I just received my Bold 9700 today. Going through the setup wizard, I got to setting up email, but on the first screen it only gives me the Enterprise option. No option to setup personal email.
View 13 RepliesI am having trouble setting up my personal email. The only option I received after checking the BIS website was this following message: Cannot create account: An account already exists for this BlackBerry® device. Please log in or contact your wireless service provider at 1-800-331-0500.
View 9 Replies View RelatedI am trying set up my email but it keeps saying the application has encountered an error and cannot continue. What can I do?
View 4 Replies View RelatedI just purchased a Curve 8530 and in my set up wizard I only have 3 icons. Most importantly under email set up it only gives me the Blackberry Enterprise Server option. It does not give me a personal email set up option.
View 1 Replies View RelatedMy blackberry 9300 wont allow me to set up a personal email account there's only the enterprise activation option what should I do to be able to set up a personal account
View 1 Replies View Relatedif your firewall is enabled and grayed out by your IT department, will this prevent me from using a personal email account?
View 2 Replies View RelatedI bought unlocked blackberry and the only option it shows is to activate enterprise account. In advanced options > Enterprise Activation it shows PIN# and Status: Not Activated. Can you tell me if I can set up email to my personal account. The first step you wrote was to remove user from BES, but I have no idea why my BB has BES at all, I bought it this way.. Can you explain your steps in more detail for BB Dummy like me
View 1 Replies View RelatedI already have a personal aol email account set on my phone, however, i also have another personal email account through my school I want to setup on my phone. I go to setup wizard, select email account and when i click on create a new Blackberry email account it just takes me back to the previous screen.
View 2 Replies View RelatedI'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
i just purchased a bold 9700 and i was trying to configure my personal email accounts. however, under settings -> setup wizard-> email setup, i only have the option to use "i want to use a work email account with a blackberry enterprise server", and nothing else. i viewed setting up personal email Internet video and from the user menu, there seems to be a possibility to select "personal email" setup where gmail and hotmail can be configured.
View 4 Replies View RelatedI bought an unlocked Blackberry Bold 9700 (original carrier is rogers) through Ebay to use it with my pay as you go Fido plan. My main reason to buy this phone was to be able to browse the internet and check my email in wireless hotspots ( I am a student so wireless internet is openly available at the university). However, under email setup the only option available to me is the Blackberry Enterprise server, I apparently should have a 'personal email setup' but it is not available. I did a lot of research on the internet and this forum but could not find a solution to my problem. I would be very grateful if someone can provide me with some answers. I also contacted the person whom I bought the phone from and apparently he does not have the answers either. Tried calling Fido and they did not offer any support as the phone one was not bought from them.
View 13 Replies View RelatedI just recently switched from a Bold 9000 (ATT, OS 5) to a Bold 9700 (ATT OS 5).On the Bold 9000, I had 2 separate icons for my email. One was "Desktop" (the email from the BES) and one was "Personal" (my gmail account). There was also an option in the email settings to determine which emails showed up in the "Messages" view as well and you could have personal, work or both show up there.Now I can't seem to find this option in the 9700.
View 8 Replies View Relatedjust recently bought a blackberry bold 9700 with a data plan on t-mobile -UK. When i first went through the setup wizard i had the two options one for the enterprise and the other for personal use. I did not fill in my details so i left it at that moment to check out the other features on the phone. But the second time i came round to it, it only gave me the enterprise option which i dont want. Just wondering how i can get that option back. Also i cannot seem to be able to get blackberry apps or windows live messenger, although my blackberry messenger is working fine. please can someone help me with this?
View 4 Replies View RelatedNo Personal Email Setup Option
View 11 Replies View RelatedI am having trouble setting up my e-mails address on my BB. My email address is already on I'm just having problems to set it up. How can I get into my settings to put my service provider on.
View 2 Replies View RelatedNot sure where to post this, but my wife and I both have the 9700. Yesterday hers quit working. The phone works and sms works.Anyways my issue is this, I am using it for personal use, but cannot send/receive pin messages, my bbm doesn't send/receive invites, and it won't let me setup a personal email.When I click on setup/email the only option available is to add an enterprise email and asks for the enterprise password.Any ideas as to why this is happening or ways around this so I can use my bbm and setup my personal emails to automatically send to my phone like I had before? Mine still works perfect. Any ideas on what needs to be done to get her email set back up and bbm working again ?
View 10 Replies View RelatedWhen i try to set up my email it only gives me the enterprise setup? i want to register 2 hotmail email adresses but i only have wifi access i do not have BB unlimited internet.
View 8 Replies View RelatedI want to add my hotmail account to my phone but doesnt work.. when I select set-up e-mail, choose internet email (so not enterprise) screen freezes and goes back 1 setp. how do I fix? FYI.. already performed FactoryReset so device is clean, OS 6.0.0.668?
View 1 Replies View RelatedI have searched hi and low so i assume there is no way to set the default DIFFERENTLY for each email account i have (i have three). i know how to set the default for the entire device (options, device settings, advanced, default) but that sets the default for all three of my accounts the same, which forces we to use the pull down to change it. is there no way to have a different default for each account?
View 3 Replies View Relatedi bought my BB one of the first things i wanted to do was setup my e-mail account and instant messaging so i did this by following the tutorials, however when i tried doing both it failed. The message i get is "Invalid email address or password. Verify your email addres and password. If the error persists, contact hotmail.co.uk." to setup my email address i chose "othe"r although there are options for windows live, [URL] is not there.
The strange thing is my sister got the same phone and i set her phone up for her and her's weorked straight away and she too registered a hotmail.co.uk email address.
Is there a setting to adjust how often my email is checked? I sent myself an email from one account to my other Hotmail account which is setup on the BlackBerry, but it did not appear for a while.
View 3 Replies View RelatedI hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
I registered with the wireless network (advanced option/host routing table/register now) and received email stating registered OK. I then went to set up wizard/email set up but there is only the option to: - 'I want to use a work email account....' but nothing to set up a personal email address. I logged onto [URL] to try and register for an account, however I continually get the message 'Cannot create account This Blackberry device is not registered with your wireless service provider...' even though I received a message saying I was registered. I contacted Vodafone who confirmed that Blackberry Internet Service is set up on my monthly contract, they checked the PIN and IMEI number, but nothing worked?
View 2 Replies View Relatedi have a gophone (prepaid) account. im using a bold 9700. is it possible to set up a blackberry email account so i can access blackberry app world
View 1 Replies View RelatedI have been on this website as a guest for over three months when I was comtemplating whether to get a BB or an Iphone. My 9700 comes today as an upgrade on th Three UK network and I am very excited! I have read the Lec101 series and it is very exciting but I cant take all that info in one go.I have one question (I am sure this is a first of many more to come ). Can anyone post a link to creating my BB email account on Three. I have looked through their website but I cant seem to find any link.if I dont set up a BB email account, will I still be able to set up my other yahoo or hotmail account on my BB and will I be able to use BB messenger.
View 14 Replies View RelatedI can not add any of my mail accounts to my new Bold 9700. I'm on 3UK. They can't solve the problem.
View 14 Replies View Relatedjust got a new Bold 9700 and is having trouble setting up the email. When we go through the wizard on the device, everything seems ok. The wizard takes the info, and says that a new icon is now on the home screen and email is ready to use. No icon is displayed (it is not hidden, i've checked), and when I attempt to send an email from the Messages application an error message comes up that says, "No message services configured. You will be redirected to the Setup Wizard to set up your email account."
I've also tried (numerous times) sending the service books, updating the host routing table, and doing hard reboots (removing battery). None of those seem to make a difference. If it matters, she is able to send SMS texts, and use BBM without an issue. I've emailed the accounts we have tried setting up (from my laptop) but the emails are not recieved on her device (they are in her inbox - checked on laptop).
My phone only shows one option: setup a work email account? Why? Has anyone experience this? Actually I bought this phone used, now I'm scare I got ripped off.
View 14 Replies View RelatedI have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.
View 7 Replies View RelatedI am new to BB i added a email account no problem, but i want to delete it! and use a different one,as all spam and unwanted mail is coming through, any help would be much appreciatted.
View 4 Replies View Relatedhave a blackberry bold and today received an email when i switched on the phone saying i had to enter my user name and password to continue to receive emails i had not switched anything off and everything was fine yesterday i went into settingsand entered my email address and password yet the answer was "blank user name. Type a valid user name" i have no idea why this has happened adn i cant reactivate the emails,
View 2 Replies View Related