BB Bold 9650 :: Email Is Not Working?

Jun 10, 2010

If anyone has any words of wisdom. I used my desktop manager to switch the devices. I went to my setup wizard and for some reason it will not let me add my user name or password. I tried adding the complete email address and just the user name. No go. It seems that I have had this little problem before I cannot remember how to fix it.

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BB Bold :: One Email Account Has Stopped Working On 9650

Aug 4, 2012

I have tried deleting it and re-adding it (several times). Had the Sprint store try different options including a reeboot in their system. Had GoDaddy check their system. Pulled the battery while phone was on, and off. Nothing is working! It is the account I receive time sensitive work on. It is a Bold 9650 and all my other email accounts (even from Go Daddy) are working fine.

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BB Bold 9650 :: Ringtone For Yahoo Email Goes Off Without Email

Jun 23, 2010

Morning cb community...I've got a weird issue going on...not an annoyance or deal breaker just curious. Anyways lately and randomly my phones ringtone for my yahoo email goes off and there isn't an email. It vibrates and the berrybuzz led and color goes off too. The weird thing is is that there isn't even an unread email indicator with the number. The phone just goes off. Its weird. I've done battery pulls and stuff. Any thoughts? It just has me wondering. It doesn't do it for my sprint.blackberry.net email just my yahoo email.

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BB :: Bold 9650 Won't Receive Email From One Of My Email

Jul 11, 2011

Update last week and then one email address won't work. When I contacted server provider, they gave me server to use, port, etc. but I cannot change those on my Blackberry. (Or can't find out where to do it). When I delete and add the email address, it doesn't give me the option to put in the popmail address, or designate the proper server and port. Tried to do it on the computer but phone won't allow me to do it.

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BB Bold 9650 :: Will Verizon 9650 Trackpad Be Like The Sprints 9650?

Jun 3, 2010

Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.

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BB Bold 9650 :: GPS Not Working Outside US

Aug 22, 2010

I own a Verizon BB Bold 9650 and I'm currently outside the US. I'm trying to use Google Maps and the GPS does not seem to be working. I recently upgraded from the Curve and this was never an issue. Any idea how I can fix it?

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BB Bold 9650 :: Saved Email Folder For Bold

Jul 2, 2010

My previous phone (Curve) had a folder for saved email. With the Bold I don't see that. When I save an email, which folder should I be looking in?

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BB Bold 9650 :: Help With Email Deletion

Jun 5, 2010

I know I've had to do this before but for the life of me can't find where to change the settings. I used to have an option to delete e-mail on the handset or both handset and mailbox. Now, for some reason, it only gives me delete as an option. I like being able to delete on BB only for some things and on both for junk. I know it will come to me but you guys are faster.

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BB Bold 9650 :: Email Display Same As On HTC?

May 28, 2010

New to the forums, new to blackberry. I currently have an HTC Incredible, but thinking about making the switch because the battery and i'm missing the physical QWERTY.I have never had a blackberry before, I was wondering how the e-mail displays? On my HTC it displays just like if I were looking on the web, images and everything...is blackberry the same?Time sensitive because my 30 days is up tomorrow! I would like to return my phone today to just be sure while I wait for the bold.

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BB Bold 9650 :: Trying To Disable My Email?

Jul 21, 2010

Ok so really a bit frustrating there REALLY should be an option to turn on and off email accounts. Its kinda ridiculous that you have to go through a bunch of steps and jump through hoops the turn off an email account. Or just delete it. When Im at work I dont need to emails to go to the phone and I just end having to delete a bunch of them. Ok rant off heres my problem. I looked in the BB instruction to stop forwarding message to my phone and it told me how to do it. It says go into messages, then open the menu, go to options, email settings and tell the phone to stop forwarding emails. Problem is I don't have that option. Whats the deal?By the way I tried to get into my BIS account online and it said It wasn't available and I had to access settings on the phones.

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BB Bold :: Can't Get My Email To Link Up With 9650

Feb 6, 2012

I have been using my device without any problems, but yesterday I received a message saying that an upgrade to my Blackberry software was available. Foolishly, I agreed to it. The upgrade erased all of my settings and wiped out my photos. The upgrade set things so that the device was acting as a brand new device.

After hours of struggle, I was able to reset everything EXCEPT for my link to my earthlink email. When I go into the email setup wizard, I am asked to enter my email password. The email address is already there. When I enter the password, I get the message, "Sorry, unable to continue your session. Please log in again."

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BB :: Can't Receive Email On Bold 9650

Sep 13, 2011

Something has changed and I can no longer receive e-mail on my Blackberry. The e-mail icons still appear on my home screen. When they are selected, either the mail, or the aol.com icon, my texts message history is what appears. It is like there has been a disconnect between the icon and the application.

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BB Bold 9650 :: Right Key For Applications Not Working!?

Jul 8, 2010

Just got a new 9650. Noticed that the right button to get to an application was not working. Sometimes worked but 90% of the time nothing.Spoke to provider and they sent another brand new phone. Same story. I did try other application associated with button still no responses.Really do not use that button a lot.Any one else having this problem? Any solutions? Not sure it worth the aggravation of return.

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BB Bold :: 9650 - Mic Stops Working?

Jul 28, 2011

I am on my 2nd Bold 9650 in the last month. I exchanged the first as about 2-3 times a week the mic would stop working. I would only find out upon making a call and no one could here me speak back. I tried the hands free mic and attaching a headset. All did not work. I pulled the battery and it would work. My Sprint store exchanged me last week...it is happening again. I have backed up and wiped the phone and started fresh..

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BB Bold :: 9650 Browser Just Isn't Working

Jun 9, 2012

Verizon, Bold, 9650. A few days ago web browsing just stopped.It slowly looks like it wants to load the page and shows the page name, but after a long time nothing ultimately happens. I can send/receive emails, texts, calls, use apps, calendar, everything but websites, in both BIS 3G mode and WiFi.I haven't loaded anything new lately.

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BB Bold :: Switching From A Non Working 9650?

Jul 28, 2011

I've previously backed up my Old BOLD. How do I get that data onto my Replacement Device.When I go to "Switch Devices" It tells me to connect current Device.Well It's Dead (and ready to be burried) so what can I do?

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BB Bold :: Internet, Not Working On 9650?

Oct 12, 2011

I have a Bold 9650 6.0.My internet, facebook and other internet based apps are not workingI am getting emailsBBM is not really working, I messaged 5 people and only 1 was able to see my message and the others had no "D" Usually pulling out the battery works for me but i did it like 8 times today and still not working. I did a hard reset at the verizon store a couple weeks ago as this has happened before (more like 1x a week at least) I called verizon they told me to buy a new phone so they are no help I dont know if this is related to the outages they are experiencing or not but since this has happened before i figure not. It says "Browsing over the cellular network is not included as part of your current service plan. To browse use Wifi or contact your service provider to change your service plan." ( and yes I have a blackberry data plan

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BB Bold :: 9650 Internet Is Not Working

Jul 3, 2012

I have a BlackBerry BOLD 9650. I want start BlackBerry services on my mobile . I have an air-tel connection.My internet not working.

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BB Bold 9650 :: Cannot Disable Autotext For Email?

Aug 18, 2010

Can't disable this for email, just sms, etc.how it's annoying is when i try to abbreviate something like "MN" for Minnesota; i'll type MN and it'll change it to MINUTE. quite annoying. i know i can hit del after and it'll get rid of it, but it's not as smooth as it sounds, and seems to keep a space after, or input a period, or something unnatural.it seems to me the only way to disable this is to physically delete the entry in the autotext entries, but that is rather permanent, Why they don't make a disable autotext option for email but for everything else is beyond me.any suggestions for me?

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BB Bold 9650 :: How To Stop Email From Server

Jul 20, 2010

I just got a new bold and I haven't had any problems except for I get a ton of emails from a server saying it is connecting to my device. it look like this.. network@etp1109.etp.na.blackberry.net

This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
How do I get this to stop? It is so annoying and happens like 50 times a day.

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BB Bold 9650 :: Email Error - Personal URL

Jul 23, 2010

I have my own URL which has mail boxes associated with it which my family and I use for our personal email. The URL/Mailboxes are hosted by GoDaddy. Beginning overnight night before last I stopped receiving email from my personal/primary email account on my BB, email is still downloading to Outlook on my PC. I have two other email accounts that I receive emails on setup on my BB, I tested both and they are both working. I have tried a number of things to no avail. They include:Battery Pull Send test email Check BIS site to see if email address needed re-validation. NOT! Resend Service Books Send test email Re-register on network via Options>Advanced Options>Host Routing Table <It was suggested that I would find a "Blackberry Key" in the Host Routing Table but didn't find it. I pressed the BB key and selected "Register Now". I got a message that my device had been registered on the network. Resend Servcie Books Send test email That was last night. This morning I had received one email overnight, interestingly it was the same email I recieved the night before. (It is a morning devotional the I get daily. Maybe someone is trying to tell me something?) I tried another test email, no go.

I then logged into BIS again, I re-entered my password for my account, then in looking at the "Advanced Options" I noticed again that the mail server is a RIM server. I tried to change it to my mail server, the one I use in Outlook, which is a POP3 protocol server. It would not take. I tried to change the server from IMAP to POP3, thinking that the reason for non acceptance was a difference in protocols, but could find no way to do that.The server reset back to the RIM server, and I saved with the re-entered password. I then resent the Service Books again and then sent a test email which again didn't work.I would appreciate any suggestions anyone might have, the end of the rope is in sight.Sorry for such a long email, didn't know how else to give enough info to show what had been done.

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BB Bold 9650 :: How To Set Up Corporate Email Account?

Sep 10, 2010

My wife asked me for a Blackberry to access her work email. She works for the local school system and drives between different schools several times a day to treat disabled children. Parents sometimes email her to tell her that their kid is not going to be at a specific school at a a certain time and she ends up driving to a specific place for nothing because she couldn't access her messages. So I bought her a Bold last week tro help her with this problem.At a regular computer, she first has to log to the school's system website, then click on their link to gmail, enter an user name and finally a password. The website appear tiny on the screen and it's really slow to load. And there are some obscure security warnings in there IT people on the school system are clueless to help her.

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BB Bold 9650 :: Email Branded Icons

Aug 9, 2010

Won't bore you with all the details, but I am now on my second Bold in four days, and the email icons for the accounts I have set up are not populating. I'm referring to the branded icons, not the generic BB envelope/globe icons. I've sent service books and done battery pulls. Has anyone else ever had this problem upon initial set up? I have now experienced the same issue with two different devices.

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BB Bold 9650 :: New Email Notification In Subfolders

Jul 6, 2010

We have a user who is having issues with email notifications. They utilize over 50 subfolders. The issue is that they do not want to have to go through all 50 folders trying to figgure out which ones have new email in them. Is there a menu option on the phone to show which folders have new email? Verizon support was no help, and the articles I saw here didnt seem to address this issue.

Setup:
Blackberry 9650 bold
Blackberry Server Express
Exchange 2003 mailstore

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BB Bold :: Retrieve A Deleted Email On 9650?

Jun 24, 2011

Is there a way to retrieve a deleted email on BlackBerry Bold 9650?

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BB Bold :: 9650 Is No Longer Able To Connedt To Email

May 2, 2010

My Verizon Blackberry 9650 is no longer able to connedt to email.I havespent several hours with Verizon Service, who was not able to fix it, and whoconcluded that my email account info on the Blackberry servers was somehowcorrupted.They recommended I contact RIM.Software version is6.0, bundle 3084 (v6.0.0.719, Paltform 4.4.0.560). My device is set up as a single-user, non-enterprise unit, sync'ed toOutlook 2007 on my home desktop via USB cord.

I upgraded the OS as recommended by Blackberry Desktop Software, but gotan error - white screen crash and Error #507.I went onto the Blackberry site andfollowed the instructions, then restored my data from my BlackberryDesktop Software.Now the phone appears to work but the email account is gone.[SETUP] [EMAIL ACCOUNTS] won't even respond to a click - dead, nothing.The Verizonpeople did a Security Wipe, but no improvement - the device seems to be init's original state, but it won't get into email.Verizon basically gave up, said to call RIM. RIM doesn't help, they won't respond.I have been a loyal Blackberry customer for many years, since my 8800.

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BB Bold :: 9650 Accessing Email Settings?

Jun 28, 2011

on my BB Bold 9650 ,While trying to change email addresses or add a new address, it asks for user name and password and I can't get past that message. I've used every user name and password combination I own and nothing gets me into the email settings mode.

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BB Bold 9650 :: .732 Bluetooth Is Not Working Properly

Jun 16, 2010

After being upgraded to .732 for a while, I have come in to my first problem. My Bluetooth is not working properly. When I receive a call or go to make a call it won't let me, it just picks up and hangs right up. I have never had a problem with Bluetooth before. Does anyone else have this issue from Sprint .699 upgrading to .732? I don't know if I should wipe and reinstall or just go back to .699, which I didn't have any problem with anyway? Thoughts?

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BB Bold 9650 :: SMS Not Working Normally In Foreign Country?

Sep 6, 2010

I have an unlocked Blackberry Bold 9560 from Verizon wireless. I took the phone with me to Israel and got a sim card and blackberry service through a carrier here called cellcom. Everything appears to be working fine except for SMS.When I text some people they never get the text and I get no bounce back informing me of an error. On the other hand some people I can text fine. I think the problem has something to do with the country code and the leading 0 infront of all numbers here. All the numbers are stored in my phone as such.. 052-796-0124. The country code is +972 but does not need to be dialed. I can call these numbers no problem from my address book, but when I text there is no problem. When I recieve a text from people who I myself cannot text, I can reply no problem to their inital text. I cannot start a conversation however. I have tried playing with those smart dialing settings. I changed the country to Israel and have tried leaving it as a USA number and saying the numbers are 9 digits and to not dial the 1. Neither option works.Any ideas here?

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BB Bold :: Verizon 9650 Edge Not Working?

Apr 3, 2011

I'm using a Verizon BlackBerry Bold 9650 unlocked in India since the past 5-6 months working fine but since the past 12 days I am not been able to receive any blackberry data services. My e-mails, BBM, Internet nothing seems to work but I am able to use text messaging and make voice calls like any other phone. I have tried every and all methods to make it work, I have replaced my Sim-card twice and even reinstalled and updated my phone software three times. Vodafone(India) is my current service provider and they have all services active on my number but my phone doesn't seem to receive any. My sim card is working fine with other phones but no sim card works in mine.

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BB Bold 9650 :: Email Icon Color Change?

Jul 2, 2010

I had my email icon turn green once with aol listed under it and enjoyed the color on my home screen. Now its missing. I would like for it to look like this again.

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