BB Bold :: Unable To Open Email Setup Application?
May 30, 2011
My Carrier is [URL] And I have a BIS plan. I wipe my 9700 today, but when I setup my email account, it shows "unable to open email setup application"finally I found the problem may be KB26055 but i don't know where to download the application.
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Aug 9, 2011
Hi, I'm new here! Tried to set a new e-mail on my Curve 9300 and get a message saying "Unable to open email setup application-contact your wireless service provider". Not sure what this is. do I contact Orange or BB?
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Aug 17, 2011
I needed to setup a secondary email addy with RogersWireless yesterday and while I was there I got the bright idea to change my password for my primary account.This totally screwed my BB (no more email being received) sent me an email saying I needed to verify my password.tried to go into Setup to access my email settings..my BB freezes and I have to shut it down and re-start.Next bright idea...go to Messages Options then try to access email settings that way...message comes up and says "Unable to open email setup application. Contact your wireless service provider."Now I'm not saying I don't enjoy spending an afternoon chatting with Rogers but is there anyway to fix this without having to waste an afternoon?
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Jul 31, 2012
I am having problem in setting up my email. As soon as I go to setup email it gives me an error "Your device encountered a problem with this applications server".When I try to upgrade my software on 9900 it give me an error : your Blackberry desktop software failed to validate your blackberry device update"
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Jun 1, 2012
I'm trying to setup my email but when I tried opening the Setup, there's no icon for email. So I tried to search the application, when it showed the email setup application, I clicked on it but there's no response.
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Jan 26, 2012
I have a BB Bold 9650 and I deleted the Email setup app and then performed a complete restoration on my phone the application is still missing. how to reinstall the application? Right now I don't have any e-mail accounts working.
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May 11, 2011
I purchased a Bold 9780. Everything works fine, exept that by mistake I deleted the application called "Email Setup Application". Then now when I m trying to go in the option Email account management, a message appears which says: Unable to open email setup application. Contact your wireless service provider. My phone operator is vodaphone.nl and I have the data plan. I tried to deleted all the service books, tried to register it again, and also tried to wipe the blackberry. The result is the same, this application doesnt come back. Is there any way to reinstall this application?
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Apr 12, 2012
Last week Verizon had an interuption in e-mail service.I received a notification on my Blackberry that I needed to verify my Password.I tried, but recevied a message saying email setup application is not available.I have tried numerous times since then to no avail.I even tried rebooting my phone. I'm not sure if it is a Blackberry issue or a Verizon issue.
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May 15, 2011
I just bought a new BB Bold 9780 and I was trying to configure my email account (hotmail) at first time.When I clicked on the email options the software send me a message that a new version of that program was available so I clicked YES to uptade. Later I received another message: "com.rim.bis.client" contains a different version of module "net_rim_bis_client," which is also used by "Email Setup Application." Than I clicked YES. Seconds later I received an ERROR message.Now I cannot setup any email account. The icon for email setup is not working!
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Aug 12, 2011
When I try to setup my email on the 9900, I am given a "Email setup application is temporarily unavailable, please try again later" message. It has been doing this since I got the device.
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Jul 31, 2012
I have been using Bold 9780 for a year now without a problem. Because I Changed my password for my email account (Gmail) yesterday, I needed to update it on my Bold also. But when I tried to access Email Account Management, I got a message "Unable to open email setup application. Contact your wireless service provider". I did, and they told me that the only remedy would be to clean install the operating system. As I would like to avoid this, I searched the web a bit, and found the advice to setup my email account online. I tried this, but got an error message saying that my device was not registered, although I did register it a few minutes earlier (Houst Routing Table -> Register now). I re-registered, reboothed the device - same error.
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Jul 8, 2010
On June 10, I received a notification that there was a new update available to the Internet e-mail setup application. I can't access my em-mail settings without downloading the update. I downloaded the update, and, after rebooting, there was an error message saying the software couldn't be found! There was nothing on my phone besides a white screen with a long list of software file names. I couldn't go past this screen, make phone calls, text, or even power down without pulling the battery out! BB Tech Support was able to help me reinstall the operating system and restore evertyhing through the desktop software (sadly my last sync was 4 months ago so I lost all of my apps).To this day, it still prompts me to download the update when I try to access the E-mail Setup application. I don't remember what version the update was on June 10 but the version showing is 6.11.0419.0755. I need to access this application but I'm terrified to download the update.
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Dec 29, 2011
My Email Accounts Icon will not open under Setup on my Bold 9930. Neither the push-to-touch or the hot button will open this set-up Icon. All other set-up Icons work okay. I've completely removed the battery and SIM card, but the problem remains.
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Jun 12, 2012
I have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
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Mar 25, 2012
After installing OS6 i am not able to setup email on my bb,after setup it shows that new icon will be on the homescreen, but i don't see any icon.
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Nov 20, 2012
I bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.
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Jul 20, 2012
I have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?
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Mar 29, 2010
Your carrier: Telkomsel,
Bold 9700, V5.0.0.405
Apps and free space
File free before and after a battery remove/replace: 102030030 bytes
Did a battery pull fix your issue? No
I am trying to set up my email using POP. the problem is in "login information" my username suppose to be "abc@blabla.com" but it only appear as "abc" thus my blackberry is unable to sign in to the email that i want to set up; and i cannot edit this area because it is set automatically by my device. Before i used Curve 8310 with v4.5 i can sucessfully create similar account becuase the login appear to be "xyz@blabla.com" instead of just "xyz" in username space. I hope you can undestand my problem,
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Feb 14, 2012
I recently updated to the new OS version, but when I went to set up my email accounts again, it's says "Sorry, unable able to continue your session. Please log in again." I know for a fact that the passwords are correct because it allows me to see the passwords.
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Sep 27, 2011
just bought a new Bold 9900 and installed it. something strange though. I am able to receive and send email however i am unable to open any incoming emails.
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Jul 25, 2011
I'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?
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Sep 7, 2011
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
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Apr 1, 2010
My Blackberry Bold is malfunctioning. I can scroll from app to app but am unable to open profiles, email, contacts or calender.
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May 6, 2012
I wiped my bb torch (unintentionally) and ended up deleting the email setup application. How do I download it onto my device so I can reactivate my email?
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May 10, 2011
I accidentally deleted the Blackberry Email Setup application in my BB Torch 9800. Accordingly, I cannot setup any email accounts on my BB.
Does anybody know how I can reinstall this application so that I can setup my email accounts on my BB?
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Jun 13, 2012
Just got my iPhone 24 hours ago. I'm unable to setup the drive safely application which I've used on the blackberry to read my e-Mails to me. Found this app to be particularly helpful as I'm on the road a lot. It is not validating my e-mail account, giving me an "error" message which refers me back to the "Advanced Settings" form. I have completed the Advanced Setting form a few times to no avail.
Info:
iPhone 4S, Mac OS X (10.6.8)
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Jun 13, 2011
I seem to be having the same problem as others with the email setup application.
When I updated my Blackberry to the new OS6, I went to my email setup and it said "looking for updates" It finds a new update from my already installed email setup app 6.0.0 to the new 6.11.0419.0755.
When I click "download" it says replace existing version? I click "yes"
The it says: "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by email setup application. If you proceed, "email setup application" may cease to function properly. proceed?
If I click "yes proceed" it crashes my blackberry and it will not reboot and I have to do a complete hard reboot, wipe the device and reload everything from my backup on blackberry desktop.
If I click "no" not to proceed, I cannot open the email setup application.
I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems. I am at the end of my rope, and I don't know what else to do?!
If there was a way to turn off the automatic search for updates on my device under the setup and email settings, i think I would be able to set it up in the older version 6.0.0
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Mar 7, 2010
I'm here to report a huge bug. With the Email setup application update 6.11.0324.1701. I've tried to install it and my BB won't boot. At first I got a 606 error then I had the progress bar stuck full. I had to reinstall the OS and restore. If I refuse the update from the software I won't get access to the setup page. This update is here [URL] I've tried with 6.0.0.526 6.0.0.534 and 6.0.0.246 and the same issue with everyone. I've tried to load this one [URL] then the BB boot but when I try to go to the BIS setup nothing happens. So I guess this is a language problem or a corrupt update. Non english users DO NOT UPDATE!!
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Jan 16, 2012
I've changed my password on my email account through my laptop and for some reason I can't open the email accounts section of the setup menu on my Blackberry torch in order to update my account details.
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May 14, 2011
I am using BB Torch 9800, the problem which I am facing is when I am trying to open the Email Accounts under Setup, I am unable to open this. I have successfully created my BB Account onto the Carrier Site and added the Email IDs these are reflected onto the device but as I am unable to open Email Accounts under Setup I am unable to Edit or Delete the Email Accounts which I don't won't on this Handle. Every time the Modifications have to be done by going to the Carrier website.
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May 27, 2011
I went to update the email setup application on my new 9330 and throughout the update, it prompted me several times with the message: ? is also used by "Email Setup Application." If you proceed "Email setup application" may cease to function properly. Proceed? I don't know what the ? preceding the beginning of the statement means. After I clicked on this several times throughout the update it finally updated and prompted for a restart. I restarted and the phone filled up the status bar and froze. Even after I removed and replaced the battery several times. I got the phone to unfreeze finally but I won't update the email installer again until this problem is worked out.
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