BB Curve :: Email Setup Application Won't Open
Jun 1, 2012
I'm trying to setup my email but when I tried opening the Setup, there's no icon for email. So I tried to search the application, when it showed the email setup application, I clicked on it but there's no response.
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Aug 9, 2011
Hi, I'm new here! Tried to set a new e-mail on my Curve 9300 and get a message saying "Unable to open email setup application-contact your wireless service provider". Not sure what this is. do I contact Orange or BB?
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May 30, 2011
My Carrier is [URL] And I have a BIS plan. I wipe my 9700 today, but when I setup my email account, it shows "unable to open email setup application"finally I found the problem may be KB26055 but i don't know where to download the application.
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Aug 17, 2011
I needed to setup a secondary email addy with RogersWireless yesterday and while I was there I got the bright idea to change my password for my primary account.This totally screwed my BB (no more email being received) sent me an email saying I needed to verify my password.tried to go into Setup to access my email settings..my BB freezes and I have to shut it down and re-start.Next bright idea...go to Messages Options then try to access email settings that way...message comes up and says "Unable to open email setup application. Contact your wireless service provider."Now I'm not saying I don't enjoy spending an afternoon chatting with Rogers but is there anyway to fix this without having to waste an afternoon?
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Jun 13, 2011
I seem to be having the same problem as others with the email setup application.
When I updated my Blackberry to the new OS6, I went to my email setup and it said "looking for updates" It finds a new update from my already installed email setup app 6.0.0 to the new 6.11.0419.0755.
When I click "download" it says replace existing version? I click "yes"
The it says: "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by email setup application. If you proceed, "email setup application" may cease to function properly. proceed?
If I click "yes proceed" it crashes my blackberry and it will not reboot and I have to do a complete hard reboot, wipe the device and reload everything from my backup on blackberry desktop.
If I click "no" not to proceed, I cannot open the email setup application.
I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems. I am at the end of my rope, and I don't know what else to do?!
If there was a way to turn off the automatic search for updates on my device under the setup and email settings, i think I would be able to set it up in the older version 6.0.0
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May 27, 2011
I went to update the email setup application on my new 9330 and throughout the update, it prompted me several times with the message: ? is also used by "Email Setup Application." If you proceed "Email setup application" may cease to function properly. Proceed? I don't know what the ? preceding the beginning of the statement means. After I clicked on this several times throughout the update it finally updated and prompted for a restart. I restarted and the phone filled up the status bar and froze. Even after I removed and replaced the battery several times. I got the phone to unfreeze finally but I won't update the email installer again until this problem is worked out.
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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May 6, 2012
I wiped my bb torch (unintentionally) and ended up deleting the email setup application. How do I download it onto my device so I can reactivate my email?
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May 10, 2011
I accidentally deleted the Blackberry Email Setup application in my BB Torch 9800. Accordingly, I cannot setup any email accounts on my BB.
Does anybody know how I can reinstall this application so that I can setup my email accounts on my BB?
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Jan 26, 2012
I have a BB Bold 9650 and I deleted the Email setup app and then performed a complete restoration on my phone the application is still missing. how to reinstall the application? Right now I don't have any e-mail accounts working.
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May 11, 2011
I purchased a Bold 9780. Everything works fine, exept that by mistake I deleted the application called "Email Setup Application". Then now when I m trying to go in the option Email account management, a message appears which says: Unable to open email setup application. Contact your wireless service provider. My phone operator is vodaphone.nl and I have the data plan. I tried to deleted all the service books, tried to register it again, and also tried to wipe the blackberry. The result is the same, this application doesnt come back. Is there any way to reinstall this application?
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Apr 12, 2012
Last week Verizon had an interuption in e-mail service.I received a notification on my Blackberry that I needed to verify my Password.I tried, but recevied a message saying email setup application is not available.I have tried numerous times since then to no avail.I even tried rebooting my phone. I'm not sure if it is a Blackberry issue or a Verizon issue.
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Mar 7, 2010
I'm here to report a huge bug. With the Email setup application update 6.11.0324.1701. I've tried to install it and my BB won't boot. At first I got a 606 error then I had the progress bar stuck full. I had to reinstall the OS and restore. If I refuse the update from the software I won't get access to the setup page. This update is here [URL] I've tried with 6.0.0.526 6.0.0.534 and 6.0.0.246 and the same issue with everyone. I've tried to load this one [URL] then the BB boot but when I try to go to the BIS setup nothing happens. So I guess this is a language problem or a corrupt update. Non english users DO NOT UPDATE!!
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May 15, 2011
I just bought a new BB Bold 9780 and I was trying to configure my email account (hotmail) at first time.When I clicked on the email options the software send me a message that a new version of that program was available so I clicked YES to uptade. Later I received another message: "com.rim.bis.client" contains a different version of module "net_rim_bis_client," which is also used by "Email Setup Application." Than I clicked YES. Seconds later I received an ERROR message.Now I cannot setup any email account. The icon for email setup is not working!
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Aug 12, 2011
When I try to setup my email on the 9900, I am given a "Email setup application is temporarily unavailable, please try again later" message. It has been doing this since I got the device.
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Jul 31, 2012
I have been using Bold 9780 for a year now without a problem. Because I Changed my password for my email account (Gmail) yesterday, I needed to update it on my Bold also. But when I tried to access Email Account Management, I got a message "Unable to open email setup application. Contact your wireless service provider". I did, and they told me that the only remedy would be to clean install the operating system. As I would like to avoid this, I searched the web a bit, and found the advice to setup my email account online. I tried this, but got an error message saying that my device was not registered, although I did register it a few minutes earlier (Houst Routing Table -> Register now). I re-registered, reboothed the device - same error.
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Jan 16, 2012
I've changed my password on my email account through my laptop and for some reason I can't open the email accounts section of the setup menu on my Blackberry torch in order to update my account details.
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May 14, 2011
I am using BB Torch 9800, the problem which I am facing is when I am trying to open the Email Accounts under Setup, I am unable to open this. I have successfully created my BB Account onto the Carrier Site and added the Email IDs these are reflected onto the device but as I am unable to open Email Accounts under Setup I am unable to Edit or Delete the Email Accounts which I don't won't on this Handle. Every time the Modifications have to be done by going to the Carrier website.
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Jul 31, 2012
I am having problem in setting up my email. As soon as I go to setup email it gives me an error "Your device encountered a problem with this applications server".When I try to upgrade my software on 9900 it give me an error : your Blackberry desktop software failed to validate your blackberry device update"
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Jul 8, 2010
On June 10, I received a notification that there was a new update available to the Internet e-mail setup application. I can't access my em-mail settings without downloading the update. I downloaded the update, and, after rebooting, there was an error message saying the software couldn't be found! There was nothing on my phone besides a white screen with a long list of software file names. I couldn't go past this screen, make phone calls, text, or even power down without pulling the battery out! BB Tech Support was able to help me reinstall the operating system and restore evertyhing through the desktop software (sadly my last sync was 4 months ago so I lost all of my apps).To this day, it still prompts me to download the update when I try to access the E-mail Setup application. I don't remember what version the update was on June 10 but the version showing is 6.11.0419.0755. I need to access this application but I'm terrified to download the update.
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Apr 21, 2011
I recently updated to OS6. Since the update, I have been trying to add an email account to my BB but whenever I try to open the setup app, it advises to update Email Setup Application 6.11.0324.1701. There is a major bug in this update.When I click cancel, I cannot access the setup. When I click ok, the error "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by "Email Setup Application". If you proceed, "Email Setup Application" may cease to function properly. Proceed? When I click no, the entire download is cancelled and I cant access the setup. When I click yes, the unit doesnt boot and I have to reload the OS.
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Jul 31, 2012
My BB 9360, but another two weeks my BB I'd locked, I cant open application world, can't update or change BB I'd, open YM.
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Oct 11, 2010
I can't open my bb8520 camera application. it says that i first have to close all the other applications, but the problem continuos. what can i do???
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Jan 2, 2012
I recently purchased a Blackberry 8310 and I inserted my Sim Card however the messaging application refuses to open, what might be problem?
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Feb 11, 2010
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
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Apr 5, 2012
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
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Sep 27, 2011
I could set-up my personal emails (gmail and ymail) to my push email. In the email setup page the only option given to me is the "enterprise solution"
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Mar 16, 2012
i cannot add another email account when i go to email set up it tells me 'if you want to access your email settings or you changed your device, log in.' it doesnt give me the option to add another account.
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Aug 13, 2011
i can't setup my e-mail,how can i set it up because i don't have server password?
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Feb 3, 2012
Just got a new Blackberry - I had email on my old one, but cant set it up on my new one, it is telling me that my password and email addresses are wrong (they arent)
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