BB Curve :: Email Attachments Not Opening
Apr 26, 2011
I have been able to read email attachments before (.pdf, word, .xls) but for some reason,I can no longer receive them. There is an attachment which cannot be opened which is a winmail. dat file.To my knowledge, I have not done anything to stop the attachments opening!I upgraded to Version 5 of the software in the hope that this would resolve the problem, but it did not. I can however open .jpg files.I synchronise with Outlook which is still working normally and I can see the attachments OK in Outlook.
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Dec 6, 2011
I have recently upgraded to OS 6 on my Bold 9700. I'm on BIS. I have 4 email addresses on my BB - 1 gmail, 1 googlemail, and 2 POP from the same domain. I can open attachments (have docs to go and attachment service) on all but one of the pop addresses (''this attachment type cannot be viewed on your device'). have resent service books, registered HRT (?) and double checked I have both docs to go and attachment service. I know it can do it because it does it for the other three..am I missing a simple setting somewhere. Oh, and I've tried quite a few battery re-boots.....
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Oct 3, 2011
Business emails that usually show text in the message, don't show up on the Droid's email program. Instead, they show up with a blank message body and an htm doc attachment that can only be opened by downloading it and going into the messaging folder to open. If you try to open through the email they just pull up the Google browser which does not read the file. Is there an alternative email program or web browser that will allow either the message to appear in the email body (like it does on iPhones I have tried) or a browser that can read an htm file?
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Jan 12, 2010
Does anyone know how to view movies sent via email? I get short videos sent from an IPhone and there appears to be no option to open it. They are MOV attachments.
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Oct 28, 2011
My Bold 9900 wont open attachments of any kind. I've tried numerous things, and eventually wiped the device, registered it again, and it still happens. I've tried sending test emails to myself to check the problem, but it still exists.
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Sep 13, 2011
PDF and DOC attachments are no longer opening on my xoom (wi-fi only). It used to ask what program I wanted to use to open the attachment. Now the screen goes slightly gray and the attachment does not open in any program.
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Sep 27, 2011
When backing up my phone, will it backup emails? if it does, will it save attachments too?
I lost my phone for 2 days and now i got it back, want to know if this info can be backed up and if it can be opened.
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Jan 5, 2012
A client of mine has 6 curve 9300s. The issue is when they are sent emails from macs containing PDFs. There appears to be no attachment. The issue is not the size of the PDF (tried very small PDF). Its not the mac itself. (i know the issues of HTML email/plain text/rtf). If it is sent from outlook for PC, it is fine. 2 handsets (same OS version - the latest orange UK version), getting an email sent from the same mac, to email accounts on the same external host at the same domain. 1 works, 1 doesnt. The recipients use the same version of Mac mail and both see it fine on their mac. If i go into messages options, then the one that fails has the sub choice of Email Account Management, this doesnt exist on the one that works. Yet its the same version of software! The one that works now, didnt work yesterday until i upgraded to the latest OS version. That didnt fix it for the other one. I just want emails sent from a mac, regardless of format, to get to the blackberry. Is that so hard?
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Nov 1, 2012
I have a brand new BB curve 9320 and it won't download email attachments unless I perform a battery pull. I've done a security wipe, re-installed service books, totally wiped and re-installed the operating software and installed a new Sim, nothing fixes it.
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Jun 30, 2010
I am currently experiencing problems forwarding emails with attachments - If I receive an email with attachments and wish to forward to another email address, the recipient only receives the main body of the email - not the attachments - I can open the attachments on my handset without any problems
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Nov 5, 2012
I just want to know if there is pdf available for my bb curve 8520,because I'm not able to open some attachments that's been send via email. It says I'm opening an attachment that can't be viewed on my device.
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Aug 3, 2010
How can I download email attachments (word files) from my 8520 to my laptop, when my laptop does not have an internet connection but my phone does? I have the software loaded and the cable, but can only see a way to download pictures, music, etc.
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Aug 9, 2010
I have a curve 8520 & ever since I upgraded the to OS 5 I have been unable to open email attachments as the option isn't there. I have found out that the Attachment Service is no longer installed on my handset & when connected to the Desktop Manager it is not in the application list so there is no option to install it. How do I go about installing the attachment service?
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Apr 12, 2010
What im trying to do is make it so that when i read a email on my phone IT STAYS UNREAD IN THE EMAIL INBOX
I use Gmail to forward everything to my handheld. but when I login to gmail i cant see whats new and unread because when i open it on my phone it opens it on gmail.
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Sep 21, 2011
I just got a blackberry curve. I want to delete an e-mail without opening it but cannot find an option to do this. When I have the e-mail open and I hit the menu key (the one with the spots) there is an option to delete. I would like to be able to do this without having to open the e-mail.
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May 26, 2010
I am using N97 with Nokia push email client. I am unable to find out how to download attachements from such emails.
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Dec 18, 2013
When I open an email attachment, such as an xls or pdf, I get a message saying the document/item has been stored in my phone's downloads folder. However, said folder does not seem to exist. I have something called Downloads in the app drawer, but those email attachments aren't in there. I frequently need quick access to these items when I'm out and away from my desktop, and I don't want to dig through a bunch of past emails to re-download the attachment.
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Jan 22, 2010
Bought this phone a week ago and went through nokias messaging set up. Receives email with no problem but no matter what I cannot open my attachments. Tapping on the attachments makes no difference and does not select them into another screen (if you know what I mean).Help please I have asked nokia and my phone provider but no replies using the support email systems?
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Oct 19, 2012
have a 9700 bold and when i attach a picture to an email it comes up on the reciever end asa message of letters and numbers no picture.
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Jan 16, 2012
Where do I view my email attachments after I save them?
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May 4, 2013
Was wondering where these are saved on the htc one? Where and how do you access these? I remember a long time ago I had to use something like Linda file manager or file explorer app. I would be very surprised if there wasn't a default app in jellybean that allows you to do this.
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Jul 27, 2015
Getting emails but unable to access any attachments. It is simply not there...
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Jun 26, 2015
Got a problem with my Galaxys 6 which has stopped downloading email attachments,the blue bar just keeps going across the screen as if its going to start but nothing happens.Tried it on different formats but all the same and also with and without wifi.
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Jun 18, 2014
My Galaxy S5 email is set up and I am getting emails OK, but when those emails have attachments, they won't download. I get error messages that say "You must download the message before you can download the attachment." The message is already downloaded; I can read it.
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Jun 25, 2012
I just upgraded from ios ver 4.something to 5.1.1 on my Iphone 4. I can't open any mail attachments (Jpegs, excel, pdf's). When I click on an attachment it shows that it is downloading the file and then when it is done, the attachment icon blinks and nothing happens. It used to work fine before - I have 2 gmail accounts setup on my phone -they've been on my phone for the past 1yr and working fine. Rebooted the phone by pressing home and power. I deleted the accounts and re-installed with no luck. I went into Mail settings and set images to auto load - no luck. Turned wifi on and off I desperately need this for my work - I've been using Safari to login into Gmail.
Info:
iPhone 4, iOS 5.1.1
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Jun 29, 2010
But for now,I have a basic inquiry.i use aol email(accessed using tmobile web n walk) and need to access music i receive to work on .when i receive a mail over 5mb,i do not have the option to open or save it?why is this(even my old c902 had no limit as such)?also an attachment accessed via my laptop measured at say for instance,4.5mb(a fairly normal music file size) will be increased by 20% or so in size when accessing it via the X10?why?this is pushing most of the files over this 5mb limit(if there is indeed a limit)Would setting up a different email account make any difference or how i view/access my mail?are there any other settings i could change?ive contacted SE and they see no reason for it not to work 'in theory' but havnt actually guided me to any solution.
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Jun 6, 2010
I was trying to send 2 pictures(total size abt 2MB) as an email attachment using my IMAP mailbox and mail reached outbox, but it never sent out. Since this attempt my mailbox behaves wierdly and does not sync emails properly. So I removed the mailbox and I set it up again. Still there are few issues with sync but atleast emails are coming & going.
Also I tried again to send a very small size file as an attachment but in the compose email screen when I do attach the file, nothing happens and it automatically comes out of the mailbox. The email is saved in drafts folder with no attachment . can someone confirm if attachments are support by E72 email client ?I am on 031.023 FW and I have set up email using 'Other' option in the Set Email wizard.
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Mar 27, 2012
My E7 has stopped sending emails with attached files.Emails with attachments sit in outbox and get the "Unable to open while sending" tip when I try to view/edit the email.AFAIK, nothing has changed in terms of my setup as the E7 recieves emails with attachments, sends emails without attachments. I can't seem to find any in depth settings to do with server ports and such within the mail settings anymore.
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Jan 1, 2013
I upgraded from an N8 to the Lumia 920.I weekly receive work emails which have attached to them either xls, doc or PDF files which I was able to open directly with my N8 with Quick office or Adobe PDF reader. Not only that, I could download and store the said documents straight to my phone and open with the Microsoft apps too.On the Lumia I'm unable to do either, even though this has Office 365.I'm unable to open any attachment straight from email with it's inbuilt office suite.I do own Office 2010 on my PC, but what do I need to do to integrate with Office 365?When I added my email address it just duplicated the account and still didn't open attachments?
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Apr 23, 2010
Two things.
#1 when on my internet browser, it sometimes requires me to zoom in and sometimes click a link severel times before it will actually go to that link. I am wondering if its something to do with the new verizon update or if my phone is messed up?
#2 I cannot open any attachments in my email anymore. Any jpeg, pic, or pdf attachments pull up saying my phone does not support those attachments.
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Feb 4, 2010
Recently every time I get an email with an attachment, the attachment isn't there. I have sent myself a few documents as attachments and they don't show up on my Storm 2.
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