Galaxy S5 :: Not Able To Download And Open Email Attachments

Feb 26, 2015

Just updated to Lollipop, no issues with battery life, overheating, etc. My only problem is that I can no longer download and open email attachments.

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BB Torch 9800 Smartphone :: Email Attachments Not Available To Open Or Download

Aug 30, 2010

We purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.

BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.

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Galaxy S6 :: Why Cannot Download Email Attachments

Jul 27, 2015

Getting emails but unable to access any attachments. It is simply not there...

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Galaxy S6 :: Why Can't Download Email Attachments

Jun 26, 2015

Got a problem with my Galaxys 6 which has stopped downloading email attachments,the blue bar just keeps going across the screen as if its going to start but nothing happens.Tried it on different formats but all the same and also with and without wifi.

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Galaxy S5 :: Cannot Download Email Attachments

Jun 18, 2014

My Galaxy S5 email is set up and I am getting emails OK, but when those emails have attachments, they won't download. I get error messages that say "You must download the message before you can download the attachment." The message is already downloaded; I can read it.

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IPhone :: Cannot Open Email Attachments On IOS 5.1

Jun 25, 2012

I just upgraded from ios ver 4.something to 5.1.1 on my Iphone 4. I can't open any mail attachments (Jpegs, excel, pdf's). When I click on an attachment it shows that it is downloading the file and then when it is done, the attachment icon blinks and nothing happens. It used to work fine before - I have 2 gmail accounts setup on my phone -they've been on my phone for the past 1yr and working fine. Rebooted the phone by pressing home and power. I deleted the accounts and re-installed with no luck. I went into Mail settings and set images to auto load - no luck. Turned wifi on and off I desperately need this for my work - I've been using Safari to login into Gmail.

Info:
iPhone 4, iOS 5.1.1

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Nokia Lumia :: How To Open Email Attachments

Jan 1, 2013

I upgraded from an N8 to the Lumia 920.I weekly receive work emails which have attached to them either xls, doc or PDF files which I was able to open directly with my N8 with Quick office or Adobe PDF reader. Not only that, I could download and store the said documents straight to my phone and open with the Microsoft apps too.On the Lumia I'm unable to do either, even though this has Office 365.I'm unable to open any attachment straight from email with it's inbuilt office suite.I do own Office 2010 on my PC, but what do I need to do to integrate with Office 365?When I added my email address it just duplicated the account and still didn't open attachments?

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BB Tour 9630 :: Cannot Open Any Attachments In My Email

Apr 23, 2010

Two things.

#1 when on my internet browser, it sometimes requires me to zoom in and sometimes click a link severel times before it will actually go to that link. I am wondering if its something to do with the new verizon update or if my phone is messed up?

#2 I cannot open any attachments in my email anymore. Any jpeg, pic, or pdf attachments pull up saying my phone does not support those attachments.

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BB Bold :: Unable To Open Email Attachments

Sep 7, 2011

I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.

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BB Tour 9630 :: Cannot Open Email Attachments

Mar 16, 2010

Just got a new Tour because the original one had trackball issues. I uploaded everything to my new tour and re-setup my email. Since then I have been unable to open email attachments. This is the error message I have been getting: More request cannot be completed. Service book information not found. I have also not been able to receive calendar requests.

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IPhone :: Cannot Open Email Attachments When On 3G But Ok When On Wifi

Jun 12, 2012

Cannot open email attachments when on 3G but ok when on wifi

Info:iPhone 4S, iOS 5.0.1

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BB Bold :: Can't Open VCF Cards Sent As Email Attachments

Jun 15, 2012

My Bold 9930 can't open VCF cards sent as email attachments. When I try to open or download the card I get a message saying "Ths attachment type cannot be viewed on your device."

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BB Bold :: Can't Open Any Email Attachments On 9900

Jan 11, 2012

I can't open any email attachments on my 9900. I have followed the online advice but it just keeps saying "more request cannot be completed? Service book info not found". I have sent the service books but still no good.

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BB Torch :: Unable To Open Email Attachments?

Oct 5, 2011

I have never had a problem opening email attachments on my torch until yesterday. I have rebooted and made sure all my device software is up to date and still no joy.

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Nokia Lumia :: 710 - Can't Open/save Email Attachments?

Mar 19, 2012

I am brand new to the Nokia 710 and I have my AOL email account linked up to the phone. I am able to send and recieve emails just fine.My problem is that when I try to open/download any attachments like a Word or PDF document that are in the emails, they never open. They start to open but never do. I can open these attachements on my old Palm Pixi rather quickly and without any trouble so I know it is not the files that are the problem.

I've searched both this USA forum and the UK one and didn't see anyone else with the same issue... so did I not set up something properly with the phone?

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Nokia Lumia :: Unable To Open PDF Attachments In Email?

Dec 26, 2012

I have installes PDF Reader app by Microsoft, but when try to open the PDF attachment in email, get fokkowing error. Error Unable to open document.

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BlackBerry :: Unable To View/open Email Attachments?

Apr 2, 2011

Last week, I found out that all the contacts, bookmarks, email & text messages on my blackberry had been deleted. Since then, I have not been able to send emails. Just now, I was able to send a service book to my phone from the blackberry website. I got emails from 'Activation server' and I confirm that I can now send and receive mails. The challenge now is that I cannot view attachments in my email. Each time I try, the following error comes up: 'MORE REQUEST CANNOT BE COMPLETED. SERVICE BOOK INFORMATION NOT FOUND'

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BB Curve :: 8520 Not Able To Open PDF Attachments Received Via Email

Nov 5, 2012

I just want to know if there is pdf available for my bb curve 8520,because I'm not able to open some attachments that's been send via email. It says I'm opening an attachment that can't be viewed on my device.

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BB Curve :: 8520 - Unable To Open Email Attachments / No Service Installed

Aug 9, 2010

I have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?

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Xperia Z2 :: Cannot Download Email Attachments Anymore

Jul 3, 2010

I tried with both the standard email (error message could not download attachment) app and Nine (progress bar stops) it's not working anymore. I have deleted and re-installed Nine, deleted the email account and added it again, changed the email download size to all, countless restarts, unmount / mount SD card - nothing worked so far.

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IPhone :: How To Download Email Without Attachments While Roaming

Apr 16, 2012

How can I download only email and not attachments when roaming?

Info:
iPhone 4S, iOS 5.1

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IPhone :: Can't Download Email Picture Attachments

Jun 9, 2012

I have Gmail on my iPhone 4 (with Verizon). I'm having a problem where I cannot download picture attachments. It was working fine just a couple days ago, but now when I tap the download picture icon in the email, it will blink, and sometimes act like it's starting to download, then the icon will reappear, and nothing has happened.

I can forward the email again, including the original attachment, and then the picture shows up fine in the new email, but with the original one, I can't get the picture to appear.

Info:
iPhone 4, iOS 5.1.1

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Eseries / Communicators :: E72: Download Email Attachments?

Jan 14, 2011

I can't seem to download attachments from my Hotmail account. It was fine when I tried opening the email in html so that i can view the attachments, but when i tried downloading, it shows me the windows live page and says 'device not supported', so i can't download the attachments.

So does the E72 email client not allow attachments downloading or do i have to use the 3rd party windows live application to download attachments?

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BB Curve :: 9320 Won't Download Email Attachments

Nov 1, 2012

I have a brand new BB curve 9320 and it won't download email attachments unless I perform a battery pull. I've done a security wipe, re-installed service books, totally wiped and re-installed the operating software and installed a new Sim, nothing fixes it.

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Motorola Defy :: Download Email Attachments?

Nov 2, 2011

I have a Defy with internet, can I not download an mp3 from gmail?

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BB Bold :: In OS6 Email Attachments / Videos Download Failed

Jan 20, 2011

I have a few things I have to download for work (email attachments, videos, etc.) And in OS5 it wasn't a problem at all. In OS6 I'm getting "download failed" almost every time. Its the only issue I've run across since upgrading.

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Xperia Z3 :: Cannot Download Attachments From Email Like Office Files?

Aug 6, 2015

I can not download any files from my e-mail like office files....

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Samsung :: Rogue - How To Open Email Attachments Jpg Files / Way To Adjust Sensitivity Of Touch Screen

Jan 6, 2010

I got a Samsung Rogue for Christmas and the user's manual is not very helpful. I setup the mobile email for my yahoo account but can't figure out how to open jpg files that are either attached or emedded in the email. Also is there a way to adjust the sensitivity of the touch screen, it takes a lot of pressure to select the options.

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BB Curve 8500 :: Download Email Attachments From 8520 To Laptop

Aug 3, 2010

How can I download email attachments (word files) from my 8520 to my laptop, when my laptop does not have an internet connection but my phone does? I have the software loaded and the cable, but can only see a way to download pictures, music, etc.

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Galaxy S5 :: Why Can't View Or Download Attachments Or Pictures

Oct 30, 2015

I was having some email issues where contacts were duplicating, etc. The suggested resolution was to remove the account and re-add it. However now I can't download any attachments or pictures from email messages I receive.

When I try to download and view a document (word doc) that was sent to me, I click on download and get a blank screen with a black box having edit mode in the middle of it.

When I try to download a jpg file I click on preview and use the gallery application. All I get is a black screen with a greyed out picture icon in the middle with an exclamation mark.

I was able to download and view attachments and emails prior to re-creating the email account.

I am using a Hotmail account and my account is set up under Microsoft Active Sync.

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IPhone 5 :: Lots Of No Sender Email Messages And It Cannot Download Attachments Anymore

Sep 3, 2014

My e-mail is not working correctly on my phone. I have lots of ghost "No Sender" messages and it cannot download attachments anymore. I used to restart e-mail on my previous iPhone, but I don't know how to restart/re-launch it on the iPhone 5.Â

Info:
iPhone 5, iOS 7.1.2

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