RIM :: Email Setup Not Working On BB 9860

Jun 29, 2012

before we get into the details:

-I have a BIS-enabled data plan
-I have tried doing a software update
-I've tried battery-pull
-I have tried re-sending the service books/host routing table

My phone crashed on me the other day. After letting it reset, I am unable to setup email. When I go to Setup-Email Accounts- and then click on Internet Email Account, the phone does not respond. It only responds when I click Enterprise Email.

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