BB Curve :: 9320 Won't Download Email Attachments
Nov 1, 2012
I have a brand new BB curve 9320 and it won't download email attachments unless I perform a battery pull. I've done a security wipe, re-installed service books, totally wiped and re-installed the operating software and installed a new Sim, nothing fixes it.
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Aug 3, 2010
How can I download email attachments (word files) from my 8520 to my laptop, when my laptop does not have an internet connection but my phone does? I have the software loaded and the cable, but can only see a way to download pictures, music, etc.
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Jul 27, 2015
Getting emails but unable to access any attachments. It is simply not there...
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Jun 26, 2015
Got a problem with my Galaxys 6 which has stopped downloading email attachments,the blue bar just keeps going across the screen as if its going to start but nothing happens.Tried it on different formats but all the same and also with and without wifi.
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Jun 18, 2014
My Galaxy S5 email is set up and I am getting emails OK, but when those emails have attachments, they won't download. I get error messages that say "You must download the message before you can download the attachment." The message is already downloaded; I can read it.
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Jul 3, 2010
I tried with both the standard email (error message could not download attachment)Â app and Nine (progress bar stops) it's not working anymore. I have deleted and re-installed Nine, deleted the email account and added it again, changed the email download size to all, countless restarts, unmount / mount SD card - nothing worked so far.
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Feb 26, 2015
Just updated to Lollipop, no issues with battery life, overheating, etc. My only problem is that I can no longer download and open email attachments.
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Apr 16, 2012
How can I download only email and not attachments when roaming?
Info:
iPhone 4S, iOS 5.1
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Jun 9, 2012
I have Gmail on my iPhone 4 (with Verizon). I'm having a problem where I cannot download picture attachments. It was working fine just a couple days ago, but now when I tap the download picture icon in the email, it will blink, and sometimes act like it's starting to download, then the icon will reappear, and nothing has happened.
I can forward the email again, including the original attachment, and then the picture shows up fine in the new email, but with the original one, I can't get the picture to appear.
Info:
iPhone 4, iOS 5.1.1
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Jan 14, 2011
I can't seem to download attachments from my Hotmail account. It was fine when I tried opening the email in html so that i can view the attachments, but when i tried downloading, it shows me the windows live page and says 'device not supported', so i can't download the attachments.
So does the E72 email client not allow attachments downloading or do i have to use the 3rd party windows live application to download attachments?
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Nov 2, 2011
I have a Defy with internet, can I not download an mp3 from gmail?
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Jan 20, 2011
I have a few things I have to download for work (email attachments, videos, etc.) And in OS5 it wasn't a problem at all. In OS6 I'm getting "download failed" almost every time. Its the only issue I've run across since upgrading.
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Aug 6, 2015
I can not download any files from my e-mail like office files....
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Aug 30, 2010
We purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
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Aug 18, 2012
I recently brought the new 9320. I have the basic San Disk memory card which come with the Blackberry. Also as soon as I brought the phone I downloaded the Blackberry Desktop Support software. The desktop software and the storage options on the phone both say that I have a 14.4MB remaining on the phone storage and 1.4GB remaining on my memory card. When I attempt to download apps on the phone through my Wi-Fi it says that there is not enough space remaining. I assume that the phone only attempts to download the app to the device memory. Is there a way that I can get the phone to automatically download the app directly to my memory card? Or is there some other problem which is stopping me downloading apps?
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Sep 3, 2014
My e-mail is not working correctly on my phone. I have lots of ghost "No Sender" messages and it cannot download attachments anymore. I used to restart e-mail on my previous iPhone, but I don't know how to restart/re-launch it on the iPhone 5.Â
Info:
iPhone 5, iOS 7.1.2
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Nov 18, 2011
How can I download the email attachments(nokia messaging mail) in my device directly to memory card?
Nokia E63-1, RM-437, 510.21.010Nokia C5-00.2,RM-745,091.002
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Jul 5, 2012
i am unable to download maps for blackberry curve 9320
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May 28, 2011
When I try to download attachments, it gives me a message "service book information not found" or when I try to email, it tells me that it will send to draft?
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Jun 16, 2010
I just had my phone for over a month and I am having problems sending email. I have contacted sprint via telephone, but they have only caused additional aggravation. Someone from sprint performed a hard reset and could not tell me how to restore my contacts. My fiancé helped me restored my contacts. I can get email, select reply but there is no send option available to send email. It worked a few days ago, but it is not working now. I can send email from my contacts, but not reply to an email I already received. Even when I try to download a document it says, “More request cannot be completed. Service book information not found”. I even tried the service book option I learned on crackberry along with turning it off and on, removing the battery, and deleting my email accounts and adding them again.
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Jun 10, 2012
I have just got a new BB curve 9320,7.1 bundle 1319 (v7.1.0.398, platform 9.49.0.31I am on a monthly 3 contract. I wish to set up my private and business email accounts. When I go into Setup, Email Accounts I am on a screen that says "no accounts activated" and it has a setup screen for activating an Enterprise Account.I contacted 3 and they told me I need a contract add on for internet & email which I duly purchased, I spent an hour last night on the phone with the 3 tech team trying to set up the email account. He took me through the process of registering the host routing table and now I have a new symbol on the screen (4 dots)but it still didn't change my email setup options. He kept saying I should have 2 choices on my screen to either set up my own email account or activate an enterprise account - which I don't.
Eventually my 3 tech guy contacted Blackberry who said that he would need to pay for support which he declined so now I have a new Blackberry Curve 9320 which I can't & 3 tech support can't get to setup my email accounts.
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Oct 17, 2012
I bought a 9320 and im trying to set up my personal email but it is not an option. It only gives me the option to set up an enterprise email account which is no good to me.
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Aug 22, 2012
how to activate an email account. Whenever I click on the mail button, it shows: No accounts activated?Account activation To activate your enterprise account, enter details provided by your system administrator in the fields below I've read that it should first give you an option: Enterprise or the Personal account. In this case, it doesn't show any option.
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Apr 26, 2011
I have been able to read email attachments before (.pdf, word, .xls) but for some reason,I can no longer receive them. There is an attachment which cannot be opened which is a winmail. dat file.To my knowledge, I have not done anything to stop the attachments opening!I upgraded to Version 5 of the software in the hope that this would resolve the problem, but it did not. I can however open .jpg files.I synchronise with Outlook which is still working normally and I can see the attachments OK in Outlook.
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Sep 27, 2011
When backing up my phone, will it backup emails? if it does, will it save attachments too?
I lost my phone for 2 days and now i got it back, want to know if this info can be backed up and if it can be opened.
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Jan 5, 2012
A client of mine has 6 curve 9300s. The issue is when they are sent emails from macs containing PDFs. There appears to be no attachment. The issue is not the size of the PDF (tried very small PDF). Its not the mac itself. (i know the issues of HTML email/plain text/rtf). If it is sent from outlook for PC, it is fine. 2 handsets (same OS version - the latest orange UK version), getting an email sent from the same mac, to email accounts on the same external host at the same domain. 1 works, 1 doesnt. The recipients use the same version of Mac mail and both see it fine on their mac. If i go into messages options, then the one that fails has the sub choice of Email Account Management, this doesnt exist on the one that works. Yet its the same version of software! The one that works now, didnt work yesterday until i upgraded to the latest OS version. That didnt fix it for the other one. I just want emails sent from a mac, regardless of format, to get to the blackberry. Is that so hard?
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Jun 30, 2010
I am currently experiencing problems forwarding emails with attachments - If I receive an email with attachments and wish to forward to another email address, the recipient only receives the main body of the email - not the attachments - I can open the attachments on my handset without any problems
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Nov 5, 2012
I just want to know if there is pdf available for my bb curve 8520,because I'm not able to open some attachments that's been send via email. It says I'm opening an attachment that can't be viewed on my device.
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Aug 9, 2010
I have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
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Oct 5, 2010
I have 3 users all with blackberry torches 2 of those users are on Telus Network and connected to BES Express the thrid user is on Rogers Network and not connected to BES Express The Rogers user is able to download any attachment, the Telus users are not. Each user got the same email with the same attachment, a csv file. I know blackberries can't read csv files, but the user can downlad the attachment to the BB and change the extensipon to .txt, then they will be able to open the file. Like I said the Rogers user can do this, but the Telus ones can't. The BES express policy is the default one, which as far as I can tell, is blank.
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May 25, 2012
which apps are available to download all the different types of attachments received via e-mails on my iPad2?
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