So I have a Torch 9800 and I need to setup a new email on my phone. I already have one email on my phone, but I need this second one as well. However, everytime I try setting it up, I can't get past choosing what kind of email it is. It doesn't open the app and I get a message saying that I need to check with my wireless service provider.
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i have been unable to access my email setup. I click on the icon and most times nothing happens, other times it goes to the next screen but that's it. I also can't access my personal email on the phone. Both my bb email acct and personal are there but only the bb email works. Is there a way to reinstall the email set up software or somewhere I can take the phone to have it done?
View 1 Replies View Relatedwhen i click on setup and then on email accounts, it returns to the setup page and then freezes.
View 2 Replies View RelatedI needed to setup a secondary email addy with RogersWireless yesterday and while I was there I got the bright idea to change my password for my primary account.This totally screwed my BB (no more email being received) sent me an email saying I needed to verify my password.tried to go into Setup to access my email settings..my BB freezes and I have to shut it down and re-start.Next bright idea...go to Messages Options then try to access email settings that way...message comes up and says "Unable to open email setup application. Contact your wireless service provider."Now I'm not saying I don't enjoy spending an afternoon chatting with Rogers but is there anyway to fix this without having to waste an afternoon?
View 1 Replies View RelatedAfter changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
View 3 Replies View RelatedMy Email Accounts Icon will not open under Setup on my Bold 9930. Neither the push-to-touch or the hot button will open this set-up Icon. All other set-up Icons work okay. I've completely removed the battery and SIM card, but the problem remains.
View 3 Replies View RelatedI have changed the carrier from Vodafone to AIrcel. while i had vodafone connection i was able to access my personal mails (gmail and yahoo) however am unable to set up email now when am in Aircel conneciton. i have activated enterprise account.
View 4 Replies View Relatedi can't setup my email on my blackberry torch. I got it from my buddy who is with telus so I got it unlocked so I can use it on Rogers. I went through them to get hooked up with the blackberry plan and everything but now when I want to setup my email it won't let me. It will only take me to the internet mail or enterprise mail section when I click on internet mail it will just go back to the main setup page WTF?
View 2 Replies View RelatedI have a Torch 9800, I've had it for over a year now. this problem happened a long time ago and I just dont know what to do.
The first time I tried to setup my Email, I put in my Email and started the setup, but, by mistake, I canceled the setup in the middle of the proccess. Since then, whenever I try to set it up again, I go to "setup" and click on "Email Accounts" but its simply does not open no matter how many times i click. I tried rebooting multible times and it still doesn't work.
how to setup email of my torch? i just buy my torch and can't send the email?
View 1 Replies View RelatedMy blackberry torch will not allow me to setup an email that is not enterprise server based.
View 1 Replies View RelatedI have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
View 1 Replies View RelatedAfter installing OS6 i am not able to setup email on my bb,after setup it shows that new icon will be on the homescreen, but i don't see any icon.
View 2 Replies View Relatedafter my blackberry curve 8310 is reprogram i lost my "email setup" icon.
View 1 Replies View RelatedReceived a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
I while back after installing an update on my phone from the BB site. I am not sure what the update was it was a few months ago. I lost my email accounts. When trying to add them back by going into SETUP and then clicking on EMAIL ACCOUNTS nothing happens, no errors. It just sits there. I've wiped the device earlier today and still nothing happens when I click on the Email Accounts icon.
View 1 Replies View RelatedIve just got my new BB Curve 3g but cant setup an email account. It just keeps asking for me to setup an enterprise account?? But i just want to use my existing hotmail account.Also I registered for the Blackerry bolt on, but dont know if its working yet because im unable to use the BBM or facebook app, but I can use the browser to access the web when im on WIFI.
View 1 Replies View RelatedWhen I tried to setup my personal email with my BB Pearl 8220 (T-Mobile), there was no option for a personal email account, only one for an enterprise account
View 3 Replies View RelatedI bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.
View 3 Replies View RelatedI have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?
View 5 Replies View RelatedMy unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
View 1 Replies View RelatedI just received my Atrix HD today, and it refuses to recognize my verizon.net email address! I'm completely frustrated as to what to do. Every time I try to configure the email it says my password is incorrect. But of course, I can connect to my email fine from my home network via PC and laptop.I was really looking forward to using this phone. If it is a technical issue between Motorola and Verizon, I'll have no choice but to return the phone.
View 2 Replies View RelatedI have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
View 9 Replies View RelatedI just got a new Blackberry Torch 9860, before I had a Bold 9800. I had two different e-mail addresses set up on the Bold, but for some reason I can only set up one of them on the new Torch. The e-mal address that is connected with my blackberry ID can not be set up anymore.
View 3 Replies View RelatedI have a BlackBerry Torch 9800 with the 6.0 Bundle 2647. Recently, I had to change my email passwords after learning that my account was used to send spam. After changing my passwords, I went into my email setup to change the passwords on my phone. However, when I tried to access the email setup, all it would do is the "loading" icon, followed by nothing. Attempting to leave the Setup would then cause the phone to lock up, necessitating a shutdown. I've tried hard-resetting it via battery pop, not sure what else I can do to access the email setup.
View 2 Replies View RelatedTrying to get my email account onto my Blackberry Torch 9800.I go into Setup and select Email Accounts. Then it goes straight into "Enterprise Activation" , after watching the demo video on this there should be an option to choose Internet accounts, but this step is getting skipped with no way to go back.
View 2 Replies View RelatedI went to add a gmail account, and added it no problem. Password worked fine, and was edit the settings. When I went to check the email account it said there was no email address setup. So I go back to setup and get this message:
"A new Blackberry device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device."
I hit the "Move Email Account" button and enter the correct password. I get all the confirmations, and can edit settings for the account if I want. But then when I go to check the email, I get the same message again. I have tried it with multiple email addresses and SIM cards and the same thing happens to all of them.
Blackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.
Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.
I go to setup and then email accounts, then choose Internet mail account -it goes straight to existing users asking for user name and password.There is no list of email providers.I have tried logging on using a previous user and password but I get a message saying that it isn't valid or that the user name needs to be at least 4 characters- my user name is 6 characters.
View 9 Replies View RelatedI cannot set up a particular email which is a yahoo email. I was successfully able to setup other yahoo emails. I remember that this particular email was linked to a former blackberry which was stolen about 19 months ago. Now I have another blackberry on another network service provider and it keeps saying update failed. I am starting to suspect that perhaps the email is still linked to that blackberry ....
View 1 Replies View Relatedi reset my blackberry 9860. I had to enter the passwords again. Unfortunately it was refusing to register one account and therefore i deleted the E Mail account from setup, but it has not deleted from the homescreen. I am now trying to re-set up the E Mail but it is refusing to set it up. it keeps on saying username, password, etc are incorrect. What is the best solution for this problem?
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