BB Bold :: 9900: Unable To View Multiple Attachments?
Nov 4, 2012
We both have the same unit and service provider. What happened is that I received an email with multiple attachments. The attachments can be seen from MS Outlook 2010 but on my blackberry, the email opens up without any attachments being shown. I had to press the Blackberry button to show more options and select "Get Plain Text" and it will re-render the email and now show the attachments that came with the email. If I had not seen the email on Outlook prior to viewing it on my Blackberry, I would have thought that the email came with no attachment at all.On the otherhand, my colleague experienced the same problem with viewing an email with multiple attachments and he had to select "Get HTML" instead.Any thoughts as to why multiple attachments don't show up and we have to select "Get HTML" or "Get Plain Text" to make it appear?
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Jun 23, 2011
I have a Blackberry 8230 flip on the Verizon network. I have never been able to view pictures that are sent as attachments in text messages.
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Apr 2, 2011
Last week, I found out that all the contacts, bookmarks, email & text messages on my blackberry had been deleted. Since then, I have not been able to send emails. Just now, I was able to send a service book to my phone from the blackberry website. I got emails from 'Activation server' and I confirm that I can now send and receive mails. The challenge now is that I cannot view attachments in my email. Each time I try, the following error comes up: 'MORE REQUEST CANNOT BE COMPLETED. SERVICE BOOK INFORMATION NOT FOUND'
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Aug 19, 2011
I am unable to view e-mail attachments at my hotmail account. As i open them, i get the 'Fetching attachment' notification followed by 'This attachment cannot be displayed'. I never had any such issues with LG Optimus V. Also that when i forward the attachment to my gmail account, i have no issues opening it.
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Oct 28, 2011
My Bold 9900 wont open attachments of any kind. I've tried numerous things, and eventually wiped the device, registered it again, and it still happens. I've tried sending test emails to myself to check the problem, but it still exists.
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Jan 11, 2012
I can't open any email attachments on my 9900. I have followed the online advice but it just keeps saying "more request cannot be completed? Service book info not found". I have sent the service books but still no good.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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May 20, 2012
when I type "o" -- i get "ok"
when I type "r" I get "rf"
when i type "k" I get "ok"
when i type "n" I get "nj"
when I type a -- it opens the contacts
I have deinstalled all apps -- reloaded OS 7.1 tried just about everything problem started at noon today and happened on and off for a while but now is all the time.part of the problem now is i cant unlock the bb due to the password letter combination -- have to access it through desktop manager.
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Feb 19, 2012
i cant view my pictures on my blackberry 9900 it will let me take pictures but when i want to open the gallery i wont open it show a massage " to capture pictures or synv visit www.blackberry.com/mediasync i dont get it the only way i cant view my pictures is when i conected to my blackberry desktop, i dont havaa media car (sd card ) in it ,
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Nov 3, 2011
Calender View - I cant seem to change the weekly calender view so I can view the whole day (ie 8:30am - 6:00pm). All I can see is 4-5 hours. D how to change this. how to change the PIN Code?
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Nov 4, 2011
In Bold 9000 I could see the whole week in the calendar Week View. while Bold 9900 shows only a fraction of the week. In addition, there is a large empty pane in the top of the screen, which further reduces the amont of visible information. Also, even though I selected Sunday as the beginning of the week, this view does not respect this selection and shows the start of the week on various days.Is there a way to see the whole week in the Week View?
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Feb 10, 2012
Cannot understand why my 9790 will not forward email attachments after I have viewed same on my device? Attachment is a pdf which I opened in Basic Viewer not Docs.
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Sep 7, 2011
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
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Aug 30, 2011
I have a new 9900, having been on a 9000 previously. The weekly calendar view in the 9000 showed the full day but in the 9900 it only shows 5 hours, so I need to scroll up and down to see spare slots in each day. I know there is an agenda view as well, but if I prefer the weekly view does anyone know if it is possible to show more hours? Changing font size for just the calendar view, maybe? Or another setting I haven't noticed?
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Oct 19, 2010
I just got the BB torch.. and when I try to open a PDF attachment in an email.. I get the following message: "This attachment type cannot be viewed on your device".
From what I've read around on the internet, PDF files in attachments can be viewed through the BlackBerry operating system attachment viewer.
Any ideas on why I can't view them on my phone?
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Mar 2, 2012
I want to send picures to a friend, but to do so I have to send one at a time. How can I send multiple pictures at once?
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Jan 16, 2012
Where do I view my email attachments after I save them?
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Nov 4, 2015
Galaxy 5S - have had for several months, no problems. In last week, I am finding that I cannot view attachments to emails I receive. I am using Email app that came with phone, running two accounts - one personal Hotmail account and one business account that is Outlook based and IMAP on phone. PC access to both accounts is fine - can view all attachments. Hotmail on phone - with PDF attachment, selecting "preview" gets me "Cannot display PDF (XXXX is of invalid format). Selecting "download" gets me the file downloaded, but again, I cannot open. I open attachments with Polaris and have had no problems for months. I can even open older downloaded PDFs with Polaris still. Problem is only for PDFs I've received in last week. Hotmail on phone - with Word attachment, I can get it to "open," but then document is blank.
Once again, I shouldn't need to download Adobe or some other PDF reader. Everything was absolutely FINE until 3 or 4 days ago. The issues seemed to coincide with a change to appearance and operation of Outlook on my PC, but don't know if there is correlation.
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Jun 16, 2015
I emailed myself some p12 certificate and key files and was having a problem installing some of them. I hooked up adb and saw the certificate installer getting an exception because of early end of file. After a bunch of debugging and testing I discovered that the email app seems to truncate binary attachments to a multiple of 3 bytes. So a 1 byte file becomes 0, a 4 byte file becomes 3 bytes, etc...
I'm on Verizon and running 5.0.2.
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Oct 30, 2015
I was having some email issues where contacts were duplicating, etc. The suggested resolution was to remove the account and re-add it. However now I can't download any attachments or pictures from email messages I receive.
When I try to download and view a document (word doc) that was sent to me, I click on download and get a blank screen with a black box having edit mode in the middle of it.
When I try to download a jpg file I click on preview and use the gallery application. All I get is a black screen with a greyed out picture icon in the middle with an exclamation mark.
I was able to download and view attachments and emails prior to re-creating the email account.
I am using a Hotmail account and my account is set up under Microsoft Active Sync.
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Nov 8, 2011
How can I view tif files on my motorola atrix 2, as email attachments? I buy the latest and greatest Motorola phone and it won't even view tif files.
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Aug 7, 2011
got the 3.2 update for my 3g Xoom. And now when using my exchange account I can no longer view attachments from email. I have to save the file to the device and view with the aid of a file reader. It worked flawlessly before but now seem broken.
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Jul 18, 2010
I am facing this particular issue with my 9700 for the last two days or so.
I have following three mail accounts configured with my device;
1) Enterprise/ Office Mail ID (Folder Named as Desktop)
2) Yahoo Mail ID (Folder Named as Yahoo)
3) GMail ID (Folder Named as GMail)
Now in the Messages, Yahoo & SMS Folders; I am only able to view the mails from office mail id. The Messages folder which ideally comprise of messages from all the folders shows only the messages of the Desktop. Similarly for the Yahoo Folder. I am even not able to view my SMS in the SMS & MMS Folder.
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Jun 27, 2011
It has been working fine. Till now my blackberry fail to display anything when i click on the email or sms/mms icon.
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Jan 4, 2012
I am not able to use ALT F to view flagged messages, I am using a BB 9650 on BB os 6.I had the same problem with my previous phone BB 8900 on OS 5
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Mar 3, 2011
We have a BES server syncing with Exchange 2003. Can my blackberry view multiple calendars? Like my calendar and my bosses calendar?
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Mar 17, 2012
Lately I am unable to access or view any data on my media folders (picutres, music, videos) yet the weird thing is if my device is connected via the BB device Manager App the media details are there.
I've already tried upgrading to a new software for the Bold 9790. Dont know what else to do, is this an issue with the handset itself and needs to be fixed / replaced?
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Apr 19, 2012
Well I have had my blackberry bold 9900 since christmas last year, it has had a few problems which fixed them selves but now, for no reason atol can not log into my blackberry I'd
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Jul 18, 2012
While I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
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Feb 14, 2012
Iam using blackberry bold 9900 . Iam not able to login with blackberry id login its giving a message " unable to login to your blackberry ID account " . But i can login to my account through website but can not login through the phone.
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Apr 23, 2012
I received a Bold 9900 handset via RIM EPP program. It came with installed software version 7.0 Bundle 2395(v. 7.0.0.579, Platform 5.0.0.735). I am having trouble with using Appworld and among other things sudden resets to handset. Have tried couple of time to upgrade the handset to 7.1 software using both desktop manager as well as OTA mode, it always tells me you have latest build installed. if there is a way to update this handset as it is not working very well for me at present.
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