BB Bold 9700 :: E-mails Being Truncated And Attachments Not Downloading Due To Size
Mar 19, 2010
Is there a way to setup a blackberry so that the e-mail in NOT truncated no matter how long the e-mail may be? or at the very least increase the amount of data shown before it gets truncated?
and the 2nd part to the question is, is there a way to download larger attachments in e-mails?
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Oct 8, 2011
I've had a 9800 with Rogers since June and everything was great until this morning, every email I receive is "Message truncated due to size" ... now before you start copy pasting the 5mb or 8mb stuff, these email are plain text, 2kb - 45 kb....
I even sent myself a plain text email with "test" as a subject and "test" in the body and still the same issue.
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Nov 3, 2011
I have set up 3 of my mail boxes on my C6-01. However whenever I receive a mail with attachments, I cant download or open them. It tries to download, stays at zero percent and then says "unable to perform operation"! Whats the use of such rush mail service which according to me is ridiculous. So if you want to download such attachments you either need to open your mail on PC or using browsers on your phone like opera mini. I just dont understand whether this is a bug or has been designed like that. I guess this problem has come up after Anna update
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Aug 15, 2012
So I have BIS enabled for my BB Curve 8900 and an email account set up on it. The email works fine, I receive emails and I can send email messages from my BB. However, I noticed today that I do not receive emails on my BB that have attachments larger than 7 MB. I have the same email account set up in my Thunderbird client and everything works fine with it, I do get all these large emails. I contacted my service provider (Orange) and they could not figure this out.
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May 16, 2010
Apologies if this was already threaded. I know that many people each have their own preferences but it seemed like for the most part people liked the bigger screen that the 9000 offered.Why did RIM reduce the screen size for the 9700? Will we ever see a blackberry (besides touchscreens) that will have a bigger size again??
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Jun 20, 2011
I have a brand new E7 configured with my corporate Exchange 2003 server account and my private gmail. E7 runs the most current SW P1.1 014.002.263.03.Mail/calendar/contacts sync works but opening a received mail with any attachment listed (even how tiny, like 1kb jpeg) on the mail application takes ages. If I click on a message on the mail list it can take upto 30 seconds before the screen shows the message. During the time the phone freezes, even the hardware buttons are not responding. The symptom is the same on Exchange and Gmail accounts. Messages not having any attachments open in about 4 secs. I have tried to delete the accounts etc. but no joy.The mails are received as push, I have tried also scheduled receiving, offline mode etc. but the speed is the same. Is anyone else seeing this and is there anything to be done? The speed of the mail application is so poor that it prevents me to use the E7 as the business phone.
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Jun 28, 2010
I'm having a little business and going to buy a Blackberry Bold 9700. I've read alot of boards and forums but i still didnt find an answer to the question: "Is it possible to get mails from accounts which are not from google or yahoo etc"? I have an own online shop/domain and therefore my mail-adress is something like info@<myshopdomain>.com I'm currently using Thunderbird on my Laptop to get and send mails via pop3/smtp.So is it possible to have access to mails via a pop3 and send mails via smtp on a Blackberry 9700 Bold?
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Jul 18, 2010
I am facing this particular issue with my 9700 for the last two days or so.
I have following three mail accounts configured with my device;
1) Enterprise/ Office Mail ID (Folder Named as Desktop)
2) Yahoo Mail ID (Folder Named as Yahoo)
3) GMail ID (Folder Named as GMail)
Now in the Messages, Yahoo & SMS Folders; I am only able to view the mails from office mail id. The Messages folder which ideally comprise of messages from all the folders shows only the messages of the Desktop. Similarly for the Yahoo Folder. I am even not able to view my SMS in the SMS & MMS Folder.
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Jan 11, 2010
Make & Model - Bold 9700
Carrier - AT&T
BES 4.0 Server
Symptoms:
Open Attachment, retrieving attachment starts, I have noticed with a 30k pdf attachment will download and show, not legible though. Very slow.
With a 600k attachment retrieving freezes, have to keep clicking more until download is 100%. Attachment still not displaying correctly, shows just white screen.
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Apr 2, 2010
I have two email accounts on my Bold and periodically it will not allow me to open emails. I can see new emails received but when I try to open it won't. Is this a space issue? Is there a way to purge deleted messages, when I had my Curve there was a way to purge deleted items.
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May 22, 2012
How can I check the mails sent from my Blackberry Bold 9700 in Microsoft Outlook? Can I save a copy of sent items in Microsoft Outlook as well automatically? My email provider is Mobistar.
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May 21, 2010
I connected my BlackBerry with the wireless router it says that it's connected, but there is a dash and I can't activate the Internet nor getting mails.
It is very strange as it worked till 24 hours ago. by the way, I'm using a portable PC with wifi connection which works very well.
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Apr 25, 2012
I'm having an issue with Gmail (IMAP) not downloading attachments from myself! (I use Gmail to archive documents, etc). Same issue on my iPhone 4 and iPad 3, both iOS 5.1, using the default mail app with default "Gmail" account (IMAP) set up.They *were* both working fine, then I erased both devices for a clean install. Set up the email accounts again, now none of my own attachments download on either device.When I say not downloading, I see the attachment download box (dashed box with download arrow inside), and on pressing it, the attachment downloads (0 to XX kb), but then the download box just flashes back to showing the file size, and the attachments do not show. I keep pressing the download box but it flashes and nothing happens. Same with .jpg .png .doc .xls .pdf, etc.BEFORE THE FORMAT:All attachments downloaded correctly (as far as I can remember) before I had erased both devices.NOW:
Attachments sent *from* me (...@gmail.com), via Gmail website, to me or anyone else, BEFORE formatting my iPad 3 and iPhone 4, do NOT download. However, if I then forward the email, including attachments, the attachments appear in the outgoing message preview! (so they're not corrupt)Attachments sent *from* me (...@gmail.com), via Gmail website, to me or anyone else, AFTER formatting my iPad 3 and iPhone 4, DO download and correctly appear in the email.Attachments sent *from* me (...@gmail.com), via iPhone/iPad, to me or anyone else, any time BEFORE or AFTER formatting my iPad 3 and iPhone 4, appear correctly.
Attachments sent from anyone else, *to* me (...@gmail.com), always appear correctly.On a friend's iPhone 3G (iOS 4.2.1), adding my gmail account using the default "Gmail" setting (IMAP) works fine - all attachments download and showOn a friend's iPhone 4 (iOS 5.1), adding my gmail account using the default "Gmail" setting (IMAP) replicates my problem - all attachments from me (sent before the format) do not download. (So it's not specific to my own devices!)Gmail Exchange server (m.google.com) works fine:all attachements download and show correctly. Also no problem using Thunderbird IMAP or the Gmail web interface.So it looks like it might be a problem with iOS 5.1, however it all seemed to be working fine before I did the erase/format.and new emails sent from me always appear correctly... actually that might explain why it was working before (as I was always downloading new emails, and not looking at archives).
Info:
iPhone 4, iOS 5.1
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Mar 6, 2010
What is the max size the Bold can take? Also is it fine to go for a class 6 one?
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Jul 15, 2010
Is it possible to limit the size of attachments that come to my phone? I regularly receive ones larger than 2 mb but don't want or need them on my phone.
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Jan 20, 2010
What is the optimum size I should save my photos for viewing on my 9700?(not the photos taken by the blackberry)
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Jul 25, 2010
when I get a picture in Blackberry Messenger the picture is a reduced size.
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Jun 17, 2012
Once the emails are downloaded to my iPhone, I cannot see the attachments being downloaded hencefore cannot view the pictures of other attachments?
Info:
iPhone 4S, iOS 5.1.1
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Jun 2, 2012
how to stop attachments from being downloaded automatically?
Info:
iPhone 4, iOS 5.1.1
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Jun 18, 2012
Something is EXTREMELY bothering on iPhone and NEVER happens on other operating systems / platforms: Mail app on iPhone downloads the mail attachements, without asking me. It costs me a lot when this happens on a gsm network connection (not on wi-fi). It is normal in any mail client in the world to have the option of downloading only headers, or at least to decide when and if you want to download the attach.
Can this be set in anyway? Or is just one annoying thing that you cannot change? If so, is there a certain limit for the attachement file-size, that is used for the auto-download? I mean, above this limit, the attachements are not downloaded automatically anymore?
Info:iPhone 4S, iOS 5.1.1
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Sep 12, 2011
I've bought and set up my new Bold 9900 yesterday. Everything seems to be working fine, but email reception shows me some problems. I'm receiving all my messages they are not being shown to full extent though. I have the following settings:
- Message Display and Actions, Auto More checked
- Email Preferences: Enable HTML checked, Download images automatically checked, confirm external image download not checked
Now, just for example I receive the "I can has cheezburger" newsletter which is about 45 kB and includes links to external pictures. The Bold doesn't load the pictures and it truncates the message and shows "Truncated 15397 bytes". "More", "more all" doesn't load the rest of the message.
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Feb 20, 2010
I am currently using a BB 9700 Bold and unable to attach when sending email a file with size more than 5 Kb.Everytime I try to use a attachment more than 5 Kb, I am getting to following message : Total attachment size exeeds the maximum allowed size.
1. Is there any way to fix that?
2. What is the maximum size of attachment that can be used?
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Mar 4, 2015
Having problem downloading attachments with default email app. When clicked on the app says it is 'fetching' the document but often never works. I can go to a browser based client for, say yahoo mail or comcast mail and the attachment is quickly downloaded. Why the default email app is having this problem?
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Jun 20, 2010
Is there a way I can download the os just from my phone ?
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Jun 18, 2010
Is there a way I can download the os just from the phone ?
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Oct 14, 2010
I am unable to update Applications or preview attachments in gmail over the mobile network. However, the same is working on the wireless network.I have probably reset my phone to factory settings/repaired the installation atleast 3 times in the past for other problems such as missing entries in call logs, slow response, etc. I am on Anrdroid 2.1 Random reboots happen almost thrice a week and phone response is very slow. I think I should go back to my blackberry.
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Feb 5, 2010
I do have a problem with my bold 9700 . I want to Download the BB appworld but it is not working. When I want to do with the device itself it is not working, tells me device is not supported. From my PC it is also not working can´t find the software or something like that. I use the 5.0.0.442 software. If that helps anything. And also my ICQ does not work it also says device is not supported!
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Jun 25, 2010
I did a search throughout the forums to see if others were having this issue or knew how to resolve it. I'm new to the Blackberry so any help would be greatly appreciated. For some reason my device is not letting me download previous emails. It does download new incoming messages but that's it.
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May 31, 2010
Can anyone tell me whether I can download podcasts from my windows hard disk to the BB bold 9700 without passing through BB desktop or media manager? and if so, how? 'moving' or 'copying' the podcast files directly to the BB external drive shown on 'my computer' doesn't seem to work.
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Jul 2, 2010
I keep getting the message "Sorry, your devicde does not meet the system requirements that are needed to support Blackberry App World" when I try to download the app directly from the site using wifi. I don't have a data plan yet. I have the Blackberry Bold 9700 v5.0.0.442. Anyone know how to fix this or know what's happening?
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May 23, 2010
I keep getting trial apps downloaded to my Bold 9700 and I can't make it stop. Does anyone know how? Thanks
PHONE: Bold 9700
OS: V5.0.0.351 (Platform 5.1.0.98
Carrier: Rogers Inc. (Canada)
Applications Installed: Poynt ( 1.5.4.12),
QuickPull (4.0.2), Google Maps (3.2.1), Color ID
(1.1.8), Gmail(2.0.7), Age of Empires 3(1.0.0),
Rogers My Account (1.0.0.76), Facebook (1.7.0.22)
Memory Free Space: 104.1 MB
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