Everytime i go to Setup->Email Setup->it says "i want to use a work email account with a Blackberry Enterprise Server"as i have no other option, i click next..then it asks me if i have an Enterprise Activation password.I dont have one, and i dont know how to get one.Even when i click yes, it asks for my email id and password, and an activation server address.
View 8 RepliesI just dowloaded and installed desktop software 5.13 and am now not getting any email updates on my curve.I did change me email password in Hotmail, but now cannot reconfigure either of Outlook and my device to allow for continued delivery to my device.I hope someone here can point me in the right direction. I've not been able to find anything via Google or even Microsoft.
View 7 Replies View RelatedI access my emails from work thru a VPN. I purchased a Curve 8520 cause I understood I could receive my emails on my smartphone. I set up my personal emails, which are working fine. But, I can't figure out how to set up my VPN settings for an email account on the 8520. Co-workers who have other smartphones(not Berries) and connect.
View 4 Replies View RelatedI got my first Blackberry ever yesterday. I've been wanting one for years but I finally got it and I cannot set up my email or download any apps. Each time I got to setup the email the only option is 'I want to use a work email account with a Blackberry Enterprise Server' But I don't. And I know to download apps you have to download the app world. I did it via the desktop but apparently my phone is compatible?
View 5 Replies View RelatedCannot setup email account from my blackberry 8520. My internet on it works fine for everything else but when i try ot make account it says the gateway recieved an invalid response from the server when attempting to fufill you request. I had set up two other email account before when i first go this phone. i dot know why its not letting me do it now?
View 9 Replies View RelatedI bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
View 1 Replies View RelatedI have a new-to-me device, after my original Curve 8530 had to be sent back to the carrier. I restored old settings from a backup re Desktop Manager, but now there are messaging problems. One, my setup folder doesn't have an e-mail setup option. Two, in "Email Reconciliation" option, only chloice I have is to change the e-mail account on "Message Services" drop-down. Related to that, if I'm in "messages," my Options screen lacks "Reconcile Now."
View 4 Replies View RelatedI have a Curve 8520 from TMobile (US).I also had a Pearl 8100 from Fido (Canada).I got the Curve unlocked and want to use it on the Fido network instead of the Pearl. I seem to have gotten everything working on the Curve, except for the email.I had the same email accounts (gmail, hotmail) set up on both phones, but for some reason now that I've switched over to the Curve on the Fido network, I can't send or receive email.I've checked all my settings, and they seem right.I can access the web, my Wi-Fi is set up, and I can send & receive texts. Anyone have any ideas about this email problem? Also, I can't remember my account username for the BB website to access my account online to change the email.When I ask to send my password, it says it has been sent to my BB, but of course I can't receive email, so I'm not getting it.
View 5 Replies View RelatedI have recently gone through a new update and now I cannot access my email accounts to change my passwords. I am required to change my passwords every 90 days so I am familiar with the process and since the update I ran on Friday May 27th, I can go to "setup", and select "Email Accounts", and then it just tells me that "Updates are ready for your device." I am able to select either "yes" or "no", but either option takes me back to the "setup" menu. Is there a way I can uninstall the most recent update, or is there a way to fix this issue?
View 1 Replies View RelatedI have a Blackberry Curve 9300 which was working fine until I put my Sim card into the previous BB 8900 to remove data etc as I am going to trade it in. I performed a wipe on the previous BB and was pleased with the result until I put my Sim back in the 9300 and discovered I now have no email setup. When I try to enter the setup email wizard it just freezes, if I'm redirected there its the same. Am just reinstalling OS 6 bundle 2647 in the vain hope that it might work but am not convinced.
View 1 Replies View RelatedI just updated the software on my blackberry last Saturday (March 3), and I haven't received any emails since. I have went to Setup> Email Accounts and entered in my password to verify my account and it brings me to a screen that says "Sorry, unable to continue your session. Please log in again." Once I press OK it takes me back to the Setup main screen.
View 8 Replies View RelatedI can receive email and respond to email but i cannot generate a new email message from my phone. What is going on and how can I fix the problem?
View 7 Replies View Relatedall the blackberry stuff works but I cant find the email setting, it shows me a message that says that I need a code activation from blackberry enterprise. I need the email on my phone!
View 2 Replies View RelatedI cannot setup email in my curve 8520 as it doesn't have email setup option
View 1 Replies View RelatedOne step forward 2 steps back! I had a problem with my e-mails I stopped receiving messages on Friday and since talking to the service centre I now have 2 icons on my main screen. The new one has a globe at the bottom and my email address at the top when I scroll over it. All very nice but totally unnecessary.
Since this icon has appeared all my emails on my main computer are being marked as read. They were not before Friday Any ideas??
I own a BB Curve 8520. Before having setup the BIS, I could synchronize all my Outlook stuff with the device (contacts, tasks, calendar, ...) via USB as well as Bluetooth. Since I have setup BIS, I can still synchronize my contacts with Outlook, but even when I configure the Calendar to be synched as well, nothing happens. No errors are shown in the log. Seems that the calendar sync is just skipped. Does anyone have an idea what could have gone wrong? I also already tried a soft reset of the device.
View 37 Replies View RelatedDevice info
Bell Mobility
Curve 8530, OS 5.0.0.337 (platform 4.2.0.136)
Apps and free space
File free: 117980906 bytes
Battery pull did not fix the issue.
I've had my Curve BB for over a month with little to no problems (it stopped 'pushing' to my custom email a couple weeks ago, but I researched and resent the service books, etc. and it worked fine after that). Now, however, it has dropped/removed my two custom email icons. Poof. Gone. One minute they were there, the next, gone. I've already checked to make sure they weren't hidden. They're not. I went into email setting again and it no longer even showed them as having been set up - one of them being my home email that is pushed to my BB and the second being my BB email itself.
I am having problems with the email on my blackberry - every time I reply to an email, I get sent the original email (which I am replying to) to my phone again. Does anyone know how to stop this?
View 4 Replies View Relatedi have been using email service for more than a year now through my BB storm 2 (9520) recently i got a message that i need to verify my email password and as i did that through email set up i got the pop up msg as " email address and password do not match " however when i use my mail on laptop it works with the same password. i formatted my phone also still it wont work?
View 1 Replies View RelatedI just got a new Blackberry Torch 9860, before I had a Bold 9800. I had two different e-mail addresses set up on the Bold, but for some reason I can only set up one of them on the new Torch. The e-mal address that is connected with my blackberry ID can not be set up anymore.
View 3 Replies View RelatedTrying to get my email account onto my Blackberry Torch 9800.I go into Setup and select Email Accounts. Then it goes straight into "Enterprise Activation" , after watching the demo video on this there should be an option to choose Internet accounts, but this step is getting skipped with no way to go back.
View 2 Replies View Relatedbefore we get into the details:
-I have a BIS-enabled data plan
-I have tried doing a software update
-I've tried battery-pull
-I have tried re-sending the service books/host routing table
My phone crashed on me the other day. After letting it reset, I am unable to setup email. When I go to Setup-Email Accounts- and then click on Internet Email Account, the phone does not respond. It only responds when I click Enterprise Email.
I have been receiving absolutly no help from my local SPRINT representatives and I am about ready to throw my blackberry out the window.I received a replacement phone for my blackberry that has a missing part and I was able to sycronize all things from the old blackberry 8330 onto the new blackberry 8530.problem is that I am not getting my emails now! When I go to set up wizard, I am not given the options to set up new accounts or to delete accounts, just to sign in and when I do, the log in and passwords are not correct even though they are.
View 5 Replies View RelatedHave been using my E6 for month with no issue. Friday my email stopped downloading from hotmail. I deleted the mail setup however now it won't set up. Have tried to set up a gmail as well with no success. It goes to configure the mailbox and then I get "unable to connect with the information provided. Try again". It has been doing this since Saturday 4th Feb.. I have upgraded the software on the phone and reset factory settings with no success.
View 4 Replies View RelatedI received my E72 today with the latest firmware update 031.023. I tried to set up email many times. A message shows up "No email mailboxes defined. Create a mailbox?" I click yes and then I either go to Hotmail or Gmail to setup the account. After I enter the username and password, a message shows up "detect email settings" and the screen goes right back to the [Email] screen. I do not see a separate application to check my gmail or hotmail emails and then it goes back to the beginning with a message asking me to create a mailbox.
View 5 Replies View RelatedRecently I had to change my gmail password and now I am not able to receive email on my device. I am using the bold 9700 and upgraded to OS 6. When I go into setup manager and I click on email nothing happens. Is there any way I can either delete the old inbox that was on my phone and resetup a new email box, or change my password on the device so that I can get my email working again.
View 9 Replies View RelatedAbout a month ago I had a severe system crash and had to re-install BB 7.1, once it was re-installed I used Blackberry Protect to get all my settings back. For some reason since then my phone will not send or recieve email even though it shows I have an email account set up on it. When I go to Setup and try to click on "Email Accounts" nothing happens MOST of the time. Sometimes I can get into the next screen but it won't let me open the BIS only the BES. I have searched and searched and used a few of the remedies I have seen on here and none of them have worked. I have the approriate data plan as email worked fine BEFORE the system crash, I have "registered" it and re-sent the data packs and everything else. I just can't get past the one screen to get INTO the settings. I have tried mobile.blackberry.com, chose Canada but there is NOTHING there to change any email settings.
Running 7.1 on a BB 9900 with Telus in Alberta Canada
i had an email set up on my BBerry 9700?wanted to try it out so he popped his virgin simcard in the phone. When i returned my sim card in there, everything but my Email wasn't showing up.I try and go into the Email setup wizard and it wont even allow me to do so.I get an error that says "There was an error trying to access the service. Please Try again. Contact virhin Mobile at 1 888 999 2321 or 611..
View 2 Replies View RelatedMy blackberry torch 1 email account setup is not working..how can I fix it?
View 1 Replies View RelatedMy colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
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