When using the Setup Wizard, and selecting Email Setup, I am only faced with the one option of using aan account on the Blackberry Enterprise Server.How do I set up an Internet Email account ( POP or IMAP) that is not BES?All google searches I have tried indicate that I should be faced with altermatve options.
Using BB Bold 9700
Last week I bought a Bold 9700. I put in my SIM card and set up our 4 email accounts. All working fine. My husband has just gone aborad on business so has put his SIM card in it and is having problem downloading emails. I have bought another Bold 9700 for me so that we have one each now. Can I set up the device for the same 4 email accounts, so that we both have access to the accounts from our own device.
Also does he need to go through blackberry registration with his sim card so that he can access emails. As the device he is now using was originally set up with my sim inserted. He is abroad at the moment and is frantic that he may not be able to access his emails!! He is a bit of a technophobe, but from using the Bold 9700 with my sim card in he had no problem and found it very easy. Where have we gone wrong....
how to setup my email accounts? Everytime I click on the Email Accounts (under setup), I nothing happens. I can't even see the enterprise setup which I use to. I've had this on previously on Rogers and now just changed over to Fido.
View 3 Replies View RelatedI have been having difficulty accessing the email settings on my Blackberry Bold 9780.When I first got the phone I was able to set the email accounts up I wanted no problem. Since then however I cannot access the email accounts via the setup menu. The 'Email Accounts' menu is there however I cannot click / open it to access / view the accounts.
I phoned up this morning regarding the matter and they gave me a link to a website where I was able to re-activate the email accounts. Turns out they had been deactivated. I then turned off the phone, took the battery out and turned it on again. When I tried to access email accounts via setup I still could not open the email accounts. I then phoned them again and the woman had me delete all the service books after which I was re-sent them.Basically none of the above worked. I have no email tab within my selections and still cannot access emails.
I want to delete an email account on my Bold 9700. I click on setup, email acccount, internet mail account then nothing happens other than it takes me back to the set up menu screen. Seems to be stuck in a loop. I recently downloaded the new 6.0 OS.
View 3 Replies View RelatedWhen I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
View 1 Replies View RelatedI have a new 9700 with BIS.I have two email accounts. The first one was set up without any issues whatsoever.The second one is being more difficult.Up until last week, it was an exchange account so I tried to set it up as OWA. No matter what I tried, the 9700 wouldn't set up the account.
I then switched that email account it to another host at the weekend (the same host who hosts the account which does work on the 9700). The change is complete, the mailbox is 100% up and running and all the DNS records have been updated.
BUT the 9700 still won't recognise the account. I just don't know what else to try. I have tried a battery pull and also re-sent the service books but it still won't recognise the account.
I have a BB 9700 and its setup with an exchance email account, a gmail account and an ATT account for emails.
Currently, all 3 emails go to the main. Is there a way to stop this from happening as its far too many mails coming into 1 location.
I just downloaded the hero theme and it shows a mailbox for the email accounts.I pushed hide on one of the email accounts, and now it is showing a different icon than the "original" mailbox. How do I get it back to showing both mailboxes for my email accounts for the icons.
View 5 Replies View RelatedFor some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".
I used the search but was not able to find a solution.
I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:
- battery pull
- service books
- deleted the email account & re-added
I even did this combo: service books, deleted account, service books, added account & pulled battery.
I recieved my 9650 this morning.I setup 2 email addresses (that actually were moved from my curve to my bold), and all of my emails are dumping into ONE folder i hate it. I liked on my curve how I had 2 distinct seperate email icons (boxes) that had work and personal.How do I setup my phone to have multiple icons for my multiple email accounts?
View 5 Replies View RelatedI'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
Can anyone please explain why i have a new 'mini orange envelope' icon with a 'thin swirly line round it' at the bottom of my folder on my 2 x hotmail accounts folders? They used to just be plain envelopes icons. Has something happened that I should be aware of or is something saved? What is this new icon alerting me to? or is this just a creative upgrade?(I auto-upgraded my BB Desktop Software to 6.0.0.40 recently, is this related?)I have always had a 'mini globe' icon at the bottom of my folder for my Gmail account. This has stayed the same. Does it perhaps represent a pop/hotmail account as opposed to a gmail-forwarded account?
View 5 Replies View RelatedIm in South Africa, got a 9700 from Nashuamobile, using the MTN network.My contract is only beginning from 01 July.I want to setup my current email adress on the phone like it is currrently on my N95.However it seems it will not be possible without the Blackberry service been activated?
So if this is the case, then my question is that the will it be impossible to have my email working on it without the BIS or BES service? How can this be possible? I thought I have the option of taking the BIS service or not?I suppose its the same in all countries , nevermind the ISp or Carrier?
i just got my bold and when i try to set up my account it says connecting to email settings then says the app has encountered an error and cannot continue.. I have a att unlocked, please help!
View 11 Replies View RelatedMy phone only shows one option: setup a work email account? Why? Has anyone experience this? Actually I bought this phone used, now I'm scare I got ripped off.
View 14 Replies View Relatedi just purchased a bold 9700 and i was trying to configure my personal email accounts. however, under settings -> setup wizard-> email setup, i only have the option to use "i want to use a work email account with a blackberry enterprise server", and nothing else. i viewed setting up personal email Internet video and from the user menu, there seems to be a possibility to select "personal email" setup where gmail and hotmail can be configured.
View 4 Replies View RelatedEvery time I try to set up an email address, it does not give me the two options (i.e I want to create or add an email address or I want to use a work email account with a BlackBerry Enterprise Server). Instead, it only gives me the "Work" email option. This means I cannot setup Instant Messaging or anything.
View 4 Replies View RelatedI just got my BB9700 yesterday. I wanted to set up my email account and encountered the following problem:There is no option to "I want to create an email account" in the set-up wizard.In the email setup wizard, I only have the option to "I want to use a work email account with a BB Enterprise Server", and it does not work for my email accounts.
View 6 Replies View RelatedI bought an unlocked Blackberry Bold 9700 (original carrier is rogers) through Ebay to use it with my pay as you go Fido plan. My main reason to buy this phone was to be able to browse the internet and check my email in wireless hotspots ( I am a student so wireless internet is openly available at the university). However, under email setup the only option available to me is the Blackberry Enterprise server, I apparently should have a 'personal email setup' but it is not available. I did a lot of research on the internet and this forum but could not find a solution to my problem. I would be very grateful if someone can provide me with some answers. I also contacted the person whom I bought the phone from and apparently he does not have the answers either. Tried calling Fido and they did not offer any support as the phone one was not bought from them.
View 13 Replies View RelatedWhen I go into setup on my Bold 9700 mand I click on Email Account I get through to "select the type of email account" and when I try to select "Internet Mail Account" it kicks me back to the Setup menu.
View 4 Replies View RelatedRecently I had to change my gmail password and now I am not able to receive email on my device. I am using the bold 9700 and upgraded to OS 6. When I go into setup manager and I click on email nothing happens. Is there any way I can either delete the old inbox that was on my phone and resetup a new email box, or change my password on the device so that I can get my email working again.
View 9 Replies View Relatedive had my BB BOLD 9700 since 2 years and never had the need to link my office email to it till now so i tried to follow the setup
1- click setup
2- click setup email
3- click other
4- type my office email id and password
and its says success and i receive an email saying account activated and i will recieve emails in 20 mins BUT i can only SEND emails i CANNOTE RECIEVE any emails on my bold. when i check the settings its IMAP while my company server is on POP and on a different port.
if i try to edit my account i cannot change the IMAP to POP3.
After installing OS6 i am not able to setup email on my bb,after setup it shows that new icon will be on the homescreen, but i don't see any icon.
View 2 Replies View RelatedI am trying to setup email accounts on my phone. I can get as far as the additional settings page where you input email server and username. Having completed this I click on next but instead if getting a finish icon the software goes back to the page for adding a new account. If I then click on set up a new email account the screen goes blank apart from the word 'login' at top of page. I have managed to set up one email account, but this did not need the additional settings.Phone is curve 8900.On a related matter, is there way of temporarily suspending the email on phone with out actually deleting the account.
View 6 Replies View RelatedI just got my T-Mo 9700 yesterday and whenever I go to the email setup it says network error. I restarted the device, and have tried on 3G and wifi.
View 7 Replies View RelatedI am trying to configure bold 9700 to receive my work emails.
server info:
Service: Exchange 2003
Protocols: https (443)
Authentication : Certificate & Network logon
Currently using owa to access email using this url: https://intranet.company.com. It will require certificate to access the main page of OWA. Once authenticate then use network logon to access mailbox.
Your carrier: Telkomsel,
Bold 9700, V5.0.0.405
Apps and free space
File free before and after a battery remove/replace: 102030030 bytes
Did a battery pull fix your issue? No
I am trying to set up my email using POP. the problem is in "login information" my username suppose to be "abc@blabla.com" but it only appear as "abc" thus my blackberry is unable to sign in to the email that i want to set up; and i cannot edit this area because it is set automatically by my device. Before i used Curve 8310 with v4.5 i can sucessfully create similar account becuase the login appear to be "xyz@blabla.com" instead of just "xyz" in username space. I hope you can undestand my problem,
No Personal Email Setup Option
View 11 Replies View RelatedI upgraded my Bold 9700 to OS 6 and cannot configure my email addresses. My email addresses are listed and I have the option to verify the passwords but every time I enter the correct password I get a message that says "Sorry, unable to continue your session. Please log in again." The only options I have when dealing with my email addresses is to verify the password. I cannot add an account and I cannot delete an account. There is no option to edit. Essentially there are no options at all except to verify passwords. When I open the menu I get switch application, help and close. Nothing else.
View 8 Replies View RelatedI while back after installing an update on my phone from the BB site. I am not sure what the update was it was a few months ago. I lost my email accounts. When trying to add them back by going into SETUP and then clicking on EMAIL ACCOUNTS nothing happens, no errors. It just sits there. I've wiped the device earlier today and still nothing happens when I click on the Email Accounts icon.
View 1 Replies View Related