BB Curve :: Unable To Setup Email Accounts
Dec 16, 2011
I while back after installing an update on my phone from the BB site. I am not sure what the update was it was a few months ago. I lost my email accounts. When trying to add them back by going into SETUP and then clicking on EMAIL ACCOUNTS nothing happens, no errors. It just sits there. I've wiped the device earlier today and still nothing happens when I click on the Email Accounts icon.
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Feb 17, 2012
I am trying to setup email accounts on my phone. I can get as far as the additional settings page where you input email server and username. Having completed this I click on next but instead if getting a finish icon the software goes back to the page for adding a new account. If I then click on set up a new email account the screen goes blank apart from the word 'login' at top of page. I have managed to set up one email account, but this did not need the additional settings.Phone is curve 8900.On a related matter, is there way of temporarily suspending the email on phone with out actually deleting the account.
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May 29, 2012
I am trying to set up multiple email accounts with BIS on my Curve 9360. My existing email accounts were initially copied from a previos Blackberry (Bold 9000), but when I attempt to add an additional one, the only option I get is "Create a new email address' (the Blackberry one).
My service provider confirms to me that this is not due to them.The problem was there with OS7.0 and remains with 7.1.
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Jul 21, 2012
I had my company email account on my Curve 9330 and it would not let me validate my account. So I deleted that account and tried to recreate it. I go to Settings>Email Accounts, but when I try to click on Internet Email Account to create it nothing happens. I can open Enterprise Account fine, but not Internet email accounts. I have two other accounts setup under that, but it will not let me access those either. BTW I am running 6.0.0.431.
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Jul 13, 2010
Cannot setup email account from my blackberry 8520. My internet on it works fine for everything else but when i try ot make account it says the gateway recieved an invalid response from the server when attempting to fufill you request. I had set up two other email account before when i first go this phone. i dot know why its not letting me do it now?
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May 8, 2010
I have been receiving absolutly no help from my local SPRINT representatives and I am about ready to throw my blackberry out the window.I received a replacement phone for my blackberry that has a missing part and I was able to sycronize all things from the old blackberry 8330 onto the new blackberry 8530.problem is that I am not getting my emails now! When I go to set up wizard, I am not given the options to set up new accounts or to delete accounts, just to sign in and when I do, the log in and passwords are not correct even though they are.
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Jul 17, 2012
I have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
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Mar 2, 2012
how to setup my email accounts? Everytime I click on the Email Accounts (under setup), I nothing happens. I can't even see the enterprise setup which I use to. I've had this on previously on Rogers and now just changed over to Fido.
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Jul 10, 2010
When using the Setup Wizard, and selecting Email Setup, I am only faced with the one option of using aan account on the Blackberry Enterprise Server.How do I set up an Internet Email account ( POP or IMAP) that is not BES?All google searches I have tried indicate that I should be faced with altermatve options.
Using BB Bold 9700
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Mar 16, 2010
Last week I bought a Bold 9700. I put in my SIM card and set up our 4 email accounts. All working fine. My husband has just gone aborad on business so has put his SIM card in it and is having problem downloading emails. I have bought another Bold 9700 for me so that we have one each now. Can I set up the device for the same 4 email accounts, so that we both have access to the accounts from our own device.
Also does he need to go through blackberry registration with his sim card so that he can access emails. As the device he is now using was originally set up with my sim inserted. He is abroad at the moment and is frantic that he may not be able to access his emails!! He is a bit of a technophobe, but from using the Bold 9700 with my sim card in he had no problem and found it very easy. Where have we gone wrong....
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Aug 6, 2011
I just got an email on my phone saying that I need to validate the password for the email I had registered on my phone. So I went to the setup and clicked the Email Accounts option and nothing happened. I tried pressing again and it won't open up the settings for the email accounts setup.
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Apr 22, 2012
is it possible to setup multiple email accounts on my iphone?
Info:
iPhone 3GS, iOS 4.1
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Mar 12, 2012
I have been having difficulty accessing the email settings on my Blackberry Bold 9780.When I first got the phone I was able to set the email accounts up I wanted no problem. Since then however I cannot access the email accounts via the setup menu. The 'Email Accounts' menu is there however I cannot click / open it to access / view the accounts.
I phoned up this morning regarding the matter and they gave me a link to a website where I was able to re-activate the email accounts. Turns out they had been deactivated. I then turned off the phone, took the battery out and turned it on again. When I tried to access email accounts via setup I still could not open the email accounts. I then phoned them again and the woman had me delete all the service books after which I was re-sent them.Basically none of the above worked. I have no email tab within my selections and still cannot access emails.
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Nov 28, 2011
I want to delete an email account on my Bold 9700. I click on setup, email acccount, internet mail account then nothing happens other than it takes me back to the set up menu screen. Seems to be stuck in a loop. I recently downloaded the new 6.0 OS.
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Jan 16, 2012
I've changed my password on my email account through my laptop and for some reason I can't open the email accounts section of the setup menu on my Blackberry torch in order to update my account details.
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May 14, 2011
I am using BB Torch 9800, the problem which I am facing is when I am trying to open the Email Accounts under Setup, I am unable to open this. I have successfully created my BB Account onto the Carrier Site and added the Email IDs these are reflected onto the device but as I am unable to open Email Accounts under Setup I am unable to Edit or Delete the Email Accounts which I don't won't on this Handle. Every time the Modifications have to be done by going to the Carrier website.
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Oct 25, 2011
I have changed the carrier from Vodafone to AIrcel. while i had vodafone connection i was able to access my personal mails (gmail and yahoo) however am unable to set up email now when am in Aircel conneciton. i have activated enterprise account.
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Jun 1, 2012
i am currently using Blackberry 9790 and i am having trouble in finding the "Email Accounts" menu in Setup, it is just not there.i was using the 7.1.0.523 then i upgraded it to the latest OS 7.1.0.746 the menu appeared after I upgraded it at first but after I restarted the device it was gone again like before.
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Oct 19, 2011
Can anyone tell me how to bundle my multiple eamil accounts on my new Atrix 2? Or is it already doing it and I just dont know?
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Aug 9, 2011
after my blackberry curve 8310 is reprogram i lost my "email setup" icon.
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Nov 29, 2011
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
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Aug 2, 2011
Ive just got my new BB Curve 3g but cant setup an email account. It just keeps asking for me to setup an enterprise account?? But i just want to use my existing hotmail account.Also I registered for the Blackerry bolt on, but dont know if its working yet because im unable to use the BBM or facebook app, but I can use the browser to access the web when im on WIFI.
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Jul 13, 2011
My unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
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Sep 1, 2011
I recently got a new Blackberry and wanted to setup my email, by doing this on a new phone my email account assumed it was being hacked so shut down! I have now created a new email account, but am unable to set it up on my blackberry. On the setup menu it still has my old email address and asks for the password, which I type in but as the accounts deactivated doesn't connect! Therefore I am stuck not being able to add a new email address to my phone.
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Oct 16, 2012
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
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Aug 9, 2011
Hi, I'm new here! Tried to set a new e-mail on my Curve 9300 and get a message saying "Unable to open email setup application-contact your wireless service provider". Not sure what this is. do I contact Orange or BB?
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Jun 17, 2011
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Jun 4, 2010
I recieved my 9650 this morning.I setup 2 email addresses (that actually were moved from my curve to my bold), and all of my emails are dumping into ONE folder i hate it. I liked on my curve how I had 2 distinct seperate email icons (boxes) that had work and personal.How do I setup my phone to have multiple icons for my multiple email accounts?
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Jun 8, 2010
I'm trying to set up my email accounts on my Nokia X6 but it's just not happening.I use the email set-up wizard and when I put in my email address and click "ok" it just keeps coming back with "unable to connect to server. Try again later" I've also tried by going into my Nokia Ovi Account settings and "verifying" my email account but no luck.This is the same for my yahoo mail and google mail.Any ideas?
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