BB Bold :: Unable To Get Personal Email?
Apr 2, 2012
I recently had to add my corporate email to my personal blackberry. Now I am unable to get my personal email. I have talked with Verizon wireless, my carrier and they can't seem to figure out what is going on with it.
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Oct 10, 2011
Ive just purchased a Blackberry Curve 8520. Im going into set up wizard but its not giving me an option to set up a personal email account - just to use a works email account.
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Mar 26, 2011
When I tried to setup my personal email with my BB Pearl 8220 (T-Mobile), there was no option for a personal email account, only one for an enterprise account
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Dec 26, 2011
I got a BlackBerry Curve 8520 for Christmas and it won't allow me to set up personal emails, I only have the BlackBerry Enterprise option. I have gone to advanced options and gone to HRT and have sent away for registration as suggested on another page, but I have received no confirmation the message was sent, and I am still unable to access email. Also I cannot down load BlackBerry APS or Facebook. I am an 02 ready to go customer..
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Feb 27, 2010
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
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Apr 1, 2011
I just got a Blackberry last week and there's no option in the email set up for a personal email address add, only for a business one. how to change this?
Curve 8520
v4.6.1.314
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Oct 9, 2011
I have one personal email on my BB and I was always able to add another one until yesterday. Now when I click on the "add email" in setup it opens a browser and tries to add an email that way asking for data I never used before. There is NO other option.
Again, I was always able to do this before and I have not changed any settings that I can think of. BB Bold 9650, bought new
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Jun 17, 2011
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
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Oct 10, 2011
How can I connect to my email for personal use? When I select email setup the only option it gives me is; I want to use a work email account with Blackberry Enterprise Server. How do I select it for personal usage??
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Oct 10, 2011
if your firewall is enabled and grayed out by your IT department, will this prevent me from using a personal email account?
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Aug 14, 2012
I bought unlocked blackberry and the only option it shows is to activate enterprise account. In advanced options > Enterprise Activation it shows PIN# and Status: Not Activated. Can you tell me if I can set up email to my personal account. The first step you wrote was to remove user from BES, but I have no idea why my BB has BES at all, I bought it this way.. Can you explain your steps in more detail for BB Dummy like me
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Jul 22, 2011
I already have a personal aol email account set on my phone, however, i also have another personal email account through my school I want to setup on my phone. I go to setup wizard, select email account and when i click on create a new Blackberry email account it just takes me back to the previous screen.
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Jul 23, 2010
I have my own URL which has mail boxes associated with it which my family and I use for our personal email. The URL/Mailboxes are hosted by GoDaddy. Beginning overnight night before last I stopped receiving email from my personal/primary email account on my BB, email is still downloading to Outlook on my PC. I have two other email accounts that I receive emails on setup on my BB, I tested both and they are both working. I have tried a number of things to no avail. They include:Battery Pull Send test email Check BIS site to see if email address needed re-validation. NOT! Resend Service Books Send test email Re-register on network via Options>Advanced Options>Host Routing Table <It was suggested that I would find a "Blackberry Key" in the Host Routing Table but didn't find it. I pressed the BB key and selected "Register Now". I got a message that my device had been registered on the network. Resend Servcie Books Send test email That was last night. This morning I had received one email overnight, interestingly it was the same email I recieved the night before. (It is a morning devotional the I get daily. Maybe someone is trying to tell me something?) I tried another test email, no go.
I then logged into BIS again, I re-entered my password for my account, then in looking at the "Advanced Options" I noticed again that the mail server is a RIM server. I tried to change it to my mail server, the one I use in Outlook, which is a POP3 protocol server. It would not take. I tried to change the server from IMAP to POP3, thinking that the reason for non acceptance was a difference in protocols, but could find no way to do that.The server reset back to the RIM server, and I saved with the re-entered password. I then resent the Service Books again and then sent a test email which again didn't work.I would appreciate any suggestions anyone might have, the end of the rope is in sight.Sorry for such a long email, didn't know how else to give enough info to show what had been done.
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Jun 8, 2010
i just purchased a bold 9700 and i was trying to configure my personal email accounts. however, under settings -> setup wizard-> email setup, i only have the option to use "i want to use a work email account with a blackberry enterprise server", and nothing else. i viewed setting up personal email Internet video and from the user menu, there seems to be a possibility to select "personal email" setup where gmail and hotmail can be configured.
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Jan 15, 2010
I bought an unlocked Blackberry Bold 9700 (original carrier is rogers) through Ebay to use it with my pay as you go Fido plan. My main reason to buy this phone was to be able to browse the internet and check my email in wireless hotspots ( I am a student so wireless internet is openly available at the university). However, under email setup the only option available to me is the Blackberry Enterprise server, I apparently should have a 'personal email setup' but it is not available. I did a lot of research on the internet and this forum but could not find a solution to my problem. I would be very grateful if someone can provide me with some answers. I also contacted the person whom I bought the phone from and apparently he does not have the answers either. Tried calling Fido and they did not offer any support as the phone one was not bought from them.
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Jun 1, 2012
im on the bold 9650 (running os 6) whenever i click on the email account set up icon, it takes me straight to enterprise email and that is not what i want. i have done resets and wipes and it does not work. i want personal emails.
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Jun 24, 2010
I just recently switched from a Bold 9000 (ATT, OS 5) to a Bold 9700 (ATT OS 5).On the Bold 9000, I had 2 separate icons for my email. One was "Desktop" (the email from the BES) and one was "Personal" (my gmail account). There was also an option in the email settings to determine which emails showed up in the "Messages" view as well and you could have personal, work or both show up there.Now I can't seem to find this option in the 9700.
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Jul 8, 2010
I am having trouble setting up my personal email. The only option I received after checking the BIS website was this following message: Cannot create account: An account already exists for this BlackBerry® device. Please log in or contact your wireless service provider at 1-800-331-0500.
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Aug 1, 2010
just recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
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Jul 8, 2010
No Personal Email Setup Option
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Aug 11, 2010
I just received my Bold 9700 today. Going through the setup wizard, I got to setting up email, but on the first screen it only gives me the Enterprise option. No option to setup personal email.
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May 24, 2010
I have a BB Bold 9000. ATT is my service provide.I successfully set up my gmail account as a separate email account on my BB. I had two email icons on my home page - one for corporate and the other for gmail. The emails were kept separate. After I installed the Gmail Enhanced App, my gmail started to sync into my corporate acct. I uninstalled botgh the enhanced app and the gmail account. When I went to reinstall gmail from the BB device, it resumed syncing into the corporate account.How can I keep these two accts separate?
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Jul 23, 2010
I apologize if this question has been asked but I just can't seem to get a clear cut answer so I thought I ask the BB experts!I have a personal BB Bold 9000 phone. I have setup a Gmail account on my phone using POP3 and I see that my personal emails from Gmail are delivered to my Gmail inbox.
My company offers a BES server and last week they set me up so all my work email which is setup on Exchange is pushed to my phone.At this point, I have 2 accounts setup on my phone: a personal gmail account and a work exchange account.
Can my personal emails be seen by my company knowing that one uses POP3 and is delivered to its own mailbox and the other is setup on a BES account?I have disabled my contacts from being uploaded/synced with my work but I need to know if our IT can see my personal email. If so, how can I disable it?I want to say no, they can't but I am not 100%.
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Mar 9, 2010
Not sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?
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Jan 16, 2010
When i try to set up my email it only gives me the enterprise setup? i want to register 2 hotmail email adresses but i only have wifi access i do not have BB unlimited internet.
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Feb 12, 2010
I have a Bold 9000. It's a business handset and we are on a BES. I have added my personal Yahoo email to it and I now have 2 mail icons - one for Messages and the other for Yahoo.When I get an email on my yahoo email address it also appears in my main messages email box as well. I want to keep the 2 sets of emails separate so that it is 100% clear what is business and what is personal (Yahoo).I know it must be possible to keep them in separate mailboxes but cannot for the life of me work out how.
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May 7, 2011
I got a BB Torch, i tried to set up the email by following the demo online, but there is no personal email setting on there just work email, and i tried to set up my email as enterprise account, it showed activation request failed.
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Feb 3, 2011
I have got myself a blackberry and have been told by t-mobile UK that I am on a BIS account plan. I have set up my gmail email and emails come through nearly instantly. With my work emails I am not getting them instantly. Work does have a BES server and can give me a password to access their server but T-Mobile are using my webmail URL to connect me to the emails.
1) is this correct
2) Can we get rid of the time lag/delay in receiving emails from my work email address so it is more instant?
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Jul 5, 2012
On iPhone 4s, how do I prevent personal email accounts (yahoo, gmail) from accessing my work email contact list? I want to keep my work contact list private.
Info:
iPhone 4S, iOS 5.1.1
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Oct 29, 2011
how can i switch Work email to personal email? Every time i save number in my contact there is always a word (work) after the given name.
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