I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
i cannot add another email account when i go to email set up it tells me 'if you want to access your email settings or you changed your device, log in.' it doesnt give me the option to add another account.
I'm a bit of a novice when it comes to Blackberrys so can someone please help me! I bought a second hand unlocked phone (8900 Curve) on the Orange network off a friend. They have already setup an email address (hotmail) on the phone - how do I delete it and change it to mine? Also, I'm on Pay As You Go (Orange network)... can I still use and download apps from app world? What limitations are there for Pay As You Go? And how do I buy an internet plan for Pay As You go - is there like a £5 a month thing I can buy from Orange? Quite a few questions there.
If i want to setup my email I do as follow: setup wizard - email setup - i want to creat or add an email adress - click next to BBIS setup application opens - initializing application and then get the messange your device had a problen connect to the server.
I am having trouble accessing the Blackberry setup so that I can setup an email account on my phone. I have entered my username and password and I receive an error that the "Username is invalid. The user name must be at least 4 characters." The username I entered is more than 4 characters. Should I be entering my Blackberry ID here or something else?
I am a consultant and have a client that has a BB Curve. He has been using a certain provider inet for his email. He has now changed to a different provider (for technical reasons). I have tried to setup his new email account for the new provider - I also use a BB curves and have performed this operation for over 50 of my clients. However in this scenario, the Curve keeps asking for his account id and password. We have tried to enter it and it says that the Username cannot be blank. If we exit and re-enter the setup tool, and then enter the same info again, it says that the username and/or password is incorrect. His credentials have never - ever changed.
We cannot get his password (or acct info) sent to him by BB (RIM), because he no longer has the email address of record. Of course I tried entering a different email address to send it to, but of course it doesn't get to his phone as there is no eamil address setup (except his old one). The provider here in town (TELUS) has been quite useless in helping and have been quite specific that we need to talk to RIM, well of course this seems to be the only avenue available.Can someone direct us to the appropriate area or resource in order to proceed with setting up his new email account.
just received my new BB curve 8520 and have tried to link my bt internet email account to it, but im not having any joy.From the main menu i select the setup icon i then select the setup wizard (only other options on that screen are wifi, blutooth and orange plus icons)i then select email setup from the list and im greeted by only 1 option:-"I want to use a work email account with a blackberry enterprise server" Im not given any option to "create or add an email address" as per my instruction booklet.
I cant create Email Account . When I try to setup my Email account, IT appears to activate your interprise account ,enter details provided by your systemadminstrator. I dont know which details isit. It appears also inter activation password ,which I didnt get it.
I have blackberrysmartphone model 9360 . 3G Wi_fi 7.0Bundle1680 (v 188.8.131.523 platform 184.108.40.2068) iT says unknow phone number .I have wi_fi network . I cant setup an email account.when I try to set up it, I get on home screen this message: Inteprise Activation and pin number and acctivated accounts and then it says no account s acctivated.THen it says enter details provided by your system adminstrator .I dont know who is my system provided, and what is the detailes I have to enter.
I am trying to setup email accounts on my phone. I can get as far as the additional settings page where you input email server and username. Having completed this I click on next but instead if getting a finish icon the software goes back to the page for adding a new account. If I then click on set up a new email account the screen goes blank apart from the word 'login' at top of page. I have managed to set up one email account, but this did not need the additional settings.Phone is curve 8900.On a related matter, is there way of temporarily suspending the email on phone with out actually deleting the account.
I have recently gone through a new update and now I cannot access my email accounts to change my passwords. I am required to change my passwords every 90 days so I am familiar with the process and since the update I ran on Friday May 27th, I can go to "setup", and select "Email Accounts", and then it just tells me that "Updates are ready for your device." I am able to select either "yes" or "no", but either option takes me back to the "setup" menu. Is there a way I can uninstall the most recent update, or is there a way to fix this issue?
I recently got a new BlackBerry 8530 I really like the phone and it features.I am having a hard time setting up my e-mail for my e-mail address that ends in a q.com. Everytime I try to set it up comes back and dose not work if I can get this to work it will save me so much time when checking my e-mail.
I have changed the carrier from Vodafone to AIrcel. while i had vodafone connection i was able to access my personal mails (gmail and yahoo) however am unable to set up email now when am in Aircel conneciton. i have activated enterprise account.
I can't setup email. I tried setting it up via the device, but since I don't have enterprise account this doesn't work. I then tried to do this via the web, but after going through all the steps, including inputting my IMEI and PIN numbers it then said that the device wasn't registered on BT. So where do I go from here?
I want to set up my email accounts. As I understand from the online manuals you can setup an Internet Mail Account (which is what I want) or an Enterprise Account (i don't have)When I go to email setup I get the title to the screen of 'Enterprise Activation' and options to enter my email account and 'activation password'. These seem to sugget it's trying to setup a Enterprise Account, when in fact I want an internet account.I can't see any options to change this at all? Any clue as to setting up an internet based account. I have some pretty standard ones (yahoo, hotmail), as well as a less standard one for my business.
I recently brought a blackberry curve 9300 3g, I tried going on facebook but it wouldn't let me it kept saying my plan is Not for this or something, I then tried setting up my email and again it wont let me set one up from [URL] it just keeps saying that I need a activation key from my blackberry administrator.
I just dowloaded and installed desktop software 5.13 and am now not getting any email updates on my curve.I did change me email password in Hotmail, but now cannot reconfigure either of Outlook and my device to allow for continued delivery to my device.I hope someone here can point me in the right direction. I've not been able to find anything via Google or even Microsoft.
I access my emails from work thru a VPN. I purchased a Curve 8520 cause I understood I could receive my emails on my smartphone. I set up my personal emails, which are working fine. But, I can't figure out how to set up my VPN settings for an email account on the 8520. Co-workers who have other smartphones(not Berries) and connect.
I have had my curve for over a year now on my Orange contract. I have just been given a new Sim Card by my company. This Sim card is with Vodafone. I got my phone unlocked and the new Sim card is working fine for everything but emails. There isnt even an option to set-up the email accounts!!
I contacted Vodafone and they said that the phone had already been registered with an email server. Which it has beacause i was using it with my other Orange contract. All they could suggest was buying a new handset!! But surely that means if anyone sells their blackberry handset, the new owner wont be able to use email, this cant be right.