Up until now I have had two personal emails setup and functions. Now realize they are not there. Went to Setup/Email Accounts..and the icon is not there. I can't find anywhere else.Why can't I setup my email on BB? Where is the icon?
I bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.
I have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?
Cannot Setup my Office email account defcomtechnologies.com on my New BB 9900. Whenever I try. It says invalid email address or password.Verify your email address and password. If error persist,contact [url]...
I am not able to receive emails after a security wipe. I am not receiving emails on my enterprise mailbox and when I am trying to configure the mailbox, it says unable to contact the server and every time i try to configure enterprise email a mail comes to my enterprise id with following message "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and nothing happens after that. Even the other mailbox like yahoo etc are facing the same issue. After security wipe, I am not able to configure any of my mailbox on Bold 9780. I having been using this phone for last 8 months and it was working fine until last 3 weeks.
I cant seem to set up my emails on the phone it wants me to activate my enterprise account, I dont know what this is, all I want to do is set up my hotmail account with the phone but there is not an option to do this.
After changing one of the my email account passwords, I tried to update the info in the set up area but the 'email account' icon doesn't respond (all the others do). I've tried switching off and on and taking out the battery.
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v126.96.36.1992(Platforms 188.8.131.52) Carrier: M1(Singapore)
I recently updated to the new OS version, but when I went to set up my email accounts again, it's says "Sorry, unable able to continue your session. Please log in again." I know for a fact that the passwords are correct because it allows me to see the passwords.
Im in South Africa, got a 9700 from Nashuamobile, using the MTN network.My contract is only beginning from 01 July.I want to setup my current email adress on the phone like it is currrently on my N95.However it seems it will not be possible without the Blackberry service been activated?
So if this is the case, then my question is that the will it be impossible to have my email working on it without the BIS or BES service? How can this be possible? I thought I have the option of taking the BIS service or not?I suppose its the same in all countries , nevermind the ISp or Carrier?
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
i just purchased a bold 9700 and i was trying to configure my personal email accounts. however, under settings -> setup wizard-> email setup, i only have the option to use "i want to use a work email account with a blackberry enterprise server", and nothing else. i viewed setting up personal email Internet video and from the user menu, there seems to be a possibility to select "personal email" setup where gmail and hotmail can be configured.
Every time I try to set up an email address, it does not give me the two options (i.e I want to create or add an email address or I want to use a work email account with a BlackBerry Enterprise Server). Instead, it only gives me the "Work" email option. This means I cannot setup Instant Messaging or anything.
I just got my BB9700 yesterday. I wanted to set up my email account and encountered the following problem:There is no option to "I want to create an email account" in the set-up wizard.In the email setup wizard, I only have the option to "I want to use a work email account with a BB Enterprise Server", and it does not work for my email accounts.
When using the Setup Wizard, and selecting Email Setup, I am only faced with the one option of using aan account on the Blackberry Enterprise Server.How do I set up an Internet Email account ( POP or IMAP) that is not BES?All google searches I have tried indicate that I should be faced with altermatve options.
I bought an unlocked Blackberry Bold 9700 (original carrier is rogers) through Ebay to use it with my pay as you go Fido plan. My main reason to buy this phone was to be able to browse the internet and check my email in wireless hotspots ( I am a student so wireless internet is openly available at the university). However, under email setup the only option available to me is the Blackberry Enterprise server, I apparently should have a 'personal email setup' but it is not available. I did a lot of research on the internet and this forum but could not find a solution to my problem. I would be very grateful if someone can provide me with some answers. I also contacted the person whom I bought the phone from and apparently he does not have the answers either. Tried calling Fido and they did not offer any support as the phone one was not bought from them.
Last week I bought a Bold 9700. I put in my SIM card and set up our 4 email accounts. All working fine. My husband has just gone aborad on business so has put his SIM card in it and is having problem downloading emails. I have bought another Bold 9700 for me so that we have one each now. Can I set up the device for the same 4 email accounts, so that we both have access to the accounts from our own device.
Also does he need to go through blackberry registration with his sim card so that he can access emails. As the device he is now using was originally set up with my sim inserted. He is abroad at the moment and is frantic that he may not be able to access his emails!! He is a bit of a technophobe, but from using the Bold 9700 with my sim card in he had no problem and found it very easy. Where have we gone wrong....
When I go into setup on my Bold 9700 mand I click on Email Account I get through to "select the type of email account" and when I try to select "Internet Mail Account" it kicks me back to the Setup menu.
Recently I had to change my gmail password and now I am not able to receive email on my device. I am using the bold 9700 and upgraded to OS 6. When I go into setup manager and I click on email nothing happens. Is there any way I can either delete the old inbox that was on my phone and resetup a new email box, or change my password on the device so that I can get my email working again.
ive had my BB BOLD 9700 since 2 years and never had the need to link my office email to it till now so i tried to follow the setup
1- click setup 2- click setup email 3- click other 4- type my office email id and password
and its says success and i receive an email saying account activated and i will recieve emails in 20 mins BUT i can only SEND emails i CANNOTE RECIEVE any emails on my bold. when i check the settings its IMAP while my company server is on POP and on a different port.
if i try to edit my account i cannot change the IMAP to POP3.
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
I am trying to configure bold 9700 to receive my work emails. server info: Service: Exchange 2003 Protocols: https (443) Authentication : Certificate & Network logon Currently using owa to access email using this url: https://intranet.company.com. It will require certificate to access the main page of OWA. Once authenticate then use network logon to access mailbox.
Apps and free space File free before and after a battery remove/replace: 102030030 bytes Did a battery pull fix your issue? No
I am trying to set up my email using POP. the problem is in "login information" my username suppose to be "email@example.com" but it only appear as "abc" thus my blackberry is unable to sign in to the email that i want to set up; and i cannot edit this area because it is set automatically by my device. Before i used Curve 8310 with v4.5 i can sucessfully create similar account becuase the login appear to be "firstname.lastname@example.org" instead of just "xyz" in username space. I hope you can undestand my problem,