BB Bold :: Unable To Restore After Error Updating To OS6?
Nov 17, 2011
My update hung at the status "reconnecting to jvm." I know that this has been a problem in the past. A backup was made before installation; and although a second update attempt was succesful, I am unable to find or use the backup that the loader made. I also tried connecting the phone to another computer that I had previously backed it up on, but the computer now recognizes the phone as new, and not as the phone previously backed up. how to correct it? I really just need to restore the contacts.
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Aug 20, 2010
"One or more modules could not be resolved." That's what BB Desktop Software keeps giving me when I try to load OS 5.0.0.810 onto my Sprint Bold 9650. I deleted the vendor.xml file beforehand, so I'm not sure what the problem is.
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Mar 23, 2012
I have a an iPhone 4s 5.1. I have just recently updated from iOS 5.01. I kept getting messages saying that i had purchased songs that hadnt transfered and asking if i wanted to transfer them to itunes. i said yes and it immediately said it detected a device but it couldnt read it properly. so i attempted to restore it to factory settings. (after switching out USB cables and uninstalling/reinstalling itunes) i hit restore and it asked if i wanted to restore and i hit yes only to have a pop-up detailing all the new features on the 5.1 update. i cannot get past this point.
Info:
iPhone 4S, iOS 5.1
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Apr 2, 2012
I has just performed an update ( the first in nearly 9 months) on my I phone 4.After the update it went automatically into "Restore" After 5 mins or so it failed with an error 1603 ?
Info:
iPhone 4, iOS 3.1.2
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Jan 4, 2011
I have downloaded the latest backup and restore app but I'm still unable to restore my apps as my phone will disconnect from network when i tries to restore the applications.
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May 4, 2012
i tried to restore my iphone 3 after it wouldn't sync now its saying erroe 1015 what can i do to fix this
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May 24, 2012
i am using iphone 3g n i am unable to restore error 3014.
Info:
iPhone 3G, Windows 7
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Apr 18, 2012
I was uptading mu Iphone 3g,after downloading the software Itone start it to iphone and then at the end time it shows 1015 error ,now icant restore my iphone.
Info:
iPhone 3G
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May 17, 2012
I can not restore my iphone through iTunes , it gives error ?!
Info:
iPhone 4, iOS 5.1.1
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Jun 19, 2014
I am unable to restore my iPhone through iTunes. I keep getting an error code 21 after trying recovery mode. I've followed work around instructions on apple, but no luck. Also because the phone will not turn on I am unable to locate serial number for the device.
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May 7, 2012
I have recently bought an iphone 3G from ebay and I am unable to restore the settings, error 1015 keeps coming up?
Info:
iPhone 3G
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May 7, 2012
still same problems error 3195 or 1604
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Jun 2, 2014
I am unable to restore iPhone 4S, just gives me the plug in screen and iTunes gives me either error code 9 or error code 11.
Info:
iPhone 4S, iOS 7.0.6
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May 3, 2010
After updating my device software to v 5.0.0.586 from v 5.0.0.423, I encountered the following issues: The keylock key on the top left of my device intermittently does not work. Sometimes, nothing happens, other times it switches the screen off but does not lock the keypad.When hitting the green phone button, the list of recent calls is displayed but the most recent call (at the top of the list) is hidden by the input field and you cannot read the number.I tried a battery pull but this did not help. File free = 120MB. I have since reverted to v 5.0.0.423 but would like to do the upgrade again if these issues can be fixed? Does anyone know anything about this?
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Aug 8, 2010
I have a Bold 9700 and tried to update the software etc today and got 361 tasks out of 399 using the updater, when an error message came up telling me that there was a problem with the internet?
There wasn't, everything was working fine using the normal browser, so does anyone know what went wrong.I did switch off the anti-virus half way thro'.
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Sep 1, 2011
I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."
The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.
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Aug 27, 2011
Ok the 6.0 update even wiped out my blackberry protect so I am unable to restore the lost data. Of course contacting rim/blackberry for help is not an option.
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Jun 16, 2012
i have a BB9780 phone. i am trying to restore the address book using desktop manage. But only email ids are getting restored. I have a [URL] email id and gmail id and on this phone. under select address book option i find option to select address book of [URL]. not a single phone number is getting copied
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Mar 14, 2012
An error occurred when updating my phone error 1
Info:
MacBook Pro (13-inch Early 2011), iOS 5.0.1
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Mar 31, 2012
How do I restore my iphone 4 to 5.0 after updating on iphone.
Info:
iPhone 4, iOS 5.1
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Apr 16, 2012
I forgot my passcode on my iphone 3g, i also have tried to restore my settings but an error occured (error 1015).
I can't remember what pc i have used in my last sync with itunes. what should i do?
Info:
iPhone 3G, iOS 4.2
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May 21, 2012
My iphone 4 will not complete restore as error message says unknown error(1).
Info:
iPhone 4
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May 23, 2012
How do I get my iphone 3 to restore without updating to ios 4.1.2. I have tried unchecking "check for software updates automatically" but it still won't just restore what else should I try?
Info:
iPhone 3G, iOS 3.1.3
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Jun 14, 2012
Im trying to restore my iphone from Itunes after updating it. I'm getting a message that says Apple mobile device service not started. What do I do? I'm running a PC.
Info:
iPhone 4, Windows 7
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Sep 8, 2011
Recently, my hp is unable to make call and receive call from everyone. the green and red button are not functioning too. I can sms or bbm only. The code is : "Uncaught exception : applicationRegistry.wait For (0x7c802477365c3985)time out " and code 523 shown and my hp has to be reset again and again.
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Sep 26, 2011
just upgraded to a Bold 9900 and cannot the appworld to work,I have setup my blackberry ID and password with my new phone. However when I try to login with these details I get the unable to login error message, I have reset my password several times and it will not login. What can i do?
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Nov 7, 2011
Can anyone help me with this error message, I am not able to check-in in the facebook application i have contacted my service provider and they say is an error message that needs to be reviewed with blackberry.
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Jan 23, 2012
I updated my Xperia X10 to version 3.1 and now cannot access or find my "backup & restore" app, therefore i have lost all my contacts and games!
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Mar 21, 2012
Few days ago I updated my iPhone, I turned it off at night & when I turned it on at morning I discovered that all my contacts are gone, how can I restore them?
Info:
iPhone 4, Windows XP
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Apr 6, 2012
I needed to update my phone to the 5.1 before I did I sync it so I could get everything back. Before I hit update I made sure it said last sync with the date and time. I proceed to update and go to sync it so I get all my info back and now I'm getting an error message saying backup is corrupt and can't restore or something along that line. I can restore it to an older backup but not the one I need. There are some very important stuff I am now missing because its an older backup
Info:
iPhone 4S, iOS 5.1
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