BB Bold :: Can't Access Email Setup Application Or Register
Jul 31, 2012
I have been using Bold 9780 for a year now without a problem. Because I Changed my password for my email account (Gmail) yesterday, I needed to update it on my Bold also. But when I tried to access Email Account Management, I got a message "Unable to open email setup application. Contact your wireless service provider". I did, and they told me that the only remedy would be to clean install the operating system. As I would like to avoid this, I searched the web a bit, and found the advice to setup my email account online. I tried this, but got an error message saying that my device was not registered, although I did register it a few minutes earlier (Houst Routing Table -> Register now). I re-registered, reboothed the device - same error.
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Jan 26, 2012
I have a BB Bold 9650 and I deleted the Email setup app and then performed a complete restoration on my phone the application is still missing. how to reinstall the application? Right now I don't have any e-mail accounts working.
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May 11, 2011
I purchased a Bold 9780. Everything works fine, exept that by mistake I deleted the application called "Email Setup Application". Then now when I m trying to go in the option Email account management, a message appears which says: Unable to open email setup application. Contact your wireless service provider. My phone operator is vodaphone.nl and I have the data plan. I tried to deleted all the service books, tried to register it again, and also tried to wipe the blackberry. The result is the same, this application doesnt come back. Is there any way to reinstall this application?
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Apr 12, 2012
Last week Verizon had an interuption in e-mail service.I received a notification on my Blackberry that I needed to verify my Password.I tried, but recevied a message saying email setup application is not available.I have tried numerous times since then to no avail.I even tried rebooting my phone. I'm not sure if it is a Blackberry issue or a Verizon issue.
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May 30, 2011
My Carrier is [URL] And I have a BIS plan. I wipe my 9700 today, but when I setup my email account, it shows "unable to open email setup application"finally I found the problem may be KB26055 but i don't know where to download the application.
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May 15, 2011
I just bought a new BB Bold 9780 and I was trying to configure my email account (hotmail) at first time.When I clicked on the email options the software send me a message that a new version of that program was available so I clicked YES to uptade. Later I received another message: "com.rim.bis.client" contains a different version of module "net_rim_bis_client," which is also used by "Email Setup Application." Than I clicked YES. Seconds later I received an ERROR message.Now I cannot setup any email account. The icon for email setup is not working!
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Aug 12, 2011
When I try to setup my email on the 9900, I am given a "Email setup application is temporarily unavailable, please try again later" message. It has been doing this since I got the device.
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Jun 12, 2012
I have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
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Jul 8, 2010
On June 10, I received a notification that there was a new update available to the Internet e-mail setup application. I can't access my em-mail settings without downloading the update. I downloaded the update, and, after rebooting, there was an error message saying the software couldn't be found! There was nothing on my phone besides a white screen with a long list of software file names. I couldn't go past this screen, make phone calls, text, or even power down without pulling the battery out! BB Tech Support was able to help me reinstall the operating system and restore evertyhing through the desktop software (sadly my last sync was 4 months ago so I lost all of my apps).To this day, it still prompts me to download the update when I try to access the E-mail Setup application. I don't remember what version the update was on June 10 but the version showing is 6.11.0419.0755. I need to access this application but I'm terrified to download the update.
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Jul 25, 2011
I'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?
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Jun 1, 2012
I'm trying to setup my email but when I tried opening the Setup, there's no icon for email. So I tried to search the application, when it showed the email setup application, I clicked on it but there's no response.
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May 6, 2012
I wiped my bb torch (unintentionally) and ended up deleting the email setup application. How do I download it onto my device so I can reactivate my email?
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May 10, 2011
I accidentally deleted the Blackberry Email Setup application in my BB Torch 9800. Accordingly, I cannot setup any email accounts on my BB.
Does anybody know how I can reinstall this application so that I can setup my email accounts on my BB?
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Jun 13, 2011
I seem to be having the same problem as others with the email setup application.
When I updated my Blackberry to the new OS6, I went to my email setup and it said "looking for updates" It finds a new update from my already installed email setup app 6.0.0 to the new 6.11.0419.0755.
When I click "download" it says replace existing version? I click "yes"
The it says: "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by email setup application. If you proceed, "email setup application" may cease to function properly. proceed?
If I click "yes proceed" it crashes my blackberry and it will not reboot and I have to do a complete hard reboot, wipe the device and reload everything from my backup on blackberry desktop.
If I click "no" not to proceed, I cannot open the email setup application.
I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems. I am at the end of my rope, and I don't know what else to do?!
If there was a way to turn off the automatic search for updates on my device under the setup and email settings, i think I would be able to set it up in the older version 6.0.0
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Mar 7, 2010
I'm here to report a huge bug. With the Email setup application update 6.11.0324.1701. I've tried to install it and my BB won't boot. At first I got a 606 error then I had the progress bar stuck full. I had to reinstall the OS and restore. If I refuse the update from the software I won't get access to the setup page. This update is here [URL] I've tried with 6.0.0.526 6.0.0.534 and 6.0.0.246 and the same issue with everyone. I've tried to load this one [URL] then the BB boot but when I try to go to the BIS setup nothing happens. So I guess this is a language problem or a corrupt update. Non english users DO NOT UPDATE!!
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Jun 21, 2012
I am having trouble accessing the Blackberry setup so that I can setup an email account on my phone. I have entered my username and password and I receive an error that the "Username is invalid. The user name must be at least 4 characters." The username I entered is more than 4 characters. Should I be entering my Blackberry ID here or something else?
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Jun 17, 2011
I have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
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May 27, 2011
I went to update the email setup application on my new 9330 and throughout the update, it prompted me several times with the message: ? is also used by "Email Setup Application." If you proceed "Email setup application" may cease to function properly. Proceed? I don't know what the ? preceding the beginning of the statement means. After I clicked on this several times throughout the update it finally updated and prompted for a restart. I restarted and the phone filled up the status bar and froze. Even after I removed and replaced the battery several times. I got the phone to unfreeze finally but I won't update the email installer again until this problem is worked out.
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Nov 29, 2011
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
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Aug 6, 2011
I just got an email on my phone saying that I need to validate the password for the email I had registered on my phone. So I went to the setup and clicked the Email Accounts option and nothing happened. I tried pressing again and it won't open up the settings for the email accounts setup.
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Oct 11, 2011
i have been unable to access my email setup. I click on the icon and most times nothing happens, other times it goes to the next screen but that's it. I also can't access my personal email on the phone. Both my bb email acct and personal are there but only the bb email works. Is there a way to reinstall the email set up software or somewhere I can take the phone to have it done?
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Jul 13, 2011
My unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
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Apr 21, 2011
I recently updated to OS6. Since the update, I have been trying to add an email account to my BB but whenever I try to open the setup app, it advises to update Email Setup Application 6.11.0324.1701. There is a major bug in this update.When I click cancel, I cannot access the setup. When I click ok, the error "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by "Email Setup Application". If you proceed, "Email Setup Application" may cease to function properly. Proceed? When I click no, the entire download is cancelled and I cant access the setup. When I click yes, the unit doesnt boot and I have to reload the OS.
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Jul 30, 2011
I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
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Sep 11, 2011
when i click on setup and then on email accounts, it returns to the setup page and then freezes.
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Jul 21, 2012
I had my company email account on my Curve 9330 and it would not let me validate my account. So I deleted that account and tried to recreate it. I go to Settings>Email Accounts, but when I try to click on Internet Email Account to create it nothing happens. I can open Enterprise Account fine, but not Internet email accounts. I have two other accounts setup under that, but it will not let me access those either. BTW I am running 6.0.0.431.
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Mar 23, 2012
My phone was recently wiped and ever since then,I haven't been able to register my email accounts.
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Feb 22, 2010
I want to setup the e-mail client to connect to the access points according to their priority, the same way Web browser does. E.g. when set to connect to Internet category, it should first try to connect to WiFi, and if it's not available, connect to a packet data account.Can I do that with E72?
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Jun 14, 2011
I bought a Curve 8520 today, and I want to set it up to access my existing AOL email account. Is this possible? How do I do it? and why do I keep being asked for an Enterprise Server password/code - what is it and where do I find it. Also, while we're getting all techy, my son has a curve and he has fb, twitter yahoo etc on his download icon, but I don't.
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Jan 21, 2012
Cannot register an email address for my BB.
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Jul 6, 2012
Since two days, I am unable to register my professional e-mail. In the configuration, I enter my e-mail adress and enter the password received from Administrator. The message error says: no reply from company server The IT team, cancelled the account and re-create a new one with password and I still have same problem.The opertaor Maroc Telecom couldn't help me; they say I need to provide the password of the company's server; information I can't provide?
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