BB Bold 9650 :: Unable To Load Os 5.0.0.810 - Error : "There Was An Error Updating Your Software"
Aug 20, 2010
"One or more modules could not be resolved." That's what BB Desktop Software keeps giving me when I try to load OS 5.0.0.810 onto my Sprint Bold 9650. I deleted the vendor.xml file beforehand, so I'm not sure what the problem is.
When trying to take a video, the camera starts but when you try and record it gives the msg.: Unexpected error, unable to save video.I have tried several reboots both soft and hard and continue to get this message.The video did work when I got the phone several months ago. can still take pictures and save... just not video...
My update hung at the status "reconnecting to jvm." I know that this has been a problem in the past. A backup was made before installation; and although a second update attempt was succesful, I am unable to find or use the backup that the loader made. I also tried connecting the phone to another computer that I had previously backed it up on, but the computer now recognizes the phone as new, and not as the phone previously backed up. how to correct it? I really just need to restore the contacts.
I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'. How do I fix it (my husband's 2 devices work fine on the PC). It's driving me mental and has stopped me putting anything new on for months.
I downloaded OS 5.0.0.810 and deleted the vendor.xml file! When I open DM6 it says I have an upgrade available, click on it, asks me if I want to install I say yes, then a I get a screen that says ERROR, one or more modules could not be resolved? It does not tell me which one, any suggestions? I'm on Verizon running OS 5.0.0.732.
My BB Bold 9650's flash and led stopped working and the mic's volume had weakened. Whats the prob here? Is it software specifically the OS? Device error 300 when I hard reset it.
I updated my Blackberry Bold 9650 from os 5 to os 6. From then when I turn data on soon after my phone is getting restarted with the error message 348(RESET). Its happening very frequently. If I turn data OFF, my phone is working well.
I have my own URL which has mail boxes associated with it which my family and I use for our personal email. The URL/Mailboxes are hosted by GoDaddy. Beginning overnight night before last I stopped receiving email from my personal/primary email account on my BB, email is still downloading to Outlook on my PC. I have two other email accounts that I receive emails on setup on my BB, I tested both and they are both working. I have tried a number of things to no avail. They include:Battery Pull Send test email Check BIS site to see if email address needed re-validation. NOT! Resend Service Books Send test email Re-register on network via Options>Advanced Options>Host Routing Table <It was suggested that I would find a "Blackberry Key" in the Host Routing Table but didn't find it. I pressed the BB key and selected "Register Now". I got a message that my device had been registered on the network. Resend Servcie Books Send test email That was last night. This morning I had received one email overnight, interestingly it was the same email I recieved the night before. (It is a morning devotional the I get daily. Maybe someone is trying to tell me something?) I tried another test email, no go.
I then logged into BIS again, I re-entered my password for my account, then in looking at the "Advanced Options" I noticed again that the mail server is a RIM server. I tried to change it to my mail server, the one I use in Outlook, which is a POP3 protocol server. It would not take. I tried to change the server from IMAP to POP3, thinking that the reason for non acceptance was a difference in protocols, but could find no way to do that.The server reset back to the RIM server, and I saved with the re-entered password. I then resent the Service Books again and then sent a test email which again didn't work.I would appreciate any suggestions anyone might have, the end of the rope is in sight.Sorry for such a long email, didn't know how else to give enough info to show what had been done.
Every time I reboot my 9650, I get an error message that there is a problem with my media card and do I want to fix it. I always say yes and it gets fixed.
When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this? I am running a 9650 and have Desktop Manager for Mac.
This is my very first post so please excuse me if I have posted my question/problem in the wrong section.My wife and I have VERY recently bought new Blackberry Bold 9650 phones, they are our very first smartphones. My wife loves to read so I went to the Blackberry App World and downloaded the app FREEBOOKS on her phone, the app itself installed just fine but every time I try to download a book for her, and even sometimes just SEARCHING for a book, it will give me an error message that reads
The server returned the following error while attempting to fulfill your request: "CONNECTION TIMED OUT".
Can someone PLEASE possibly help with this problem OR direct me to the correct section that can assist me. I have been to my Verizon store and they were absolutely NO help after waiting for over an hour.
I have a BB Bold 9650 and am using Outlook 2007. I had no problems syncing until yesterday when Desktop Mgr 6.0.0.40 got installed. Now I get Intellisync Error - unknown error reported. If I can't get this to work soon, I will need to back off the new software.
I recently moved to Michigan from California, and the time settings on my blackberry automatically changed to Eastern Time (-5). However, whenever I receive an SMS (no problems with BBM/MMS), the timestamp for the received SMS in the conversation is 3 hours earlier than the actual/device time. This is a problem only inside the conversation; when I go back to the main Messages or SMS folder, the timestamp of the last received/sent message next to the contact's name is correct. Is there any way to fix this aside from doing a complete wipe? I tried rebooting and manually changing the date/time; didn't help.
I updated my Blackberry Bold 9650 from os 5 to os 6. From then when I turn data on soon after my phone is getting restarted with the error message 348(RESET). Its happening very frequently. If I turn data OFF, my phone is working well.
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
I just got my 9650 yesterday. The saleswoman inserted my media card from my Tour (which had also been in my Curve 2). Everything seemed fine. This morning when I connected my Bold to the computer, I got a pop-up box on the BB which said, "Content rights do not match the device. Please insert the media card back to the right device."What's this all about? Nothing seems to be amiss with my media, although my pics do seem to be a bit slow to load when I try to view a whole folder.
I have a Blackberry bold 9650 V5.0.0.975 Running DM 6.0.0.43
Everytime the device backs up it goes all they through and at the end it gives the error message: "There was an error backing up. There could have been a problem with the device or connection during the backup. Verify that the device is turned on and connected."
I seem to have this problem of not being able to stream videos on my Bold 9650. I always get this message on my screen, "error occurred attempting to play media"
After updating my device software to v 5.0.0.586 from v 5.0.0.423, I encountered the following issues: The keylock key on the top left of my device intermittently does not work. Sometimes, nothing happens, other times it switches the screen off but does not lock the keypad.When hitting the green phone button, the list of recent calls is displayed but the most recent call (at the top of the list) is hidden by the input field and you cannot read the number.I tried a battery pull but this did not help. File free = 120MB. I have since reverted to v 5.0.0.423 but would like to do the upgrade again if these issues can be fixed? Does anyone know anything about this?
I have a Bold 9700 and tried to update the software etc today and got 361 tasks out of 399 using the updater, when an error message came up telling me that there was a problem with the internet?
There wasn't, everything was working fine using the normal browser, so does anyone know what went wrong.I did switch off the anti-virus half way thro'.
I have a serious problem booting my galaxy s6 g920p. i installed king root on android 5.1.1 and then opened it to root my phone (it was wrong). the phone rebooted after 4% of king root actions, and restart again and again and again! i tried to use odin, but it couldnt do it and failed. the error was 'unable to write'. i tried this rom: [URL] ....
i think the problem is i choose the wrong rom! and i dont know whats my phone exact model.
I can access blackberry App World but cannot access my world. It says load latest blackberry ID then go to UPDATE but after that it gives an error : "Sorry, there is no compatible version of Blackberry ID available at this time"
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
I can acess internet but whenever I want to sign in on any web page, I cannot sign in as it shows Page load error. This happen for all webs grom Google, ovi, yahoo, facebook & etc. i can browse the page except signing. Please do help me. Is there any security setting or anything to configure in the setting.
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
i had faced the App Error 523 .. I managed to get the event log ( using BBSAK )
"guid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:04 2012 severity:0 type:2 appystem data:VM:+BORKguid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:05 2012 severity:0 type:2 appystem data:App Error 523guid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:05 2012 severity:0 type:2 appystem dataystem process diedguid:0x97C9F5F641D25E5F time: Fri Nov 09 23:15:48 2012 severity:0 type:2 appystem data:JVM:INFOp=21a58810,a='5.0.0.321',o='5.1.0.90',h=4001507"
can i delete or install the mod ( if its the source of the problem ) to fix it? since i dont have any backup ..I'm using Bold 9700( phone cannot be connected to DM due to the white screen App error 523 and it appears even if i restarted the phone in the safe mode )