BB Bold :: 9900 - Email Messages Truncated (Newsletter 45 Kb / Links Included)
Sep 12, 2011
I've bought and set up my new Bold 9900 yesterday. Everything seems to be working fine, but email reception shows me some problems. I'm receiving all my messages they are not being shown to full extent though. I have the following settings:
- Message Display and Actions, Auto More checked
- Email Preferences: Enable HTML checked, Download images automatically checked, confirm external image download not checked
Now, just for example I receive the "I can has cheezburger" newsletter which is about 45 kB and includes links to external pictures. The Bold doesn't load the pictures and it truncates the message and shows "Truncated 15397 bytes". "More", "more all" doesn't load the rest of the message.
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Oct 8, 2011
after I synchronized my new Torch 9810 with my computer, all of my emails on my device are being truncated and I can't view them.
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Sep 21, 2011
i just switched from using android for 2 years and i'm ready to throw this thing in the effing trash after a day...when i first open a browser, the links work fine..maybe the first link or so...then they just stop working...when i click on a link it does nothing..i have to hold it until the menu pops up that says "open link" to get it to open...i googled this and lots of other people reported this problem and the only solutions seem to be remove the battery or reset device.
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Oct 31, 2011
In blackberry 9900 how can I delete email message from both device and computer??
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Jun 12, 2010
Here's an anomaly for ya. Whenever I browse the BlackBerry app catalog via my computer and click the "get this app" link, I get the email with the link attached no problem. Then I click on the link which prompts the Bberry browser. However, when I go to click the link that says "open in BlackBerry App World", the loading bar will appear on the bottom of the browser for a second and then....nothing happens.
So I checked all my permissions for the browser to ensure that everything is checked off (which it is). So I'm pretty sure that nothing is being inadvertantly blocked.
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Jul 17, 2011
I sent my shift rota on a email from my PC at work, Excel file, but my Blackberry would not receive the attachment. Said something about 'message truncated'. Total message was 8Mb. How can I stop this happening again. It hasn't happened on my other, non Blackberry phones?
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Mar 19, 2010
Is there a way to setup a blackberry so that the e-mail in NOT truncated no matter how long the e-mail may be? or at the very least increase the amount of data shown before it gets truncated?
and the 2nd part to the question is, is there a way to download larger attachments in e-mails?
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Sep 16, 2012
I'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
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Jul 26, 2012
I have a BB Bold 9900 from AT&T,Version 7.0 bundle 2392 (v7.0.0.576).I have messages that I can't delete. I go into the lowest level on the string and hit delete, but they are still there. Sometimes the message is duplicated.
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Aug 9, 2011
I changed the sim card in my 9900 to try band find a number that was on another sim card, I reinserted my other sim card and I now cant access my phone. I get prompted with a blackberry ID log in screen, it won't accept any password I give it nor will it aallow me to change my password. After restarting it a few times I am now into my phone although can't send any messages or anything, At the top of the screen it says 'Insert SIM Card' when the sim is already in it.
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Jan 18, 2012
when i first got my phone (bold 9900) a few days ago, it was perfect, and for some reason, when ive been sending text messages now, my messages will appear at the top , and all my recieved message will be at the bottom?and another thing, all the messages im recieving, says that they were deliverd at 7.27am!and thats not just for one message, every message my friend has sent to me, on the right side it says 7:27am. and at the top, under my friends name, it says 'recieved one minute ago' ? when it was about 2 hours ago?
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Mar 20, 2010
I cannot open any links I get in sms messages, hypertext-phone numbers etc. on my n96. Is this normal for a n96? I know I could open these on my old n70.
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Sep 4, 2011
i've just bought the 9900 and previously was using 9700.9700 is such a beauty i've got no problems with it ! until i've switched to 9900... the performance of 9900 is superb. However after like one day of usage. the text messages starts to go crazy. i couldn't scroll up and down for some SMS and after awhile i couldn't open text messages.
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Aug 21, 2012
I purchased 4 BB Bold 9900's in June 2012 for a new small biz venture. None of the phones are retaining text messages and or previous threads past 30 days. i.e. If I scroll to the last text message, it will go back only 30 days....and the end date changes each day, with text messages falling off.
Upon purchase, I made sure to set all to "Keep messages forever". Does anyone have ANY suggestions? Our previous BB's did not have this issue, and these previous text threads are critical for referencing past text message threads and the data exchanged.
T-mobile Tech Support and RIM did not have an answer
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Nov 29, 2010
on desktop manager, one could find the backup file for 'folders', 'messages', 'saved email messages' that are used when one does a backup? I seem to have far more files being backed up then I wish.
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Sep 24, 2011
I've found that the longer threads in my text messages on my Bold won't let me scroll up through the older texts, I can only see what will fit on the screen. Threads with only a couple of messages don't have the same problem.
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Jul 17, 2012
Is there a way to save all of the text messages on the Bold 9900, because whatever way I tried after a month it will start deleting the old messages...
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Mar 23, 2010
I recently received a text from my network provider with a link for an application in it, However I can't open the link the option does not appear all it says is delete. Is there any way I can enable links in my phone. N96 latest firmware. unbranded I dont pretend to know everything like some people on these boards i am just trying to help. Its not all about the kudos.
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Nov 5, 2011
how to change how long a BB 9900 stores text messages for? i recently got a BB9900 and realized that my messages get deleted automatically after a period of time?
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Oct 6, 2011
I have a backup from Torch 9800 and trying restore it on Bold 9900.
Unfortunately restoring the messages is not completed. It stops on 50%. (Messages backup is around 7000+)
Is there any issue with the version of the OS of the phone?
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Jul 17, 2012
My blackberry 9900 keeps deleting the old mail and text messages on its own...any setting to stop this one. I have kept the validity as Max.
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Jun 9, 2012
My texts are auto deleting after a month, I want to delete them when I want to, How can I stop this happening and can I retrieve them?
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Jun 1, 2012
I woke up this morning (24th December), and my phone had set the date and time to the 29th November, and the time is 6 hours behind (its now 3pm and it is apparently 8:43 on my phone.) Moreover, I can't read my text messages, I can't see text messages that I send, and my blackberry services have stopped working (i.e.. I cannot send emails or access BBM.) I have restarted/rebooted the phone almost a million times, but every time it comes back on the time keeps being set back to 7:49 every single time. I have no idea what to do!
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Feb 6, 2012
I got a bb 9900 and the text messages inside the sms folder keeps missing. Sometimes it shows I have many messages and the the next moment it disappears. I have set the message validity period to maximum. still this keeps happening.
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Jul 25, 2012
I had my email on my blackberry bold 9900 and 2 days ago my battery died on me so when i got home and plugged it in blackberry desktop came up saying i had an update so i updated it,and then everything on my phone was gone.. So i restored it back to its old self and now for some reason i dont have email account managment now and im not getting any emails on my phone.
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Aug 15, 2012
I have a client who has moved onto a new handset, he's set to synch messages as old as 90 days.Hand set only synchs messages since the setup (welcome BB email).
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Jul 17, 2012
I already had an email account on my bold 9900 but recently i changed my password and now bb email wants me to go to setup and verificate my new password. The problem is that whenever i go to setup and click on email account and then Internet Mail Account nothing happened. It's not responding, and i can't do anything about my email, delate it, nor add new one.
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Mar 16, 2012
How often does the email update on the Bold 9900? I have a pop account and a Hotmail account.
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Mar 14, 2012
I can't add any email accounts to my 9900. I have followed all the general instructions i.e. settings, then email accounts...When I do this a screen appears thats says no accounts added and underneath an option to add Enterprise account? Which I don't have, this seems to be the only account that can be added.
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Feb 4, 2012
i just started using bold 9900 and i want to set up my mail. the problem is when i want to setup the email it will always ask for enterprise activation. i want to setup an internet mail. i look up a video by vodaphone in Internet and the setup is different than mine.
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