I have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
I just got an email on my phone saying that I need to validate the password for the email I had registered on my phone. So I went to the setup and clicked the Email Accounts option and nothing happened. I tried pressing again and it won't open up the settings for the email accounts setup.
i have been unable to access my email setup. I click on the icon and most times nothing happens, other times it goes to the next screen but that's it. I also can't access my personal email on the phone. Both my bb email acct and personal are there but only the bb email works. Is there a way to reinstall the email set up software or somewhere I can take the phone to have it done?
I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
there is a username and password to access my email account setup and ive forgotten it, so i cannot register any new email again, kindly assist for a way to delete the username and passowrd, i tried reset to factory defalt, it didnt work
I am having trouble accessing the Blackberry setup so that I can setup an email account on my phone. I have entered my username and password and I receive an error that the "Username is invalid. The user name must be at least 4 characters." The username I entered is more than 4 characters. Should I be entering my Blackberry ID here or something else?
I have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
My unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
I had my company email account on my Curve 9330 and it would not let me validate my account. So I deleted that account and tried to recreate it. I go to Settings>Email Accounts, but when I try to click on Internet Email Account to create it nothing happens. I can open Enterprise Account fine, but not Internet email accounts. I have two other accounts setup under that, but it will not let me access those either. BTW I am running 6.0.0.431.
I have been using Bold 9780 for a year now without a problem. Because I Changed my password for my email account (Gmail) yesterday, I needed to update it on my Bold also. But when I tried to access Email Account Management, I got a message "Unable to open email setup application. Contact your wireless service provider". I did, and they told me that the only remedy would be to clean install the operating system. As I would like to avoid this, I searched the web a bit, and found the advice to setup my email account online. I tried this, but got an error message saying that my device was not registered, although I did register it a few minutes earlier (Houst Routing Table -> Register now). I re-registered, reboothed the device - same error.
I want to setup the e-mail client to connect to the access points according to their priority, the same way Web browser does. E.g. when set to connect to Internet category, it should first try to connect to WiFi, and if it's not available, connect to a packet data account.Can I do that with E72?
I bought a Curve 8520 today, and I want to set it up to access my existing AOL email account. Is this possible? How do I do it? and why do I keep being asked for an Enterprise Server password/code - what is it and where do I find it. Also, while we're getting all techy, my son has a curve and he has fb, twitter yahoo etc on his download icon, but I don't.
unable to access Setup>mailAccounts>Internet Mail Account folder to enable Gmail calendar syncronisation ive set up on the Vodaphone mobiel website. i get the gmail emails to my device but cant get the calendar to wsync unless i can set the security on the handset in that folder
After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
i can't setup my email on my blackberry torch. I got it from my buddy who is with telus so I got it unlocked so I can use it on Rogers. I went through them to get hooked up with the blackberry plan and everything but now when I want to setup my email it won't let me. It will only take me to the internet mail or enterprise mail section when I click on internet mail it will just go back to the main setup page WTF?
I have a Torch 9800, I've had it for over a year now. this problem happened a long time ago and I just dont know what to do. The first time I tried to setup my Email, I put in my Email and started the setup, but, by mistake, I canceled the setup in the middle of the proccess. Since then, whenever I try to set it up again, I go to "setup" and click on "Email Accounts" but its simply does not open no matter how many times i click. I tried rebooting multible times and it still doesn't work.
I just got a new Blackberry Torch 9860, before I had a Bold 9800. I had two different e-mail addresses set up on the Bold, but for some reason I can only set up one of them on the new Torch. The e-mal address that is connected with my blackberry ID can not be set up anymore.
I have a BlackBerry Torch 9800 with the 6.0 Bundle 2647. Recently, I had to change my email passwords after learning that my account was used to send spam. After changing my passwords, I went into my email setup to change the passwords on my phone. However, when I tried to access the email setup, all it would do is the "loading" icon, followed by nothing. Attempting to leave the Setup would then cause the phone to lock up, necessitating a shutdown. I've tried hard-resetting it via battery pop, not sure what else I can do to access the email setup.
Trying to get my email account onto my Blackberry Torch 9800.I go into Setup and select Email Accounts. Then it goes straight into "Enterprise Activation" , after watching the demo video on this there should be an option to choose Internet accounts, but this step is getting skipped with no way to go back.
I went to add a gmail account, and added it no problem. Password worked fine, and was edit the settings. When I went to check the email account it said there was no email address setup. So I go back to setup and get this message:
"A new Blackberry device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device."
I hit the "Move Email Account" button and enter the correct password. I get all the confirmations, and can edit settings for the account if I want. But then when I go to check the email, I get the same message again. I have tried it with multiple email addresses and SIM cards and the same thing happens to all of them.
So I have a Torch 9800 and I need to setup a new email on my phone. I already have one email on my phone, but I need this second one as well. However, everytime I try setting it up, I can't get past choosing what kind of email it is. It doesn't open the app and I get a message saying that I need to check with my wireless service provider.
Blackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.
Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.
I go to setup and then email accounts, then choose Internet mail account -it goes straight to existing users asking for user name and password.There is no list of email providers.I have tried logging on using a previous user and password but I get a message saying that it isn't valid or that the user name needs to be at least 4 characters- my user name is 6 characters.
I cannot set up a particular email which is a yahoo email. I was successfully able to setup other yahoo emails. I remember that this particular email was linked to a former blackberry which was stolen about 19 months ago. Now I have another blackberry on another network service provider and it keeps saying update failed. I am starting to suspect that perhaps the email is still linked to that blackberry ....
i reset my blackberry 9860. I had to enter the passwords again. Unfortunately it was refusing to register one account and therefore i deleted the E Mail account from setup, but it has not deleted from the homescreen. I am now trying to re-set up the E Mail but it is refusing to set it up. it keeps on saying username, password, etc are incorrect. What is the best solution for this problem?
I can't setup email function in my new Torch. When I press Setup--> Email Accounts-->Internet Mail Account, the device just jump back to the Setup screen. But it allow setup for Enterprise Account.