My Bold 9900 wont open attachments of any kind. I've tried numerous things, and eventually wiped the device, registered it again, and it still happens. I've tried sending test emails to myself to check the problem, but it still exists.
View 1 RepliesI have recently upgraded to OS 6 on my Bold 9700. I'm on BIS. I have 4 email addresses on my BB - 1 gmail, 1 googlemail, and 2 POP from the same domain. I can open attachments (have docs to go and attachment service) on all but one of the pop addresses (''this attachment type cannot be viewed on your device'). have resent service books, registered HRT (?) and double checked I have both docs to go and attachment service. I know it can do it because it does it for the other three..am I missing a simple setting somewhere. Oh, and I've tried quite a few battery re-boots.....
View 1 Replies View RelatedI can't open any email attachments on my 9900. I have followed the online advice but it just keeps saying "more request cannot be completed? Service book info not found". I have sent the service books but still no good.
View 9 Replies View RelatedWe both have the same unit and service provider. What happened is that I received an email with multiple attachments. The attachments can be seen from MS Outlook 2010 but on my blackberry, the email opens up without any attachments being shown. I had to press the Blackberry button to show more options and select "Get Plain Text" and it will re-render the email and now show the attachments that came with the email. If I had not seen the email on Outlook prior to viewing it on my Blackberry, I would have thought that the email came with no attachment at all.On the otherhand, my colleague experienced the same problem with viewing an email with multiple attachments and he had to select "Get HTML" instead.Any thoughts as to why multiple attachments don't show up and we have to select "Get HTML" or "Get Plain Text" to make it appear?
View 3 Replies View RelatedMy Fiancee has a Blackberry Bold 9900. She needs to be able to access her archived Whatsapp Messenger Chats. However, these chats have a .cod.rem extension. We have tried everything to open these files with no success. I know she has BB DTM 5. How can she open, convert or decrypt these documents so that she can read them, as well as, email them. I have sent an email to Whatsapp Messenger support as well; but have yet to get a reply. It is very important that we get access to these chats.
View 1 Replies View RelatedIssue I am having, with any BBM, text or email I cannot type any number, symbol, or Cap Letter. Also I am finding that my tracker ball is intermediary working with some apps and not working at all with others.
View 2 Replies View RelatedI have been able to read email attachments before (.pdf, word, .xls) but for some reason,I can no longer receive them. There is an attachment which cannot be opened which is a winmail. dat file.To my knowledge, I have not done anything to stop the attachments opening!I upgraded to Version 5 of the software in the hope that this would resolve the problem, but it did not. I can however open .jpg files.I synchronise with Outlook which is still working normally and I can see the attachments OK in Outlook.
View 2 Replies View RelatedBusiness emails that usually show text in the message, don't show up on the Droid's email program. Instead, they show up with a blank message body and an htm doc attachment that can only be opened by downloading it and going into the messaging folder to open. If you try to open through the email they just pull up the Google browser which does not read the file. Is there an alternative email program or web browser that will allow either the message to appear in the email body (like it does on iPhones I have tried) or a browser that can read an htm file?
View 2 Replies View RelatedDoes anyone know how to view movies sent via email? I get short videos sent from an IPhone and there appears to be no option to open it. They are MOV attachments.
View 7 Replies View RelatedPDF and DOC attachments are no longer opening on my xoom (wi-fi only). It used to ask what program I wanted to use to open the attachment. Now the screen goes slightly gray and the attachment does not open in any program.
View 7 Replies View RelatedMy Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
View 1 Replies View RelatedI'm having trouble opening .jpg messages I receive by email, I get a message saying, This attachment type cannot be viewed on your device, I restarted the BB but it's still not working, I have OS 6.
View 2 Replies View Relatedhave a 9700 bold and when i attach a picture to an email it comes up on the reciever end asa message of letters and numbers no picture.
View 1 Replies View RelatedOne of my friends had a baby last night and sent me an email with 3 photos attached. Blackberry truncated due to size, so I went to mobile website and it won't let me view the photos.I'm a bb newbie,I also tried downloading and that didn't work either.
View 6 Replies View RelatedMake & Model - Bold 9700
Carrier - AT&T
BES 4.0 Server
Symptoms:
Open Attachment, retrieving attachment starts, I have noticed with a 30k pdf attachment will download and show, not legible though. Very slow.
With a 600k attachment retrieving freezes, have to keep clicking more until download is 100%. Attachment still not displaying correctly, shows just white screen.
Cannot understand why my 9790 will not forward email attachments after I have viewed same on my device? Attachment is a pdf which I opened in Basic Viewer not Docs.
View 8 Replies View RelatedWhy has my Blackberry stopped receiving PDF attachments over the last week?
View 1 Replies View RelatedI am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
View 1 Replies View RelatedMy Bold 9930 can't open VCF cards sent as email attachments. When I try to open or download the card I get a message saying "Ths attachment type cannot be viewed on your device."
View 1 Replies View RelatedI have a few things I have to download for work (email attachments, videos, etc.) And in OS5 it wasn't a problem at all. In OS6 I'm getting "download failed" almost every time. Its the only issue I've run across since upgrading.
View 4 Replies View RelatedMy cell used to select other language (Japanese) to type an email, search and so on. But I cannot do that after updating new software 2 weeks ago. I connected my cell to desktop software and Japanese language is downloaded. However, I cannot select Japanese at Input language option.
View 1 Replies View RelatedIs there a way to setup a blackberry so that the e-mail in NOT truncated no matter how long the e-mail may be? or at the very least increase the amount of data shown before it gets truncated?
and the 2nd part to the question is, is there a way to download larger attachments in e-mails?
the phone stays on when charging but when taken off it goes blank battery pulled out and put back in, it loads and sometimes it says intialisation failed also its not allowing me to type in my password?
View 1 Replies View RelatedMy new Bold 9900 has a bug that interferes with typing. It occurs in all applications (eg SMS messaging, typing in the web browser, email, logging on to an application, etc. The specific problem is:
1. when i press "p" it types as "xp" - eg "happy" comes out as "haxpxpy"
2. when i press "x" it types as "xp" - eg "hex" comes out as "hexp"
3. when i press "b" it types as "b" then "enter" - ie "big" comes "big"
4. pressing the "enter" key generates a "b" followed by and enter.
- I have the latest software on the device.
- I have performed the battery out while powered on reset.
- I can't call any blackberry tech support (is there a number or email address?)
- the problem came after my first day of use; it went away temporarily (for 1 day) after I reinstalled the asian character support applications on the device using the Desktop Software on my Mac. It then returned and I am living with it. Unable to text, email, type in passwords to websites...essentially, the phone is useless.
The strange thing is when I plug power into it, I can see the screen for a moment then it dims. It will ring, but you cannot answer, as I said, none of the keys will prompt the phone to do anything. I connect the phone to the PC and it detects and asks for password. Here is my problem. When I type in the password, it says it is the incorrect password. I know this is the password. I am on the 4th attempt, so I am stopping because I am aware of the security wipe. This happened previously so I had to turn off the password on my blackberry so I could connect it to the PC
View 5 Replies View RelatedI have a major problem. Every time I try to type the letters I type double up. For example if i type "mum" it comes out as "mzumz" the only problem there then I am not able to delete it.
View 1 Replies View RelatedIs there a way to keep the ALT tab engaged so that I can type the numbers without having to hold the ALT tab down?Simlarly with the CAPS?
View 1 Replies View RelatedMy trouble with this fone is that the cursor running up and down the screen, i can't type. What can i do. can i reload it?
View 1 Replies View RelatedI have a Bold 9790. All of a sudden I cannot type the number keys. In the past when I have typed the numbers it took me to my dialing screen where I can insert the phone number. But now it does not do anything....
View 3 Replies View RelatedI bought a Blackberry Bold 9780 and took the BIS service. When I checked the encryption type as below copied from blackberry homepage, I can't find the "General Settings" and can't find the encryption type.Why and what is the encryption type in use with BIS? Can I configure it on my smartphone? Checking the encryption type on a BlackBerry smartphone. BlackBerry smartphone users can perform the following steps to verify the type of encryption used to protect the data in transit between their BlackBerry smartphones and the BlackBerry Enterprise Server: On the BlackBerry smartphone Home screen, click Options.Click Security or Security Options. Click General Settings.Scroll to the bottom of the screen. Under Services, the BlackBerry service specifies the type of encryption used (such as AES or 3DES).
View 2 Replies View RelatedI searched the forum and found this problem mentioned a few times in the past, but the solutions are all for older OS, that is not applicable to the current 6.0 OS. There does not seem to be a "Dial From Home Screen" option to check any more.
Used to be, typing the beginning of a name from the Home screen brought up matches in the Contacts list so you could easily call them.Now when I type a name, other apps (mail,texts, etc) will display matches, but nothing from contacts. Indeed, dialing from the Home screen doesn't work at all -- I can't even type in a number.
