BB Torch :: Email Setup Not Working Anymore On Last Upgrade OS
May 14, 2011
Since I have installed this last OS ipgrade on BB TORCH, (6.0 offer 1907), I cannot access anymore the mail set up. Clicking on the icon bring me sometimes to the choice for personnal email or enterprise and when I click on personal, I come back to the menu. Sometimes I canot even go to thi screen and I stay at the menu level.
I have my emails set up correctly for the blackberry web site, and I sent the service book to my mobile. I get emails working correctly.
After upgrading to OS 6.0, I can not access my email setup wizard to change a password. I have the icon in my setup menu, but clicking it does nothing.
I just got a new Blackberry Torch 9860, before I had a Bold 9800. I had two different e-mail addresses set up on the Bold, but for some reason I can only set up one of them on the new Torch. The e-mal address that is connected with my blackberry ID can not be set up anymore.
Trying to get my email account onto my Blackberry Torch 9800.I go into Setup and select Email Accounts. Then it goes straight into "Enterprise Activation" , after watching the demo video on this there should be an option to choose Internet accounts, but this step is getting skipped with no way to go back.
My phone was unlock and working alright. Then I passed it to my granddaughter. She try to upgrade it and sync it with iTunes . Suddenly just display no service.
Anyone can let me have AT&T's email address for asking help to unlock my old iPhone 3G. A relative gave it to me last year. It work alright with my Vodafone sim till I try to upgrade it lately. Now it just go into no service. I were told AT&T lock it again when I try to upgrade.
Yesterday i successfully upgraded my E52 to latest firmware - 031.012. After upgrade i removed all previous email accounts (1 MFE, 1 pop and 1 imap) and start a new setup.i have to mention, that i double checked that the email client version has updated to 2.1.0 (the old one was 2.0.5). There are also several visual changes during the email setup.
Now here is my issue: I recreated my exchange email account and it works perfectly, but when i try to add a second email account (Email->New), choose one of the providers from the list (Windows Live for example) and proceed here is what happens:
1. I get a promt to enter email address and password
2.Then "Validating settings" and "Downloading terms" progress bars start
3. After "Downloading terms" progress bar completes i am returned at the page where have to choose email provider again
Is there someone with similar issue as mine when has upgraded to 031.012?
I am a blackberry developer working on a recording software. Just did an OS upgrade on my 9800 when I saw an upgrade alert on BlackBerry Desktop Software.The OS after upgrade is 6.0 bundle 2342 (v6.0.0.526 platform 6.6.0.195)Now when I run my application to do the voice record (WAV format, not AMR ), I keep getting an error "Requested bitrate is not supported", I tried different bitrate (8000,16000, 44100, 48000....), none of them supported.I used to use bitrate=8000 for recording and it worked, but now it throw above exception.I even change encoding bit from 16 to 8bit, channel from 1 to 2, didn't work.
I upgraded my Bold 9700 to OS 6 and cannot configure my email addresses. My email addresses are listed and I have the option to verify the passwords but every time I enter the correct password I get a message that says "Sorry, unable to continue your session. Please log in again." The only options I have when dealing with my email addresses is to verify the password. I cannot add an account and I cannot delete an account. There is no option to edit. Essentially there are no options at all except to verify passwords. When I open the menu I get switch application, help and close. Nothing else.
do/does anyone get yahoo mail working? I just can't get to work, I have no problem setting up Gmail and have it working....my yahoo mail was working fine before the firmware 2.1 update.
After changing network I had to re register my new sim for the blackberry service for my email. When i entered the email set up program it prompted me to update from 6.10.1119.1125 to 6.11.0324.1701. After this i rebooted the device and tried to setup my email. When I enter the email setup program it "hangs" on "checking for updates" or sometimes "checking settings" . It will not go past this screen and I am unable to set up my email. I have contacted Three Uk customer service and they have no resolve. Can you help as I cannot use the email service on my blackberry. I have also tried to setup on the website but it says I must setup on my device for the 9800 phone.
I have a Torch 9810. I had my email account set up on it and I've never had any problems. Today, I realised I hadn't been receiving emails. So I checked the settings in setup and couldn't find anything amiss. I've tried the usual stuff - sending service books, host routing table registration, numerous battery pulls and restarts, and deleting/re-adding my email account. None of it has worked.
The only thing that happens when I am trying to activate the email address is it says "contacting server....retrying..." and doesn't do anything else.
Is there something I can do? It's driving me mad not being able to sort it out
My Desktop Manager and Torch were working beautifully together until a week or two ago. Now it will connect and says it's synching, but nothing gets transfered. When I try to close out the Desktop Manager, it shows that it is disconnecting, then just hangs there, and I have to use CTRL ALT DEL to close the program. I NEED the data on my BB and I am worried that it hasn't updated or synched properly in over a week.
The email client on my N8 with Belle suddenly stopped working. I have configured my email with IMAP (Standard not OVI!) and it was working OK until a couple of days ago. Now I can not retrieve/send any email - I always get the message: "Unable to sign in. Try again.". I also tried and removed this particular account and added it once again (as a matter of fact I did this about 10 times!!!) but still no emails are shown. Of course this same mail is working perfectly on all of my PCs and notebooks.
i can't setup my email on my blackberry torch. I got it from my buddy who is with telus so I got it unlocked so I can use it on Rogers. I went through them to get hooked up with the blackberry plan and everything but now when I want to setup my email it won't let me. It will only take me to the internet mail or enterprise mail section when I click on internet mail it will just go back to the main setup page WTF?
I have a Torch 9800, I've had it for over a year now. this problem happened a long time ago and I just dont know what to do. The first time I tried to setup my Email, I put in my Email and started the setup, but, by mistake, I canceled the setup in the middle of the proccess. Since then, whenever I try to set it up again, I go to "setup" and click on "Email Accounts" but its simply does not open no matter how many times i click. I tried rebooting multible times and it still doesn't work.
I have recently gone through a new update and now I cannot access my email accounts to change my passwords. I am required to change my passwords every 90 days so I am familiar with the process and since the update I ran on Friday May 27th, I can go to "setup", and select "Email Accounts", and then it just tells me that "Updates are ready for your device." I am able to select either "yes" or "no", but either option takes me back to the "setup" menu. Is there a way I can uninstall the most recent update, or is there a way to fix this issue?
i have been using email service for more than a year now through my BB storm 2 (9520) recently i got a message that i need to verify my email password and as i did that through email set up i got the pop up msg as " email address and password do not match " however when i use my mail on laptop it works with the same password. i formatted my phone also still it wont work?
-I have a BIS-enabled data plan -I have tried doing a software update -I've tried battery-pull -I have tried re-sending the service books/host routing table
My phone crashed on me the other day. After letting it reset, I am unable to setup email. When I go to Setup-Email Accounts- and then click on Internet Email Account, the phone does not respond. It only responds when I click Enterprise Email.
I have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
I have a BlackBerry Torch 9800 with the 6.0 Bundle 2647. Recently, I had to change my email passwords after learning that my account was used to send spam. After changing my passwords, I went into my email setup to change the passwords on my phone. However, when I tried to access the email setup, all it would do is the "loading" icon, followed by nothing. Attempting to leave the Setup would then cause the phone to lock up, necessitating a shutdown. I've tried hard-resetting it via battery pop, not sure what else I can do to access the email setup.
I went to add a gmail account, and added it no problem. Password worked fine, and was edit the settings. When I went to check the email account it said there was no email address setup. So I go back to setup and get this message:
"A new Blackberry device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device."
I hit the "Move Email Account" button and enter the correct password. I get all the confirmations, and can edit settings for the account if I want. But then when I go to check the email, I get the same message again. I have tried it with multiple email addresses and SIM cards and the same thing happens to all of them.
So I have a Torch 9800 and I need to setup a new email on my phone. I already have one email on my phone, but I need this second one as well. However, everytime I try setting it up, I can't get past choosing what kind of email it is. It doesn't open the app and I get a message saying that I need to check with my wireless service provider.
Blackberry sent a message it could not authenticate account password and e-mail. It is same account, password and e-mail as it has been for last two years. IT guy says change to Iphone or Android - less interface problems.
Have followed directions to a "T" and it still says "invalid e-mail address or password." IT guy confirms both still same and I can still access e-mail by laptop. In putted server host etc'' just as requested.At a loss as to how to set up e-mail FYI - yahoo and Google set up seamlessly just not with outlook. Have not had issue for past two years.
I go to setup and then email accounts, then choose Internet mail account -it goes straight to existing users asking for user name and password.There is no list of email providers.I have tried logging on using a previous user and password but I get a message saying that it isn't valid or that the user name needs to be at least 4 characters- my user name is 6 characters.
I cannot set up a particular email which is a yahoo email. I was successfully able to setup other yahoo emails. I remember that this particular email was linked to a former blackberry which was stolen about 19 months ago. Now I have another blackberry on another network service provider and it keeps saying update failed. I am starting to suspect that perhaps the email is still linked to that blackberry ....
i reset my blackberry 9860. I had to enter the passwords again. Unfortunately it was refusing to register one account and therefore i deleted the E Mail account from setup, but it has not deleted from the homescreen. I am now trying to re-set up the E Mail but it is refusing to set it up. it keeps on saying username, password, etc are incorrect. What is the best solution for this problem?
