BB Curve :: Unable To Access Personal Email
Dec 26, 2011
I got a BlackBerry Curve 8520 for Christmas and it won't allow me to set up personal emails, I only have the BlackBerry Enterprise option. I have gone to advanced options and gone to HRT and have sent away for registration as suggested on another page, but I have received no confirmation the message was sent, and I am still unable to access email. Also I cannot down load BlackBerry APS or Facebook. I am an 02 ready to go customer..
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Feb 19, 2012
I have a Curve 8310, it was with AT&T, but had it unlocked to use with T-Mobile.
When I go through the Set-up Wizard, when I get to Email Set-up, it doesn't give me the option to set up personal email. It only has "Set-up work email through Blackberry Enterprise Service" OR "I want to skip email setup."
I have a data package with T-mobile and the Blackberry Internet package too, so not sure what's going on.
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Oct 30, 2012
Email Account activation only allows enterprise account to be created. I do not want or have an enterprise account. How can I active my personal email accounts? I want to remove the activation of enterprise account.
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Oct 10, 2011
Ive just purchased a Blackberry Curve 8520. Im going into set up wizard but its not giving me an option to set up a personal email account - just to use a works email account.
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Apr 1, 2011
I just got a Blackberry last week and there's no option in the email set up for a personal email address add, only for a business one. how to change this?
Curve 8520
v4.6.1.314
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Jun 17, 2011
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
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Jul 17, 2012
I have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
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Nov 29, 2011
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
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Jul 13, 2011
My unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
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Jan 20, 2010
for the past week i was unable to access my email services. I have done a handheld wipe as well on my phone also after that which result that my email icon etc is not showing anymore. When i run a diagnostic test everythingis fine except for the PIN-PIN.
Blackberry registratio:Yes
Connected to Blackberry: Yes
PIN-PIN: No
I phoned my service provider and according to them everything is in order on there system. They have tried to resend my email service books but i don't recieve it. Data service etc is working fine and my phone register on the blackberry network. Please assist as i am unable to setup my emails etc or connect to messenger etc....
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Aug 23, 2011
I can't access my email. i tried to go to set up an email icon but said that i need to log in. Unfortunately i am an existing user but i can't remember my username and password.
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Jun 6, 2012
I am using Black Berry curve 9380. For last one week I am unable to open my email accounts in my phone. I can recieve the mails but not read and send mails through my phone. The error message which is being promted each time is : "Uncaught exception: java.lang.ArrayIndexOutofBoundsException"
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Jun 25, 2012
Thus I cannot add, modify or remove any mail accounts. I tried to download the Email utility but it does not download either.
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Apr 2, 2012
I recently had to add my corporate email to my personal blackberry. Now I am unable to get my personal email. I have talked with Verizon wireless, my carrier and they can't seem to figure out what is going on with it.
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Mar 26, 2011
When I tried to setup my personal email with my BB Pearl 8220 (T-Mobile), there was no option for a personal email account, only one for an enterprise account
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Oct 29, 2011
how can i switch Work email to personal email? Every time i save number in my contact there is always a word (work) after the given name.
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Sep 27, 2011
I could set-up my personal emails (gmail and ymail) to my push email. In the email setup page the only option given to me is the "enterprise solution"
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Feb 27, 2010
When i go onto setup-setup wizard-email setup, there is no option for adding a personal email account:/ how do i add a personal email account?
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May 29, 2012
I have a Curve 9360. My supplier is AT&T. This is my work-supplied phone, but I would like to add my personal email. Of course I want to keep the emails separate.I went to Setup>Email Accounts>Internet Mail Account, and was easily able to add my gmail account. Unfortunately, I am not receiving any of my gmail. It looks in the setup like the gmail address is there.
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May 18, 2011
Everytime I try to add my personal email address, I even don't get the option. I just get the option of a work email address.u
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Feb 27, 2010
when i go onto setup-setup wizard-email setup, there is no option for adding a personal email account how do i add a personal email account?
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Sep 9, 2010
I recently bought a blackberry 8520 curve on prepaid (vodacom).I am having trouble setting up my email address. When I enter the email setup, it doesn't provide an option to set up a personal email account - only one option for blackberry enterprise server. I bought this phone because I need to check my mail on the go quite often and now I can't even get that to work.
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Sep 19, 2012
I want to set-up a personal email account.unfortunately, I only have one option in my bbcurve 8520....And that is: I want to use my work email from blackberry enterprise server.
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Dec 11, 2011
first time Blackberry user here and am trying to set up my email. However, when I go to the setup screen I only have the business option to set up email. how do I set up a personal email account?
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May 17, 2011
I have just got my blackberry curve, and am working through the set up wizard and it only allows me to set up a business email with the blackberry enterprise server.
How do i set up a personal email ??
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Dec 27, 2011
i can't set my personal e mailoptions, there's only the possebility for a blackberry enterprise server and not for a personal account i have a blackberry 9300
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May 10, 2011
When I go through the set-up wizard, there is no option to set up personal e-mail, only the choice for e-mail from an enterprise server. It's a Curve 9300
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Aug 1, 2010
Hopefully someone will be able to help me with a problem that I am having.My mum bought an 8520 curve on a pay as you go deal with Orange today and while most thing seem to work ok, we are struggling to get the personal email set-up. I have followed the tutorials and instruction manual but when I go to the set-up option, the only option there is the one to set up a Business Enterprise email, not the personal one.I have been googling around and it seems to be a fairly common thing. Is it just a case of calling Orange and asking them to do something at their end? If so what exactly is it they need to do?Also the MSN and ebay applications that I have downloaded also won't work, I'm assuming that this is down to the same issue?
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Oct 10, 2010
i can`t setup personal email on 8520,when i watched the video on the blackberry site,it showed an icon to set up personal e-mail, on my bb the only option i have is to setup a work e-mail on bes?
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Oct 17, 2012
I bought a 9320 and im trying to set up my personal email but it is not an option. It only gives me the option to set up an enterprise email account which is no good to me.
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