BB Bold :: Attachments Opening On All But ONE Email Account?
Dec 6, 2011
I have recently upgraded to OS 6 on my Bold 9700. I'm on BIS. I have 4 email addresses on my BB - 1 gmail, 1 googlemail, and 2 POP from the same domain. I can open attachments (have docs to go and attachment service) on all but one of the pop addresses (''this attachment type cannot be viewed on your device'). have resent service books, registered HRT (?) and double checked I have both docs to go and attachment service. I know it can do it because it does it for the other three..am I missing a simple setting somewhere. Oh, and I've tried quite a few battery re-boots.....
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Apr 26, 2011
I have been able to read email attachments before (.pdf, word, .xls) but for some reason,I can no longer receive them. There is an attachment which cannot be opened which is a winmail. dat file.To my knowledge, I have not done anything to stop the attachments opening!I upgraded to Version 5 of the software in the hope that this would resolve the problem, but it did not. I can however open .jpg files.I synchronise with Outlook which is still working normally and I can see the attachments OK in Outlook.
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Oct 28, 2011
My Bold 9900 wont open attachments of any kind. I've tried numerous things, and eventually wiped the device, registered it again, and it still happens. I've tried sending test emails to myself to check the problem, but it still exists.
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Oct 3, 2011
Business emails that usually show text in the message, don't show up on the Droid's email program. Instead, they show up with a blank message body and an htm doc attachment that can only be opened by downloading it and going into the messaging folder to open. If you try to open through the email they just pull up the Google browser which does not read the file. Is there an alternative email program or web browser that will allow either the message to appear in the email body (like it does on iPhones I have tried) or a browser that can read an htm file?
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Jan 12, 2010
Does anyone know how to view movies sent via email? I get short videos sent from an IPhone and there appears to be no option to open it. They are MOV attachments.
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Sep 13, 2011
PDF and DOC attachments are no longer opening on my xoom (wi-fi only). It used to ask what program I wanted to use to open the attachment. Now the screen goes slightly gray and the attachment does not open in any program.
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Oct 19, 2012
have a 9700 bold and when i attach a picture to an email it comes up on the reciever end asa message of letters and numbers no picture.
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Feb 10, 2012
Cannot understand why my 9790 will not forward email attachments after I have viewed same on my device? Attachment is a pdf which I opened in Basic Viewer not Docs.
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Sep 7, 2011
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
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Jun 15, 2012
My Bold 9930 can't open VCF cards sent as email attachments. When I try to open or download the card I get a message saying "Ths attachment type cannot be viewed on your device."
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Jan 11, 2012
I can't open any email attachments on my 9900. I have followed the online advice but it just keeps saying "more request cannot be completed? Service book info not found". I have sent the service books but still no good.
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Jan 20, 2011
I have a few things I have to download for work (email attachments, videos, etc.) And in OS5 it wasn't a problem at all. In OS6 I'm getting "download failed" almost every time. Its the only issue I've run across since upgrading.
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Sep 14, 2012
I have activated three email account on my Blackberry 9900 (two outlook accounts and one yahoo account).I have activated one of the Outlook Email account via enterprise activation BES service on my Blackberry 9900.Another Outlook account have been synchronized from my Blackberry desktop manager.Yahoo account is configured with BIS service activation.When I go the Email Account management only the Accounts activated via BES and BIS service from device are visible but not the account synced from desktop.
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Jan 2, 2010
Earlier today, my BB started doing something weird. When I get a new email, I highlight it and press the trackball to open it, but it opens the previously received email instead. If I hit the back button (taking me back to the email list) and then hit the new email again, it still takes me to the previous email. The only way to open the new email is to scroll up to the date and then back to the email, which will then open the correct one.
Also, if the new email is highlighted and I delete it, it deletes the previous email instead.
I've tried a battery pull and it doesn't help. I'm on a TMO 9700 running OS .330.
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Dec 1, 2011
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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Aug 30, 2012
How do I delete an email account that does not exist in my email accoutn set up. I deleted all my email accounts from setup but on my homepage the email accoutn still shows up and I cant delete it.
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Dec 10, 2014
I can send text messages but not photos to one phone on our account. This used to work but does not work now. I can still send photos to the other phone on our account & to other phones.
Info:
iPhone 4
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May 26, 2010
I am using N97 with Nokia push email client. I am unable to find out how to download attachements from such emails.
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Sep 6, 2014
How do I backup or copy an email account or individual emails from a former employer on my iPhone 5s. I can open the emails, but don't have access to the server - just messages on iPhone.Â
Info:
iPhone 4S, iOS 7.1.2
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Mar 21, 2012
Lets say if I have a new email i would like to use and would like to delete the old one off my iphone but it has all of my contacts on it, how do i transfer those contacts, notes, and calendars, to the new email account?
keep in mind that if i delete the email acount with the contacts, the contacts will no longer be on my phone as well as the notes. is there a way for me to transfer the contacts from the old email account to the new one so i can remove the old email account? too much spam.
Info:
iPhone 4, iOS 5.0.1
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Oct 19, 2010
I just bought a Brand New Unlocked BBB 9700 T-Mobile, its unlocked so I can use with any GSM.But I have a problem, I cant create new email account [gmail,yahoo,msn] and this make me to worry about.I just go to settings > setup wizard > email setup > after I see only blackberry enterprise server, which I dont need this, but if I continue ask me for email and password... also I see and PIN number there.
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Oct 6, 2012
I am trying to set up two blackberry bold phones to one email address. When one is connected and I hook up the second one it deletes the first one and vice versa. I use to have two BB phones linked to one email but when we upgraded one phone it will not link now.
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Nov 27, 2012
I just bought 9900 and tried to set up email account. Even if I click Email Accounts Icon in Set up menu, it does not go through.
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May 15, 2012
I have buyed a Blackberry Bold 9700 from a friend. Now, he has already registerd a E-mail account on this phone, so how do i delete this account and add a new one, mine?
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Jul 8, 2015
I have the popup "unfortunately samsung account has stopped" After opening apps, most of the time apps that are related to photos, or attaching them to apps.
Why this is happening?
I have a Samsung Galaxy S5
Model Number: SM-G900F
Android version: 5.0
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May 4, 2012
I have two accounts with gmail, but the one that starts with a number doesn't get logged at all from Nokia Mail.I always get an error.
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Mar 18, 2011
I have a BB Bold 9780. I am trying to configure my e-mail account. After entering the password of the account I get the following message: Sorry, unable to continue your session. Please log again.
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Apr 18, 2012
why my phone suddenly stopped receiving emails from both my accounts. I used to live in portugal and i moved to peru, two months ago. I had my phone unlocked from my portuguese operator so i could use it in Peru. When i got here i boght a sim card from a peruvian operator and everything was fine for the 2 fisrt months and now i haven't received emails since the 9th april and i've already reseted the phone and nothing. The thing is when i go to set up an email account, happens two differente things: sometimes i only can choose the option create an email acount by an entreprise server....and i don't have that...so i go to the option creat an email account and nothing happens...it just stays there like i haven't pressed that option....and there are days that i can't even get in the option email accounts....
how is this possible? everything was going fine...there's no reason for this to be happening.. and my operator in peru says they can't do anything because it's a handicap from the cell phone..
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May 17, 2012
Cannot connect to my mac email account with my Playbook and now my bold 9900. States, " Activation request failed. A service connection is unavailable."
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Mar 2, 2012
I cannot log into the Email Account Management of my new Bold 9900. After entering my BB user ID and BB ID password the deivces has a good old think and then tells me: Unable to log in to your BlackBerry ID account. and thats that.
To be clear: Its not the wrong id or pw - I have tried 20 times and the counter that lets you have 10 wrong tries before resetting is not going up. Also I can log in via website using the ID and pw without issue. I have tried taking out the battery (both with device on AND off) and replacing it after 5 minutes.
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