BB Bold :: Unable To Open Email Setup On 9900?
Jul 31, 2012
I am having problem in setting up my email. As soon as I go to setup email it gives me an error "Your device encountered a problem with this applications server".When I try to upgrade my software on 9900 it give me an error : your Blackberry desktop software failed to validate your blackberry device update"
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May 30, 2011
My Carrier is [URL] And I have a BIS plan. I wipe my 9700 today, but when I setup my email account, it shows "unable to open email setup application"finally I found the problem may be KB26055 but i don't know where to download the application.
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Jul 17, 2012
I already had an email account on my bold 9900 but recently i changed my password and now bb email wants me to go to setup and verificate my new password. The problem is that whenever i go to setup and click on email account and then Internet Mail Account nothing happened. It's not responding, and i can't do anything about my email, delate it, nor add new one.
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Feb 4, 2012
i just started using bold 9900 and i want to set up my mail. the problem is when i want to setup the email it will always ask for enterprise activation. i want to setup an internet mail. i look up a video by vodaphone in Internet and the setup is different than mine.
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Jul 4, 2012
About a month ago I had a severe system crash and had to re-install BB 7.1, once it was re-installed I used Blackberry Protect to get all my settings back. For some reason since then my phone will not send or recieve email even though it shows I have an email account set up on it. When I go to Setup and try to click on "Email Accounts" nothing happens MOST of the time. Sometimes I can get into the next screen but it won't let me open the BIS only the BES. I have searched and searched and used a few of the remedies I have seen on here and none of them have worked. I have the approriate data plan as email worked fine BEFORE the system crash, I have "registered" it and re-sent the data packs and everything else. I just can't get past the one screen to get INTO the settings. I have tried mobile.blackberry.com, chose Canada but there is NOTHING there to change any email settings.
Running 7.1 on a BB 9900 with Telus in Alberta Canada
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Oct 5, 2011
My bold 9900 e-mail set up always automatically come up after leave it for a while or after unlock screen, I have all e-mail seup already. Also try remove all e-mail and setup again this problem still exist, very annoy.
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Nov 21, 2012
I recently got a Blackberry Bold 9900 and went to "create account" but made a typo in the initial account email setup. (I entered in "jamed" instead of "james" to have it sync with my email. I cannot see any way to fix this (I'm very new to blackberry)
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Aug 12, 2011
When I try to setup my email on the 9900, I am given a "Email setup application is temporarily unavailable, please try again later" message. It has been doing this since I got the device.
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Aug 9, 2011
Hi, I'm new here! Tried to set a new e-mail on my Curve 9300 and get a message saying "Unable to open email setup application-contact your wireless service provider". Not sure what this is. do I contact Orange or BB?
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Aug 17, 2011
I needed to setup a secondary email addy with RogersWireless yesterday and while I was there I got the bright idea to change my password for my primary account.This totally screwed my BB (no more email being received) sent me an email saying I needed to verify my password.tried to go into Setup to access my email settings..my BB freezes and I have to shut it down and re-start.Next bright idea...go to Messages Options then try to access email settings that way...message comes up and says "Unable to open email setup application. Contact your wireless service provider."Now I'm not saying I don't enjoy spending an afternoon chatting with Rogers but is there anyway to fix this without having to waste an afternoon?
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Sep 8, 2011
I am using a new Blackberry Bold 9900 and I have been facing this problem. I can download emails on my phone but I can't view the attachments (jpg, pdf) which came together with the emails.
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Jan 11, 2012
I can't open any email attachments on my 9900. I have followed the online advice but it just keeps saying "more request cannot be completed? Service book info not found". I have sent the service books but still no good.
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Dec 29, 2011
My Email Accounts Icon will not open under Setup on my Bold 9930. Neither the push-to-touch or the hot button will open this set-up Icon. All other set-up Icons work okay. I've completely removed the battery and SIM card, but the problem remains.
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Jun 12, 2012
I have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
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Mar 25, 2012
After installing OS6 i am not able to setup email on my bb,after setup it shows that new icon will be on the homescreen, but i don't see any icon.
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Nov 20, 2012
I bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.
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Jul 20, 2012
I have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?
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Mar 29, 2010
Your carrier: Telkomsel,
Bold 9700, V5.0.0.405
Apps and free space
File free before and after a battery remove/replace: 102030030 bytes
Did a battery pull fix your issue? No
I am trying to set up my email using POP. the problem is in "login information" my username suppose to be "abc@blabla.com" but it only appear as "abc" thus my blackberry is unable to sign in to the email that i want to set up; and i cannot edit this area because it is set automatically by my device. Before i used Curve 8310 with v4.5 i can sucessfully create similar account becuase the login appear to be "xyz@blabla.com" instead of just "xyz" in username space. I hope you can undestand my problem,
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Feb 14, 2012
I recently updated to the new OS version, but when I went to set up my email accounts again, it's says "Sorry, unable able to continue your session. Please log in again." I know for a fact that the passwords are correct because it allows me to see the passwords.
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Mar 16, 2012
I have had my BB for around 2 weeks ago and up to now have had no problems. Now all of a sudden today it keeps asking me to validate my email. I have done this several times and get the message that validation has been successful. A couple of minutes later it asks me to do it again!I have deleted my email account and re-added it aswell as do the battery pull but still no success. I rely heavily on my phone to get emails through but it won't work.Can anyone advise me what to do or what the problem might be? I have a gmail account but there isn't any problems with that.
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Sep 27, 2011
just bought a new Bold 9900 and installed it. something strange though. I am able to receive and send email however i am unable to open any incoming emails.
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Jul 25, 2011
I'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?
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Sep 7, 2011
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
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Apr 1, 2010
My Blackberry Bold is malfunctioning. I can scroll from app to app but am unable to open profiles, email, contacts or calender.
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Jun 1, 2012
I'm trying to setup my email but when I tried opening the Setup, there's no icon for email. So I tried to search the application, when it showed the email setup application, I clicked on it but there's no response.
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Jan 16, 2012
I've changed my password on my email account through my laptop and for some reason I can't open the email accounts section of the setup menu on my Blackberry torch in order to update my account details.
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May 14, 2011
I am using BB Torch 9800, the problem which I am facing is when I am trying to open the Email Accounts under Setup, I am unable to open this. I have successfully created my BB Account onto the Carrier Site and added the Email IDs these are reflected onto the device but as I am unable to open Email Accounts under Setup I am unable to Edit or Delete the Email Accounts which I don't won't on this Handle. Every time the Modifications have to be done by going to the Carrier website.
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Jul 31, 2012
Having issues viewing web pages that are not setup for mobile applications. I figured out to change the font settings so I can reed print, but adjusting and readjusting the touch screen by pinching and zooming in is not practical, each time I click on a link, I lose the setting Ibrowsing just adjsusted, and I have to do this all over again. By doing this 9 times out of ten My phone goes to a ling I have no intrest in viewing, my BB curve was a lot better at browsing web pages than this model of phone.
1. Can I turn off the touch screen?
2. How I do adjust my browser settings so that pages load with having to zoom in or out?
3. Having issues with the phone locking up while texting and viewing web pages, the cell bar (strength ) freezes up at the same time as the phone, i suspect its the battery, but pulling it each time the phone locks up will leed to the phone flying, never to return.
4..Im tired of viewing the hour glass app as the phone decides if its going to worl or not, I have two weeks warenty left and ruuning a up to date black berry operating system.
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Jul 30, 2012
Since I updated my phone to the 998 bundle, i cannot open any sort of attachment on my device and also if a long email is sent ot me, the "more all" does not work as well. It has been very frustrating as work works most of my emails and messages have a attachment.
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Oct 11, 2012
I have a bb bold 9900, os 7.0 version.It is written that the .pdf documents reader is pre-installed with documents to go premium which is resident.I tried but I cannot open .pdf documents.Then I tried to openn url.... as the resident bb sw says with a link,but this link doesn't work. The same link suggest to copy the address and to surf it with the normal websearch.I need to open and read .pdf.
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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