BB Curve :: Unable To Access Email Acount And Text Messages
Jun 6, 2012
I am using Black Berry curve 9380. For last one week I am unable to open my email accounts in my phone. I can recieve the mails but not read and send mails through my phone. The error message which is being promted each time is : "Uncaught exception: java.lang.ArrayIndexOutofBoundsException"
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Jun 22, 2011
I am unable to access my email or text messages by clicking the feed indicator icons at the top of the screen.
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May 9, 2011
I been having trouble trying to get my email account password.I have a new phone and even if I try to reset or find my password the account can't set up on the phone.I came on the PC and first sent the reset to my old phone then realized I didn't have it with me, then I sent it to my new phone but it's not set up, then finally I set it to my friends phone hoping I would get the link but this still hasn't arrived considering it was last night I sent all three.Where do I go from here how would I set up my account otherwise as I don't want to make a new account.
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Mar 5, 2012
I have curve 9330 with OS6 , when I receive a text message, it will show up in both my e-mail and text folders. Is this normal?
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Jul 17, 2012
I have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
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Nov 29, 2011
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
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Dec 26, 2011
I got a BlackBerry Curve 8520 for Christmas and it won't allow me to set up personal emails, I only have the BlackBerry Enterprise option. I have gone to advanced options and gone to HRT and have sent away for registration as suggested on another page, but I have received no confirmation the message was sent, and I am still unable to access email. Also I cannot down load BlackBerry APS or Facebook. I am an 02 ready to go customer..
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Jul 13, 2011
My unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
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Jan 20, 2010
for the past week i was unable to access my email services. I have done a handheld wipe as well on my phone also after that which result that my email icon etc is not showing anymore. When i run a diagnostic test everythingis fine except for the PIN-PIN.
Blackberry registratio:Yes
Connected to Blackberry: Yes
PIN-PIN: No
I phoned my service provider and according to them everything is in order on there system. They have tried to resend my email service books but i don't recieve it. Data service etc is working fine and my phone register on the blackberry network. Please assist as i am unable to setup my emails etc or connect to messenger etc....
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Aug 23, 2011
I can't access my email. i tried to go to set up an email icon but said that i need to log in. Unfortunately i am an existing user but i can't remember my username and password.
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Jul 25, 2011
My soon to be ex husband came and took my phone today and it still has all of my texts and email on it. I don't think he has the right to read any of it because we aren't together-is there a way from my computer to delete them?
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Jun 27, 2011
Some older sms messages I can't delete. It will clear the chat but not the message details. Any recent ones can be deleted in the normal way selecting message and pressing delete.
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Jun 25, 2012
Thus I cannot add, modify or remove any mail accounts. I tried to download the Email utility but it does not download either.
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Jul 11, 2010
I am unable to open text messages.I can see them arrive and read the first line in the message list, but cannot open them.I have tried all the options that are offered on the little dot dot dot key, and get the same result.I also took out the battery and rebooted the thing.It worked the first day I had my 8530, but now it doesn't.
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Apr 8, 2012
I have a Blackberry Curve 9380. A few days ago I received a call and the "voice mail" image appeared in the top bar of my blackberry. I checked my voice mail, but the symbol did not go away. Since then I have not received any text messages. The text messages I send are getting through, but the ones other people send me aren't. Thinking my inbox might be full, I deleted a few conversations, to no effect. My phone is basically new and I haven't made any adjustments to it. I've drawn a picture to show what i mean: don't know if the voice mail and text messaging issues are related. I've gone a week without noticing that other people's text messages to me aren't getting through and I'm worried that I may have missed important messages. I'm planning to take my phone to the Bell store tomorrow bu
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Jan 23, 2012
Though I am getting edge on my phone. Receiving my mails and whats app messages. I am not able to make calls and receive calls, or text messages. Is it cause of the hardware or the network?
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May 24, 2012
For the past couple of months, my Blackberry has been freezing when downloading new e-mails. If I'm on the home screen, I can try to open my text messages or e-mail messages program, but nothing happens. My other programs work in the meantime, but I'm frozen out of messages, even when I can see the notification that I have new ones.
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Sep 26, 2012
The touchpad doesn't work, it's unable to open email messages (CURVE 8520 V5)
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Feb 20, 2010
i was receiving email messages from my gmail account on my blackberry 8900, but after that i it has completely stopped.my blackberry is on t-mobile and os version is v4.6.1.114. Can someone please help?
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May 20, 2010
Just wondered how can I obtain an enterprise account (blackberry), due that my bb does't has a data plan to surf the web, so I need to use my home's WIFI router, becsause i can't configure my e-mail on my bb because I don't own an enterprise account.Also, I wanted to know how to configure my BB to send and receive SMS/MMS messages, because I can't atm.
BlackBerry: 8350i Curve
Carrier: NEXTEL MEXICO
BB PIN: 4027428A
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Jul 4, 2010
I've just upgraded to OS 5 and according to the screen icons I have 2 unread email messages.This is not correct but I have an email account where I had messages on the device prior to update but now I can't delete them and I think the two problems are connected.The email seems to be working OK otherwise - just can't get rid of these old messages!
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Jun 17, 2011
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
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Nov 27, 2011
How do I get access to text messages from my BB onto on my laptop
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Mar 30, 2015
I have a samsung G5 and recently an upgrade was applied - I thought it was a virus - so I saved the entire contents of the phone to my computer and reset factory settings
Can I access old text messages from the PC backup? Where are they located? Do I need special software?
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Jul 24, 2010
Just recently I have had some problems sending normal text messages..The problem is when I want to send a text I go to my contacts and try to send a sms message, but instead of opening up a conversation window I get taken straight to my recieved messages... I havent had a problem replying to messages after people have texted me, its iniating the converstation thats not working.
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Aug 7, 2011
When I click on any email icon and the Text icon nothing happens. Whereas in the past (like even early this afternoon) I would be able to see emails or texts - or if no email or texts it would say 'No messages' - I cannot open either emails or text and therefore cannot create, read, or anything else. The scroll button is inop after clicking on email or text and I must it the exit button to regain control of the scroll button.
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Dec 6, 2010
When checking the online tutorial via AT&T's website it walks me through how to send a text message to someone in my contacts list from the text messaging screen. Once I start typing their name, it should start to automatically come up. When I try to do this on the phone, it won't do it. Do I really have to enter someone's phone number in order to do this? What if I want to add more than one person which is not an easy task either. I found where people are being told to download an app called Handcent SMS which will resolve the multiple people issue but what about accessing my contacts just by starting to type their name in the "To" line?
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Jun 4, 2014
My text messages are switching to email messages. How do I make them text messages once again?
Info:
iPhone 4S, iOS 7.1
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Mar 14, 2012
My phone is registering: - Uncaught Exception: java.lang.ArrayindexOutOfBoundsException. I therefore cannot access my text messages.
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Mar 27, 2010
Today my nokia e63 ran out of battery charge and as I was in town there was no way I could charge it. As I got home put my phone on charge and turned it back on, after a few minutes I decided I would send a text until I realized my phone would not let me do so. I had full signal and have tried to send a text in multiple areas around the house where I have signal. My girlfriend is on the same network as me and is having no problems at all. This all happened after my phone ran out of charge, is this a known issue? Does anybody know what might be going wrong with it?
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