Motorola Xoom :: PDF And DOC Attachments Are No Longer Opening?
Sep 13, 2011
PDF and DOC attachments are no longer opening on my xoom (wi-fi only). It used to ask what program I wanted to use to open the attachment. Now the screen goes slightly gray and the attachment does not open in any program.
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Aug 7, 2011
got the 3.2 update for my 3g Xoom. And now when using my exchange account I can no longer view attachments from email. I have to save the file to the device and view with the aid of a file reader. It worked flawlessly before but now seem broken.
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Oct 3, 2011
Business emails that usually show text in the message, don't show up on the Droid's email program. Instead, they show up with a blank message body and an htm doc attachment that can only be opened by downloading it and going into the messaging folder to open. If you try to open through the email they just pull up the Google browser which does not read the file. Is there an alternative email program or web browser that will allow either the message to appear in the email body (like it does on iPhones I have tried) or a browser that can read an htm file?
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Jul 20, 2011
I am unable to download, view or save zip attachments. I cannot do it in gmail or the stock email app using a pop account. There is no view, preview, download, or save button. There is only an "info" button in both the gmail and stock email apps. When I select "Info" it says this file cannot be downloaded or saved.
I have tried several different file managers including ES, Astro, AndroZip and All Downloads but still get the same result. All other attachments work fine
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Sep 1, 2011
I have a Motorola Xoom Wi-Fi and if I receive an email with a link or a pdf attachment, if I click on the link the screen dims and nothing happens. Same thing if I click view to look at a pdf attachment.
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Jan 18, 2012
Recently, I have been unable to open files or access links on my Xoom. For example, when I go into my downloads and touch the screen to open (say) a PDF file, the screen goes dull and then returns to normal brightness and my file doesn't open. If I go into Documents to Go and open the PDF file it seems to work OK however?Same thing is happening with video files, for example I touch a video file to open it in VPlayer and, again, the screen goes dull and I can't access the video. Same with music whcih I can only access through the music player, not through other routes such as Astro file manager etc. Also when I try to open some links to websites embedded in emails etc the screen goes dull and then bright again and the links don't work.
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Apr 26, 2011
I have been able to read email attachments before (.pdf, word, .xls) but for some reason,I can no longer receive them. There is an attachment which cannot be opened which is a winmail. dat file.To my knowledge, I have not done anything to stop the attachments opening!I upgraded to Version 5 of the software in the hope that this would resolve the problem, but it did not. I can however open .jpg files.I synchronise with Outlook which is still working normally and I can see the attachments OK in Outlook.
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Jan 12, 2010
Does anyone know how to view movies sent via email? I get short videos sent from an IPhone and there appears to be no option to open it. They are MOV attachments.
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Dec 6, 2011
I have recently upgraded to OS 6 on my Bold 9700. I'm on BIS. I have 4 email addresses on my BB - 1 gmail, 1 googlemail, and 2 POP from the same domain. I can open attachments (have docs to go and attachment service) on all but one of the pop addresses (''this attachment type cannot be viewed on your device'). have resent service books, registered HRT (?) and double checked I have both docs to go and attachment service. I know it can do it because it does it for the other three..am I missing a simple setting somewhere. Oh, and I've tried quite a few battery re-boots.....
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Oct 28, 2011
My Bold 9900 wont open attachments of any kind. I've tried numerous things, and eventually wiped the device, registered it again, and it still happens. I've tried sending test emails to myself to check the problem, but it still exists.
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May 31, 2011
Have got 2 broadband dongles (Vodafone and 3) and used both SIMs in the XOOM and they worked fine (after the obligatory reboot). However they no longer work and try as I might i can't get them to work.
If it helps when there is no SIM in the tablet I don't get the No SIM present on the home page screen.
I have tried everything even a factory reset but nothing. don't make me buy an iPad - i couldn't stand it!
Other symptons are that the battery life seems to be much shorter now but this could be an illusion.
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May 25, 2011
Not sure why but all my calendar info and appointments are no longer showing.. It won't sync with my iPhone any longer.. Was working fine.. Have checked all the settings, it is still set to sync.. I have went in and stopped the calendar app and restarted, still not syncing.. I have tried everything short of a soft Xoom reboot..Have shut down and rebooted both, still won't sync.. The loss of this function is not acceptable..
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Jun 29, 2011
In fact, you may want to try it even if Facebook is working.
Facebook recently made some changes to its application and it won't show up any longer on the Honeycomb market. If you have it on there already it should work.
But I suggest you given FriendMe a try. It's a very nice Facebook app that takes advantage of some Honeycomb capabilites. I use it over the regular Facebook app (mine still works) despite a few bugs.
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Aug 14, 2011
Verizon Xoom 3.2 Watching a movie that I transferred to the Xoom from my computer like I've been doing for months now (even after the 3.2 update). Paused it to take care of some things. Come back in about 20 minutes and the Xoom is locked up. Had to do a volume up/power button to restart it.After restarting, movies won't play. Neither will video taken with the Xoom. When I go into Gallery and touch a video, the screen sort of dims but nothing else happens. Normally when I select a movie, I get a choice of stock player or RockPlayer.If I open RockPlayer from my Apps, I can play the movie.I did an additional power down/power up but still video will not work.
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Jan 23, 2012
several days ago ice cream sand self-istalled to xoom. since then I can no longer find full listing of directory on my pc. tried vista, xp and win 7 machines. --i see 15 or 20 directories, believe ones that came with xoom a year ago. but I have much information i can no longer access, to adjust directories or add new files. -----files are still there, and i can use them VIA the XOOM, but not with pc. -- important files i have got into xoom via DropBox.
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May 19, 2011
I just installed the 3.1 update and for some reason Movie Studio is no longer installed. Is there somewhere I can re-download it?
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May 12, 2011
Still seems to require the phone fields even though I don't have a Moto phone (just a Wifi Xoom). Also, the serial number selection is not clear since 3G users seem to use the MEID, but I've been asked for my Wifi MAC address before. This time I tried to simply enter my "serial number" as stated in the Xoom status screen. But I can't get past #1 issue above, it is trying to require me to enter a Moto phone as well.
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Mar 12, 2012
I have had my bookmarks syncing successfully since I found out that I could do it. Today, all of my bookmarks on my FE disappeared, and the browser refuses to sync to my Google account. I've logged into Chrome and all of my bookmarks are intact. Also, running stock 3.1 not rooted, no tomfoolery has been had with this device.
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Dec 9, 2012
I have a Xoom tablet ( FE) and after I upgraded to ICS, I can no longer transfer files from my computer to my Xoom. I used a usb cord to copy my Word ducuments to tablet, but the sd card in tablet does not show anything. I did a factory reset and called tech support but nothing works. And there is no way to formet the sd card ( from computer or sd card)
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Jun 29, 2011
For some reason good for engerprise and tapatalk have an update butnwhen i select it downloads goes to install then failssaying appname failed to install..
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Oct 2, 2011
So I had music on my xoom but accidently deleted it. I tried going in my computer files to copy and paste songs from my itunes into my folder on xoom called music but says wrong format. I don't know what to do.
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Apr 18, 2011
How can i connect the Xoom to the laptop dock. its telling me it wont recognize
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Jan 12, 2012
I bought the device few days ago and on very same day updated to Android ver. 3.2. I use internet over my home Wifi and have a Netgear - WGR614 router. The browsing speed is very very slow and most sites dont open.The signal strength shown in xoom is - (-105 dBm 3 asu).Is this a issue with Android 3.2 update or my home wifi is weak? Would i be able to reset the tab to the original version?
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Jul 19, 2011
I'd like to have the option of blocking or downloading e-mail attachments to my Atrix so I won't eat up a lot of data.
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Feb 10, 2012
if there is a way to print your emails off of a motorola electrify? I can print attachments but not the email.
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Nov 2, 2011
I have a Defy with internet, can I not download an mp3 from gmail?
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Aug 31, 2011
Just bought a Defy today and am still learning how to use it! Someone SMS'd me some photos and I pressed "download" but now can't find where they are saved. Have looked in the gallery but nothing there. how i retrieve or even view the photos?!
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Sep 1, 2012
I cannot save attachments to the phone or to my external SD card, which is not encrypted. I have no Exchange 2010 security policies blocking attachments. ICS is not set to encrypt anything. I use NitroDesk TouchDown, which also has no saving restrictions or encryption set.I go through the process of Save, or Save All, and try to save, or create a new folder in which to save, and then click to save the file. I can see the new folder I created, but there is never a file saved. Rebooting does not make it show, nor does dismounting and remounting the SD card.Probably related to the above problem, if I have an email in TD with an attachment, for example a DOCX file, I can open it in Documents to Go, but if I do a Save As from there, it will not let me save it anywhere. If I use Docs to Go and create a new Word doc, I can save it anywhere I choose, so it is as though TD will not let me manipulate my attachments.
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Dec 15, 2011
If I open up Gallery I have the option of chosing my Motocast files on my pc. But if I'm in email and want to add an attachment, if I select Gallery it only shows me the pics on my phone - no option to select Motocast files. Is that the way it's supposed to be or do I need to change something. It sure would be nice to access those files for attachments.
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Nov 8, 2011
How can I view tif files on my motorola atrix 2, as email attachments? I buy the latest and greatest Motorola phone and it won't even view tif files.
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Apr 22, 2011
Perhaps I'm not doing things correctly, but I've noticed that when I receive a calendar invitation which contains attached documents from my work Exchange account, I can't retrieve the attachments except under specific circumstances.
When I receive an invitation and it is still in my email inbox, there is a link to the attachment. If I click it then before looking at the event details, I can view and save the attachment (I have automatic download of attachments turned off - I need to turn it on and see what happens). In the above case, If I go to view the event in my calendar first and accept the invitation, the item is removed from my inbox and any attachments are no longer accessible. In all cases, events in my calendar with attached documents do not show any attached documents. I've not found a way to get access to attachments that I know are in Calendar entries from work.
Is this pilot error or a "feature" of the email and calendar client apps?
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