny idea what can be done to fix it?Location is Saudi Arabia, carrier is STC.
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Jan 27, 2010
It lights up the key pad and the alarm clock will go off but nothing at all will come up on the screen not a flicker how do I get this fixed or how much will it cost to fix?
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Sep 11, 2011
My boyfriend has had his Flipside for almost a year now. He has an ongoing issue getting the screen to unlock for incoming calls. Sometimes it works, sometimes it doesn't. He does not have any apps installed and, since the problem is intermittant, it's hard to figure out why the unlock slide doesn't work. I'd like for him to be able to unlock it with a different method, maybe by using the slide out keyboard. Any fixes/tips for this? It doesn't seem to be related to having water or grease on the screen
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Jul 16, 2012
My Bold seems to have got stuck, and despite using the correct password it is not moving from the 'enter password 'stage?
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Jan 9, 2012
I have a BMW with a USB connection in the middle armrest. I used to connect my Torch 9800 and then it used to prompt for [mass storage / media sync / charge only]. After choosing "media sync" it worked perfectly fine: I could leave the BB inside the armrest and control everything on my car stereo.
One week ago I started using the Bold 9900 and it doesn't work like that anymore. I am still being prompted to choose one of those 3 options and then enter my password. But after I do so, the "media sync" option doesn't give any result. The car stereo says that there is "no USB device connected" whereas in fact it is.Only option remaining is to choose "mass storage". But that gives me a crappy interface on the car stereo's display. I have to dig deep into the BB or media card's folder structure. With the 9800 and "media sync" I could always just search by artist, title or playlist (like I configured in iTunes).why this is not working on the new BB 9900 and it is on the 1-year old 9800?BTW I tried both saving my music on the memory card and on the device itself.
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Feb 22, 2012
Occassionally when I plug my charger into my phone, I get an error message and the phone doesn't start to charge. I have to do a battery pull and wait for the phone to start up again before I can plug in the charger and have it properly charge.
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Dec 29, 2011
I am trying to back up all my data before doing a security swipe (impossible to connect to BBID and this seems to be the only solution...) but Blackberry Protect isn't working online (it says my phone is busy and the back up cannot be completed).I've tried to back up via my software but none of my contacts, pics, calendars or tasks appear when I click on the logo. I cannot even update the phone's software as nothing seems to work... I cannot use my phone properly and there is no way to call IRM (O2 said they could not help, great...).
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Oct 17, 2011
BB says we can download apps for the interruption but.... with the bold 9900 for example the Shazam app does not even exist...Linked in.... does not exist either. When will bb ENABLE these apps. You can easily say hey we are going to offer free apps.. that are not downloadable!
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Dec 12, 2011
I bought an unlocked Bold 9900 and when I swithced it on it showed the optus network as the default. Put in a telstra sim card and changed provider to them. However after 5-10 minutes it defaults back to Optus. Been to Telstra they say its locked to Optus, spoke to Optus they say the IMEI number is not locked to them
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Sep 9, 2011
I have a weired problem on my new 9900 (Vodafone, 7.0.0.296): Once I downloaded any app from the AppWorld I can not move it to any other place on the homescreen (not even to another folder). Every App which already was on the device when I got it is movable.
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Oct 18, 2012
there is a 3G internet connection on my SIM card. I used to access the internet on another apparatus. After starting to use the blackberry, I cannot access internet on my blackberry. I have configured the correct access point of my ISP, but still I get a reply of "Browsing over the mobile internet is not included as part of your current service plan. To browse the web, you must use Wi-Fi or contact your service provider to change your service plan".When I remove the SIM card fro the black berry and use it in another device, I can access internet.
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Oct 12, 2012
I am trying to download Viber on my BB 9900 bold but i m unable to get this. Everytime i get the message that my device is not compatible for viber. I am using OS7.
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Jul 23, 2012
I have my BB Bold 9900 since 6 months and for the first time since yesterday I can not enter my pincode. It seems to be locked. Any idea to unlock?J'ai ce blackberry depuis 6 mois et pour le premiere fois depuis hier le clavier est inactif.
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Mar 16, 2012
I have had my BB for around 2 weeks ago and up to now have had no problems. Now all of a sudden today it keeps asking me to validate my email. I have done this several times and get the message that validation has been successful. A couple of minutes later it asks me to do it again!I have deleted my email account and re-added it aswell as do the battery pull but still no success. I rely heavily on my phone to get emails through but it won't work.Can anyone advise me what to do or what the problem might be? I have a gmail account but there isn't any problems with that.
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Aug 1, 2011
T-mobile provided me the unlock code to use which did not work; I have 0 tries left.Is there anyway. how I should go about fixing my hard-lock blackberry.
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May 24, 2012
I have exceeded the number of attempts to verify my password for blackberry protect .... n now I'm unable to login to my app world n blackberry protect ... also I am unable to edit my blackberry ID due to the login problem .... I have tried rebooting it yet no changes .... currently my wifi is on .... each time I try to edit my Blackberry ID (under the option>device>blackberry ID) , it says i have exceeded the number of attempts to verify my password , try again in 15 minutes, when the security lock out time ends .... even after 15 minutes it still says im unable u to unlock it ... n the same message appears ... and also under the blackberry protect it shows:Blackberry ID :
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Dec 7, 2012
I recently upgraded my BB to 6.0 bundle 2949 and since then I haven't been able to: 1. Unlock my keypad. I can lock the keypad using the A button or the button on the top left of the phone, but the only way I can unlock the keypad is by restarting the phone. 2. Install application. I use the Blackberry Desktop Software to see what applications I have and the upgrade seems to have uninstalled most applications. But now it won't let me re-install them, which also means that I can't get any applications from App world.
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Nov 4, 2012
We both have the same unit and service provider. What happened is that I received an email with multiple attachments. The attachments can be seen from MS Outlook 2010 but on my blackberry, the email opens up without any attachments being shown. I had to press the Blackberry button to show more options and select "Get Plain Text" and it will re-render the email and now show the attachments that came with the email. If I had not seen the email on Outlook prior to viewing it on my Blackberry, I would have thought that the email came with no attachment at all.On the otherhand, my colleague experienced the same problem with viewing an email with multiple attachments and he had to select "Get HTML" instead.Any thoughts as to why multiple attachments don't show up and we have to select "Get HTML" or "Get Plain Text" to make it appear?
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Oct 18, 2011
I recently got a Jabra Clipper BT headset +A2DP stereo headphone.Unfortunately, I am not able to pair the Jabra Clipper with my BB 9900 phone I've tried pairing with Nokia 5230 and it works perfectly ok and able to listen to music on it.So I'm sure that the headset is functionally working ok.I've tried several options to pair the BT headset with my BB 9900. The BB 9900 just does not discover the Jabra Clipper at All?
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