I just got the BB torch.. and when I try to open a PDF attachment in an email.. I get the following message: "This attachment type cannot be viewed on your device".
From what I've read around on the internet, PDF files in attachments can be viewed through the BlackBerry operating system attachment viewer.
Any ideas on why I can't view them on my phone?
Where do I view my email attachments after I save them?
View 8 Replies View RelatedGalaxy 5S - have had for several months, no problems. In last week, I am finding that I cannot view attachments to emails I receive. I am using Email app that came with phone, running two accounts - one personal Hotmail account and one business account that is Outlook based and IMAP on phone. PC access to both accounts is fine - can view all attachments. Hotmail on phone - with PDF attachment, selecting "preview" gets me "Cannot display PDF (XXXX is of invalid format). Selecting "download" gets me the file downloaded, but again, I cannot open. I open attachments with Polaris and have had no problems for months. I can even open older downloaded PDFs with Polaris still. Problem is only for PDFs I've received in last week. Hotmail on phone - with Word attachment, I can get it to "open," but then document is blank.
Once again, I shouldn't need to download Adobe or some other PDF reader. Everything was absolutely FINE until 3 or 4 days ago. The issues seemed to coincide with a change to appearance and operation of Outlook on my PC, but don't know if there is correlation.
I have a Blackberry 8230 flip on the Verizon network. I have never been able to view pictures that are sent as attachments in text messages.
View 1 Replies View RelatedI was having some email issues where contacts were duplicating, etc. The suggested resolution was to remove the account and re-add it. However now I can't download any attachments or pictures from email messages I receive.
When I try to download and view a document (word doc) that was sent to me, I click on download and get a blank screen with a black box having edit mode in the middle of it.
When I try to download a jpg file I click on preview and use the gallery application. All I get is a black screen with a greyed out picture icon in the middle with an exclamation mark.
I was able to download and view attachments and emails prior to re-creating the email account.
I am using a Hotmail account and my account is set up under Microsoft Active Sync.
We both have the same unit and service provider. What happened is that I received an email with multiple attachments. The attachments can be seen from MS Outlook 2010 but on my blackberry, the email opens up without any attachments being shown. I had to press the Blackberry button to show more options and select "Get Plain Text" and it will re-render the email and now show the attachments that came with the email. If I had not seen the email on Outlook prior to viewing it on my Blackberry, I would have thought that the email came with no attachment at all.On the otherhand, my colleague experienced the same problem with viewing an email with multiple attachments and he had to select "Get HTML" instead.Any thoughts as to why multiple attachments don't show up and we have to select "Get HTML" or "Get Plain Text" to make it appear?
View 3 Replies View RelatedLast week, I found out that all the contacts, bookmarks, email & text messages on my blackberry had been deleted. Since then, I have not been able to send emails. Just now, I was able to send a service book to my phone from the blackberry website. I got emails from 'Activation server' and I confirm that I can now send and receive mails. The challenge now is that I cannot view attachments in my email. Each time I try, the following error comes up: 'MORE REQUEST CANNOT BE COMPLETED. SERVICE BOOK INFORMATION NOT FOUND'
View 4 Replies View RelatedHow can I view tif files on my motorola atrix 2, as email attachments? I buy the latest and greatest Motorola phone and it won't even view tif files.
View 2 Replies View RelatedI am unable to view e-mail attachments at my hotmail account. As i open them, i get the 'Fetching attachment' notification followed by 'This attachment cannot be displayed'. I never had any such issues with LG Optimus V. Also that when i forward the attachment to my gmail account, i have no issues opening it.
View 14 Replies View Relatedgot the 3.2 update for my 3g Xoom. And now when using my exchange account I can no longer view attachments from email. I have to save the file to the device and view with the aid of a file reader. It worked flawlessly before but now seem broken.
View 5 Replies View RelatedAs you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
I used to get pictures when I get a tex. For some reason my DD sent me 8 times the same picture and I can't get the picture now with her tex's. And my hubby also sent a picture with a tex and no picture. All I did was add a new wifi conection... Did I hit a button and turn something off.
View 2 Replies View RelatedI have 3 users all with blackberry torches 2 of those users are on Telus Network and connected to BES Express the thrid user is on Rogers Network and not connected to BES Express The Rogers user is able to download any attachment, the Telus users are not. Each user got the same email with the same attachment, a csv file. I know blackberries can't read csv files, but the user can downlad the attachment to the BB and change the extensipon to .txt, then they will be able to open the file. Like I said the Rogers user can do this, but the Telus ones can't. The BES express policy is the default one, which as far as I can tell, is blank.
View 1 Replies View RelatedI use Torch 9860 with Vodafone UK. It is not a corporate account, and I have my own personal gmail setup in the phone.
I was able to forward attachments in email that I received, but all of a sudden today, the email has started to act funny. I was forwarding an email with attachment to my work account, the attachment gone missing when I was sending the email. The content of the email was fine, but just the attachment could not be attached to the email forwarded. it said "No message service configured". This is really strange, as I can still send email out only without attachment.
I wiped my phone to try and restored the data from the blackberry protect.
When i get an appointment with a pdf attached, the attachment is not visible on the phone, neither in my email nor in the calendar event. If I log into my email account, the attachment is there at the end of the email.
View 1 Replies View RelatedI have never had a problem opening email attachments on my torch until yesterday. I have rebooted and made sure all my device software is up to date and still no joy.
View 1 Replies View RelatedWe purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
How do i set the column view on the Torch.. i could do it in browser options on the 9700,but because i am just using the Torch for the 1st time i dont know where to find this.
View 6 Replies View RelatedI have a PC based DVR wich I view remotely via IE on my PC.
I am however unable to view it from my BB 9800.why I cannot view from my BB. Does my browser not support the type of application?
The last time I view my Groups in Facebook it has been almost a week. Every time I click on a group notification, I receive the message, page requested is not found.
View 9 Replies View RelatedHow to view pdf file from online without downloading pdf file on device and dont installing any pdf reader software. Is there any reader plugin in apllication available for view the pdf ?
View 1 Replies View RelatedI cannot view my files on this app on my Blackberry 9860.It recognizes my Devices but tells me there are no files or folders.
View 2 Replies View RelatedI can't get my phone to a landscape view, Or the torch 9810 does not landscape.
View 3 Replies View RelatedHow can I view a contact without the phone autodialing the number? When I end the call the contact closes..I need to read the number.
View 6 Replies View RelatedI'm having a problem seeing certain types of text on webpages. For instance, when I go to [URL] or [URL] I can see certain words, but there are blank spots on the page where the rest of the text should be.
View 1 Replies View Relatedthere is an option to "disable" the landscape view. I don't like the screen turning just because I turn the phone. Prefer it to stay vertical..
View 2 Replies View RelatedMy phone freezes and then i cant view my icons
View 1 Replies View RelatedFor the last two weeks I've not been able to view photos,even photos recently taken, on my Blackberry Torch. Worked fine before.Also, after taking a phtoto, the 'camera' does not automatically go on to set up to take another. Photo just taken stays on screen until I exit out of it. I CAN send the photos by e-mail even when they do not show on the screen.. Screen working fine otherwise.
View 4 Replies View RelatedI was recently given a BB torch for work and am able to get my inbox email fine but I have several subfolders that I have created to organize my incoming emails. I can see the folders on my BB but can see any emails that are in there, I've checked some of the email settings and the reconsile settings but there is no were that I have found on the BB for me to chose the folders I want to reconsile. Is there some place I havent' checked? or do I have to use the Desktop manager to reconsile my subfolder emails?
View 1 Replies View RelatedI have backed up my Torch using the BlackBerry Protect application, then I restored it at a later date. I can view my contacts but not my SMS, MMS or emails? I just get a little green icon on them with the date but I can not see any information.
View 1 Replies View RelatedReceived a "Private Message". How do I get to view the private message.
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