IPhone :: Updating To IOS 5.1 - Backup Corrupt And Cannot Restore
Apr 6, 2012
I needed to update my phone to the 5.1 before I did I sync it so I could get everything back. Before I hit update I made sure it said last sync with the date and time. I proceed to update and go to sync it so I get all my info back and now I'm getting an error message saying backup is corrupt and can't restore or something along that line. I can restore it to an older backup but not the one I need. There are some very important stuff I am now missing because its an older backup
Info:
iPhone 4S, iOS 5.1
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May 19, 2012
I'm trying to restore my new 4s (16g) to my backup, but it will not sync with iTunes, shows I have too much "other" taking up memory and I can't change the settings. Can't restore from backup due to corrupt file??
I've tried soft reset, restarting my computer, restoring the iPhone...exhausted and tired. Ready to return it.
Info:
iPhone 4S, iOS 5.1.1
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Jun 18, 2012
I had to switch iPhones and tried to restore my Data to another iPhone. iTunes always tells me: „... cannot restore because iPhone is not compatible or backup is corrupt". My "old" iPhone with all the data on it is already in use with another config. So I went back and tried with my old one (btw. both iPhone 4s 5.1.1 iOS iTunes is 10.6.3 (25)), same message!
I restored my MobileSync folder by using TimeMachine and tried the last 8 backups to restore and failed every time with the same message. I can access the backup by using MobileSyncBrowser or iPhoneBackup Extractor. The Data is there and accessible. How can I restore the data to my iphone? Is there a way to check backups why they are corrupt an fix them? Are there different iOS5.1.1 builds? Is there a way to check the Backup for the exact iOS Build?
Info:
iPhone 4S, iOS 5.1.1
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Dec 10, 2014
My new iPhone 6 won't restore an older back up from my iPhone 5 that is saved via my iTunes on my mac as it says the backup is corrupt. I gather this is something to do with different software versions on the two devices but is there a way to resolve this?
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Dec 12, 2014
Unable to backup my 4S phone after loading software update 8.1.2. My MACBOOK tells me the last backup is corrupt and wants me to delete it? How do I delete my last backup ?
Info:
iPhone 4S, iOS 8.1.2
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Jan 23, 2012
I updated my Xperia X10 to version 3.1 and now cannot access or find my "backup & restore" app, therefore i have lost all my contacts and games!
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May 7, 2011
When I try to restore my backup on my memorycard I get the message can't read vcard on the memorycard.
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May 3, 2012
I use an external drive regularly, are my iPhone backups on there somewhere? My current iPhone backup says Corrupt so I need to go back further than what is available on my mac's itunes.
Info:
iPhone 4, iOS 5.1
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Jun 1, 2012
how do i delete a corrupt backup
Info:
iPhone 3G, iOS 5.1
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Jun 12, 2012
My iPhone (3gs) will not backup because it is corrupted (so the window tells me). I get an error message that the backup was corrupt or incompatible with the iPhone, and I am told to delete the Backup for this iPhone. Where is it? How do I delete it?
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Aug 23, 2014
Trying to transfer all my data from the 4s to the 5s. Made a brand new backup from the 4s and it just says that its corrupt or not compatible when I try to restore the 5s. I have deleted all the old backups and made a new one each time.
Info:
iPhone 5s
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Apr 9, 2012
Updated my iphone4 to ios5 and I cant back up my phone now. I get the message that the backup was corrupt or not compatible with the iphone. How do I delete the backup?
Info:
iPhone 4, iOS 5.0.1
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Sep 11, 2014
I have an i-phone 4s. Iam trying to backup in order to upgrade to version ios 7.1.2. It says my backup is corrupt and that i should delete it. How do i do that?
I am currently on version 6.1.3. Model mc918ll/a
Info:
iPhone 4S, iOS 6.1.3
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Jun 7, 2012
I have got all my music, photos and apps sorted but how can I save my playlists, contacts, sms and notes? I am backed up to iCloud but if I sync my phone with iTunes will I lose all my data? I haven't dared click sync as I don't want to lose what I have on my phone.
Info:
iPhone 4, iOS 5.1.1
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Jun 6, 2014
I recently downloaded IOS 8 from my developer account, and i got tired of all the crashes so i decided to restore back to IOS 7.1.1 , and so i downloaded the latest IOS 7 IPSW , entered DFU Mode and i held down option on my mac and clicked "Restore" , chose my IPSW, but halfway through iTunes froze. I waited for about 40 minutes but then i needed to go, so i took it out without a choice.
I came back and it was in Recovery mode,i tried the same steps, but it keeps freezing at the exact same moment.
I tried both of my mac's USB ports, two lightning bolt cables, another Windows PC, nothing seems to work.
The strange thing is, when i try to restore it on my Mac it just freezes in the middle, but when i try to restore it on my PC it just gives me an error.
The error is:" The iPhone "iPhone" cannot be restored.An unknown error occurred. Error number 14".
I have everything updated,i tried to restore when it is in recovery mode,after i downloaded the IPSW from iTunes,tried downloading from multiple sources,nothing seems to work.
Info:
iPhone 5s, iOS 7.1.1
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Apr 7, 2012
I have Windows 7 installed and have seriously tried everything to fix this, deleting old back ups, cheacking my firewall, unintalling and reinstalling itunes, deleting pictures that may be corrupt. I just plugged my phone into a USB connected to my sisters MacBook and it backed up perfectly! Is this something wrong with my computer?
Info:
iPhone 4, iOS 5.1
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Jun 22, 2012
"itunes cou;ld not back up the iphone because the backup was corrupt or not compatible with the iphone.Delete the back up for this iphone, then try again" when i try and delete the backup using edit>preferences>devices there is no backup.
Info:
iPhone 4S
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May 1, 2012
The above message is what I get when i try to back up my iPhone 4s to my PC. I tried deleting the backup through Edit > Preferences and so on, but I still get the same message! How can I get rid of this message and backup my iPhone?
Info:
iPhone 4S, iOS 5.1
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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Jul 6, 2010
I have lost ~20 pictures I took during my family's 4th of July event this weekend. It was the first time they have met my 17 month old daughter. Normally I wouldn't sweat loosing pictures, but these are very important to me.It restored every picture up until the backup I did before I left Sunday morning. I have tried A few different backups, one I made before I erased and synced my phone(new computer, old one was my work computer, no access to it).
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Jun 14, 2010
I'm planning to restore my iPhone while updating to iOS 4 since I've bee using the same old backup for 3 years or so now, installed a bunch of thing etc... so I want to start from scratch.
The only thing I don't want to lose are my SMS.I also don't want to jailbreak my iPhone.
What are the solution to backup only my SMS (so not regular iTunes backup) and then restore that only to my freshly installed iOS4?
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May 3, 2012
I finally updated my iPhone to 5.1. I waited so long because of the fiasco updating my iPod Touch when 5.0 first came out. I thought it worked, I was pleased Apple worked out the bugs. Lo and behold, all of my apps and folders disappeared before my eyes. No problem I thought, I did a back up. Restore from back up. Fifteen minutes later, it looks exactly the same. Isn't a backup supposed to be of everything on the system so that if something goes wrong, you just revert back to the back up and either try again or wait for the process to be fixed? Seriously, get your stuff together.
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May 19, 2012
if I restore factory setting to my iPhone, is it still possible to restore the backup from itune/ icloud to get the purchased apps and other informations?
Info:
iPhone 4, iOS 5.1
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Jun 16, 2012
I am getting the error message "backup was corrupt or not compatible with the iphone" and hence couldnot sync.
Info:
iPhone 3GS
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Jun 27, 2012
I just updated to iOS 5.1.1 on my 3GS phone, previously using 5.0, while plugged into the computer and iTunes 10.6.3. I had the phone set to backup to iCloud, and ran a sync operation before updating.Does that not also create a backup?When the restore process began, it asked if I wanted to set up as a new phone or restore from backup. However the list of available backups did not have anything from today.The last one listed was from October 2011.So I cancelled that operation, went through the new phone setup and then it asked if I wanted to restore from iCloud. So I chose the most recent iCloud backup which was from around 6 AM this morning. Now it is in the process of downloading all my apps, pics, and perhaps music as well. I don't know but it's going to take HOURS to finish this.
Anyway I opened some apps that have already downloaded, and some app data appears to be intact. But other apps have nothing after October 2011. And I'm talking apps that have tracked my fitness and workout progress over the past 6 months, bike rides in the past few months, car fuel fillup and maintenance history since October, I'm talking LOTS of data that appears to be gone.What did I do wrong here? Did I not do what I should have done regarding backups? What is the point of backing up to iCloud if it's not going to back up all my app data?
Info:
iPhone 3GS, iOS 4.3.3, 16GB Black, 05.13.04 baseband
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Jun 9, 2012
I have been using my iPhone 4 as an iPod for a while because I'm waiting for AT&T to unlock it. I wanted to restore my phone to backup in my computer, but the restore button only restored my phone to factory settings, and it now tells me to activate the phone but I don't have the original SIM. Is there a way to restore to backup without activating the phone?
Info:
iPhone 4, iOS 5.1.1
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May 11, 2012
Itunes won't let me sync my iphone. I get a message saying; "Itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone"
Info:
iPhone 4
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Jun 26, 2012
I click restore and my phone doesn't restore the last backup file?
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