Trying to get my email account onto my Blackberry Torch 9800.I go into Setup and select Email Accounts. Then it goes straight into "Enterprise Activation" , after watching the demo video on this there should be an option to choose Internet accounts, but this step is getting skipped with no way to go back.
View 2 RepliesI just got a new Blackberry Torch 9860, before I had a Bold 9800. I had two different e-mail addresses set up on the Bold, but for some reason I can only set up one of them on the new Torch. The e-mal address that is connected with my blackberry ID can not be set up anymore.
View 3 Replies View RelatedMy blackberry torch 1 email account setup is not working..how can I fix it?
View 1 Replies View RelatedSince I have installed this last OS ipgrade on BB TORCH, (6.0 offer 1907), I cannot access anymore the mail set up. Clicking on the icon bring me sometimes to the choice for personnal email or enterprise and when I click on personal, I come back to the menu. Sometimes I canot even go to thi screen and I stay at the menu level.
I have my emails set up correctly for the blackberry web site, and I sent the service book to my mobile. I get emails working correctly.
After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
View 3 Replies View Relatedi can't setup my email on my blackberry torch. I got it from my buddy who is with telus so I got it unlocked so I can use it on Rogers. I went through them to get hooked up with the blackberry plan and everything but now when I want to setup my email it won't let me. It will only take me to the internet mail or enterprise mail section when I click on internet mail it will just go back to the main setup page WTF?
View 2 Replies View RelatedI have a Torch 9800, I've had it for over a year now. this problem happened a long time ago and I just dont know what to do.
The first time I tried to setup my Email, I put in my Email and started the setup, but, by mistake, I canceled the setup in the middle of the proccess. Since then, whenever I try to set it up again, I go to "setup" and click on "Email Accounts" but its simply does not open no matter how many times i click. I tried rebooting multible times and it still doesn't work.
how to setup email of my torch? i just buy my torch and can't send the email?
View 1 Replies View RelatedMy blackberry torch will not allow me to setup an email that is not enterprise server based.
View 1 Replies View RelatedI have recently gone through a new update and now I cannot access my email accounts to change my passwords. I am required to change my passwords every 90 days so I am familiar with the process and since the update I ran on Friday May 27th, I can go to "setup", and select "Email Accounts", and then it just tells me that "Updates are ready for your device." I am able to select either "yes" or "no", but either option takes me back to the "setup" menu. Is there a way I can uninstall the most recent update, or is there a way to fix this issue?
View 1 Replies View Relatedi have been using email service for more than a year now through my BB storm 2 (9520) recently i got a message that i need to verify my email password and as i did that through email set up i got the pop up msg as " email address and password do not match " however when i use my mail on laptop it works with the same password. i formatted my phone also still it wont work?
View 1 Replies View Relatedbefore we get into the details:
-I have a BIS-enabled data plan
-I have tried doing a software update
-I've tried battery-pull
-I have tried re-sending the service books/host routing table
My phone crashed on me the other day. After letting it reset, I am unable to setup email. When I go to Setup-Email Accounts- and then click on Internet Email Account, the phone does not respond. It only responds when I click Enterprise Email.
I have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
View 9 Replies View RelatedI have a BlackBerry Torch 9800 with the 6.0 Bundle 2647. Recently, I had to change my email passwords after learning that my account was used to send spam. After changing my passwords, I went into my email setup to change the passwords on my phone. However, when I tried to access the email setup, all it would do is the "loading" icon, followed by nothing. Attempting to leave the Setup would then cause the phone to lock up, necessitating a shutdown. I've tried hard-resetting it via battery pop, not sure what else I can do to access the email setup.
View 2 Replies View RelatedI went to add a gmail account, and added it no problem. Password worked fine, and was edit the settings. When I went to check the email account it said there was no email address setup. So I go back to setup and get this message:
"A new Blackberry device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device."
I hit the "Move Email Account" button and enter the correct password. I get all the confirmations, and can edit settings for the account if I want. But then when I go to check the email, I get the same message again. I have tried it with multiple email addresses and SIM cards and the same thing happens to all of them.
So I have a Torch 9800 and I need to setup a new email on my phone. I already have one email on my phone, but I need this second one as well. However, everytime I try setting it up, I can't get past choosing what kind of email it is. It doesn't open the app and I get a message saying that I need to check with my wireless service provider.
View 1 Replies View RelatedBlackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.
Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.
I go to setup and then email accounts, then choose Internet mail account -it goes straight to existing users asking for user name and password.There is no list of email providers.I have tried logging on using a previous user and password but I get a message saying that it isn't valid or that the user name needs to be at least 4 characters- my user name is 6 characters.
View 9 Replies View RelatedI cannot set up a particular email which is a yahoo email. I was successfully able to setup other yahoo emails. I remember that this particular email was linked to a former blackberry which was stolen about 19 months ago. Now I have another blackberry on another network service provider and it keeps saying update failed. I am starting to suspect that perhaps the email is still linked to that blackberry ....
View 1 Replies View Relatedi reset my blackberry 9860. I had to enter the passwords again. Unfortunately it was refusing to register one account and therefore i deleted the E Mail account from setup, but it has not deleted from the homescreen. I am now trying to re-set up the E Mail but it is refusing to set it up. it keeps on saying username, password, etc are incorrect. What is the best solution for this problem?
View 3 Replies View RelatedI can't setup email function in my new Torch. When I press Setup--> Email Accounts-->Internet Mail Account, the device just jump back to the Setup screen. But it allow setup for Enterprise Account.
View 9 Replies View Relatedhave setup my hotmail one up fine and one of my hosting companies in the uk with no problem when i go to install my main emails accounts which are all with the same host justhost.com i get the error message.
View 1 Replies View RelatedHave been using my E6 for month with no issue. Friday my email stopped downloading from hotmail. I deleted the mail setup however now it won't set up. Have tried to set up a gmail as well with no success. It goes to configure the mailbox and then I get "unable to connect with the information provided. Try again". It has been doing this since Saturday 4th Feb.. I have upgraded the software on the phone and reset factory settings with no success.
View 4 Replies View RelatedI received my E72 today with the latest firmware update 031.023. I tried to set up email many times. A message shows up "No email mailboxes defined. Create a mailbox?" I click yes and then I either go to Hotmail or Gmail to setup the account. After I enter the username and password, a message shows up "detect email settings" and the screen goes right back to the [Email] screen. I do not see a separate application to check my gmail or hotmail emails and then it goes back to the beginning with a message asking me to create a mailbox.
View 5 Replies View RelatedRecently I had to change my gmail password and now I am not able to receive email on my device. I am using the bold 9700 and upgraded to OS 6. When I go into setup manager and I click on email nothing happens. Is there any way I can either delete the old inbox that was on my phone and resetup a new email box, or change my password on the device so that I can get my email working again.
View 9 Replies View RelatedAbout a month ago I had a severe system crash and had to re-install BB 7.1, once it was re-installed I used Blackberry Protect to get all my settings back. For some reason since then my phone will not send or recieve email even though it shows I have an email account set up on it. When I go to Setup and try to click on "Email Accounts" nothing happens MOST of the time. Sometimes I can get into the next screen but it won't let me open the BIS only the BES. I have searched and searched and used a few of the remedies I have seen on here and none of them have worked. I have the approriate data plan as email worked fine BEFORE the system crash, I have "registered" it and re-sent the data packs and everything else. I just can't get past the one screen to get INTO the settings. I have tried mobile.blackberry.com, chose Canada but there is NOTHING there to change any email settings.
Running 7.1 on a BB 9900 with Telus in Alberta Canada
I have a Blackberry Curve 9300 which was working fine until I put my Sim card into the previous BB 8900 to remove data etc as I am going to trade it in. I performed a wipe on the previous BB and was pleased with the result until I put my Sim back in the 9300 and discovered I now have no email setup. When I try to enter the setup email wizard it just freezes, if I'm redirected there its the same. Am just reinstalling OS 6 bundle 2647 in the vain hope that it might work but am not convinced.
View 1 Replies View Relatedi had an email set up on my BBerry 9700?wanted to try it out so he popped his virgin simcard in the phone. When i returned my sim card in there, everything but my Email wasn't showing up.I try and go into the Email setup wizard and it wont even allow me to do so.I get an error that says "There was an error trying to access the service. Please Try again. Contact virhin Mobile at 1 888 999 2321 or 611..
View 2 Replies View RelatedI just updated the software on my blackberry last Saturday (March 3), and I haven't received any emails since. I have went to Setup> Email Accounts and entered in my password to verify my account and it brings me to a screen that says "Sorry, unable to continue your session. Please log in again." Once I press OK it takes me back to the Setup main screen.
View 8 Replies View RelatedI want to change my Emailadresses on my Phone, but I have to fill in a Name and a Password from the Black Berry Internet Service, but i donīt know if i have a Name there, ich donīt know. So i push the button for create a new one. There qou have to fill in the PIn and the IMEI from the telefon, iīve done that, and it says that this handy is registred with a name. So i push the button for forget password, and i have to fill in my Username, but i tastes all the usernames i think its right. It ever shows that the Password is sent to my telefon, but nothing reach me..
View 1 Replies View RelatedCurve 9300, I've set up several email accounts ok a few months ago, now I want to add another the icon doesn't respond despite having worked fine before, all the other icons in the setup section are fine & my current emails are fine.
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