BB Bold 9650 :: Email Error - Personal URL

Jul 23, 2010

I have my own URL which has mail boxes associated with it which my family and I use for our personal email. The URL/Mailboxes are hosted by GoDaddy. Beginning overnight night before last I stopped receiving email from my personal/primary email account on my BB, email is still downloading to Outlook on my PC. I have two other email accounts that I receive emails on setup on my BB, I tested both and they are both working. I have tried a number of things to no avail. They include:Battery Pull Send test email Check BIS site to see if email address needed re-validation. NOT! Resend Service Books Send test email Re-register on network via Options>Advanced Options>Host Routing Table <It was suggested that I would find a "Blackberry Key" in the Host Routing Table but didn't find it. I pressed the BB key and selected "Register Now". I got a message that my device had been registered on the network. Resend Servcie Books Send test email That was last night. This morning I had received one email overnight, interestingly it was the same email I recieved the night before. (It is a morning devotional the I get daily. Maybe someone is trying to tell me something?) I tried another test email, no go.

I then logged into BIS again, I re-entered my password for my account, then in looking at the "Advanced Options" I noticed again that the mail server is a RIM server. I tried to change it to my mail server, the one I use in Outlook, which is a POP3 protocol server. It would not take. I tried to change the server from IMAP to POP3, thinking that the reason for non acceptance was a difference in protocols, but could find no way to do that.The server reset back to the RIM server, and I saved with the re-entered password. I then resent the Service Books again and then sent a test email which again didn't work.I would appreciate any suggestions anyone might have, the end of the rope is in sight.Sorry for such a long email, didn't know how else to give enough info to show what had been done.

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