I can't open any email attachments on my 9900. I have followed the online advice but it just keeps saying "more request cannot be completed? Service book info not found". I have sent the service books but still no good.
View 9 RepliesI am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
View 1 Replies View RelatedMy Bold 9930 can't open VCF cards sent as email attachments. When I try to open or download the card I get a message saying "Ths attachment type cannot be viewed on your device."
View 1 Replies View RelatedI am using a new Blackberry Bold 9900 and I have been facing this problem. I can download emails on my phone but I can't view the attachments (jpg, pdf) which came together with the emails.
View 1 Replies View RelatedI am having problem in setting up my email. As soon as I go to setup email it gives me an error "Your device encountered a problem with this applications server".When I try to upgrade my software on 9900 it give me an error : your Blackberry desktop software failed to validate your blackberry device update"
View 1 Replies View RelatedI just upgraded from ios ver 4.something to 5.1.1 on my Iphone 4. I can't open any mail attachments (Jpegs, excel, pdf's). When I click on an attachment it shows that it is downloading the file and then when it is done, the attachment icon blinks and nothing happens. It used to work fine before - I have 2 gmail accounts setup on my phone -they've been on my phone for the past 1yr and working fine. Rebooted the phone by pressing home and power. I deleted the accounts and re-installed with no luck. I went into Mail settings and set images to auto load - no luck. Turned wifi on and off I desperately need this for my work - I've been using Safari to login into Gmail.
Info:
iPhone 4, iOS 5.1.1
I upgraded from an N8 to the Lumia 920.I weekly receive work emails which have attached to them either xls, doc or PDF files which I was able to open directly with my N8 with Quick office or Adobe PDF reader. Not only that, I could download and store the said documents straight to my phone and open with the Microsoft apps too.On the Lumia I'm unable to do either, even though this has Office 365.I'm unable to open any attachment straight from email with it's inbuilt office suite.I do own Office 2010 on my PC, but what do I need to do to integrate with Office 365?When I added my email address it just duplicated the account and still didn't open attachments?
View 5 Replies View RelatedTwo things.
#1 when on my internet browser, it sometimes requires me to zoom in and sometimes click a link severel times before it will actually go to that link. I am wondering if its something to do with the new verizon update or if my phone is messed up?
#2 I cannot open any attachments in my email anymore. Any jpeg, pic, or pdf attachments pull up saying my phone does not support those attachments.
Just got a new Tour because the original one had trackball issues. I uploaded everything to my new tour and re-setup my email. Since then I have been unable to open email attachments. This is the error message I have been getting: More request cannot be completed. Service book information not found. I have also not been able to receive calendar requests.
View 4 Replies View RelatedJust updated to Lollipop, no issues with battery life, overheating, etc. My only problem is that I can no longer download and open email attachments.
View 7 Replies View RelatedCannot open email attachments when on 3G but ok when on wifi
Info:iPhone 4S, iOS 5.0.1
I have never had a problem opening email attachments on my torch until yesterday. I have rebooted and made sure all my device software is up to date and still no joy.
View 1 Replies View RelatedI am brand new to the Nokia 710 and I have my AOL email account linked up to the phone. I am able to send and recieve emails just fine.My problem is that when I try to open/download any attachments like a Word or PDF document that are in the emails, they never open. They start to open but never do. I can open these attachements on my old Palm Pixi rather quickly and without any trouble so I know it is not the files that are the problem.
I've searched both this USA forum and the UK one and didn't see anyone else with the same issue... so did I not set up something properly with the phone?
I have installes PDF Reader app by Microsoft, but when try to open the PDF attachment in email, get fokkowing error. Error Unable to open document.
Last week, I found out that all the contacts, bookmarks, email & text messages on my blackberry had been deleted. Since then, I have not been able to send emails. Just now, I was able to send a service book to my phone from the blackberry website. I got emails from 'Activation server' and I confirm that I can now send and receive mails. The challenge now is that I cannot view attachments in my email. Each time I try, the following error comes up: 'MORE REQUEST CANNOT BE COMPLETED. SERVICE BOOK INFORMATION NOT FOUND'
View 4 Replies View RelatedI just want to know if there is pdf available for my bb curve 8520,because I'm not able to open some attachments that's been send via email. It says I'm opening an attachment that can't be viewed on my device.
View 9 Replies View RelatedWe purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
I'm having trouble opening .jpg messages I receive by email, I get a message saying, This attachment type cannot be viewed on your device, I restarted the BB but it's still not working, I have OS 6.
View 2 Replies View RelatedI have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
View 1 Replies View RelatedMy Bold 9900 wont open attachments of any kind. I've tried numerous things, and eventually wiped the device, registered it again, and it still happens. I've tried sending test emails to myself to check the problem, but it still exists.
View 1 Replies View RelatedWe both have the same unit and service provider. What happened is that I received an email with multiple attachments. The attachments can be seen from MS Outlook 2010 but on my blackberry, the email opens up without any attachments being shown. I had to press the Blackberry button to show more options and select "Get Plain Text" and it will re-render the email and now show the attachments that came with the email. If I had not seen the email on Outlook prior to viewing it on my Blackberry, I would have thought that the email came with no attachment at all.On the otherhand, my colleague experienced the same problem with viewing an email with multiple attachments and he had to select "Get HTML" instead.Any thoughts as to why multiple attachments don't show up and we have to select "Get HTML" or "Get Plain Text" to make it appear?
View 3 Replies View RelatedI got a Samsung Rogue for Christmas and the user's manual is not very helpful. I setup the mobile email for my yahoo account but can't figure out how to open jpg files that are either attached or emedded in the email. Also is there a way to adjust the sensitivity of the touch screen, it takes a lot of pressure to select the options.
View 4 Replies View Relatedhave a 9700 bold and when i attach a picture to an email it comes up on the reciever end asa message of letters and numbers no picture.
View 1 Replies View RelatedI have recently upgraded to OS 6 on my Bold 9700. I'm on BIS. I have 4 email addresses on my BB - 1 gmail, 1 googlemail, and 2 POP from the same domain. I can open attachments (have docs to go and attachment service) on all but one of the pop addresses (''this attachment type cannot be viewed on your device'). have resent service books, registered HRT (?) and double checked I have both docs to go and attachment service. I know it can do it because it does it for the other three..am I missing a simple setting somewhere. Oh, and I've tried quite a few battery re-boots.....
View 1 Replies View RelatedCannot understand why my 9790 will not forward email attachments after I have viewed same on my device? Attachment is a pdf which I opened in Basic Viewer not Docs.
View 8 Replies View RelatedI have a few things I have to download for work (email attachments, videos, etc.) And in OS5 it wasn't a problem at all. In OS6 I'm getting "download failed" almost every time. Its the only issue I've run across since upgrading.
View 4 Replies View RelatedSince I updated my phone to the 998 bundle, i cannot open any sort of attachment on my device and also if a long email is sent ot me, the "more all" does not work as well. It has been very frustrating as work works most of my emails and messages have a attachment.
View 2 Replies View RelatedI have a bb bold 9900, os 7.0 version.It is written that the .pdf documents reader is pre-installed with documents to go premium which is resident.I tried but I cannot open .pdf documents.Then I tried to openn url.... as the resident bb sw says with a link,but this link doesn't work. The same link suggest to copy the address and to surf it with the normal websearch.I need to open and read .pdf.
View 3 Replies View RelatedMy Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
View 5 Replies View Relatedi've got a brand new bold 9900, recently upgraded to the latest OS7 version. However when trying to sync by BBerry Desktop Software it starts ok but suddenly pops "error trying to open the device data base", then jumps to the next screen and finishes the whole process.
I realized that TASKS app doesn't work on my device. It prompts the error "Uncaught exception: java.lang.ArrayIndexOutOfBoundsException".
I have two separate business e mail accounts running on my E75. One uses mail for exchange and the other connects directly. I understand this is the maximum number of accounts I can have, so have to connect to my hotmail account via the web browser. None of that is a problem. The problem is that I can't open attachments sent to me by hotmail on my phone. i can see them at the top of the message but I can't click on them and open them. The phone is normally good at opening attachments on my work e mail addresses (word, excel, pdf etc) but with Hotmail there seems to be nowhere to click.
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