IPhone :: Can't Download Email Picture Attachments
Jun 9, 2012
I have Gmail on my iPhone 4 (with Verizon). I'm having a problem where I cannot download picture attachments. It was working fine just a couple days ago, but now when I tap the download picture icon in the email, it will blink, and sometimes act like it's starting to download, then the icon will reappear, and nothing has happened.
I can forward the email again, including the original attachment, and then the picture shows up fine in the new email, but with the original one, I can't get the picture to appear.
Info:
iPhone 4, iOS 5.1.1
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Apr 16, 2012
How can I download only email and not attachments when roaming?
Info:
iPhone 4S, iOS 5.1
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Sep 3, 2014
My e-mail is not working correctly on my phone. I have lots of ghost "No Sender" messages and it cannot download attachments anymore. I used to restart e-mail on my previous iPhone, but I don't know how to restart/re-launch it on the iPhone 5.Â
Info:
iPhone 5, iOS 7.1.2
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Jul 27, 2015
Getting emails but unable to access any attachments. It is simply not there...
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Jun 26, 2015
Got a problem with my Galaxys 6 which has stopped downloading email attachments,the blue bar just keeps going across the screen as if its going to start but nothing happens.Tried it on different formats but all the same and also with and without wifi.
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Jun 18, 2014
My Galaxy S5 email is set up and I am getting emails OK, but when those emails have attachments, they won't download. I get error messages that say "You must download the message before you can download the attachment." The message is already downloaded; I can read it.
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Jul 3, 2010
I tried with both the standard email (error message could not download attachment)Â app and Nine (progress bar stops) it's not working anymore. I have deleted and re-installed Nine, deleted the email account and added it again, changed the email download size to all, countless restarts, unmount / mount SD card - nothing worked so far.
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Feb 26, 2015
Just updated to Lollipop, no issues with battery life, overheating, etc. My only problem is that I can no longer download and open email attachments.
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Jan 14, 2011
I can't seem to download attachments from my Hotmail account. It was fine when I tried opening the email in html so that i can view the attachments, but when i tried downloading, it shows me the windows live page and says 'device not supported', so i can't download the attachments.
So does the E72 email client not allow attachments downloading or do i have to use the 3rd party windows live application to download attachments?
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Nov 1, 2012
I have a brand new BB curve 9320 and it won't download email attachments unless I perform a battery pull. I've done a security wipe, re-installed service books, totally wiped and re-installed the operating software and installed a new Sim, nothing fixes it.
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Nov 2, 2011
I have a Defy with internet, can I not download an mp3 from gmail?
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Jan 20, 2011
I have a few things I have to download for work (email attachments, videos, etc.) And in OS5 it wasn't a problem at all. In OS6 I'm getting "download failed" almost every time. Its the only issue I've run across since upgrading.
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Aug 6, 2015
I can not download any files from my e-mail like office files....
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Aug 3, 2010
How can I download email attachments (word files) from my 8520 to my laptop, when my laptop does not have an internet connection but my phone does? I have the software loaded and the cable, but can only see a way to download pictures, music, etc.
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Aug 30, 2010
We purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
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Nov 18, 2011
How can I download the email attachments(nokia messaging mail) in my device directly to memory card?
Nokia E63-1, RM-437, 510.21.010Nokia C5-00.2,RM-745,091.002
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May 25, 2012
which apps are available to download all the different types of attachments received via e-mails on my iPad2?
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Sep 27, 2011
here is not able to open picture attachments in email?
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Jun 23, 2011
I have a Blackberry 8230 flip on the Verizon network. I have never been able to view pictures that are sent as attachments in text messages.
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Jun 25, 2012
I just upgraded from ios ver 4.something to 5.1.1 on my Iphone 4. I can't open any mail attachments (Jpegs, excel, pdf's). When I click on an attachment it shows that it is downloading the file and then when it is done, the attachment icon blinks and nothing happens. It used to work fine before - I have 2 gmail accounts setup on my phone -they've been on my phone for the past 1yr and working fine. Rebooted the phone by pressing home and power. I deleted the accounts and re-installed with no luck. I went into Mail settings and set images to auto load - no luck. Turned wifi on and off I desperately need this for my work - I've been using Safari to login into Gmail.
Info:
iPhone 4, iOS 5.1.1
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Jun 12, 2012
Cannot open email attachments when on 3G but ok when on wifi
Info:iPhone 4S, iOS 5.0.1
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Oct 5, 2010
I have 3 users all with blackberry torches 2 of those users are on Telus Network and connected to BES Express the thrid user is on Rogers Network and not connected to BES Express The Rogers user is able to download any attachment, the Telus users are not. Each user got the same email with the same attachment, a csv file. I know blackberries can't read csv files, but the user can downlad the attachment to the BB and change the extensipon to .txt, then they will be able to open the file. Like I said the Rogers user can do this, but the Telus ones can't. The BES express policy is the default one, which as far as I can tell, is blank.
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Jun 2, 2012
how to stop attachments from being downloaded automatically?
Info:
iPhone 4, iOS 5.1.1
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Oct 30, 2015
I was having some email issues where contacts were duplicating, etc. The suggested resolution was to remove the account and re-add it. However now I can't download any attachments or pictures from email messages I receive.
When I try to download and view a document (word doc) that was sent to me, I click on download and get a blank screen with a black box having edit mode in the middle of it.
When I try to download a jpg file I click on preview and use the gallery application. All I get is a black screen with a greyed out picture icon in the middle with an exclamation mark.
I was able to download and view attachments and emails prior to re-creating the email account.
I am using a Hotmail account and my account is set up under Microsoft Active Sync.
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May 28, 2011
When I try to download attachments, it gives me a message "service book information not found" or when I try to email, it tells me that it will send to draft?
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Jul 20, 2011
I am unable to download, view or save zip attachments. I cannot do it in gmail or the stock email app using a pop account. There is no view, preview, download, or save button. There is only an "info" button in both the gmail and stock email apps. When I select "Info" it says this file cannot be downloaded or saved.
I have tried several different file managers including ES, Astro, AndroZip and All Downloads but still get the same result. All other attachments work fine
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May 26, 2010
I am using N97 with Nokia push email client. I am unable to find out how to download attachements from such emails.
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May 21, 2015
Want to move pics from e-mail to photo gallery of my Samsung Galaxy s ^., to use in my contact list.
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Jun 16, 2010
I just had my phone for over a month and I am having problems sending email. I have contacted sprint via telephone, but they have only caused additional aggravation. Someone from sprint performed a hard reset and could not tell me how to restore my contacts. My fiancé helped me restored my contacts. I can get email, select reply but there is no send option available to send email. It worked a few days ago, but it is not working now. I can send email from my contacts, but not reply to an email I already received. Even when I try to download a document it says, “More request cannot be completed. Service book information not found”. I even tried the service book option I learned on crackberry along with turning it off and on, removing the battery, and deleting my email accounts and adding them again.
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May 8, 2012
I have a few friends that insist on sending daily emails with large attachments, typically ranging from 2 to 10MB ea. While I like to look at the funny movie or powerpoint files, etc., the daily stream of files are using up all my data allocation on my iPhone account. Is is possible to block the attachments from downloading to my iphone?
Thanks!
Info:
iPhone 4S, iOS 5.1, 32GB
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Apr 11, 2012
i have 3 accounts of email in my iPhone 4s and I'm trying to send a picture to it using my email, how do i know which email account is I'm using
Info:
iPhone 4S, iOS 5.1
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