BB Bold 9650 :: App World Links Via Email Won't Work
Jun 12, 2010
Here's an anomaly for ya. Whenever I browse the BlackBerry app catalog via my computer and click the "get this app" link, I get the email with the link attached no problem. Then I click on the link which prompts the Bberry browser. However, when I go to click the link that says "open in BlackBerry App World", the loading bar will appear on the bottom of the browser for a second and then....nothing happens.
So I checked all my permissions for the browser to ensure that everything is checked off (which it is). So I'm pretty sure that nothing is being inadvertantly blocked.
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Sep 14, 2010
Here's all the info. you'll need to know to help me with this issue.Blackberry Bold 9650
OS 5.0.0.810
BlackBerry App World 1.1.0.35
Carrier: U.S. Cellular
The issue is when I click BlackBerry App World... then I click My World..It lists all of the applications I have installed... but for some reason it's listing all of the applications I have UNinstalled also....
I have tried to resolve this issue with a technician.My phone was getting an uncaught exception 6 or whatever upon startup.The technician had me do hard resets on my blackberry... that didn't help.He then had me install the desktop manager program, and I went to the spot where it lists all the apps installed on my blackberry.... he had me uninstall all of my apps.
So that took forever to do, then my phone restarted and my apps were gone... he then had me go to the us cellular website and download a file named "9650_512AMEA_PBr5.0.0_rel1367_PL4.2.0.363_A5.0.0.810_U.S._Cellular_.exe
Which is supposed to redo the stuff on my blackberry... so we ran that file, it removed stuff, then redid all the stuff that originally came with my blackberry.... but yet when I do a hard reset, soft reset, or uninstall all my apps, and run the "9650_512AMEA_PBr5.0.0_rel1367_PL4.2.0.363_A5.0.0.810_U.S._Cellular_.exe"
BlackBerry App World is still displaying my UNinstalled apps.... why is it doing this, and how do I make it stop?
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Sep 12, 2011
I've bought and set up my new Bold 9900 yesterday. Everything seems to be working fine, but email reception shows me some problems. I'm receiving all my messages they are not being shown to full extent though. I have the following settings:
- Message Display and Actions, Auto More checked
- Email Preferences: Enable HTML checked, Download images automatically checked, confirm external image download not checked
Now, just for example I receive the "I can has cheezburger" newsletter which is about 45 kB and includes links to external pictures. The Bold doesn't load the pictures and it truncates the message and shows "Truncated 15397 bytes". "More", "more all" doesn't load the rest of the message.
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Feb 5, 2012
My Blackberry Bold 9650 Browser won't work. I do have the blackberry data plan with AT&T and every time I attempt to open the browser, a message pops up "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again." When I try to change the browser option to internet explorer from Hot Spot browser there are not any other options that come up.
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Jan 31, 2011
Bold 9650 and OS 6. Getting a theme to work?
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Aug 5, 2012
All USSD codes (*566# , *123# etc) does not work on my BB 9650. How to resolve this problem? I'm using GSM grameenphone network in Bangladesh.
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Jul 21, 2012
My app world is not working.it is like stuck when i click on the App world.I am using a BES+BIS account and there is no restriction to open app world on BES.My app world used to work perfectly fine.Once after i wiped date and reconfigured my BES it worked for some time and this issue started.Now also if i am not using BES and try use appworld on a fresh or wiped BB,it works fine.As soon as i configure BES it works for some time and then this issue starts...My BB Team even deleted my BB BES account and created a new one,still this happens.
To add to the issue..i had the issue of battery draining when i activate my BES with 3 different device..when my account was deleted and a new one was created,the battery draining issue was solved(seems like some corrupt database,havenot got any credible reason from anyone)...
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Jun 23, 2010
Morning cb community...I've got a weird issue going on...not an annoyance or deal breaker just curious. Anyways lately and randomly my phones ringtone for my yahoo email goes off and there isn't an email. It vibrates and the berrybuzz led and color goes off too. The weird thing is is that there isn't even an unread email indicator with the number. The phone just goes off. Its weird. I've done battery pulls and stuff. Any thoughts? It just has me wondering. It doesn't do it for my sprint.blackberry.net email just my yahoo email.
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May 8, 2012
I have a Blackberry Bold 9650 and the trackpad freezes or doesn't work. This has happened a couple times, and I have to completely restore the device, but this time nothing works. The keypad works fine, but the trackpad doesn't work at all, and thus I can't access anything but the phone. I have updated all the software.
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Mar 18, 2012
I recently upgraded my Bold 9700 from OS 5 to 6. I managed to resolve most of the issues associated with the upgrade, but one that I'm still struggling with is the App World. When I go to My World it keeps saying that I need a Blackberry Identity upgrade. I did install it yesterday, or that's what it said yesterday, that is was installed succesfully. But now it asks the same questions agin. I had a lot of trouble to install that. At first it did not want to install at all, but I read on another thread on this forum that I should change the TCP/IP settings APN type to Internet. The error I got then was 80003. The solution seemed to work because the installation completed. but now it asks again to update the identity.
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Aug 19, 2011
I have a Verizon Bold 9650/5.0.0.975 I picked it up at a pawn shop and all it has is wifi. Is there a way to setup any of the instance messaging apps to work just on wifi?
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Mar 17, 2012
Running OS v.5.0.0.1006 (bundle1644, Platform 4.2.0.437). Sometime today the sound notifications stop working on my phone. Vibration still works and I can hear MP3 songs via the handset speaker only {not speakerphone}. I have tried a hard reset by removing the battery and by pressing Alt-uparrow-Del. I checked for available software updates and it stated there are none available. Any ways to restore the sound for my notifications?
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Sep 16, 2012
Have had the Bold for a couple yrs. Was missing App World icon for a while, then upgraded to the latest OS. Had the icon back for about a week, then it disappeared again. Battery pull doesn't help.The camera stopped working before the OS upgrade, and still doesn't work even after that. When I try to open it, I see the controls at the bottom of the screen for a while, it sits for a few minutes, then I get an error message "Could not start the camera. Close other applications and try opening the camera again." This happens even when I've closed everything else. Battery pull doesn't help this either.Tried the Device Self Test & the camera failed.
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Oct 9, 2011
I haven't had my 9900 that long but the app world doesn't work. And although my bbm worked yesterday afternoon, it is now not working again this morning.
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Jul 11, 2011
Update last week and then one email address won't work. When I contacted server provider, they gave me server to use, port, etc. but I cannot change those on my Blackberry. (Or can't find out where to do it). When I delete and add the email address, it doesn't give me the option to put in the popmail address, or designate the proper server and port. Tried to do it on the computer but phone won't allow me to do it.
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Aug 15, 2010
Got my first bb ever last night with the bold and I love it. But, I have a question: when browsing sites in the browser, when you hover a link aren't you supposed to be able to just push in the trackball button to 'click' the link? Its not working for me on any sites. I actually have to press the BB menu button and select "Open Link". (e.g on crackberry wallpapers, when i click on a specific genre of wallpapers like "ART", I have to select "open link" instead of just clicking the trackball). It might just be because I am not familiar with all the menu settings yet and this is a buried setting somewhere.
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Jan 12, 2010
Just got the new 9700 and everything works except the app world. Personal email works, blackberry messenger works, just not the app world. I downloaded it and i get an error message which is as follows (upgrade your service to a plan that includes browsing and discover a world of possibilties at BlackBerry App World. Contact your service provider for more details). I have the blackberry personal plan, I can browse the internet, but the app world still wont work. I know its not a location issue because my coworker has the Bold 9000 and the same plan as me and his works fine. I have also tried unistalling and reinstalling the app, hard shock etc etc. So what the heck is the issue.
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Jul 10, 2012
getting a issue message error ID 30702
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Jul 2, 2010
My previous phone (Curve) had a folder for saved email. With the Bold I don't see that. When I save an email, which folder should I be looking in?
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Jun 5, 2010
I know I've had to do this before but for the life of me can't find where to change the settings. I used to have an option to delete e-mail on the handset or both handset and mailbox. Now, for some reason, it only gives me delete as an option. I like being able to delete on BB only for some things and on both for junk. I know it will come to me but you guys are faster.
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Jun 10, 2010
If anyone has any words of wisdom. I used my desktop manager to switch the devices. I went to my setup wizard and for some reason it will not let me add my user name or password. I tried adding the complete email address and just the user name. No go. It seems that I have had this little problem before I cannot remember how to fix it.
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May 28, 2010
New to the forums, new to blackberry. I currently have an HTC Incredible, but thinking about making the switch because the battery and i'm missing the physical QWERTY.I have never had a blackberry before, I was wondering how the e-mail displays? On my HTC it displays just like if I were looking on the web, images and everything...is blackberry the same?Time sensitive because my 30 days is up tomorrow! I would like to return my phone today to just be sure while I wait for the bold.
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Jul 21, 2010
Ok so really a bit frustrating there REALLY should be an option to turn on and off email accounts. Its kinda ridiculous that you have to go through a bunch of steps and jump through hoops the turn off an email account. Or just delete it. When Im at work I dont need to emails to go to the phone and I just end having to delete a bunch of them. Ok rant off heres my problem. I looked in the BB instruction to stop forwarding message to my phone and it told me how to do it. It says go into messages, then open the menu, go to options, email settings and tell the phone to stop forwarding emails. Problem is I don't have that option. Whats the deal?By the way I tried to get into my BIS account online and it said It wasn't available and I had to access settings on the phones.
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Feb 6, 2012
I have been using my device without any problems, but yesterday I received a message saying that an upgrade to my Blackberry software was available. Foolishly, I agreed to it. The upgrade erased all of my settings and wiped out my photos. The upgrade set things so that the device was acting as a brand new device.
After hours of struggle, I was able to reset everything EXCEPT for my link to my earthlink email. When I go into the email setup wizard, I am asked to enter my email password. The email address is already there. When I enter the password, I get the message, "Sorry, unable to continue your session. Please log in again."
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Sep 13, 2011
Something has changed and I can no longer receive e-mail on my Blackberry. The e-mail icons still appear on my home screen. When they are selected, either the mail, or the aol.com icon, my texts message history is what appears. It is like there has been a disconnect between the icon and the application.
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Feb 20, 2010
I have a problem,BlackBerry Bold 9000
Carrier is AT&T
V4.60.304(platform 4.0.0.247)
I have no connection on blackberry app World or any of the blackberry apps or my e-mail, I can use MEdia net browser to connect to the internet it works fine, I can us Wi-Fi and everything work fine. Myspace or Facebook or any apps don't work unless i use my home Wi-Fi. I talk to AT&T and they said my internet was working fine.
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Aug 18, 2010
Can't disable this for email, just sms, etc.how it's annoying is when i try to abbreviate something like "MN" for Minnesota; i'll type MN and it'll change it to MINUTE. quite annoying. i know i can hit del after and it'll get rid of it, but it's not as smooth as it sounds, and seems to keep a space after, or input a period, or something unnatural.it seems to me the only way to disable this is to physically delete the entry in the autotext entries, but that is rather permanent, Why they don't make a disable autotext option for email but for everything else is beyond me.any suggestions for me?
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Jul 20, 2010
I just got a new bold and I haven't had any problems except for I get a ton of emails from a server saying it is connecting to my device. it look like this.. network@etp1109.etp.na.blackberry.net
This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
How do I get this to stop? It is so annoying and happens like 50 times a day.
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Jul 23, 2010
I have my own URL which has mail boxes associated with it which my family and I use for our personal email. The URL/Mailboxes are hosted by GoDaddy. Beginning overnight night before last I stopped receiving email from my personal/primary email account on my BB, email is still downloading to Outlook on my PC. I have two other email accounts that I receive emails on setup on my BB, I tested both and they are both working. I have tried a number of things to no avail. They include:Battery Pull Send test email Check BIS site to see if email address needed re-validation. NOT! Resend Service Books Send test email Re-register on network via Options>Advanced Options>Host Routing Table <It was suggested that I would find a "Blackberry Key" in the Host Routing Table but didn't find it. I pressed the BB key and selected "Register Now". I got a message that my device had been registered on the network. Resend Servcie Books Send test email That was last night. This morning I had received one email overnight, interestingly it was the same email I recieved the night before. (It is a morning devotional the I get daily. Maybe someone is trying to tell me something?) I tried another test email, no go.
I then logged into BIS again, I re-entered my password for my account, then in looking at the "Advanced Options" I noticed again that the mail server is a RIM server. I tried to change it to my mail server, the one I use in Outlook, which is a POP3 protocol server. It would not take. I tried to change the server from IMAP to POP3, thinking that the reason for non acceptance was a difference in protocols, but could find no way to do that.The server reset back to the RIM server, and I saved with the re-entered password. I then resent the Service Books again and then sent a test email which again didn't work.I would appreciate any suggestions anyone might have, the end of the rope is in sight.Sorry for such a long email, didn't know how else to give enough info to show what had been done.
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Sep 10, 2010
My wife asked me for a Blackberry to access her work email. She works for the local school system and drives between different schools several times a day to treat disabled children. Parents sometimes email her to tell her that their kid is not going to be at a specific school at a a certain time and she ends up driving to a specific place for nothing because she couldn't access her messages. So I bought her a Bold last week tro help her with this problem.At a regular computer, she first has to log to the school's system website, then click on their link to gmail, enter an user name and finally a password. The website appear tiny on the screen and it's really slow to load. And there are some obscure security warnings in there IT people on the school system are clueless to help her.
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