BB Curve :: Failing To Receive Email Attachments
Jan 5, 2012
A client of mine has 6 curve 9300s. The issue is when they are sent emails from macs containing PDFs. There appears to be no attachment. The issue is not the size of the PDF (tried very small PDF). Its not the mac itself. (i know the issues of HTML email/plain text/rtf). If it is sent from outlook for PC, it is fine. 2 handsets (same OS version - the latest orange UK version), getting an email sent from the same mac, to email accounts on the same external host at the same domain. 1 works, 1 doesnt. The recipients use the same version of Mac mail and both see it fine on their mac. If i go into messages options, then the one that fails has the sub choice of Email Account Management, this doesnt exist on the one that works. Yet its the same version of software! The one that works now, didnt work yesterday until i upgraded to the latest OS version. That didnt fix it for the other one. I just want emails sent from a mac, regardless of format, to get to the blackberry. Is that so hard?
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Jul 10, 2012
Got the ICS update the other day, now I cannot receive email attachments.[URL]
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Aug 15, 2012
So I have BIS enabled for my BB Curve 8900 and an email account set up on it. The email works fine, I receive emails and I can send email messages from my BB. However, I noticed today that I do not receive emails on my BB that have attachments larger than 7 MB. I have the same email account set up in my Thunderbird client and everything works fine with it, I do get all these large emails. I contacted my service provider (Orange) and they could not figure this out.
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Apr 26, 2011
I have been able to read email attachments before (.pdf, word, .xls) but for some reason,I can no longer receive them. There is an attachment which cannot be opened which is a winmail. dat file.To my knowledge, I have not done anything to stop the attachments opening!I upgraded to Version 5 of the software in the hope that this would resolve the problem, but it did not. I can however open .jpg files.I synchronise with Outlook which is still working normally and I can see the attachments OK in Outlook.
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Sep 27, 2011
When backing up my phone, will it backup emails? if it does, will it save attachments too?
I lost my phone for 2 days and now i got it back, want to know if this info can be backed up and if it can be opened.
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Nov 1, 2012
I have a brand new BB curve 9320 and it won't download email attachments unless I perform a battery pull. I've done a security wipe, re-installed service books, totally wiped and re-installed the operating software and installed a new Sim, nothing fixes it.
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Jun 30, 2010
I am currently experiencing problems forwarding emails with attachments - If I receive an email with attachments and wish to forward to another email address, the recipient only receives the main body of the email - not the attachments - I can open the attachments on my handset without any problems
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Nov 5, 2012
I just want to know if there is pdf available for my bb curve 8520,because I'm not able to open some attachments that's been send via email. It says I'm opening an attachment that can't be viewed on my device.
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Aug 3, 2010
How can I download email attachments (word files) from my 8520 to my laptop, when my laptop does not have an internet connection but my phone does? I have the software loaded and the cable, but can only see a way to download pictures, music, etc.
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Aug 9, 2010
I have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
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Apr 2, 2012
I don't understand why a picture attachment is always receiving the error message that it can't be sent.
Info:
iPhone 4, iOS 5.0.1
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Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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May 26, 2010
I am using N97 with Nokia push email client. I am unable to find out how to download attachements from such emails.
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Apr 17, 2012
I have a new i4S can receive mail but not sending it. I tried evrything.....
Info:
iPhone 4S
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Jun 19, 2011
I got my blackberry curve 9300 and this morning received a message to let me know I am registered. I have registered my email address, (hotmail) and can send emails no problem. So far so good, except when I get a reply I get nothing on the blackberry but the replies are all in my hotmail inbox on my laptop. I have called geeks (carphone warehouse) and gurus at O2 and I have followed all their instructions. I managed to receive 1 email from my husband and then nothing since.
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Apr 22, 2011
I just bought a Curve 9300 today. After updating my device from 5.0 to 6.0, getting all my apps up and running, i tried to send out an email and i got a red X. I went into email settings and sent the service books and that was no good. I reinstalled my O.S. and repeated the same process, and still no luck. My service providers technical support chat is closed right now and reopens tomorrow, so i'm on the support forum here to try to get some help from you guys. Can't send / receive email
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May 14, 2011
My 8330 started acting up last night. Through my sprint.blackberry.net email I sent 5 to the same email address. I received the check mark stating they were sent successfully. 20 mins later or so my phone notifies me of a new email however there is not a new email, but now a red X in the email that just had the check mark. This happened multiple times. I tried resending the email and composing a new email and all scenarios were the same. Also, I was sent 4 emails last night from this same email address, none of which I received. I did 2 soft and 2 hard restarts throughout the course of the night nothing has changed. Does anyone know why this is happening or how to fix it? I had this happen one other time, and I was to the point of smashing my phone. Email through my phone is the only way I have contact with certain people so this feature is VERY important to me.
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Oct 2, 2012
All of a sudden can no longer send emails from any of my email addresses, in fact there is no send option in the drop down
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Mar 22, 2012
When I first set up my Curve 9300, I logged on to a site that allowed me to select the email address from which I will get mail on my blackberry. I need to eliminate this filter and can't recall where it is or how to get into it.
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Mar 1, 2012
I have an BB 8530 thru virgin mobile and after going thru all the setup instructions on all the sites i could find, properly too, I cannot send or receive any email. I have tried everything.
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May 10, 2011
I just got my new phone from AT&T due to Alltel takeover and i am not able to receive emails. i had the same phone before but an earlier model. when i set up the email, it keeps defaulting to imap and i can't change it to pop. i had no problem on my old curve. how do i change it to just a normal pop account?
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Dec 18, 2013
When I open an email attachment, such as an xls or pdf, I get a message saying the document/item has been stored in my phone's downloads folder. However, said folder does not seem to exist. I have something called Downloads in the app drawer, but those email attachments aren't in there. I frequently need quick access to these items when I'm out and away from my desktop, and I don't want to dig through a bunch of past emails to re-download the attachment.
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Nov 5, 2010
My device is : Curve 8520?Last time I have problems after I install appworld, device try to reboot, and failed to start up properly, so reboot cycle is endless. After that I brought my device to BB centre in Indonesia ,upgraded my OS and they warned me I'll lose all the data inside my device, which is okay because I have my data backed up before After that they upgraded my device to version 5.0 bundle 1728.After finish restoring my data, I try to set my email (yahoo email account), and it prompt me to input a password... which I forgot what my password is (doh!).Then after that using my laptop, I reset my yahoo email account password, and set a new password. I'm surprised that when I try to set my email again it prompts me an error message : "Invalid email address or password. Verify your email address and password. If the error persists, contact [URL]"Same problem when I try to login using yahoo messenger on my device, or my blackberry internet browser.
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Mar 1, 2011
I have used the Blackberry Curve 3G for a couple of weeks without a problem. I updated to 6.0 and and now I can't send or receive email. When I go to set-up to try to check the settings, I cannot even connect to email. how to recover my email?
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Mar 21, 2011
I just got my first Blackberry so i haven't figured out everything yet but one thing i noticed is that i don't always receive notifications when i received a new email.Maybe this is going to sound stupid but it seems to work fine during the day but at night... not so much. i just don't receive notifications and with me working at night, that is rather bad.
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Jul 8, 2012
I just bought my new bb 9220..my problem is i received an email same on my both bb phone..how do i stop receive an email on my old bb 8520..
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Sep 5, 2012
I have been unable to receive email on my phone now for days. I initially did a batttery pull and this was unsuccessful. I have done everything possible, that I know of, to fix it on my own. I ended up doing a security wipe and now I cannot send emails either. When I try to send an email i get this message "no message services configured. You will be directed to the setup wizard to setup your email account". However, my email is already set up and I have deleted and readded it, with no luck. I have gone to my service provider- Bell- and they were unable to help me and said that I woudl have to contact Blackberry directly. I have no landline so I would have to go somewhere else in order to call so I can look at my phone at the same time.
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Jan 22, 2010
Bought this phone a week ago and went through nokias messaging set up. Receives email with no problem but no matter what I cannot open my attachments. Tapping on the attachments makes no difference and does not select them into another screen (if you know what I mean).Help please I have asked nokia and my phone provider but no replies using the support email systems?
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Oct 19, 2012
have a 9700 bold and when i attach a picture to an email it comes up on the reciever end asa message of letters and numbers no picture.
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Jan 16, 2012
Where do I view my email attachments after I save them?
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